the bar closes too early with no options to purchase beer

really like the combined area for bar, food, and lobby

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

front desk staff was great bar and grill staff were great. very accommodating

the pool was clean and perfect temperature and size

easy to access a good free breakfast and rooms are very well kept

front desk allowed early check in/late check out.

don't like the no smoking policy at the pool.

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

breakfast was good. very convenient location. staff was very friendly.

hot breakfast in the morning was excellent

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

i have no complaints. i think it was one if the better breakfast buffets we have had at a hotel.

location - good breakfast - great gym area - proper clean equipment

grateful for the lobby coffee loved the pool

the hotel itself is gorgeous and we love everything about it staff, restaurant, pool, rooms, comfortable beds

the pool area and exercise facility were beautiful

property has it all- updated rooms, great food and bar, excellent staff, beautiful pool and gym

there is a very good restaurant and bar within the hotel and room service is also an option

told housekeeping several times we had late check out and they kept banging on my door

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

used the pool at 11 am

pool and gym very nice

we had a great experience at the bar and with the food

beautiful large suite with full kitchen

breakfast was hot and fresh

breakfast hot and tasteful

pool water cold laundry only one (not enough)too many people

she even made sure i could do a early check in

the pool needed attention

i liked their food bar and lounge area

i enjoyed the pool and the facilities in the building.

good common areas and awesome hotel gym.

clean, great setup, free shuttle service, food was good, coffee

pool, gated garage, room, and the staff

to a smiling front desk lady i was there 3 night great location to and from airport and universal kitchen brought their game with the complimentary

liked that they have an indoor pool

available however when requested front desk they were very helpful to provide for us from the kitchen (my ice did not work in my

the pool claims it is heated but the water was freezing

we did not find an ethernet port in the room but the wifi was so good we didn't need one

didn t get in the pool, but if i had the time i would have

i had a night cap at the bar and the bartender was absolutely fab

would be nice to connect to use wifi or network settings on the tv

the air in the gym was not set to a temperature for exercising

they have a pub restaurant all decorated from a bar in ireland, and is very nice

9 am knock on door and opening of door for room service a bit

gym

that i had to pay extra for wifi

friendly staff, nice room, pool, location

they have a pool and gym which is always a plus

the gym is open 24 hrs

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

pool under construction, but we were able to use other pool so wasn’t a hardship

breakfast was good as well

if the bar for food and drinks is busy, just go somewhere else, they tend to get overwhelmed

on a personal note, i would also have liked the self-serve breakfast bar hours to be a little longer

clean and he rooms were big w lots of space. love the kitchen area very convenient

i wish it had been warmer so i could have used the roof top pool

were very comfortable, roof top pool is very nice

had a great stay, the staff were very helpful, the gym was clean and it was close enough to nightlife without being in the middle of

room was spacious and clean. staff were super friendly and helpful. gym was great!

pool and the gym

gym

they charged to deliver room service.

didn't see any signs for the pool

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

i chose hotels based on the fact that they had a pool for my kids

we greatly enjoyed the staff at the bar for the complementary drinks

we also enjoyed eating breakfast and spending time at the bar in the evening

love the free happy hour bar and location

food and bar close at 11:00pm fyi

i didn t eat breakfast but the room service was good, really good!!!

good views, nice gym.

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

gym facilities

great location, great rooftop, clean and updated rooms, good gym

great location. modern facilities. good gym. amazing rooftop bar view.

the rooftop pool is another fantastic feature, providing a relaxing oasis to unwind after a day of exploring

staff was great from the door to the spa and everywhere

small gym, small pool.

provided- that i could find without asking questions- about amenities at the property, including room service, etc

i ordered room service and the food was amazing!! very comfortable bed as well!

location,pool,room size $ staff

lounge, pool and bar area

lounge, pool and bar area

the location of the pool, next to the freeway and orange avenue made it very noisy and a little hard to relax

all the employees are friendly and helpful, there's a pool outside, a bar with nice food and great variety of drinks, there is also a pool table you can

there is even a ramp to the pool area

great experience even for concert they had it all organized clean pool was cool and clean will stay

paid for breakfast

had to get our own clean laundry and dump out the trash

my kids ran around with no shoes, and their feet were black within a few mins

parking was limited.

room was excellent but i had a view of the parking lot which didn't matter to me and i did not have a microwave inside the room but it was

staff, parking, room, breakfast

another time we called for room service and was told it would probably be over an hour cause they were too busy

the food at the burger bar was horrible! stick with the main dining room.

spacious room. nice staff. used the gym.

:) breakfast could have been better maybe hot milk for the kids

its not full breakfast. only few items and less items.

breakfast was really what i needed in the morning

clean. pool and gym were nice.

garage has free ev chargers too

great room service

room was next to the gym, room 19 and you can hear all of the people slamming the weights on the floor

you re provided with an ipad that you can use to order room service and extra toiletries if needed

the delaney bar and restaurant provide a welcoming atmosphere with great food, drinks and a staff that have

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities here were terrible lost money with no refunds, they don't open for lunch or

the guest laundry facility had no lighting the night i was there

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

parking lot needed a cleanup

the atmosphere was good. the overall experience was great. loved the pool view.

the coffee at breakfast was warm, not hot.

did not expect the pool to be the size that it was could have been a little bit bigger

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it

particularly enjoyed the delicious breakfast buffet each morning

location great price for this area rooms look great and pool was relaxing the breakfast was

breakfast area kept clean throughout the morning rush, food restocked quickly and everyone as

the indoor pool was ice cold

great breakfast, good employees and great rooms.

loved the combination of sleeping, working, and kitchenette

breakfast options.

room service was too late, 4:00 pm

the breakfast is so yummy

hotel, great atmosphere, wonderful breakfast, really enjoyed the happy hour

the bed was super comfortable, and we loved the pool

the bonus is free drinks and breakfast the pool was lovely and i would definitely come back

my son liked breakfast

not enuff bath towels for swimming in pool.

the most modern, but great staff, great breakfast, surprisingly great large pool (i like to swim laps)

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

wi-fi, t.v., aircoditioner,laundry

the kitchen was unexpected and very well equipped

spottless, cleanliness, great breakfast

location was excellent and the breakfast was fantastic, with a lot of options

hot breakfast. pet friendly.

stacy helped us check in very early which was a huge blessing, and angela provided us with a late check out

service, breakfast, location, room. very good hotel.

breakfast was great, as usual

nice room good gym excelent staff

the fitness room (gym) is very good and well equipped

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

it was also great to have a full kitchen where we were able to cook dinner as opposed to having to get fast food

neighbors upstairs when kids running and neighbors next door smoked too much outside the door

breakfast is a cold to go breakfast, few options

late check out time

we used the pool which was a nice size and well-kept

they also offer free breakfast in the morning

marijuanna and i watched like 3 different drug transaction just sitting in the parkinlot my kids where scared to get out of the car it was a mess

breakfast was basically for kids only cereal

friendly staff, clean pool, great location

the grounds and pool were well kept

i wish i know about yhe pool remodeling ud83dude1fespecially when i was vacation with my kids .

clean pool and fitness center

ice machines worked well, laundry facility for self-washing worked well

the pool was closed and locked so ealry

not to mention the complimentary breakfast was actually so yummy

breakfast was typical and coffee could have been better

they had a pool and an ok breakfast.

clean, great breakfast, everything in good repair

our room was clean and comfortable, and the hot free breakfast area was spotless, well-stocked, and inviting each morning

the breakfast is good

more options for breakfast.

breakfast was great, staff were amazing and the room was fantastic. thank you for everything.

i particularly enjoyed the hot breakfast spread, it set me up well for the day

breakfast wasn't hot. but the waffles were great

breakfast was amazing.

the woman at the desk tried everything she could to get me an early check in

facility cleanup, pool and gym and better smell in lobby area that’s all

the breakfast was great

wish pool was indoors for rainy days.

inconvenient for those guests who rely on their being laundry

breakfast buffet was good

was incredible and the breakfast buffet was great

staff was great and the breakfast was very good

there were no pool towels.

was in a convenient location and the pool was a decent size

i was not expecting a mini kitchen for the price for the hotel i figured that would be way more in price for that type of

breakfast looked like it had many choices

the bar closes at 11 pm. other than that no complaints.

the hotel itself is pretty cool and the swimming pool is pleasant

was very clean-shower very spacious- pull out bed very comfortable- loved the kitchen- staff very friendly- and very close to a lot of restaurants-i enjoyed everything about

room service wasn t exceptional

our kids loved the heated pool

the rooms were very clean and roomy i also enjoyed the bar area,very welcoming and the food was not over priced

i loved the outside pool, its built with kids on mind

probably too many kids for a hotel suggested for business customers

great hotel! great service! great breakfast!

gym, swimming pool, coffee 24/24, breakfast, position

also i liked ice machine and laundry for guests, it was so essential

gym was was worse than way cheaper hotel chains. expected better facilities for a wingate chain.

thought the pool would be warmer.

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable memory

did not know we had free wifi also i am a hilton honors but was not greeted as one nor did we get any special treatment

the breakfast was perfect for families because the kids felt at home

the breakfast was perfect for families because the kids felt at home

was great , pool and fitness room isabel at the front desk is amazing

beds were comfortable, staff was nice, breakfast good

to parks and the best breakfast ever the staff was super nice

gym was good, location was convenient, and room was comfy

shuttle was over packed a claustrophobic

kitchen staff/bussers hustled to make sure everything was stocked and tidy

we also enjoyed the gym, pool and breakfast was great

clean and well kept staff was great. pool and hot tub. gym was nice. close to restaurants.

great to go breakfast! very clean and comfortable.

we also enjoyed the gym, pool and breakfast was great

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

could have been very small shampoo for kids.....no tears.

love everything about the hotel the location and the way the staff accommodated to our early check in

the swimming pool should be cleaned and temperature controlled,

washers & dryers in laundry facility needed to be cleaned

fireplaces, pool was great!

breakfast was more than adequate

very nice and new. good common area with bar and nice seating

much to dislike, other than the crazy bar prices

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

comfortable, clean room. good staff. excellent breakfast

understand the hotel is under refurbishment but the gym lacked equipment and was dirty

not always easy to figure out how to navigate between buildings to check in area or pool

we ordered a lot from room service & they never bungled an order

water taxi wasn t running due to weather so was a long walk, as didn t want to wait for the shuttle bus as we were told it only came every

no complimentary shuttle service to/from airport - i paid $30 each way for an uber

i was unable to have a late check out and the bathroom was not that clean.

also used the laundry facilities, reception were able

check in and check out were pain free and the bar was so much fun

was very comfortable, everything was clean, the restaurant and coffee shop were pretty good, the bar was amazing and all the staff were very friendly and attentive, we had a really good time there

wish pool was open later.

fun water park for kids

the self-service laundry is not mentioned in the hotel guide

better room service. did not receive what i ordered or the order was not made properly

service was excellent and many amenities were available in house, like the fire pit which the kids loved making s'mores in

the prices for room service

the pool was great and there is a nice bar area as well

they did an easter egg hunt on easter and the kids had so much fun

- the gym was a bit small - the

more conducive for families with smaller kids

i enjoyed the gym, there was enough free weights to keep up with my usual routine, and the cable machine was a

i wish there was a shuttle to and from the airport

shower turned the entire bathroom into a mini pool

overall great hotel, but has not shuttle service as advertised

was happy the restaurant was close to the hotel and the travel desk was in the hotel and provided shuttle to the universal studio

it is very close to universal studios and there is a shuttle bus, which is very convenient

our room was spacious with fabulous views of the pool

kids loved the evening pool session and movie night

kids loved it

complimentary shuttle to vocano bay

bus shuttle needs to be more frequent

the room and bathroom was cleaned and i loved the late check out

too bad the gym and the pool are both under renovation at this time

the breakfast was great and they kept the breakfast bar stocked.

shuttle timing to/from parks a bit far apart between runs

- shuttle service to universal studios was so handy

friendly staff, good location, clean, and good continental breakfast options

clean, friendly staff and good breakfast.

laundry room was cleaned

hotel, excellent location, friendly staff, very good breakfast, nice gym, overall excellent

but something that was amazing for me was the fact they have a laundry that you can use with coins

clean and great rooms with the facility of having a complete kitchen.

the beds were comfy and the breakfast was great!

pool hours are good

very clean, comfortable. staff was great. airport shuttle driver was great advocate of hotel.

has a complimentary shuttle bus to and from the airport

kitchenette description misleading

) , offer essentials to help with laundry, replace towels at the pool, light the fire pit

they gave a very nice sitting area and next to the pool a place to grill and gather

clean, friendly staff and room equipped with additional amenities for kitchen use

breakfast was the most underwhelming part. i guess just not what was expected

the delicious cookies and huge pool. the architecture of the hotel with indoor balcony.

my only concern was the cleanliness of the pool

we had no car & no other options

there was lemon infus d water at check-in and the kids had cookies

beautiful hotel nice features wished i was staying longer shuttle was amazing

room was big enough, great breakfast and very close to the airport.

didn't like the breakfast

cheap... decent gym for this type of hotel.

the breakfast was nice

free breakfast and each room has a mini fridge and microwave.

location, price, laundry room, microwave, parking, i hot what i paid for:)

liked that it offered room service with a full menu, the breakfast was great, had a lot of choices and staff was quick to fill up the

breakfast , smelling like a fresh cooked meal, fresh coffee and a very clean place for breakfast

i asked for help regarding their laundry and asked where i could buy detergent and he said try the gas station then i asked if they

& screaming extremely loud in the jacuzzi and the hotel rear area, phone didn't work, locked laundry room (no key), no tnt or espn, remote control didn't turn tv set on or off, maids spoke

didnt have juice for breakfast for 2 days the machine was out of order on the 3rd day

breakfast area could be a little bit bigger, nonetheless, i’m very grateful breakfast is included

the following morning i woke up and breakfast had ended

pool needed cleaning of sediment on bottom and some flies in water the shower handle was loose and

the pool is old and needs care

pool area was clean

the kitchen staff was rude

we were given a hard floor room

the photos on the website showed that i was going to get a room with a small kitchenette, but i only had a microwave and a good size fridge, which was alright

having to work outside the property to get to the lobby and kitchen

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

a conference in another hotel,got back late 3 nights and could only hit the gym

rooms were small, wifi was terrible, more variety on restaurants.

the complimentary fast pass, the beautiful breakfast hall with healthy options for kids, and the spotless room made our stay truly stress-free

we asked for a late check out and were allowed until 12pm complimentary