breakfast no gym no pool because covid 19 but they don’t give you a discount and didn’t lower their prices

all the staff were great towards my kids

breakfast was great

did not like the breakfast, the sausage was'nt real sausage and the cup cakes (in the packages) was'nt fresh

kitchen

was on a level with kids running and screaming all night

staff, clean comfortable rooms, very safe area, very nice gym, nice pool, good location, short drive to shopping and

and gym are nice

you also have to become a bonvoy member just to have wifi

the pool area was a little small and when busy there were not enough beds.

staff were so friendly and helpful with early check in and late check out

staff were so friendly and helpful with early check in and late check out

there's a nice bar and restaurant in the lobby

hotel and spa is very close to the freeway, but we didn't hear any noise

clean lots of towels room service

small but decent gym

really enjoyed the set up of the gym

the cleanness and spacious rooms

incredible gym!!!!!!

beautiful pool with an indoor sauna and steam room

restaurant is a bit of a “scene” with club members wandering in and out of the bar area, many semi-clothed

loved the pool and front desk staff!

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

the pool was out of service due to a leak with sucked.

ough the lines tend to be long), comfortable beds and rooms, happy hour every day from

to bart and restaurants, spacious rooms, comfortable bed, breakfast and for/purchase food was

the hotel was lovely.staff was kind and the room service did not take too long.

parking is not included 2: nobody picked up room service 3: the made to order breakfast and free drinks not available on weekends

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn't

spotlessly clean. really nice and quiet gym. excellent and very helpful staff.

the property has everything to meet basic needs of a hotel (gym, sitting area, etc

early check in accommodated and front desk agent angela was very nice ! room was clean.

clean, stylish, and spacious room. easy access. quiet. nice gym.

the pool is freezing! no hot tub.

people it is very patient very nice and honest facilities immaculately beautiful and they have breakfast which is a plus

continental breakfast was great, one of the best breakfasts we have had at a hotel

the kitchen staff need a little nudging to keep enough plates, forks and eggs available for the

the kitchen is wonderful when you are away from home

it was nice being able to have breakfast

we love the large fridge and kitchen area

the breakfast wasn’t tha great.

super clean and lots of room. pool was very nice

clean, convenient, spacious and well stocked kitchen.

facility clean, secure parking, great pool

as well as bar tender at night super nice and good serviceud83dudc4dud83dudc4dud83dudc4d

staff overall was great.... ordered room service food was very good....wfi was average

room a little cleaner. more choices for room service

early check in and customer service.

good breakfast and close to good restaurants.

it was clean and breakfast with a gym and pool access

quiet and comfortable. free wifi, a pool, gym and free parking. no bugs. free cable tv.

the super helped me a lot with the laundry room and he did it with the best attitude

the pool is beautiful a great place to have my morning coffee

beautiful atrium a nice gym

pool and spa and gym were great

our room was suppose to be readu for early check in

had a good time kids loved the indoor pool

the eggs benedict was very undercooked i got from room service

we were given the room next to gym and few nights even after 9 pm the noise was unbearable

the pool and breakfast bar!

swimming pool was clean and kids enjoyed playing in it everyday

front desk recognized being by the pool with 3 boys would be great

the pool and breakfast bar!

loved the breakfast!! the service was wonderful

breakfast was ok. things were a little over cooked. everything else was great

the pool wasn't open

was hoping the pool would be a little more inviting, with seating and a better view

breakfast was served in a bag - which was understandable due to the covid19 situation

there was no room with kitchen available.

no bites on her at all until this hotel so i spent the first day of my vacation having to do laundry wash all of our stuff and bug treat it instead of doing what we were scheduled to do on our

the room was nice n the breakfast was excellent!

very beautiful clean room and facility. great parking

laundry room is broken, breakfast is gross me out

lovely pool with comfortable beds

also, the amenities in the room and the kitchenette were very well-stocked

everything but breakfast

spacious room. good breakfast. friendly staff. convenient location. not too much noise.

the pool seating open 24/7 it was too hot in the weekend

the spa facilities, workout area, and pool were exceptional

wish the spa stayed open later. no early morning breakfast places on site

the spa and gym were a great amenity and we were invited to use it even after we checked out that morning

pool, gym, yoga, bathtub

the food at provisions was excellent and the spa staff were lovely

staff a bit lost at times and gym very basic

the property is nice and well maintained, the bar is good

the gym was very small, but i didn't come to work out.

very pleasant staff and the lobby bar was very fun and comfortable.

the location, decor, the bar attached, the room was comfortable

dirty, no valet, no room service, etc.

clean and heated pool

gym was incredibly hot but i alerted them and they turned on the air conditioning and it eventually

poor pool and gym

had to pay for wifi. had to pay for parking. no hot tub - only pool.

the bar and restaurant are excellent and easy to access

swimming pool must be seen to be fully appreciated

room was on the small side, but still more than adequate, the complimentary breakfast was the best i've experienced, and the location was perfect

the pool was gorgeous, perfect temperature and so relazing

breakfast was great; complimentary drinks, the patio and lounges

breakfast was good

great bar on rooftop, great location, good breakfast

the staff, gym and location

comfortable and spacious suites with a fridge and kitchen

large room- loves the kitchenette, loved the breakfast, comfortable beds

very clean property with comfortable lobby, nice pool & gym

very clean property with comfortable lobby, nice pool & gym

location, great staff, clean, laundry facilities

wish pool were longer for lap swimming

for breakfast such as from what time to what time and more information should be provided on laundry room, smoking areas, fitness center

expect room service to be delivered in a brown bag in disposable containers, but in hindsight, not so

our room was a little small, but our kids room was much bigger

it was difficult to get in the wifi

please consider adding more free weights in the gym.

compostable room service presentation is horrible

even got to have the breakfast buffet, with workers serving us what we chose to eat in a to-go container

the staff was great, the room was clean and they offered a nice breakfast.

everything except the gym equipment

breakfast was delicious and the service was excellent

clean, comfortable room, friendly staff, delicious breakfast, comfortable surroundings.

good breakfast selection and nice rapport with front-desk personnel

breakfast was very basic, coffee weak

i thought there was supposed to be a breakfast, but there was no breakfast at all and nobody at reception that i saw during the morning

continental breakfast: find it hard to believe comments that disparage this aspect

breakfast with bars and oatmeal, it's adequate

i wish the bar was open past 10:00 pm.

with kids and traveling it was really nice to be given this flexibility

hotel desk agent was very professional but friendly. breakfast selection was very good.

property clean, there’s a swimming pool, laundry facility, complimentary breakfast

the also had a bar with dinner and dessert, which was a plus

pool was not as advertised!

everything. staff, rooms, shuttles, location and breakfast all excellent.

was clean, the service was great, the staff was amazing, the beds were comfortable, the pool and jacuzzi were clean and wonderful

breakfast could be better with more options

24 coffee bar was very good

i like the breakfast that served the guests and offering variety of food

more streaming services on tv. add filtered water on gym.

everything was great! breakfast could benefit from bacon and potatoes.

staff, ample and varied choices at hot breakfast and large parking lot, keurig coffee maker in room

everything nice and smooth. great hot breakfast!

i paid same price as everyone with a kitchen and i did not get the kitchenette ​suite as i booked

no kitchen or sitting area in room

love the kitchenette and the fact that there was a lil dining table and desk

was a kitchen in the room so i was able to cook

pool was closed due to covid 19.

laundry facilities

breakfast was excellent, the coffee hit the spot

breakfast was good, great choices

clean hotel, good warm breakfast and staff are friendly

good security at doors, nice hot tub and convenient parking. very nice breakfast

wouldn't be good for more than a couple, kids would not

paid for early check in and they had the room ready. breakfast was decent.

to the corona virus the breakfast is canceled you guys should probably stop advertising that on the site the property did

rooms are very small. fitness center tiny with 3 machines crammed together.

the kitchen staff argued and swore loudly at each other

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $60 valet fee which seems to be typical for this neighborhood)

clean, friendly staff, great breakfast

the breakfast was decent and check out is a 12pm

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

breakfast needs to have better options such as a variety of fresh fruits:bananas, apples and

spacious room and all kitchen needs

well equipped kitchen, comfortable bed

late check out

the breakfast was very good. lots of variety.

loved the well-appointed kitchen

beds were very comfortable, i also liked the pool.

also the restaurant and bar were great

not much at all. maybe a spa to replace the old pool

great location great gym . expensive!

no room service.

breakfast, full kitchen in room, staff

we especially liked that a guest laundry was located on our floor

breakfast, great spot close to sf downtown, good neighborhood with several stores, spacious room,

bar menu was a little bare

kind staff, clean facility, has a gym and a pool on site, breakfast buffet in the morning

the gym needed to be cleaned—treadmills were really dirty

was 20 minutes l ate for our complimentary breakfast but the staff was so nice they still made us our delicious

breakfast was satisfying that provided a great start to the day

breakfast was excellent and lovely surprise. serving staff were great, welcoming and friendly

front office and bar staff were very friendly

there's a fitness room and a pool which is pretty good

desk staff and late night bar and restaurant staff were excellent

room and fitness center.

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

i wish there was a restaurant or bar but it was very nice

kids liked that they had popcorn freshly made for all guests to enjoy

convenient to freeway, shops and restaurants and free parking

this time there were screaming kids and adults in pool

this time there were screaming kids and adults in pool

location, free parking, friendly staff, comfortable bed.

stay, super clean room, nice facilities (gym, pool, bar, restaurant), and comfortable bed

the room was comfortable. love the hot tub and pool i would go back when ever chance i get.

i would use the gym if it has a pull-up bar and place for doing sit-up

the pool and hot tub were great

no complimentary breakfast. no full kitchen rooms.

the desk agent arranged my shuttle for the next morning, offered a wake-up call and provided breakfast information

there was water in the lobby and bottled water in the gym

i was given an early check in, much appreciated. very friendly staff at registration.

need better tv channel selection, especially for kids

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place for cables, card access for the room often inoperable and security

breakfast, gym, service, value for money

they also charge extra for wifi

the wifi to slow. getting cut off

wifi is unreliable and slow

selections should be better, i had to watch the ncaa football playoff game in the facility gym also the spa was closed and my girlfriend and i really was looking forward to using the

it very cool area to have fun in eat good food at evansjones bbq and sports bar you can ride the ferry over to san francisco from jack london square is this a cool beautiful

though we did not try there breakfast everything was great the parking feel safe and the locations just great

around the corner was a super nifty dive bar saloon with glorious wall art and they had xena warrior princess playing in the background and

breakfast good my kids love it housekeepers are friendly

they do have free continental breakfast

staff was excellent and flexibility of airport shuttle

good shuttle to airport and food fly and park option

guys are really friendly in bar and really know to accommodate guest

the gym

room was spotless and the convenience of having a reasonably priced restaurant and bar in house was most welcome