beds too high for short people to get into. please lower the beds and heat the pool

the bed was comfortable. breakfast was good

didn’t eat breakfast

was super friendly and complimentary breakfast was really good

did not eat breakfast

no pool but no fault of hotels !!

liked the fact that our room was an end room and on the bottom floor closest to the pool and the fact that i can go in and out of my room without being harassed

they had a fitness room (which the tv had been ripped off the wall and stolen)

the location was convenient near shopping areas and transportation the wi-fi worked well and the pool is a very nice added bonus a fantastic value for money

hotel is very upkept nicely with the exception of the pool other than that great experience and i would definitely stay

back door wasn’t secure, another exit door to the pool had a sharp medal projectile at the corner that could have seriously injured some ones foot

a real breakfast.

pool not open / no spa

pool was closed until end of year

pool wasn't really clean. elevator was really slow for 3 floors

stay here a lot because rooms are big & nice & mainly i stay because i like whirlpool bath tubs, plus it is a good location cation, staff are friendly & sometimes i get really good

i like their breakfast in the morning there are enough varieties of food selections and drinks from orange juice

we were given the room next to gym and few nights even after 9 pm the noise was unbearable

the pool and breakfast bar!

friendly family environment excellent breakfast.

pool and spa and gym were great

our room was suppose to be readu for early check in

the room view to the pool was beautiful

our favorite was the gym that overlooked the lobby

gym was good and clean

the bar on site

walk to the water park.

dn t test it out)

pool, bar, room service

great location, easy access and clean, neat and tidy. late check out was great

awesome buffet breakfast

convenient laundry mat and great breakfast options

loved the dog park for our two small dogs. the suite was roomy and enjoyed the breakfast.

breakfast is amazing and breakfast staff is the bomb

quiet. nice free breakfast. very clean.

property with plenty of parking including ev chargers which i look for when booking

it was clean, safe, quiet, spacious, had comfy beds, great staff, a nice breakfast

is big and clean, i did not use the kitchen but i love it

excellent breakfast. the kitchen team gave us different choices on our stay.

the hotel was well maintained inside and out, the laundry room smallish but very clean

the pool is beautiful a great place to have my morning coffee

the whole point of staying here was to get a good rest before a early morning gymnastics competition

the pool i couldnt access!

location, parking, comfortable bed, decent wifi, guest laundry.

breakfast was amazing pool was super fun housekeeping was extremely nice ud83dude4fud83cudffc

great location, friendly staff, clean rooms, nice gym

the hotel doesn't have a lot of extra amenities but it does have a gym i'm the value for the price is fantastic

spotlessly clean. really nice and quiet gym. excellent and very helpful staff.

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn't

the property has everything to meet basic needs of a hotel (gym, sitting area, etc

still offered some type of breakfast bar and coffee since social distancing.

it was quiet and the breakfast was more than adequate.

no breakfast

i didn't like but no being able to have a better breakfast but that is because of covid-19

breakfast

breakfast, pool, gym - all awesome!

buffet, happy hour, close to the bart, room service, great area walnut creek, close to a 24 hr gym

the website, it shows a hot tub, none on property, plugs for the 6 charge did not work room service was disappointing, no coffee replaced for us, garbage not thrown out, parking lot just

the pool was quite small. otherwise, a great hotel experience.

8 noisy people in suite next to us. lots of kids, lots of

location was great for my kids activities nearby. room was clean.

pool staff was rude

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

the spa and gym are the main attractions.

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

there's a nice bar and restaurant in the lobby

staff were so friendly and helpful with early check in and late check out

staff were so friendly and helpful with early check in and late check out

nice decor. good housekeeping staff gym and pool amenities

had asked to be close to the pool which was not was provided

the food from room service wasn t so great.

i like the gym facilities and the pool

worried about my kids getting run over

kitchen

the all-suite accommodations are brilliantly designed: kitchen, living area (tv with free hbo, netflix access), workstation, basic internet (you can

location plus nice size units and laundry facilities on site.

breakfast no gym no pool because covid 19 but they don’t give you a discount and didn’t lower their prices

breakfast was great

people walking above us gym not open

nice place, good breakfasts and close to shopping centers.

i had a mouse in the kitchen they did

this is an older place but the lobby, kitchen area was clean and welcoming

cleaner pool better fitness equipment

spot, convenient location, gorgeous pool

clean lots of towels room service

asked about a restaurant and was told none onsite had room service after i asked about any drop off type food services near

lack of towels at the pool.

room service is fast and delicious, spa

ev chargers, flexibility with staff and room was nice

they also provide free breakfast

great free breakfasts

was hoping the pool would be a little more inviting, with seating and a better view

breakfast!

the pool seating open 24/7 it was too hot in the weekend

there are laundry facilities available

good breakfast and great staff throughout.

every morning, very clean facility, friendly & helpful staff, king suite had a mini size kitchen with fridge, easy check in and check out, rewards program

i loved the full equipped kitchen

dirty, no valet, no room service, etc.

limited restaurant hours, no room service, no maid service. hotel seems very outdated

no room service

great location. nice pool for kids. nice restaurant and bar on premises.

the pool was filthy with random strands of hair and dead bugs.

loud kids outside but not too bad

the suite was a perfect size for my family. kids got to spread out!

the breakfast had good variety and the quality was as expected, just like everything else

about this hotel was 5 star friendly staff, very nice and clean rooms, amenities indoor pool and weight room

kids didn't realize there was a train until we went out to explore

the staff was very friendly and welcoming...with a great view to the lake behind the pool!

the amenities provided and the free breakfast options.

the first room well they weren't in the second room either nor did the tv turn channels and i had kids bouncing above

breakfast was ok

pool was clean and good temperature

i went to the gym the front desk had to let me in

for breakfast such as from what time to what time and more information should be provided on laundry room, smoking areas, fitness center

there was a fitness center & swimming pool

very clean room, bed and bath. complimentary coffee & tea. outdoor heated pool.

the pool was fine

bathroom amenities were kind of sparse, there was not a luggage rack and there was not 24 hour room service

the bar and dining room area were very comfortable and cozy

pool was closed :

nice swimming pool, the room was ok in every way, there were many shops nearby

t is winter, so i'm not really that unhappy, but a nice warm swim would have

there were no nearby hooks to hang your towel and no grab bar to climb out of the bathtub

confortable bed and pillows; pool.

we were very delighted about the balcony overlooking the pool

the staff in the bar was unfriendly.

you have to buy breakfast at their bar, not included. a little pricey for bar food.

the staff, and the breakfast buffet, everything was wonderful, also very comfortable beds

fitness equipment didn’t work properly, locks were questionable on doors and windows, cramped

no guest laundry which would've been handy and is usually standard in this chain

such a nice treat for our thanksgiving getaway to actuually find real eggs and sausage for breakfast

fitness room was 2 old machines in a hot room, no mats no ac no water so i couldn't use it

location, indoor pool, breafast

of restaurants right at the place, nice breakfast

fact that pool and spa were closed for repair

pool was not heated

i wish the pool was heated.

dog friendly. great staff. delicious breakfast. amazing room!

i wish the pool would’ve been open but it was closed due to renovations

the pool being out of commission

quiet. comfy bed. kitchenette

there was no coffee creamer in our kitchen

everything clean. nice pool and hot tub area. social hour was great! amazing staff!

my kids and my husband love the bed said it was so comfortable and i love breakfast buffet

was excellent from friendly staff a clean spacious suite that had beds like clouds, a indoor pool and spa and fitness room, laundry facilities and did i mention a superb continental breakfast

i love the pool tha breakfast was good the cleanliness the beds so soft

the fire pit was a surprise and we enjoyed relaxing around it as our kids swam and hot tubbed

the full kitchen, dining table and living room were very comfortable

cleanliness and very courteous staff. a good kitchenette size. tesla charging station also

the room was spacious with a great layout. friendly staff, decent breakfast.

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

quiet, great amenities, breakfast, our room was spacious and the kitchenette was well stocked with everything we needed to

no bar open covid-19 i guess

our room was so quiet and comfortable and we loved being able to use the shuttle

there is a party or event, the parking lot gets very full and those that paid to stay must hike the parking lot after parking a

the front desk staff was delightful! loved the shuttle bus service!

very friendly staff. pool patio area very nice. free gym next door. a really really nice gym.

with great breakfast, free laundry, wonderful suites, helpful staff, and a nice location, this hotel is perfect

the full kitchen was excellent.

small and crowded breakfast area

i was surprised that there quite a few days without a hot meal for breakfast.

they did not sanitize the gym in between users as they say they do

and love the lake and the pool area was nice

updated room with great access to beautiful ground around the pool

like staying here because the grandchildren like the swimming pool and i like the hotel restaurant it makes it convenient

i loved the scenery and the pool was nice and heated for my kids.

restaurants and bar on the property. plenty of parking right near the room.

cleanliness, free parking, breakfast (we only added $10 to get free breakfast for 2 (+)good parking. quick access. very friendly and helpful staff. (-)everything was great from parking to check-in (+) safe comfortable and lots of parking, bart is near by so it is easy to get to san francisco (+)easy access location + lots of parking + good value. (+) free parking always a plus (+)modern style, ease of parking, easy in and out of hotel, assess ability. (+)nice spacious room, free parking nice neighborhood (+) luxurious vibe, professional staff, bed is so comfortable, bathroom are beautiful, great parking (+)clean very modern easy access and free parking

big rooms and bathroom, nice and helpful staff, decent gym

breakfast was overpriced for the quality. bar only opens at 5pm. elevators were slow.

will say it over and over again this is the best hotel in the bay area the pool actually is what is advertised

the hotel is nice but has no room service

everything is great but there's no breakfast free breakfast

i didn't appreciate the noisy and out of control kids, maybe a dozen of them, in the lobby the evening of saturday, july 24

the breakfast

to the locations were going, restaurants next door, market shop is open 24hrs a day, great breakfast

with king beds and sofa beds have been remodeled and all have showers, i needed a bathtub for my kids

allowed early check in

was perfect except the music that runs throughout the hotel is very annoying- especially in the gym

i requested a early check in to get dressed for funeral and was told no by staff they didnt even look up my name

the walls seemed a bit thin. i could hear the family with two kids hold a conversation.

no food. no pool. no bar. no gym.

nice, comfortable, warm showers, my kid enjoyed the pool, i enjoyed that it was open till 10.

there was the usual continental fair, but it was a good breakfast

that let their kids in the hot tub with food and over crowded the hot tub

hot breakfast was delicious

breakfast and blackout curtains

enjoyed the complimentary breakfast, pool and hot tub

the breakfast eggs were the best, although i only got a spoonful of them, they were so good

the pool was great, not too much chlorine; breakfast was good and was quick and easy.

no ice machine on 3rd floor near my room. would of loved the bar to be open during our stay!

the kids love the warm pool

the breakfast was nice

continental breakfast was great and laid out so beautifully with nice touches like little rose detailed spoons

safe and comfortable surroundings, very friendly staff, awesome spa bath and shower, very comfortable beds, parking was perfect

the morning buffet breakfast in the sunny lobby bar is lovely

breakfast is a nice continental, the coffee is good, the staff is great