a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

the spa and outdoor pool are terrific

outstanding service at every stage, foh, bar, pool area, restaurant

breakfast was good

due to its location but a taxi ride away was okay for us other comments to note is that at breakfast time tea and coffee had to wait a while before serving- by this time we often nearly

pool area with river views is perfect to soak up the sun, if the weather is not helping you can

bed with no additional charge - clean modern rooms designed with taste - service - gated parking

clean and comfortable room, very quiet location with free parking, extremely friendly staff who gave us recommendations and tips for places to visit in porto

with spacious rooms and private parking, complimentary coffee in the room, very welcoming owners

comfortable room, outstanding and helpful host, very good breakfast, quiet and relaxing.

enty of affordable parking in the city)

i expected a better gym

- we did travel over summer holidays, so i guess this is what happens, but just expect lots of kids splashing and and jumping in the pool

pool was excellent, overlooking the douro river

nachos

hotel facilities are very good, although we did not use the gym or pool as we were out exploring the city each day

awesome location, private parking, and view. breakfast services was amazing!

check out the bar and the pool area as well

breakfast was taken slowly

on the one night we did decide to dine i'm the hotel, we ordered room service

the warm welcome , good food at the pool and room service , good breakfast plenty of varienty and very fresh food

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

i can recommend half board and the bar prices are not excessive

location is good for business purposes, room is large and well maintained. wifi speed was good.

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

it had a nice bar and breakfast included also had parking

very good breakfast

the breakfast was great and the room bigger than we expected

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

late check out.

we would have spent more time sitting by the pool and enjoying the view

lovely pool with a beautiful view also

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

the rooms were great, clean and comfortable, and the breakfast the next day was one of the best that i've had since i moved to portugal 2 years ago

the breakfast is fresh and

i wish the gym had had more equipment.

spa is not working, we only had one towel in the room (two people)

restaurant food is very good quality and there are basic gym facilities available too

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the bed because

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the

the staff, the facilities, the spa is unreal and most importantly the atmosphere

room with a pool view, great outdoor pool topped up with evening dj and cocktails

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

the gym isn’t huge but it has a very smart collection of equipment to cover all areas

the room was big and clean, the swimming pool was great, breakfast was very good.

the prices of the bar a little expensive.

a beautiful cafe with great coffee and a nice environment to sit and relax and a swimming pool (unfortunately it was quite chilly when we visited)

visited the bar in the evening - very tasty cocktails

great & friendly staff, nice and clean room and a small but pretty pool area

the pool is small but salt water and not chlorine and plenty of sunbeds and space to enjoy the sun

unfortunately i didn't realise i could eat breakfast in the restaurant, i thought there was room service only

some additional vegetarian options for the room service and the restaurant would be appreciated.

the bar staff were most accommodating and the dining room personnel were friendly, gracious and

if i was being critical, perhaps tea and coffee making facilities in the room

gym equipment

the excellent staff, great breakfast, large, light and comfy room. great spa, gym etc

the staff was very professional and friendly. loved the spa treatment.

excellent breakfast

the staff are exceptional and the pool overlooks the river

and the amazing pool, breakfast room, concierge service - we

they couldn t do enough for us, beds were super comfy, great little coffee machine and mini bar in room, breakfast was lovely, great selection and an added bonus of a glass of bubbles every

we wanted a late check out and that was no problem, we could also store our suitcases for a few hours after

gym - small and not well equipped swimming pool could have been amazing with some renovation

loved the terrace bar with amazing views and the really helpful staff

location and the bar with the pool.

absolutely nothing ..except they didn t refill the mini bar daily. no big deal.

they even translated on our behalf when we had some issues communicating with delivery personnel and drivers

view

felt like getting room service

minutes to town lovely view from balcony v comfy bed fridge kids eat breakfast for free sound proof

staff were lovely, room really nice. honesty bar great.

the honesty bar was a real treat

breakfast is at or below average.

lovely breakfast, beautifully presented

bar etc were closed due to covid

the bar was extremely expensive

the bar area is also excellent; however, the staff could have been more efficient and friendly.

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

made from an angels bum, and wine for breakfast, with a rooftop bar of the whole city

very nice hotel garden and swimming pool on the roof with sn amazing view

oh, and a great little plunge pool on the roof with amazing views

pool and gym were too small.

it had everything you could ask of it - a rooftop pool, lovely garden to have drinks in the evening and friendly and attentive staff

clean, comfortable hotel, nice breakfast and bar on the roof.

great views from the rooftop bar area. very friendly staff.

friendly and helpful , breakfast had a great choice , rooms and hotel were spotless , roof top bar was

the location and the rooms good size and rooftop bar and the staff

the rooftop restaurant and bar are absolutely fantastic, with stunning views

pool was lovely

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

these events took over sky bar so we couldn t use it

gym, breakfast, audio in the room

the spa staff are of great quality

excellent place to relax , good health spa and excellent food , would definitely go back.

no coffee maker, no room service, no iron and board, no toiletries like tissues and body lotion, no drinking water or

food, swimming pool.

there were families with kids in the pool making it difficult to have anything of a reasonable swim much of the time

and friendly staff, excellent breakfast

the bar in the lobby was a bonus

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

bar was well priced

staying was nice and we had problem with our luggage handle bar

there was no mini bar so we could not have cold water to drink. very small gym room.

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

the rooms are spacious and very clean

rlier than the usual check-in time)

the room was spacious and ready for us when we arrived

good fast wifi and flat screen tv with a variety of channels in a number of different languages

excellent breakfast

location by the river good breakfast great staff good wifi

the bar options are so good as well

loved eating breakfast outside overlooking the river

no private wifi so we didn t end up using it.

although adequate the breakfast could do with expanding their choice.

24/7 room service

were only too happy to show me an upgrade room which was amazing it had a separate lounge area spa bath 2 tv s for an extra 13 euros per night it was a beautiful room

great shower quiet air conditioning rooftop breakfast and bar free glass of port in reception friendly and helpful

the gentleman at reception arranged take a way breakfast, different taxis for different times for the group

aning delivering any item, even free items, like ice cubes, is chargeable) and we

breakfast could have been better, wifi did not work

excellent rooms and fine breakfast. centrally located

mini bar should have alcohol options.

the breakfast was outstanding and filling

clean, spacious with nice gym & spa facilities

check out could be faster and more efficient. pool use ought to be free for hotel guests.

the view from the bar on the 3rd floor is amazing and not to be missed

gym is one of the best hotel gyms i ever visited

had a great bar that overlooked the river and reasonable costs

the room was excellent with plenty of space for our bags and belongings, the room service was also top grade with staff checking if all was ok several times a day

good swimming pool and excellent

decor, incredible heated pool, great view of the river, quiet side street, friendly staff, nice breakfast

i phoned down for some and was told i would have to pay a room service charge for a tiny bit of milk

the restaurant and bar are fantastic, i loved the port wine cocktails

also a fun bar

the bar in the basement was cool as well

wine tasting, bar downstairs was fun

great location, nice people, really good breakfast, clean rooms, fast check-in and check-out

the location is great and breakfast also very good

service in the bar and restaurant was slow, felt staff needed more guidance and training.

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

accommodations plus the staff is exceptional from the reception staff to bar staff breakfast staff and the exceptional female

the dining, the breakfast, the bar were all top

the bar in the hotel is very quiet and relaxing

really really nice hotel . rooms spacious and comfy. gym and pool excellent and super breakfast

the breakfast buffet had a good variety

claudio at the bar was so kind

the spa area (pool and sauna) was extremely nice and relaxing (+) fab spa and lovely (+) spa with pool and sauna was great (+)very stylish hotel with perfect location, clean spacious rooms, friendly staff, amazing spa zone (+)location is central, the room is large and spacious, modern and innovative design (+) spa area is very nice with sauna (+)near santa catarina, interior design, spa access, room and beds were great (+) comfortable clean spacious room

struggled to use my hotel phone so couldn t ring reception was no food menu / room service menu in the room which i normally expect in

we arrived early and the front desk arranged us an early check in for free

was no room service or laundry service unlike what it says on booking

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

with eggs made to order for breakfast, bar access, and central location just footsteps away from the river, we couldn’t have found a

lovely bar and snug available to guests with a good range of beers, wines and - of course - ports

had some friends who wanted to use the bar but it wasn't allowed

this hotel is an architectural marvel, and the bar was small but very friendly and well-stocked.

double beds but after realizing i had chose 2 adults only, i messaged the property to ensure my kids were welcomed

parking no bar staff available

advised before arrival or at time of booking that roof terrace and gym were closed under

bruno the bar man was very helpful and made excellent

i loved the terrace, lobby and the bar as well as the breakfast - freshly baked pastéis de belém, fresh fruit and pretty much

gym size and equipment options could have been better

was very unstable)

we ordered room service one night, the food was good value for money & tasty

strong wifi signal

fantastic location, lovely staff, very clean and amazing breakfast.

wished the gym had dumbbells for a little more flexibility for those who like a workout

could be a mini bar in the rooms as there is space for it

could have been more generous with soap, had to ask for more than the one tiny bar we were given

they did not advertise how beautiful their breakfast bar was, plus the selection

i don't mean a mini bar but after a hot day exploring it would have been nice to have had a cold drink

the breakfast (someone really knows how to cook eggs, which is not the usual) and the little bar at night

the breakfast was good

the rooftop with swimming pools and the spa available are plus

quirky! bar had a good atmosphere. rooms weee comfy. staff were very friendly.

only complaint was the dj playing in the bar downstairs until 2am at the weekend

atmosfier and design perfect nice breakfast perfect staff and location

restaurant and bar on site

is shame that the hotel for a 5 star hotel it does not have a bar open to the hotel guests in the late evening

location, helpful friendly staff, nice accommodations which included a good breakfast

no real bar to have a quiet drink with family, area was really a coffee shop

great central location. character building. decent gym. comfortable beds

very friendly staff. good breakfast. wifi. guest lounge.

a/c and wifi worked well

once you are inside it is peace and tranquility lovely receptionists bedrooms bar and lounge area

really lovely to have a bar area/lounge for our group to meet in before heading off out.

many very good restaurants, bars, bakeries and delis near by