a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

the glass bathroom walls was a bit challenging in terms of privacy as we were traveling with the kids

room service was a bit late one of the days.

the staff were all very helpful and joyous, from the front desk to the restaurant/bars, spa and cleaning staff

the dinner we had was amazing as well as the breakfast

the room river view, the pool and sauna river view, all perfect

no inside car parking

garden and pool area was very nice with a great view to hills and the river

the view was amazing the room was clean the staff was great the breakfast was great

car parking is plentiful, free and secure

the douro valley, elevated and overlooking the river and it's own vineyard

pool and gardens, lots of parking, large tastefully decorated rooms, lovely bathroom, bar, great breakfast, very hospitable management, great wine bar recommended which was well worth a

great pool and gym

very good breakfast

the owner is amazing so helpful cleanliness location how it looks how it smells pool gardens breakfast prices of drinks everything

easy parking

is a clean and quiet hotel. next to a gas station and with parking. is value for money

clean, modern and very good value with friendly staff and a decent selection at breakfast

room was clean and breakfast was good

clean, tidy, well decorated, beautiful views and lovely breakfast.

room with great views and 24 hour friendly service...good breakfast selection

too many sweet things at breakfast

enty of affordable parking in the city)

had a car so the parking within a gated area was fantastic

parking was a bit different from what i was expecting

excellent room, lovely staff. great location to explore porto from. spa bath was excellent.

- good pillows (orthopedic and normal) - fantastic breakfast in bed with no additional charge - clean modern rooms designed with taste - service

the pool definitely needs maintenance the little tiles was felling off and you can see the mold.

who does the cooking is exceptionally talented), despite the weather bad imagine the lawn and pool will be amazing in summer

the rooms are comfortable and have large windows that overlook the pool and mountains

the rooms are very practical and super tidy, the pool area is nice, breakfast is super and there is cidália prepares a varying dinner most days of

the view from rooms, lounge, patio, pool, and dining room is pristine like a painting

the breakfast was amazing maybe natural orange juice next time?

the pool area could be slightly improved.

everyone was very friendly and welcoming and the pool was an added bonus

the rooms were lovely, and looked over the pool area and the forest

breakfast was superb

if you have kids, consider another option

pool & garden views are gorgeous

only thing that could have been better was that our room was on the ground floor overlooking the bar and sometimes was a bit noisy

breakfast, pool time, bar, dinner and all over the property the same set of songs over and over again

the entire place is beautiful- the menu, the decor, tje pool, the gardens, the service, and the location are all perfect

o bar feche muito sede

the bar is also the reception

that we cant drink in the bar after the concert from roberto carlos in gondomar

theres no mini bar or refrigirator in the room

indoor pool and gym and an outdoor pool

every afternoon we would sit by the pool and watch the sunset

the hotel was modern and comfortable. amazing ambience !! breakfast had a lot of options.

breakfast buffet

pool & gym

check out the bar and the pool area as well

the indoor spa is perfect and relaxing

was the most disappointing throughout our stay- one night at the restaurant and another with room service as there were no seats available

the pool area over looking the duro river was

the breakfast was exceptional

they have a gorgeous pool surrounded by nature, and they are building a spa and indoor pool

the pool is amazing and the views

the architecture is beautiful, and the pool is amazing

modern facilities with swimming pool, ponds with frogs

the swimming pool is amazing

almost no reception to the wifi in the room

good little bar on site with very friendly staff

the hotel bar was closed. the lights in the spa area did not work. the hotel needs updating.

gym, spa and tennis court

only to find they could not help as the bar did not open till 4

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

delicious breakfast, wonderful comfy bed

lovely pool with a beautiful view also

relaxing, lovely breakfast, atmosphere it is a taxi ride from town which goes from 5 to €8

the rooms are very clean and big, the garden and the pool is also very nice

visited the bar in the evening - very tasty cocktails

the prices of the bar a little expensive.

everything including the free laundry

great value drinks by the pool, comfortable beds

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

new! good location. nice view from the restaurant/ bar on the top floor

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

i can recommend half board and the bar prices are not excessive

it had a nice bar and breakfast included also had parking

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

the breakfast looked very basic at first, but in the end i ate my fill and it turned out that all the

crowded in the dining room at breakfast, it was hardly possible to find a table, even when taking the food it was crowded

the

was also sanitized and wrapped in paper, public spaces had hand sanitizers as well - outdoor gym - especially during covid times i appreciated the opportunity to have an outdoor morning

very friendly people, from restaurant, bar and cleaning

the hotel offers decent room service and a breakfast buffet

no gym

near the city centre and right in front of the metro, beds were amazing super comfy, excellent wifi, staff also very nice

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

the restaurant and bar are a team

drinks at the bar not a great choice of beer. no draft available

high speed wifi didn't looked like

shame the other bar was not

outdoor pool closed because of smoke, believe the indoor pool was open

were always happy to help, the environment was beautifully looked after and the amenities, pools, spa and public spaces were enjoyed with minimal effort, seamless care and maximum consideration

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

the spa staff was very kind and professional and the massage i got was great

pool and sauna were nice but frequented by many families, so it was very loud and not relaxing at

warm and friendly staff, sweet swimming pool and beyond reasonable price

perfect for kids, 2

beautiful environment, very nice employees, wonderful pool

room, beautiful pool, beautiful breakfast

the pool was great and the room super comfy and clean

perfect service food spa and facilities

they were great, even got some easter eggs hidden for the kids

excellent place to relax , good health spa and excellent food , would definitely go back.

didn't like that for everything i needed, i had to go through reception or room service

perfect wifi everywhere no passwords to enter

lite, always ready with suggestions, excellent service - desk and room service)

was brilliant lovely view right on the river - clean room,lovely breakfast, helpful staff especially philipe and

comfy bed for us and our kids to share

i stayed with my two kids and we all loved it

clean with breakfast and room service

the restaurant and bar were excellent

spacious room very clean and neat, well decorated, comfortable bed

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the

restaurant food is very good quality and there are basic gym facilities available too

breakfast spread is good and there is a spa and gym )but we did not have time to use)

a free welcome drink from the bar was provided

we liked the breakfast and the hotel design

staff at the bar and in the restaurant were extremely helpful and friendly

hotel facilities excellent, nice restaurant and bar area

the hotel bar shut at 11pm

no shade or furniture at pool pool too shallow for swimming ac not controllable

small gym

lobby cafe and garden staff friendly and knowledgeable fitness room pool robes

it had everything you could ask of it - a rooftop pool, lovely garden to have drinks in the evening and friendly and attentive staff

pool and gym were too small.

clean room, nice hotel service, air condition, good wifi, fridge in room

very nice helpful staff good parking

- friendly staff. - ok breakfast. - clean room. - enough parking space.

parking spaces way too small

parking and even garage available for guests, clean small hotell

gym - small and not well equipped swimming pool could have been amazing with some renovation

only downside to the hotel, is the pool is very small and very over looked by people crossing the bridge

the gym was very small and i would have liked a sauna or steam room.

we really loved it, the views from the restaurant and bar were spectacular

there's also a great gym with new equipment

friendly and helpful , breakfast had a great choice , rooms and hotel were spotless , roof top bar was

rooftop bar and terrace were excellent

top bar was an excellent meeting place before and after dinner

room was spotlessly clean and got early check in

hotel doesn’t have a gym (unfortunately) but the staff was helpful in finding me a gym

the bar in the hotel is very quiet and relaxing

staff were amazing from the front desk to the bar to the breakfast staff

early check in without issues

was amazing - clean and comfortable rooms, delicious breakfast and bar offer, staff are super friendly and professional telling about porto and places to visit

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar was extremely expensive

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

we even ordered it with the room service once, and it was more than perfect

i particularly liked the gym, which was well-equipped and provided towels and cold water

the spa area (pool and sauna) was extremely nice and relaxing (+) fab spa and lovely (+) spa with pool and sauna was great (+)very stylish hotel with perfect location, clean spacious rooms, friendly staff, amazing spa zone (+)location is central, the room is large and spacious, modern and innovative design (+) spa area is very nice with sauna (+)near santa catarina, interior design, spa access, room and beds were great (+) comfortable clean spacious room

the way windows open are very dangerous for kids

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still coped

had spa treatments (duo massage) which we did not feel 5* quality although surroundings were of 5*

do note that parking is not free the gym equipment needs some oiling

a welcoming bar with masses of choice super views across the douro to porto itself rooms extremely comfortable

hotel with impeccable service, a 5-star view, excellent pool, delicious breakfast and proximity to the many port houses of vila nova de gaia

the gym doesn't have windows and the equipment is pretty old

the only aspect that i did not really like was the wifi system they had -the tv had to be on in order to get wifi, which does not make a lot of sense

; 4) clean, thick, white

free maps, breakfast, tv, wifi, towels

although adequate the breakfast could do with expanding their choice.

gs, baconetc) and the normal cold choices

the honesty bar was a great feature

everything most comfortable bed and delicious breakfast location perfect

the breakfast was made with a lot of love - tiny pastel de nata, fresh fruits, warm and cold dishes

fabulous breakfast with a wide assortment of cooked and cold food, fruit and pastries.

very relaxed with an honesty bar and lovely garden terrace

was no room service or laundry service unlike what it says on booking

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

staff, good advice on restaurants, well placed and close to shops and self service laundry

early check in was possible, we get a better room than we actually booked

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

breakfast was great - very homely

who is the owner, is extremely helpful and kind and served a nice breakfast every morning with bread fredh from the baker

nice to have kitchen and laundry facilities

quiet rural location with parking

tasty breakfast, lovely views, good size swimming pool

no wifi on the 5th floor

wifi a little slow sometimes.

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

bar man was great and helped his colleague at receception

the wifi reception was good in most of the room, but patchy when in

the room was spacious and ready for us when we arrived

i used the spa, gym and booked several treatments during my stay and couldn t fault anything

rooms comfortable, powerful hot shower, wifi good and coffee/tea facilities

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

small gym

perfect location. staff very helpful and a very nice breakfast.

very clean, great staff, nice bar area, good location.

excellent location- lovely breakfast. clean, quiet, accommodating.

bedroom with view over the city, good wifi connections, comfortable bed and good bathroom facilities

with no proper bedside lockers and cheap plastic furniture, also lighting was quite poor as was wifi

most of all the staff at reception and mario at the bar were so helpful, informative and friendly

22.30 bar closing too early.

location was perfect and we particularly would like to mention mario who was an absolute gem the breakfast was

bar is intimate with lots of dark wood

bruno the bar man was very helpful and made excellent