a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

the glass bathroom walls was a bit challenging in terms of privacy as we were traveling with the kids

room service was a bit late one of the days.

the staff were all very helpful and joyous, from the front desk to the restaurant/bars, spa and cleaning staff

the dinner we had was amazing as well as the breakfast

the room river view, the pool and sauna river view, all perfect

the property includes pool area, bunch of benches and small places to eat, free parking, and a little waterfall from the mountains

the pool area could be slightly improved.

host was amazing and breakfast was great. tons to do at the location.

breakfast was served in the common room, and included all you could whish for, including freshly

really great accommodation. very friendly. perfect room, bathroom and breakfast.

as a bonus the staff was super nice and friendly there is an ev charger on the parking lot if

excellent room, lovely staff. great location to explore porto from. spa bath was excellent.

swim in pool lovely before our drive south

lovely pool, excellent breakfast,

pool was great and clean and the whole outdoor area was great

the view was stunning, and the bed was incredibly spacious and comfortable

we loved our room, the restaurants, the spa, the pool…and the staff are so helpful and kind

pool & garden views are gorgeous

of the windows must have slipped somehow, as at night you hear the highway and the music from the bar downstairs quite loud until it subsides

exceeded our expectations, but one thing i would say is do you really need to play music around pool and gardens

it was sunday so the restaurant and bar weren t open in the evening. hey ho

great breakfast

wifi connectivity was not always reliable, at least in my corner room

the spa and pool

good wifi

very good and rich room service

every afternoon we would sit by the pool and watch the sunset

good gym

cold food from hot breakfast buffet

good place for families with kids

is a clean and quiet hotel. next to a gas station and with parking. is value for money

nothing. perfect stay. if i had to nit pick, it would be the spa costs are overpriced.

electric car chargers could be faster and closer to the main parking.

the spa area and pool are absolutely fabulous, and the breakfast is fantastic with plenty of choice

the warm welcome , good food at the pool and room service , good breakfast plenty of varienty and very fresh food

breakfast was taken slowly

breakfast was yummy, fresh coffee from waitress

clean, modern and very good value with friendly staff and a decent selection at breakfast

property: very friendly staff member, delicious free breakfast, good size rooms, free underground parking, fast check-in, located across cespu, super

quite a good breakfast with very good coffee

room was clean and breakfast was good

does the infinity pool

breakfast was lovely and plentiful so that we couldn t do it justice

welcomed very warmly by the staff and had a short but very pleasant stay enjoying both dinner and breakfast

from the bar overlooking the river to the food in the restaurant everything was brilliant

excellent breakfast

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

the breakfast could be better you should have more contact with the guests

location, cleanliness and breakfast

wifi bedding location

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

awesome breakfast and a perfect view over the river

the rooms were great, clean and comfortable, and the breakfast the next day was one of the best that i've had since i moved to portugal 2 years ago

it was quiet and peaceful with a lovely pool and only 15 mins from downtown porto

beautiful interior design and quiet location. garden with nice view and pool.

the breakfast is fresh and

breakfast is excellent, the service also

i booked a room without breakfast included but then decided to try and was worth it

all good, but maybe include more proteins in the breakfast, like scrambled eggs

the breakfast was also great, the only thing that lacked is an omelet, but it was good anyway

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

soundproofing was non existent - we had a large window which faced the garden and we could hear kids screaming and running, i bet they could hear us just as good

water quality (in august) was beyond poor and we did not let the kids in

finding the laundry facilities in the property was a challenge!

the prices of the bar a little expensive.

very nice place, enough space for work, laundry available on site

wifi worked but was not really usable for streaming purposes

air conditioned gym location not within city centre breakfast, although varied, pastries not always fresh and fried

no pool and gym leaves alot to be desired.

though there is room service)

they also stopped room service for restaurant meals but allowed snack food orders to the end of my stay

terrace was shut as was kids club which no one mentioned pre

indoor pool/ spa and gym only open 8 am to 8 /9 pm so no chance to use

the staff, the facilities, the spa is unreal and most importantly the atmosphere

friendly staff. excellent breakfast. quiet indoor pool, with sauna & steamroom. good gym.

outdoor pool is amazing (mid summer not, early may) and the indoor spa is ace if you don’t have kids

theres no mini bar or refrigirator in the room

the bar is also the reception

o bar feche muito sede

that we cant drink in the bar after the concert from roberto carlos in gondomar

i wish the gym had had more equipment.

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

the restaurant and bar were excellent

breakfast spread is good and there is a spa and gym )but we did not have time to use)

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the bed because

the only think i could think of was the room service menu. it was more limited than most hotels.

was brilliant lovely view right on the river - clean room,lovely breakfast, helpful staff especially philipe and

i stayed with my two kids and we all loved it

asked for a late check out as our flight was at 2035hrs , this was sorted by the staff and we were allowed to

wifi could use a lot of improvement, eventually add ethernet cable in the room

great pool and gym

pool and gardens, lots of parking, large tastefully decorated rooms, lovely bathroom, bar, great breakfast, very hospitable management, great wine bar recommended which was well worth a

breakfast was a feast

pool was too cold

very good breakfast

no gym but not a big deal. crowds at breakfast.

room service (dinner) was of very good quality (-)small things for room service (-)room service menu limited (the wine bar has a better menu) (-)small choice of room service. (-) room service menu was a bit weird

gym - small and not well equipped swimming pool could have been amazing with some renovation

there's also a great gym with new equipment

they couldn t do enough for us, beds were super comfy, great little coffee machine and mini bar in room, breakfast was lovely, great selection and an added bonus of a glass of bubbles every

friendly atmosphere, the most comfortable high chairs i have ever seen, children's cutlery at breakfast and by far the best breakfast of all of the 5 star hotels during our trip

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great location

dick’s bar was good but has a neutral menu with few portuguese

view, indoor pool, friendly staff

the bar staff offered an incredibly well synchronised table service and were very pleasant to chat to

it had everything you could ask of it - a rooftop pool, lovely garden to have drinks in the evening and friendly and attentive staff

made from an angels bum, and wine for breakfast, with a rooftop bar of the whole city

no shade or furniture at pool pool too shallow for swimming ac not controllable

gym and pool smaller than appeared on pictures

small gym

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the bar was extremely expensive

the coffee during breakfast .. but psst you can ask for good coffee too ;)

breakfast service but that is all

staff were lovely, room really nice. honesty bar great.

the honesty bar was a great feature

breakfast is at or below average.

welcome from really nice staff, wide screen tv in room, fast wifi, pool, sauna and steam room

cept on the spa opening hours, it's closed at 7 o'clock pm, i think, it is so early)

was perfect

swimming pool was great for kids

nice comfy room, with excellent breakfast and dinner.

hotel doesn’t have a gym (unfortunately) but the staff was helpful in finding me a gym

friendly and helpful , breakfast had a great choice , rooms and hotel were spotless , roof top bar was

the location and the rooms good size and rooftop bar and the staff

a very good choice of restaurants and bars nearby

top bar was an excellent meeting place before and after dinner

efficient and friendly staff, great bar service etc

the wifi is very weak and i couldon

the restaurant and bar are a team

an ac hotel user - great service, great rooms, large sized bathrooms, safe and tv are all great, wifi is always strong, desk to do work

flat was musty and airco did not respond and most importantly wifi was dead and not operational

; 4) clean, thick, white

wifi via the tv set is not the most user friendly solution

bed a bit hard, wifi difficult to connect.

the gentleman at reception arranged take a way breakfast, different taxis for different times for the group

wifi is a disaster; it has a different connection for each room and most of the time my mobile

accommodations plus the staff is exceptional from the reception staff to bar staff breakfast staff and the exceptional female

early check in without issues

staff were amazing from the front desk to the bar to the breakfast staff

the bar in the hotel is very quiet and relaxing

the bar was really more of a comfortable lounge, and we enjoyed sitting there and reflecting on our day

bar seems to be underused and maybe should be made more of

bar man was great and helped his colleague at receception

area which is also very good , they are very helpful ,guide us about the city tours also provide late check out without any additional charges

excellent receptionist. nice location. nice room. good craft beer bar nearby.

other positive note is that the hotel has a gym too, although adding more tools/machine would improve it further

i like the gym opening for 24 hours though it is a bit small

the room was spacious and ready for us when we arrived

'gym' is so tiny that it is difficult to move in there if the four machines are occupied

was beyond expectations apart from room service

the lobby and bar were lovely (the mocktails were excellent (+)location in old town was perfect, breakfasts excellent, super friendly bar staff (+) i do wish they had a piano bar like the intercontinental (-)piano bar and the pool is very small for laps and spa closed for maintenance. (-)bar space a little bit more cozy perhaps, but anyhow also here the service is fast and perfect (+) the breakfast was excellent as was the bar food and the restaurant for evening meals (+) the waiter at the bar helped me with recommendation for porto wine (+)staff - reception, bar and service staff (+)modern and clean & bruno the bar man was amazing and very helpful. (-)hotel bar lacking atmosphere.

a big issue but room service didn t replace items in the refreshment area and had to request them from reception

the staff were great but the bar staff were excellent they could not do enough to make our stay brilliant

breakfast could have been better, wifi did not work

the breakfast was outstanding and filling

good breakfast, and fantastic food from room service as well

the steam room and pool where great to relax in after a long day walking

compared to other breakfast or brunch restaurant in porto their breakfast is considered very good

wifi after you check out would be appreciated

was fantastic it’s a beautiful hotel centrally located with a great breakfast and lovely restaurant

stylish hotel, clean, good sized rooms, very comfy beds, quality buffet breakfast and kids loved the pool

best part for us was the access to a spa and pool

spa pool hours - it should be open in the afternoon for kids as well

gym, breakfast, audio in the room

the spa was a highlight of our hotel experience

pool hours - it should be open in the afternoon for kids as well

was no room service or laundry service unlike what it says on booking

staff, good advice on restaurants, well placed and close to shops and self service laundry

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

we arrived early and the front desk arranged us an early check in for free

wifi: unstable or without reach in the front part of the hotel noisy: we had riverview, one night

loved eating breakfast outside overlooking the river

breakfast was delicious with several local delicacies

great location, right on the river. breakfast was absolutely delicious!

great staff, some quirky retro furnishings, good soundproof rooms, fast wifi

enjoyed the bar and talking with other guests

liked absolutely everything - the location, the breakfast, the room, the bathroom, the people

agreement stated that the facilities of roof terrace and gym were available they were closed which had never been communicated at any stage (or on their own

the room was nice and the breakfast good. location was perfect.

in main street but is no sound of street or anything like that, room was cleaned everyday, mini bar was filled everyday, the coffee facilities could be for free at room, as we noticed you have

staff was awesome (not so much at the reception, but everywhere else - pool, bar, cleaning (-)the water in the pool was a bit cold for us. (+) we also enjoyed the pool and the surrounding area (+) the pool area is really nice (+) we also enjoyed the pool and jacuzzi (+) lovely pool area that never got busy so always beds available (+) breakfast was very nice and the pool is great (-) the pool is not heated so it was cold when we visited (+)beautiful hotel. lovely pool area. breakfast adequate (+)a super clean new hotel, great pool area, lovely lobby. room's are beautiful and modern.

friendly staff, clean and modern. fabulous breakfast!

wide selection and good food for breakfast

breakfast, quiet room with nice view over the ocean, perfect dark curtains

staff very friendly and helpful. good breakfast free parking.

the location is within walking distance to riverpoint, and breakfast is available

the bar in the basement was cool as well

plc to stay, all staff working in bar were amazing, always making you feel welcomed, not forgetting lillie from reception so sweet

also a fun bar

breakfast are perfect