i didn't like that the pool was closed when i got there . although it was pretty late

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

the outdoor seating for catching some sun while the kids swim is a dream for the parents

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

awesome pool and spa tub. receptionist was awesome.

breakfast was very good and again the staff was very ver welcoming and warm

were traveling from connecticut for a concert at gillette and she was able to get us a room for early check in

clean rooms, nice pool/hot tub, delicious breakfast, excellent staff!!

clean rooms, nice pool/hot tub, delicious breakfast, excellent staff!!

breakfast, very fresh & good variety of food

comfy bed, great breakfast

comfy bed great breakfast! eggs, bacon, potatoes, bagels and toast, juices, yogurt etc.

breakfast was good. location was good. beds are comfortable.

the staff are excellent and a wonderful full free breakfast

t have anything negative to say about this hotel except maybe a nice jacuzzi in the pool area would be

really enjoyed the pool

we enjoyed complimentary cookies. wings were very good ordered through room service.

the pool was a big hit with my kids

pool area was pretty cold.

continental breakfast, pool, cleanliness

perfect location. pool was great for the family. rooms were spacious.

the pool and gym were also well maintained

gym, the pool, the staff, how clean it is, the little things right there that help so much

is great there good breakfast food nice comfortable beds and pillows

super comfortable mattress! spacious room with kitchen and couch area.

staff and full kitchen

dryers in the laundry room are in poor condition

their small bar was open only on weeknights

the bar isn't open in the lobby on the weekends.

good breakfast, clean

very friendly staff wonderful complimentary breakfast

breakfast

free parking, breakfast and gym

cozy, friendly, great breakfast, clean rooms and bathrooms.

we walked away and tried it on the pool door - it worked

the gym was more like a closet. could definitely be improved upon

most comfortable bed in a hotel i’ve been in breakfast was good staff was great

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

the strong clorine smell at the pool.

pool was out of service

parking lot was huge - plenty of room for parking a trailer

the breakfast wasn t all that great

the parking lot was full but once i checked in it was quiet

rooms were clean and comfortable. breakfast was awesome. location was great

everything laid on coffee, popcorn, cookies and a great swimming pool

i just didn’t like how the pool was a little cold during this time

up early the next morning playing hockey in the hallway) nor chaperoning themselves (shouting at kids in the hallway; shouting at each other)

there were a large number of kids in the pool making a racket and creating puddles in the hallway outside the pool

there were some kids running up and down the corridors

the breakfast food was awful.

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

hotel with spacious gym and large room, including kitchenette

pool was down for maintenance the whole 4 days we were there and a big reason for booking was it

lots of amenities. pool, gym, grill, fire pit

friendly staff, nice clean pool beautiful rooms

fitness room unairconditioned

the pool was warm and relaxing

i have to bar close very early

hotel desk staff very helpful. bistro bar staff were helpful.

the pool was close

location, good breakfast.clean.

the people clener doing laundry at 6 am

no pool, but nice work out room and hot tub

a plus: several ev chargers on site

staff was welcoming and helpful with my early check in request

very friendly and clean. they had snacks and cookies out every night and breakfast every morning

great breakfast

there was something at breakfast for everyone

buffet breakfast was okay, but not quite as good as the comfort inn in seekonk, ma and syracuse, ny

breakfast was excellent

breakfast was really great with a wide variety of things to eat.

quiet, clean, comfy bed, good breakfast

breakfast was much better than average free breakfast at hotels of its caliber

room was clean and comfy breakfast was very good small gym but just enough small fridge in room

breakfast was excellent!

pool wasn’t open

warm and welcoming, especially the young man who checked us in and angela who took care of the breakfast crowd

the pool was closed

breakfast could be better

breakfast selection

friendly staff, clean and comfortable room, good warm breakfast

we did not shampoo in the bathroom. one of the machine gym did not work.

the pool was nice and warm

gym was great!!

the complete kitchen

kitchen area wasn’t the cleanest

no real breakfast but all else fine

wish there were more breakfast options!

kitchen

55in tv and free wifi

the room service coffee was especially good and deliverd hot

pool and hotub are nice. rooms clean and modern.

cookie free wifi the complementary self-serve coffee at the bar nice gym very good quality for the

hot tub and room service

gym was great. room was a good size. shower was nice

the hotel updated their website but did not update that they no longer offer free shuttles

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

no complimentary shuttle within 5 miles either

spacious room, kitchen area, comfortable bed and linens

everything! clean comfortable full kitchen everything you need!

finally my husband went to use laundry services which were listed as an amenity when i booked and he was informed there was no

the gym was good - the free wi-fi - the staff was great.

very clean, hot breakfast

it happen and when i got to my room it wasn't a suite it was a corner king room there was no mini bar just 2 bottles of water

super friendly front desk staff. big comfy rooms. great gym too. convenient location.

the lobby sitting areas, bar and breakfast also exceeded my expectations

of dried-out eggs, minimal cereal options, bread and butter, and a dirty, unattended breakfast bar is simply unacceptable

easy-to-use laundry facilities

my kids were very sad

loved the convenience of the attached unos restaurant, easy to dine with kids without having to load into a car

restaurant was busy and pool closed when we got back from concert

lots of kids slip and fell when they were walking from the hot tub to the pool

it was very quiet and clean plus the hot tub and pool were exceptional

the breakfast ended early

the gym was convenient and had what i needed but there were no wipes to clean equipment, and the

only 1 little bar of soap

pool, breakfast, super friendly and helpful staff

peter at the front desk was great the bar was convenient the room amenities were wonderful

loved that the casino was attached to the hotel

pool wasn’t open late enough

the gym, and pool,

pool the room the cleanliness

casino was clean, waitresses all over

spacious bathroom spacious room perfect pillows great breakfast with several options reliable gym equipment each time i

pool was a hit with the kids

the water in the swimming pool was too warm, almost hot.

the snack shop was perfect for late night treats for the kids

i liked the late check out time, 12pm

noisy patrons, they could not control the kids sport teams practicing in hallways at all hours

noisy at night. kids above us. called to complain 2 times. didn’t help much.

our kids were looking forward to using the pool but it was under construction

also, they charged the same for little kids as for adults

we went to the burger fixin's bar and they had great food

water pool, breakfast and evening meals, super comfortable rooms, personable, sensitive staff

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

was perfect from check in to check out employees were super friendly everything was clean breakfast was

the breakfast was very good with a good variety

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right next to us until 2am

there every day we were there and it took over the entire hotel - a bike race, a hockey team , a bar mitzvah and they took over the entire parking lot, hotel lobby's, there were hockey kids in the

kids loved the indoor pool

team , a bar mitzvah and they took over the entire parking lot, hotel lobby's, there were hockey kids in the 6th floor club room regularly

made bathing kids more challenging

breakfast was good

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal, seriously amazing

the restaurant and bar was convenient with a varied choices in the menu

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was plenty to

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast was very good

breakfast was not great

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast is a typical hotel breakfast

i enjoyed the location and everything it offers with the pool to the breakfast.

the size of the room was very nice and the pool hours was good

very helpful staff. loved the pool!

early check in

the pool and gym facility suited my needs perfectly and the room was definetly inviting

i did not have breakfast; my husband and i had dinner in the bar area.

i was worried at first when i entered the building as there were a lot of parties (birthday, bar mitzvah) going on and was fearful that the noise would travel up to my room, but it didn't

the music, the gym

bar man had a very bad attitude towards us after we gave him a tip of $13 cash and pay our food and

clean, modern decor, good gym

pool was cold

the pool area was super clean and the staff go above and beyond to provide extra towels and a clean

breakfast was great

i did not eat breakfast ends to early for me

i also liked that they offered breakfast and they offer a nice pool room with towels ready in the pool room

there was no room service. aswell as no breakfast.

the pool was amazing and the bar in the lobby had very nice employees

complimentary champagne and the shuttle around the city that was very nice made my trip better

shuttle service front desk

do not tell us the shuttle service when we checked in

it was modern, had a gym and included breakfast

comfortable beds and good location and late check out.

loved the fact there is a bar and good dining place, great coffee in the morning over all i would stay there

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

generally good for us. the room was enough and clean. the breakfast was good.

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

don’t like the fact that you are placing order like being in a bar or restaurant

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

restaurant hours could be longer but bar attendant was great and a pro at handling customers

lovely gym and big ballroom downstairs

the hotel did accommodate us with early check in and late check out which helped us out

common areas were very nice, gym spacious and clean with allot of equipment, the staff is fantastic at this hotel

we arrived several hours before check in and they had a room available for early check in

rooms were complete with kitchenettes, refrigerators, desk, living room, bedroom and bath

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle, and

breakfast was hot and delicious

our late check out request was accommodated with ease and kindness

very good breakfast, super friendly staff, spacious suite. great walkable location.

great bar and atmosphere

no free breakfast

location and ease of early check in.

everything! late check out, great location, quiet rooms.

nice that there is a bar and food available but loads of great restaurants nearby as

they offer late check out

was a brief stay, so no pool or fitness center experience, but great room for the value

we even received two kids bags at the front desk and my kids really enjoyed those

bellhop, valet, restaurant, room service, full service

no laundry facilities

the fitness room was close the pool was not in operating condition and no operating restaurant.

due to covid pool closed didn’t know that in advance and kids disappointed

i asked for late check out and was woken up at 10:50am by the maid

kids and i had a great time

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

we went to bring our kids to the park which was only steps away to encounter one junkie after another

great gym space with a peleton

first time we were never notified no air conditioning etc due renovation must say the replacement gym was excellent but for someone who only gets to travel once in a blue moon it was disappointing

the kids were literally in awe of all the opulence

the bus depot nearby can be an issue for families with young kids given that some arguing and disturbance were seen- this is more of a providence problem and

but if we were some of those said idiots we probably would have needed a check in from the kids just to say hey we haven’t forgotten about you or you’re next on the list or whatever it

too many kids. a bit loud. no bar.

was closed for wedding, should have been notified, would have gone somewhere else pool and gym were

hotel's gym could need a little more updating, and the restaurant's menu was dated (however there are many

early check in and upgrade.

great for our kids on train ride to

the drying machine in the laundry was not as clean as expected.

the offer a shuttle to anywhere i wanted to go

location and the breakfast was awesome

guest should be told there's a breakfast and what time breakfast is available

location, very comfortable room, cool bar on top with wonderful view, superfriendly staff, valet parking team was top

the gym.

the gym is a well thought out space

clean, modern, nice river view, nice rooftop bar with good food, terrific location.

lots of unique wall paper , a cool lobby bar & roof top bar

charge for breakfast.

there wasn t late room service

bar & restaurant were closed a couple of days we stayed, but the hotel gave a list of great places

no free breakfast.

wifi was poor