was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

free breakfast was very good

great breakfast

breakfast was awesome!

the breakfast was great

shuttle service was frequent and convenient

got room service and it took 1 hour to get ice cream and pie delivered

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

thing i didn't like was the wife and i wanted to get a drink at the bar outside and the bar tender said he was getting ready to close

food and drinks were great, hostess, bar tender, servers were all friendly

24 hour gym which was a plus

staff are friendly and very helpful. 24 hour coffee machine. projecting fish are good for kids.

nice rooms, comfortable beds, gym, outside terrace to relax or get a drink, friendly staff, good location for sightseeing beverly

they did not even have cereal for the kids

kids were at the tables, so good for the fam

room clean and updated. nice lobby and gym.

the bar and restaurant was open til 10 which was lovely after traveling

i also loved the foot scrub bar in the shower

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

modern, location is exceptional, ample parking, nice gym 24h

offer a complimentary breakfast with a variety of choices

allowed early check in with no fee clean room

i let him know i requested an early check-in

big, comfy bed, immaculate bathroom and a great free continental breakfast

very clean good breakfast

wifi was horrible and 95% of the time you couldn't log on

room service never answered the phone. some guests were very loud late into the night.

wifi wasn't working

the only thing i would change is they have basket full of laundry outside in the hall

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

didn’t have laundry place i would like to wash some of my kids clothes

didn’t know swimming pool is under construction and we get valet parking and a must and pay additional $18

second , free shuttle bus to airport

close to universal. complimentary breakfast. friendly staff. clean hotel

the shuttle was super convenient and the man driving was very kind and polite

didn't use the gym, pool or bistro so unable to comment further

same parking lot with shopping and dining options pool lots of seating indoors and outdoors room was clean and spacious great ac comfortable and

me and my kids all came home to bed bug bites on our bodies. never staying there again.

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

patty at front desk accommodated us with an early check in

location was amazing! friendly staff. clean rooms. great room service!

free shuttle to universal studios, friendly staff. nice pool and courtyard area.

was also handy having a fully equipped laundry room

the staff was all welcoming and helpful. the room service was fast and delicious.

my son loved the pool, and they had a full fitness center and laundry facility

the shuttle driver was polite and on time

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

and had a full fridge kitchen too

is a free shuttle to and from universal

the server at the bar in the evening was great and she made the evening enjoyable

there us no free wifi in the rooms

they even accommodated us for early check in, which was wonderful

room service was a bit pricey

enjoyed being able to see kids from my room

wifi was so poor and barely couldnt connect and use

the bar and restaurant were great, and the overall atmosphere was wonderful

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

a little disappointed there wasn’t a free breakfast or a laundry room to wash clothes.

service (room service or pool-side service) may be slower since they may not have the staffing needed

love that there was a gym also

fabulous service and shuttle to the airport so convenient!!

i liked that they had a cafe and a bar on the property

starting with the complementary shuttle to the hotel, the drivers are friendly and helpful

gym pool restaurant find it s a good location

wifi in our room was very poor

it was very clean nice warm pool comfortable good breakfast

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

the room was very clean with a fully functioning kitchen,

location with sliding doors to pool area and communal patio area

indoor pool.

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

en though they were listed on reservation) and only 3 shower

no towels outside for the pool, firepit not on outside in evening, shorted us sheets/blankets for kids' sofa bed in one of the rooms

breakfast says 17 per person but i was charged 25 per person including kids which it says they stay for free

clean the swimming pool food service stopped at 10pm no over night room service

my kids and i waited forever to get our hotel room

bar was very good - seating is limited but most of the folks were off to universal so getting there

t get the whole experience of the hotel like the jacuzzi and gym etc, it shouldnâ

, nice pool and jacuzzi, outdoor patio with fire pit

my suggestion is to extend it to 10:00 am so families with small kids don’t have to get them out of bed early

the breakfast was good and convenient

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

the breakfast was very good

the breakfast was really delicious, and the staff was all so kind and attentive

parking and breakfast are included which is rare in la

pool jacuzzi

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

had an overall great experience during my stay but i would have loved room service to stop by at least once a day to see if i needed anything

parking, decent wifi speed

no room service , no coffee no breakfast at 10:30 am no room service at 10:30 am

pool was lovely room had everything you needed

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

christmas music nov 9 played loudly in lobby depressing eating area dark and poorly decorated gym has old equipment tv has poor channel

the pool, lobby, other areas were very nice

we did not get a chance to dip in the hot tub or pool

the pool was great! great location!

the gym was surprisingly stoked

maybe it's the laundry room or else it contained a running jet engine

surprise $45 parking fee, no free breakfast, bar was closed and covered with plastic bags

handicapped room shower and breakfast selection.

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

very busy and breakfast staff had a hard time keeping up

employee, at the breakfast room was very attentive

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

marieta who worked in the breakfast area was amazing, sweet, greeted us kindly

veronica and marieta in the breakfast room were so accommodating- we were so pleasantly surprised

were placed a floor right below the gym so heard people on the treadmill all morning

stayed in the 3rd floor and the gym was right above our room

stayed out on walk of fame into the evening and felt very safe walking back even with the kids

i love the little pool

nice sitting area and pool

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

clean and safe. clean pool. breakfast and coffee available. spacious rooms

the pool was great too

the room was a double queen suite, beds were a great size for a family of 2 adults, 3 kids

kids loved that the pool was heated

location, views, pool

received late night room service

amazing staff and room service. location excellent.

excellent gym

the pool complex is iconic and the perfect place to unwind, the gym is well-equipped, and the events hosted here are always lively and memorable

the room was a little bare with nothing on the walls - felt a bit cold

cluding room service)

rooms and pool and gym

swimming pool comfortable beds

tv was not working, wifi comes and goes

gym was closed while we were there and was being used for storage

it was hard to access water from our room by the pool.

also, didn t get to use the pool but it was nice to know we could have if we wanted to

rooftop bar is very cool with amazing view of the city

room service quick and efficient

are included in the price of room service and many other things, much easier for european customers

staff, gym breakfast

the wifi didn't even work in the room. that was tragic.

outdoor gym, restaurant at night

gym is depressingly dark and small

did not have the room that were booked for a 7 night stay with 2 grown up kids

service in the terrace bar was repeatedly really slow

the rooms were tiny and it took a long time to get anything from room service to your room

the hotel has a 2-lane bowling alley, a cinema room, a champagne vending machine, a rooftop pool, and 4 cadillacs for complementary use (for a maximum of 4 hours) (-)the pool is not heated, which can be a bummer on cloudy/colder days (+) the pool was gorgeous and food and drinks were on point, will definitely stay (+) the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole day in (+)decor friendly staff great location comfortable beds wonderful heated pool 10/10 (+) roof top pool, bar and restaurant a highlight and staff super friendly and helpful (+) the hotel s interior is simply stunning, and the rooftop pool is a real highlight (-)spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which was a bit disappointing given the high standards of the rest of the hotel (+)location and view - loved the rooftop pool (-) furthermore pool facilities were closed during the morning of checkout (+) the location is lovely the hotel has a beautiful pool that we visited but could not use as we were busy on the road (+) the view from our room and the rooftop bar, restaurant and pool is fabulous

stunning property with a rooftop restaurant and bar with bird's eye view of la

comfortable and modern rooms, excellent location, 24hr room service, housekeeping daily and staff are very friendly and attentive

restaurant, spa and room upgrade complimentary

bar staff, pool staff, valet, bell staff and front desk staff

kids were able to swim in the pool and they enjoyed themselves

r the more active family members), and also have the amenities of home

great location, clean and comfortable. kids loved the pool.

the hotel had a pool, free breakfast, and paid parking

breakfast was good

arriving and didn’t get to experience the pool as apparently it closes at 6pm for swimming and kids even though the website and all info states 7pm

we ordered chicken soup room service one night - the soup was terrible.

so the hotel has 0 facilities other than a very basic gym

called ahead to ask if the gym was open and they said it was

between the pool, the bars, the fine dining, 24 hr room service - and just about anything - literally - you may want

lobby and bar area were very nice and relaxing

much noise my spa tub didnt work and we didnt get a city view room:/ im not a karen who complains but i paid hard

brand new hotel. great bar -- maybe the best hotel bar i've been to.

friendly and helpful staff beautiful room and view close to loads of attractions room service pizza i had to shorten my stay and the team was super flexible about it, it was

gym could use more equipment, but it's adequate as it is

the pool is charming, the hotel is pleasant and quiet - you can really relax

of the reasons we chose that hotel was the gym - but it was not very clean and the equipment was old and brittle

gym was small but other than that, really enjoyed the place and would stay again

curtis runs the bar like a boss, and although i don't drink i found him to be the perfect bar host

artery for driving and and there is much to see , do and eat within walking : shopping, yoga, gym

in la , the food is excellent , the location is prime , the staff are so friendly and nice , the bar is hip and happening especially during happy hour , the facilities are amazing , seriously look

breakfast was good

the room, the early check in

breakfast was great portion, great taste and good quality

the rooftop bar is also a place to be