we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

the bar is shut when not serving food

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

dave on the bar was extremely helpful and

social distant markings for the bar etc

spacious comfortable room. good staff. nice bar and restaurant.

dogs are allowed in the bar and bedrooms

champagne prominently offered in the bar but there was none

room we had was in a purpose built annexe away from main bar and restaurant which was really good

the bar was well stocked with a varity of beers

bar and lounge areas have had a lovely refurbishment since our last visit

friendly staff and tasty breakfast

we had dinner in the bar - a delicious beef and ale pie washed down with a pint of black sheep bitter

lovely staff, excellent food and drink. great breakfast. beautiful room.

coffee served more quickly at breakfast - we had to ask.

lovely room. well equipped. nice location. delicious breakfast

period building, with open flame fire in bar on arrival

the breakfast was amazing and dinner was delicious. the veiw from the room was beautiful.

friendliest staff i have ever come across the food was fantastic at night in the bar and the freshly cooked breakfast was excellent

we had dinner and breakfast at the inn, which were both excellent and fresh cooked

i especially loved the outdoor beds with sheepskins and quilts next to the natural pool

pool and gym

it is the guests discretion to tip or not, and to describe it as terrace bar is misleading as we hadn t even drink at the bar

spa was outstanding, enjoyed outdoor swim in natural pool and different steam rooms and saunas

will be improved once the new spa is completed, hopefully this will include a gym

the small tatty gym & the building's obvious decline since its glory days.

room service - the food was great & the

we didn t see the bar either though i saw the sign for a small gym

great location for main town of harrogate, and all other routes, excellent room service, and bar menu, vegetarian option available on request at breakfast too

twin rooms suited 8 golfers on a getaway playing nearby courses

my son and his friends had loads of fun playing in the pool

the bar is very glamorous, beds so comfortable and breakfast great

the spacious room, the luxury surroundings, and the warm cookies on arrival and parking on site, late check out

great choice for breakfast. evening meal was lovely too

experience, due solely to the staff being outstanding in their service to me, and not just the kids

gym was a bit cramped and would have benefited from a lick of paint!

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

too hot in breakfast area.

liked the gym, breakfast and the location

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

the lounge bar was so lovely and had a very welcoming and relaxing atmosphere

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

bar meal was lovely

food and ambiance in the dog friendly bar was perfect

the staff were friendly and we were able to get an early check in, which was very appreciated.

the bar is card only and i prefer to have the choice of paying by card or cash.

late check out was brilliant

room service could be better.

suggestion of room service with menus but no phone - how does that work

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming up with the card reader

stayed here with my grandaughter, the pool was an added bonus

difficult parking and wasn t informed the spa was closed

we had room service at 11

the reserved ev charging car park space.

room service is always a bonus

the bar was pleasant and the cocktails were lovely

didn't stock any beers in the bar that we would drink

reception greeting, breakfast excellent, large room, great location, wifi

due to current restrictions, i believe there was no room service available, this could have been mentioned to us upon check in or on the website and

got a free breakfast upgrade on check in

i kept losing wifi connection which was a bit frustrating

advertised room service

and very polite the car park was excellent value rooms were very comfortable and very clean the bar area and breakfast was absolutely

wifi in adjacent buildings very poor and had to downgrade my room to the main hotel building

window of the cosy double has the kitchen extractor fan right outside

car park was expensive at 15 ..no welcome from reception..noisey filter system from the kitchen

the location is great, love the fat badger bar so cosy and friendly !

the wifi occassionally would drop out, but only for a short time.

of - fridge for fresh milk, room service, telephone

later that night ordered room service, the seafood sharing platter was amazing

we loved the restaurant

the bar area was cold

helpful staff . nice bar area

room service was really great - super delicious

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

no very child friendly as in bar menu not really anything for a toddler to eat

no wifi in the room but we had 4g so am clutching at straws for something to say.

excellent breakfast. good staff attendance.

breakfast was a little chaotic but the food was good and the staff friendly

easy parking and good quality restaurant on even a sunday

bed was super comfy, breakfast was wonderful, evening meal excellent

location, room, plenty of parking space, five star food, friendly staff.

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

cost of stay to have no room service very disappointingud83dude23

have breakfast we liked the room the bar area

free wifi, clean and comfortable rooms.

room service menu much better and nicer than retaurant one

room service were good, it was clean, toiletries restocked daily

breakfast was very nice and room service was good

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

room was clean and well appointed the laundry was changed every day

somewhere to sit, have coffee and read the paper which is away from the public bar and

the fire inside the bar was warm and welcoming

black swan were really accommodating and attentive, especially with our early check in and late check out

black swan were really accommodating and attentive, especially with our early check in and late check out

room was clean and modern which you expect but what made it for me was the country bar next door,the people were really friendly and the food was amazing,all freshly prepared and

bar serves was again excellent friendly staff again

good atmosphere in the bar ad excellent food room v clean and

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check in desk would be

it was a beautiful day and the pub was extremely busy with one staff member on at the bar who was very proactive and worked tirelessly to get the customers served promptly, she was

lovely bar area and outside seating

bar meal was lovely and breakfast was great (really great waitress on the morning of sunday 15th

comfortable rooms, good showers, location, private parking, brilliant staff and great breakfast

poop and spa and gym facilities. food and staff great. beds comfortable.

kids loved it

very friendly & efficient, leisure facilities were excellent with towels provided for use with spa and pool activities

great pool with sauna & steam, excellent food.

was exceptional staff were charming and extremely helpful, even with our early check in

the staff were so helpful and friendly and the breakfast was delicious

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

excellent choices for breakfast ideal location for town and bus stop that busses run every ten minutes

the food, both evening meal and breakfast were exceptional

the bar and restaurant are gorgeous, the rooms are too and the bed was so comfy, the food was delicious

the staff were friendly, a logfire was keeping the bar cosy and the food was tasty

great rooms and fab breakfast

bedrooms, great dining room and bar areas

food was lovely, both the evening meal (we chose from the a la carte menu) and the breakfast

location, delicious dinner and breakfast. lovely friendly staff.

asked for an early check in and they were able to accommodate us which was really helpful as we had to change

inn, and from the moment you step through the front door, you find yourself in the middle of the bar/restaurant, which looks warm and welcoming

bar and restaurant absolutely beautiful

rude and drunk golfers in the bar area who had no regard for other guests.

would have had room service but was 8

drinks served everywhere, inside, outside, spa, hydro pool

50 per person add on charges to room service didn't like the fact it was extra 35 per person to use rooftop pool n

steam room and showers are fantastic and cannot wait for the swimming pool to be up and running

to find, plenty of parking, very clean, quiet, and comfortable

was lovely good choices and atmosphere great the room was lovely and clean and also nice and warm breakfast was great plenty of choice we will definitely be returning thank you for a lovely

as ever food good and so was the breakfast

drive and despite being very busy we had a wonderful welcome - quick check-in and taken to the bar to order our food

the atmosphere was fantastic and we loved the relaxed and cosy atmosphere in the bar on an evening

parking facilities were good

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

in the evening

lovely and warm with log fire in the bar making it cosy, just perfect after waking to a heavy snowfall

spacious and clean room

spa bath was very relaxing after a long journey

the spa bath with separate shower was a bonus

informal atmosphere, lively bar area, softly lit with candles

the breakfast was included in the cost of the room and was freshly prepared for a pre-arranged time, it

easy to find, easy parking, nice room, great food and breakfast, friendly staff.

parking was very limited, but it was not a problem because the local village roads were not busy

wifi kept dipping out in bedroom but it was not a real problem.

great breakfast, comfortable bed and friendly helpful staff

the food is delicious and even if you visit on your own you can sit in the restaurant or bar and enjoy the experience and chat to the staff

warm, friendly atmosphere in the restaurant and bar and a relaxed welcoming breakfast room in the morning

good parking , great bar , friendly staff

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

food was delicious and there was a nice atmosphere in the bar - highly recommended

and flexible host, great breakfast and most important good beer at bar

lots of parking

there was ample parking and the staff were all very friendly and obliging

friendly staff and excellent breakfast. good location, good parking

good parking area

lovely outside seating area breakfast very enjoyable

easy to find, plenty of parking

the bed was really comfortable and the wifi to allow me to work was excellent

breakfast was also very nice with plenty of choice

excellent friendly reception, easy parking & breakfast was relaxing with good choice of food.

the hotel itself is really clean and serves good quality food in the bar area

clean comfortable spacious rooms with lovely breakfast

the staff are so friendly and so accomodating, nice bar with food available and we had a lovely breakfast

great breakfast. easy to reach from railway station.

great breakfast!

this meant the bar closed @ 8

thing was fine could not expect great wifi due to building being old with thick walls

always good to have parking on site and free wifi

good location, warm room, excellent wifi speed and smart tv

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

breakfast buffet was a joke run by kids

breakfast excellent, pool and spa superb

we cast netflix to the smart tv via the hotel wifi without any issues

we will definitely stay here again and next time my husband will make use of the golf course which is lovely

used the pool and sauna every day, it was so relaxing

appreciated the daily room service

lots of character, helpful and polite staff. great food and easy parking at rear of hotel.

great bar areas and we ate in the restaurant and the food was fantastic

great, no in fact fabulous food - we had a bar meal and breakfast

wifi was really poor

feel both in the bedroom and the bar areas

bar area is very special

rooms are so soundproofed you'd think no one else was staying there, let alone a bar and a restaurant

lovely hotel with super friendly staff and a great breakfast

really comfortable, beautiful setting, friendly staff and amazing breakfast!

parking a bit tight due to the park next door

easy parking

staff are exceptional, from the owner at reception to the bar staff

available wifi on site parking near the front door

we were fuelled by a wonderful breakfast - all cooked to order - full english, but there were cereals, toast and porridge too

nice bar with plenty of different drinks on offer

could hear the music quite loudly from the bar until midnight but that didn’t spoil our visit and we would definitely stay again

we had a drink in the bar in the evening and all the staff were amazing

heating could have been better in the bar area was cold in some area during the evening.

the staff looked after us exceptionally well on check-in, in the bar in the evening and at breakfast (which was very good)

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

the code for free wifi was not clearly displayed and even the staff did not know what it was

location, staff, very clean, ensuite facilities which included a bath, parking.

advice re room service was incorrect view from room very poor car park in poor condition

excellent room

had a small bar lounge area and fast food on the doorstep

only a little niggle, but would prefer a bar of soap to the liquid soap dispensers .

at least the manager could have given us a free mars bar after late arrival

plenty of ev chargers all around

adequate bar facilities

wifi connection - very intermittent to non existent

there is free parking and free admission to the pool spa and hot tub

spa / gym / room

the only issue we had was that the wifi wouldn t work in our cabin.

) glad we arrived early as it wasn't easy to find a parking space

surroundings and a characterful building staff were were lovely food excellent great spa with gym and

we ate in the bar and the range of food was excellent and the quality out of this world

breakfast, our rooms and the meals were all lovely, staff were very friendly and accommodating

location lovely rooms - bed was very comfortable bar and restaurant felt special - a really nice treat breakfast was

gym facilities a bit disappointing. not many machines.

loved the pool it was so relaxing like being in a hot bath and our room was lovely beds were very

prompt delivery of food by room service despite being busy in the restaurant

could have a gym pass thrown in

on, fridge

this hotel quite often always been happy but not too happy this time due to change of the wifi

convenient location, great staff, food was good

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

friendly reception and bar satff

room service options very poor

big comfy beds and late check out

excellent breakfast

the breakfast is cooked to order and

facilitated late check out, was very much appreciated

- spotless breakfast - spot on location for polar express - perfect owner - amazing everything ran

breakfast slightly overdone for our liking

really nice bar and rooms very comfy

were fab in the bar area

excellent value for money, great food, lovely clean bar and handy for the airport

let us sit in the bar area while our room was being prepared

noisy as on a main road above the bar but wouldn’t put me off staying again