lovely and quiet swimming pool,jacuzzi

bar staff and restaurant staff are fantastic, the reception staff could not be more accommodating

wifi was good, would have been grand if it could hook up to the tv to watch streaming services

wifi wasn't great in the room and bathroom was dated.

excellent secure parking

was like having a spa in the bathroom

spa bath was very relaxing after a long journey

room was beautiful and the spa hot tub an added bonus

the room was spacious and quiet and the bar and dining area was great, food particularly

loved the spa bath and bed super comfy

the staff were friendly, a logfire was keeping the bar cosy and the food was tasty

the bar has a great selection of drinks and the food was delicious

the bar and restaurant are gorgeous, the rooms are too and the bed was so comfy, the food was delicious

picky here: my husband thought the coffee served at breakfast was average and thought they should try another brand

great rooms and fab breakfast

the evening meal and breakfast were delicious with locally sourced food

the food was excellent easy parking lots of space lovely old building lots of character

plenty of off street parking

bed was super comfy, breakfast was wonderful, evening meal excellent

the limited menu in the bar restaurant

isn't nothing to dislike about this place very nice when they get spa and gym and swimming pool sorted will be

lobby was full of kids in swimming costumes, check in was slow and no better than a budget hotel

we used this place as a adults get away break the staff are amazing we even made used of the room service 10 out

only minor thing was that we found the wifi wasn't great in our room and so affected the tv reception and being able to use the free wifi

the staff was brill with the kids

plenty parking comfortable bed and superb food and drinks. nice area to explore yorkshire

nice friendly staff, lovely little village and good parking

hotel was first class, lovely clean room, white crisp bedding, great breakfast cooked to perfection will definitely come

toooooo many dogs in the bar area.

was gorgeous had the vegetarian, loved the bar area ,food smelt lovely when we arrived ,would have eaten there but we had already eaten ,would

the bar is shut when not serving food

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

dave on the bar was extremely helpful and

both the bar and restaurant areas are lovely to relax in

the staff were lovely and friendly and very accommodating the kids were even given an easter egg each

champagne prominently offered in the bar but there was none

spacious comfortable room. good staff. nice bar and restaurant.

dogs are allowed in the bar and bedrooms

the bar was well stocked with a varity of beers

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

in the evening

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

we opted for room service

i found there to be plenty of on-site parking

arrival, i waited at the bar and although a member of staff was pulling a pint i was not acknowledged and had to ask if i

rooms are better than the photos house keeping and bar staff were brilliant couldn’t do enough for

good atmosphere in the bar ad excellent food room v clean and

based directly across from the train station and has its own bar an restaurant, good choice of beers

lovely bar area and outside seating

excellent choices for breakfast ideal location for town and bus stop that busses run every ten minutes

excellent staff rooms and breakfast

breakfast was lovely plenty of choice and very welcome

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

building, lovely staff, hearty breakfast, lovely large room

food in the bar which was a little noisy and crowded

the food served in the bar and for breakfast was absolutely delicious and exquisitely presented and very reasonably priced

there were proper menus and the kids thoroughly enjoyed the experience

the food in the restaurant was unbelievable and the breakfast was outstanding

we had both evening meal and breakfast at the hotel which were very tasty

was lovely - took a while to find tea/coffee making facilities ud83eudd23, clean, well presented, wifi, breakfast was great - pastries or english breakfast including black pudding and hash browns

wifi in my room wasn t great so i struggled to facetime my family.

spa

breakfast was also very nice with plenty of choice

wifi needs

great breakfast and lovely food that we had in the bar area

breakfast and friendly, efficient service

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good

room, friendly landlords, quick & easy check in, good waitresses & very friendly bar staff-always a smile from all staff, very courteous and responded rapidly to requests

my dogs loved it and the bones nice layout for us and our sausage dogs great parking amazing breakfast very

location at the bottom of town, easy walking to bars, shops, restaurants etc

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

too hot in breakfast area.

i was told that as an ihg member we could have late checkout of 2pm

staff really helpful and allowed us a late check out at no extra charge

the hospitality bar and restaurant and lounge areas were relaxing

room service was great & staff friendly & couldn t do enough for us

lack of information in the room re safety eg information what to do in an emergency wifi

it was too crowded for the conference, wifi a bit sketchy.

good wifi connection

the spa facilities were great and the breakfast was brilliant.

the swimming pool was booked up for the saturday afternoon

convenient for families you have the option of 7am till 9am or 5pm till 7pm so my feeling with kids is breakfast or dinner time and bed time so no good time to use the facilities

for room service at night was rather limited

toilet facilities

no working tv no room service in room, and nothing to clean sinks baths etc

location excellent breakfast very good gym could do with new equipment

that the gym facilities weren t open to use, a spa would be a perfect addition to the hotel.

hotel and staff was exceptional especially anthony in the bar who was very welcoming and friendly, the room and hotel was kept immaculate, we ended up

the gym needed a bit of update

room had no air conditioning with room service they wanted 5 just to bring it to the room

r work calls that has been slightly concerning), but the speed

suggestion of room service with menus but no phone - how does that work

wifi cut out of the room on the last day for some reason.

one last thing is the guest wifi is not password protected

lots of parking

location early check in

there was ample parking and the staff were all very friendly and obliging

the location was great- 5 mins away from wedding venue and free parking made this perfect for us food was plentiful and nice with lots of choice for meals and

the bar staff were so welcoming

we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

hotel and facilities - staff are very professional but friendly at the same time great amount of parking, the grounds are out of this world

came here to celebrate 50th bday beautiful place gorgeous hotel beautiful spa and amazing staff

check in/out was very easy and staff were friendly the gym was well equipped for a hotel gym

gym lovely

staff are lovely hassle free good parking and nice walks on the ground great stop off when driving to or from

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

great bar

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

room service was brilliant, the room itself was the king room with a king bed and balcony and it

wifi a little disappointing.

the wifi occassionally would drop out, but only for a short time.

the sky bar breakfast room was an amazing area on floor five with windows all round the room providing

of - fridge for fresh milk, room service, telephone

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

wifi signal a little stronger in the bedrooms.

no very child friendly as in bar menu not really anything for a toddler to eat

bar prices are highest we have ever paid , we had one drink only , if prices were more reasonable

we re unable to provide a full room service breakfast

wifi was very patchy but i was able to complete email messages.

restaurant, breakfast, ev charge point with the parking

the bar and lounge areas of the hotel were comfortable and modern and the staff extremely helpful

the bar was pleasant and the cocktails were lovely

no wifi on top floor 4

had issues with wifi system but sorted it eventually and once sorted was good

very clean & had all the little extras such as free wifi, plenty of tea & coffee, iron, digital tv, etc

great location, helpful staff, superb breakfast.

bed was comfy,food was good room service was excellent

the breakfast was great plenty of choice and lovely smiley friendly staff

i told reception that the wifi wasn t working in the room, was told someone would come to the annex to reboot it, but it

well stocked refreshment trays in kitchen and both

wifi poor, parking expensive, no enough room for 6 in the lounge.

of hospitality delivered is of a high standard especially from sean on reception and jake in the bar both backed up by the teams throughout this hotel

room noisy ,next to laundry room & outside kitchen fan..

breakfast room service said from 7 on the form you put out the door however this was incorrect and it was 8am

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

room was well presented and modern with free wifi, tea & coffee, bottled water, slippers, dressing gowns, tv etc

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late from being out

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we like

was exceptional the staff were great the room was large and clean and the food was wonderful parking was also

easy parking

the owner also was helpful direct to what we needed to do transport car parking he was very helpful

food was excellent, both breakfast and the evening meal

wifi kept dipping out in bedroom but it was not a real problem.

easy parking round the back

i was happy to get a car parking spot when leaving was blocked in by a black car and had to struggle to get the car out

ample parking wifi upgrade lovely breakfast love the bar - great for a drink before

great parking as well

appreciated the daily room service

bar staff and restaurant staff were very pleasant and chatty

good parking , great bar , friendly staff

thing, but they need to get rid of the piped musak in the bar in the evening, not necessary and

food was lovely all the hotel and bar staff was great id definitely stay again

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

location, ev charging hub on-site, staff very helpful and very clean rooms

at least the manager could have given us a free mars bar after late arrival

staff very pleasant helpful good place to stop and also bonus ev charging

with excellent service right next to food and shop just in case for necessity and right next to ev charger

plenty of ev chargers all around

stayed in the pool villa which was fantastic, the space was very private and the hot tub is great

cooked breakfast

fresh modern comfortable rooms in a great location - quiet with beautiful scenery and the best breakfast

also, excellent breakfast in the morning

location and view, villa with spa pool was lovely and the food in the restaurant was top notch

the only minor thing was the flies in the bar area with no apparent deterrents or traps..

the room was fantastic and very comfortable, very quiet and peaceful and the bar and restaurant areas were also great

breakfast was served in the main building and it was absolutely delicious

of the food was excellent - including the evening meal in the bar and breakfast

breakfast was great and very filling

lovely place with an excellent breakfast

excellent breakfast, helpful staff nothing too much trouble

lovely room, lovely meal, and lovely breakfast. hopefully we will return soon.

breakfast was great, good choice

breakfast was pre-orderedbut huge choice and perfectly cooked

i ordered room service , the burger was over cooked, lettuce limp, chips ok but no condiments were served

big comfy beds and late check out

but was nice and big, i had room service food was very good

room service options very poor

we found the drinks at the bar a bit over priced.

the garden view rooms were excellent. very modern. good wifi signal.

rooms are beautiful, plenty of safe parking, the bar and restaurant are great and are a stroll through the garden away, excellent beer

very spacious, plenty of room, king size beds, walk in shower in a large bathroom, restaurant and bar very relaxing lovely food and

is good you have a lovey garden area to sit in while relaxing with your favourite tipple, lots of parking available and free wifi works well

rate this hotel highly enough from super friendly staff, early check in, amazing room which was more like a suite with lounge area, and fantastic view from

spa facilites were very good, lovely pool and great gym

also we loved the swimming pool

breakfast, our rooms and the meals were all lovely, staff were very friendly and accommodating

the pool and jacuzzi in the spa was lovely

bar food was amazing as well

excellent breakfast and very convenient location for the west of york.

also shower head overhead, not good for short person or kids

value for money, great breakfast choice, staff really friendly & very very clean

open space around hotel for kids

wifi was poor

the breakfast was amazing and dinner was delicious. the veiw from the room was beautiful.

lovely breakfast with beautiful views

good location breakfast and evening meal, the bar was very good, big car park

check in , staff very friendly , no problem at all we changed from restaurant the bar for evening meal also very easy the room was excellent with all the tea/ coffee facilities

excellent selection of beers at the bar and equally good choice on the menu for dinner

location in centre of town, good bar and excellent breakfast and dinner

late check out was brilliant

the bar is card only and i prefer to have the choice of paying by card or cash.

the easy of checking in and the ability of a late check out

the staff were friendly and we were able to get an early check in, which was very appreciated.

option to have room service delivered to the cottage or to be able to take food away from the main hotel would

spa facility and swimming pool are excellent

options for kids. my daughter had 2 pancakes with honey for the same price as a full english.

the spa was a great place to unwind after a walk in the beautiful parkland and beyond

the spa is excellent the swimming pool is superb

location about 10 minute walk to centre parking available

we had no way of contacting any one as phone battery was low and wifi had gone down due to the problem

to improve the wifi range

parking available, although first come first served

couldn't connect to the internet via the wifi

laundry option was nice

the room was comfortable for four people (2 adults, 2 kids (14, 11)), the breakfast the next morning was quite good, and it was easy to walk (~20

rooms were spacious, breakfast great, even for pooches

i am particularly grateful to the staff, who helped us do a load of laundry

priced bar meals and drinks ,unheard of free coffee,bottled water and a large free car park and wifi

had room service for dinner and had the steak, it was honestly the best steak i ve ever had

we were in a bootham suite (one of the rooms seemed the nicest and priced accordingly) and our kids were in a large guest room (which was not large)

the location is perfect - a short walk from bootham bar and the minster which was exactly what we needed for our stay in york

the staff were so helpful, contacted the external laundry team and managed to locate them for me which i am so extremely grateful for

we loved the pantry, the vinyl music selection, the cocktails, the spa area, the decor

kids received a easter egg

for more beds in the room as i’d love to stay with the whole family but can’t as i have 3 kids

also, a kids breakfast menu would be great

room service very efficient

was amazing, only downside was that the wifi and signal isn't great in the underground rooms

it looked like someone's lounge and the only customers were the owners kids so it looked like this was a bit

early check in was also a good advantage

did not like the wifi, it was not secure

good to be able to get our laundry done for a small fee

bar and outside area for drinks, onsite spa and yoga