ower) no tea/ coffee making facilities in the rooms

the pool area is top tier , you can watch a movie and have a drink at night

they wifi service kept going of on

outside the gates there is also horse rides for a small fee just outside the gates if you have kids

once the wifi went out for 2 days and hardly any cell service, we knew we couldn't stay our entire stay

find a tube, they were either occupied by guest who were just leisurely using them in the pool, or being used by others

is excellent, the staff also excellent nothing to complaint except of the wifi

loved the slides, the lazy river, just the whole layout, landscape and ambience of the pool

we all loved the room service and the coffee bar - coconut gelato

the amenities especially the pool and water park entertainment and the staff were friendly

a table and chairs at the pool would have been nice

there is room service available

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious garden, everything

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

i loved the stock mini bar, pool, food and all staff welcoming and friendly

the spa was immaculate and the treatments were relaxing

the jacuzzi/small pool needs to be cleaned

the room was spacious and the bed was very comfortable

spa lady was a lil aggressive when looking for clients to visit the spa

location with excellent kids club, beach, pool food and nightly entertainment

the food was exceptional the room service could take a little more work on thou

also a great place to visit, if you have kids

the spa was underwhelming and very very expensive

traveled to jamaica with our two college kids

ann at islandz bar is my all time favorite she went above and beyond to help us out

food was excellent, loved the variety, love the gym and the entire grounds

the area around the swim up bar is used for water exercise classes, fun games and other activiities

thought out different style restaurants, cafes and bars to choose from on property with 24 hour room service access left you wanting for nothing

rm water), all inclusive but not wine included in room service

great location, staff are brilliant, beach and pool were perfect, rooms were good

our room was spacious, beautifully designed, and offered breathtaking ocean views

staff was very amicable, the beach is beautiful, good tennis courts, excellent gym

design, personal attention, beach and pool of west wing cottages, food, fern tree spa and the grounds/maintenance

shout out to stacy ann at the reception , taeshiana the concierge, nadia at the spa & yolanda at breakfast

outside was too cold for me had dine outside because room service wasn t available

the spa was really good, but as usual overpriced

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

room service was not available one of the nights during our stay and we were not informed that the

i order room service and had no place to sit and eat other than the

the airport shuttle was included in the price

her resorts like toby's charge more their wifi stunk ac wasn't great) appreciated your snack bar

wifi were really low on the website they said the shuttle for the airport it was for free, but it

had an issue with wifi for 2 days

pool dirty. no wifi

beach and pool were super

were friendly, very clean, nice pool, nice sea location, easy to find and everything is about 15 mins

the pool was nice with very attentive lifeguards

i enjoyed my breakfast. i loved the fruits and pancakes and cornbeef hash was awesome

breakfast was varied enough

there pool was nice and they had a bar by the pool where the bar tender was nice i think his name is paul

it is super convenient to get to and from mbj airport, and we used the free parking

perfect pool. nice staff. friendly everyone. good rooms.

parking was a little restrictive

free parking, a pool, quick checkin, walking distance to most everything, clean, comfy.

had alot of fun at the gym

ud83dude0d everyone at the front desk staff was amazing, lovable ,wow the bar denters excellent

at all they don't care and don't care who's fault it is when i looked up the place again it said kids where supposed to be free when i booked not true be

giant chess set near the gym was a pleasant surprise for my son who was just learning the game

from the pool to the sauna to the beach were amazing

the gym is very complete if you want to work out

friendly, check in with the gentlemen was phenomonal, he also was a great photographer :) also breakfast was the best, very friendly

employees, beach, location, live evening shows, room, pool + infinity pool, food, views, gym, the swing on the 5th or 6th floor, spa, and the fact that it is close to the airport (10

good gym and spa

we lost a tiny necklace in the pool and the lifeguard spent hours trying to find it (which they did

not many loungers at the pool but lots on the beach

location. great beach front. friendly staff. good entertainment. lovely pool.

and the beach on the pool or very clean ,i like ,beautiful hotel

and at the pool we couldn't get towels

pool closes early

trust me my kids were a handful and they tolerate them so well

like the fact that the personel were great, everyone greeted you with a smile, and the bar was festive on the weekend

breakfast is the best plus dinner

parking space

gym has no air conditioning, so was sweating like a pig after 10 mins

a la carte breakfast had several selections; good and hardy

not forget he had the restaurant serve us breakfast after hrs bc i had my diabetic mother and 3 kids

i wish the bar was opened near the pool area

breakfast was included

they have good breakfast. and great room service. great location.

the pool side is a bit small but other then that there is nothing i dont like.

breakfast was lovely and the pool was lovely

tried the body bliss spa this time & they are amazing

the swimming pool

that the noise travels from downstairs up to the room i was staying cause i had a room near the pool which a kid was there and he would stop screaming

also the pool was a good size for playing in with the kids

the spa was excellent and totally stress free

booked a spa special on the first night of my stay

was beautiful, premium liquor, hot tub on balcony, room cleaned daily, room service, tablet to control

everything except the long wait for room service

wifi was also a lot more unreliable then in 2019

represented the mini bar stock was awful - 3 tins of beer/1 tin fanta sprite/1 tin of fanta orange /1 bottle of coke no

were beautiful, the variety of food was excellent, the staff was super friendly and helpful, the pool and beach were enjoyable and the room was very comfortable

wifi was spotty at the pool which made it challenging since this was a working vacation

bartender kept our drinks full weather we were on the beach or by the pool

phillip at piano bar great personality

the professional and very friendly customer service the most from front desk to restaurants to room service to bell desk to cleaners were all exceptional

room service was pretty slow.

that they had her information and i mentioned it several times during checking and booking a spa treatment

room service breakfast i would not recommend

they gym was well equipped and the spa was nice enough

sized bed for 3 adults, closed restaurants, closed slide, construction, spa in regular room no candles, etc

romaine and berry at the swim up bar were perfect

meloney- in the spa area went above and beyond for my daughter since she was here to celebrate her 10th birthday

the breakfast was really good

room service could have more selections, but arrived quickly

the beach and pool was lovely and clean

the butler service, fitness staff and service staff were great and very attentive.

the entertainment and fitness teams was good

when called for room service their was not a response

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

the entertainment was lacking and the room service menu could have more variety

unless it was horrible room service food or club food

ordered room service that didn t come

nice pool and beach with enough amount of beach chairs

your staff was really helpful and considerate in every sense of the word from front desk to the pool deck persons

nice view and the property is well maintained… there is a water park for kids (it can fit an adult too lol) and there is lazy river

we appreciate the spa gift

didn't like the fact that the water slides were for kids only but my son had a great time there

spa and gym were nice

the most appealing feature of this hotel was the swim-up poolside room.

entertainment was okay could have being better pool bar closed too early

the breakfast was good

the spa was nice

breakfast overall was excellent, good variety, the view was great and the staff was very attentive

that bout sides are acceptable when you book, i stayed on the adults only side , the club was a hit for me

breakfast very good. dinner underwhelming!

amazing pool and beach area with bar service, lots of activities

very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach barbecues,

amazing pool and beach area with bar service, lots of activities

i also wish we had booked a balcony room on the first floor for quicker access to the pool and restaurants