there is room service available

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

the grounds and pool were very well kept

needs better wifi.

wifi is not good.

hilton rose hall resort & spa is beautifully located near the beach and has excellent installations and facilities

gym was too small.

it s definitely kids friendly

he opened the bar for us as well

ower) no tea/ coffee making facilities in the rooms

once the wifi went out for 2 days and hardly any cell service, we knew we couldn't stay our entire stay

on the road they reached out to us to find out if we're ok during the night, the mountain and pool view was epic

outside the gates there is also horse rides for a small fee just outside the gates if you have kids

i loved the stock mini bar, pool, food and all staff welcoming and friendly

the spa was immaculate and the treatments were relaxing

the jacuzzi/small pool needs to be cleaned

the room was spacious and the bed was very comfortable

spa lady was a lil aggressive when looking for clients to visit the spa

location with excellent kids club, beach, pool food and nightly entertainment

the food was exceptional the room service could take a little more work on thou

also a great place to visit, if you have kids

the spa was underwhelming and very very expensive

traveled to jamaica with our two college kids

ann at islandz bar is my all time favorite she went above and beyond to help us out

food was excellent, loved the variety, love the gym and the entire grounds

the area around the swim up bar is used for water exercise classes, fun games and other activiities

thought out different style restaurants, cafes and bars to choose from on property with 24 hour room service access left you wanting for nothing

rm water), all inclusive but not wine included in room service

great location, staff are brilliant, beach and pool were perfect, rooms were good

our room was spacious, beautifully designed, and offered breathtaking ocean views

staff was very amicable, the beach is beautiful, good tennis courts, excellent gym

design, personal attention, beach and pool of west wing cottages, food, fern tree spa and the grounds/maintenance

shout out to stacy ann at the reception , taeshiana the concierge, nadia at the spa & yolanda at breakfast

also the pool was a good size for playing in with the kids

outside was too cold for me had dine outside because room service wasn t available

the spa was really good, but as usual overpriced

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

room service was not available one of the nights during our stay and we were not informed that the

i order room service and had no place to sit and eat other than the

wonderful kids club

professionalism and excellent customer service offered by butlers nicholas, tannisha, bar tender jermaine

the breakfast was really good

the space inside the sports bar was a bit too small

breakfast was ok however wanted like ackee and salfish

the room the view and pool

the beach and pool was lovely and clean

when called for room service their was not a response

the butler service, fitness staff and service staff were great and very attentive.

could not order liquids from room service for the room- was told it's not allowed.

entertainment team by the pool bar was fantastic

pool and beaches and generally friendly staff

food is great, staff is nice, vibes is right at the pool

we wanted a little midnight snack or pastry and we had to order room service which took an hour

nice pool and beach with enough amount of beach chairs

if you have kids or you want to be a big kid the water park is the way to go love it

a pool of vomit on the ground ( courtesy of the unlimited cocktails) and by the time i got up for breakfast the next morning, all traces of it were gone

liked the bowling alley, the gym was awesome and the italian restaurant

my kids and i loved everything about our vacation

i like the swim up pool and the ladies at the bar in the lobby was exceptional.

whether i was enjoying breakfast, lunch, or dinner, i was consistently impressed by the quality and variety of the food

that bout sides are acceptable when you book, i stayed on the adults only side , the club was a hit for me

the staff, the pool, the food

the resort was adults only and it was exceptionally clean

for the fist two days unless you where up very early we could not get a lounger by the pool or the beach

had an issue with wifi for 2 days

the wifi worked in both rooms and did not drop

were really low on the website they said the shuttle for the airport it was for free, but it wasn t

pool dirty. no wifi

couldnt make use of the bar because there was a wedding dont see the point in inconveniencung all of your other

i enjoyed my breakfast. i loved the fruits and pancakes and cornbeef hash was awesome

no supplement snack options continously for kids like ice cream machine, popcorn, chips etc

the bartenders at the pool bar.

breakfast was excellent

the fact that my kids room was far frm mine n yet there was an empty room next to my room

great place to stay. mikey at the poolside bar was great as usual.

and it was near by a gym where you can jog to the gym

there pool was nice and they had a bar by the pool where the bar tender was nice i think his name is paul

the pool areas for the kids

free parking, a pool, quick checkin, walking distance to most everything, clean, comfy.

the gym was very small and clustered and you were only given 45 minutes to workout

we went during spring break and there was no kids! it was perfect for couples.

bed was very comfortable and the view was amazing will definitely go back with my kids.

gym was horrible. poor equipment. run down building. great staff

my kids loved the beach and ability to snack all day.

the pool was really good, the beach was awesome breakfast was delicious

and the beach on the pool or very clean ,i like ,beautiful hotel

and at the pool we couldn't get towels

is that the pool bar hours close early at 5pm

pool was great, i did most of the swimming in it, the buffet was excellent, i couldn’t ask for

i didn't have enough time to check out the spa services...next time i'll have to stay longer.

i don’t like that the food is not open later and bar is not 24 hours.

sky bar wasn't available during our week stay

employees, beach, location, live evening shows, room, pool + infinity pool, food, views, gym, the swing on the 5th or 6th floor, spa, and the fact that it is close to the airport (10

perfect hosts, the staff was great. great breakfast

like the fact that the personel were great, everyone greeted you with a smile, and the bar was festive on the weekend

my daughter loved the french toast for breakfast

parking was awful , having being blocked by three cars and waiting for the owners to come move

they need better wifi service

breakfast was everything

not forget he had the restaurant serve us breakfast after hrs bc i had my diabetic mother and 3 kids

the woman who works at the spa was an absolute doll. great view of the beach

last time, the bar to run the hangars was not installed in the closet but lay on the floor of the closet and this

didn't care for the breakfast after day 2

some music in the nighttime and the bar needs to open later

great breakfast. great pool. wonderful staff. amazing location.

the swimming pool

great location. breakfast was a nice feature. pool area was very nice.

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

the pool wasn’t all that

to top it off , we also received a complimentary day at the spa including a swedish massage

atmosphere, cleanliness, entertainment, pool, beach, the workers

had a suite) -the spa voucher is crap

be honest house keeping and room service can try to maybe speed up the process with getting more things that was needed in the

wifi was also a lot more unreliable then in 2019

were cleaned- pool looked inviting staff were pleasant except one bar attendant elderly gentleman on the opposite side of orchid

the pool and beach never close, which is a great thing as

shout out to erica @ pool bar and o'brian -- we loved them

couldn't order food from the beach/pool area in the preferred section and they were slow with the drink, sometimes i didn't even get

wifi was spotty at the pool which made it challenging since this was a working vacation

the airport very nice facility upscale and the food was nice at breakfast at the world cafe the pool party and dj was the best atmosphere

room service was pretty slow.

had a awesome time and the staff, shanice at the front desk, dwayne and romaine at the pool bar and o them dirty water drinks

room service breakfast i would not recommend

spa was excellent, but pricey, but great because we had 4 days of serious rain

breakfast very good. dinner underwhelming!

amazing pool and beach area with bar service, lots of activities

very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach barbecues,

amazing pool and beach area with bar service, lots of activities

i also wish we had booked a balcony room on the first floor for quicker access to the pool and restaurants