amazing view from our room. pool was super clean.

the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the morning

very enjoy the stay in casa estrella. the view and the breakfast are awesome

attentive staff, spacious rooms, beautiful views and great breakfast

breakfast was very good

pool could've been cleaner, it was freezing outside at the time we visited the facility however the

the pool and the staff

the pool looked very nice and is a good size

pool was cold

did not look like the pictures, we were not told it was under construction. never saw the pool.

pool

we were a little disappointed the pool but it was because of covid-19

friendly is was like she was doing us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell us where the restaurant was

the swimming pool was

us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell us where the restaurant was

lovely pool area and views of the city.

awesome breakfast really enjoyed by the family.

room was very comfortable and very clean, and the breakfast buffet was beyond my expectation

breakfast and amazing views

the breakfast was 10/10!

beautiful architecture, the pool area it s so bautiful and the atention of the personal was

nice pool, good location and a fine breakfast

and expensive room service, ordered some ice and salt and never got it then ordered drinks and i got no response,

the garden and pool are is great

the room and pool area

parking is far from the hotel

's in another hotel) and there is not valet service

room service cleaning hotel and location

other reviewers mentioned the parking and i thought it was valet

parking ud83cudd7f we had to walk back with our luggage because there was no parking available

you can only sleep after 1 am even though our room was so high up, the bar and restaurant was so noisy so if you had a room next door -

first night the room was super noisy next to the bar until about 1am

th lovely city views) on the top level, which can be a little loud if you are an

we liked the rooftop bar and nice view of the city

room was licated right above the bar and it was incredibly loud till about 1 30 in the morning every day

the spa was a plus

spa for couples is affordable, relaxing and has nice amenities

the breakfast and the staff were great

breakfast, spa/sauna, pool.

friendly helpful staff, love the have breakfast in the balcony of the restaurant, the food is good, great location, safe, cozy

breakfast included was also a bonus

having options for breakfast and the volume

the breakfast was copious and good

included breakfast was amazing

the hotel's included breakfast is delicious

the staff was very welcoming and helpful, (and speaks great english), my room was fantastic, the pool area and rooftop bar are out of this world with comfort and views, and the location is just

amassing design of the hotel and view from the pool bar deck. great location.

half an hr during our stay - and they brought us olives, wine and candles - very romantic - :) pool has the best city views and warm in the winter - highly recommend this

the building is an exquisite amalgam of the old and the new, and the views over the city from pool deck, bar and some room balconies is spectacular

the pool was was heavenly as were the comfortable beds in the well designed rooms

location, very helpful and nice staff, nice pool,comfy beds and nice rooms

the pool was very relaxing.

it had an ideal location, friendly staff, pleasant small pool and great room air conditioning.

the hotel has lots of amenities including a pool and a bar by the pool

there is a great rooftop type bar but it's not opened this season

breakfast ordered off the menu was very good

breakfast was great, perfect location

location was perfect in centro histórico,delicious breakfast included! clean, comfortable bed

the breakfast was very good and being able to sit outside in garden area.

we ate delicious, filling breakfast for free every morning overlooking the jardin de la union

the rooftop bar was closed

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

bar is awesome, i don't know why there weren't more people up there at night

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

rooftop bar with stunning vistas

delicious and filling breakfast

right in the middle of everything terrific breakfast will go back again, for

the breakfast, location, rooms, and service ud83dude0a

the breakfast buffet was excellent as was the wait staff

great location, delicious breakfast, excellent service

my kids loved the hotel and the terrace since we stayed in the penthouse

wish they had room service food.

the wifi was only working during none pick times.

the wifi connection was poor sometimes, but most of the time

wifi was really slow

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

cost, friendly staff and 24 hour room service

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

fresh cooked breakfast everyday comes with the stay

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

the breakfast was good, but we would have liked to have more variety.

hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious

the free breakfast was super delicious, and we really felt taken care of

free parking

good ac, good wifi, very comfy beds and pillows

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

the couples massage we received at the hotel spa was relaxing

spa lovely

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.

the pool was nice and clean but doesn't have the view of the valley

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on them from the trees - not a

pool and location

pool not heated and remote location no one else there so felt a bit wierd no safe for valuables

quick and tasty room service

lovely luxury, beautiful rooms and grounds, deep warm pool, great food, quiet nights sleep & the service from all the staff was warmly professional

walking distance to the center is about 10 - 15 minutes, they have free valet parking which worked out great

i ordered room service for breakfast but once they didn't show up

spa was relaxing, even if some facilities were closed

the facade and exterior are beautiful and it's nice to dine by the pool.

pool was great, it wasn't cold, but it was cool enough to refresh

the location and breakfast

erican) and the standard buffet

location - the lady who made breakfast eggs

pool area is really nice except for a plastic dome from the eighties that causes some sort of

but not the hotel’s fault there was some construction going on next to th hotel so when at the pool a bit noisy

breakfast it was exelent, y todo muy agradable

good we purchased breakfast included

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

amazing outdoor pool area

we rented a car and there were lots of parking space

pool and the gym

pool and the gym

breakfast

personnel is very friendly and efficient. rooms are nea and clean. breakfast is delicious.

construction was going on early in the morning to the pool wall and was noisy.

carachas) the

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

is a kitchen but not things

he main dishes covered glasses pans) there is an insect

traffic noise considering it's right next to the highway, though a little does come from the pool area

the bed and the breakfast were excellent. the swimming pool too.

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool☺

the stay was pleasant the staff at the bar was great so were the cleaning lady..

hotel was very nice, the room was big and very clean, great view to the pool

they were nothing fancy but the kids liked to use them

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

swimming pool huge and warm

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms