great property. well kept and the pool was clean. i loved the 12:00 pm check out.

fireplace kitchen space

quiet area, breakfast

kitchen and enough room for cooking if you so wish the bed was super comfy and enjoyed the free breakfast

bed and pillows were so comfy and the room had a full kitchen

i may have planned differently had i know

and they lied about kids eating free

they could at least had the room service open

that the room service didn t pick up the phone for the 3 days i stood there

no room

it serves its purpose, the laundry room could have been cleaner and their machines need some maintenance

the breakfast my daughter loved

close to airport, shuttle service, breakfast service was great.

airport shuttle service was helpful!

free purified water dispenser, free laundry

the bar or cafe really good food. the service was excellent. staff was awesome!

the spacious room with robes. the pool area is very inviting.

dont like that the rooms surround the pool so it can get quite loud if people / kids are

it was so clean, nice area shops nearby, pool was also clean

dont like that the rooms surround the pool so it can get quite loud if people / kids are

this was a beautiful hotel! awesome room, beautiful pool area, and great breakfast!

pool is pretty, lights up at night

rooms were well done, it had very positive vibes, the pool area was wonderful and it was in a great location in long beach

the hotel is located close to beaches, downtown, golf courses, airport and freeways

add a hot tub in the pool area

they have a peloton bike in the gym that was ideal

female staff that checked me in and answered all my questions, the breakfast was very good and the coffee

clean property, the peleton bike in the gym, quiet surroundings.

microwave in room charging $19 for parking pool closed gym closed no breakfast but given a grab bag with water, breakfast bar n cold danish requested view

the gym doesn't have a lot to offer.

costumer service, clean facilities; pool and gym were in pristine condition

service or washer and dryer available for guests and that is always nice when traveling with kids

the pool and the gym

nice gym , overall environment, however the staff were super nice!!

about two-three feet deep, wifi wasn't working, didn't allocate military rate, no microwave, no laundry bags

having a indoor pool geared toward kids help a lot my 6

close to the airport and nice pool area.

i liked that you could order your food in room am pick up downstairs bar area due to covid

the oil was out of service due to maintenance i wanted to relax in the pool and i couldn t

my kids loved the pool, especially the indoor pool.

the kids explored the pool and exercise area and went down for breakfast tacos from the taco truck

i like the room service

they do offer room service now and they have a nice bar to enjoy some adult libations

said they would give me a room of equal value, it had a joining room with a bunch of screaming kids

small pool with no bar also the sun is blocked by the hotel itself.

location, design, le labo toiletries. staff at the front door. gym.

the bar pool hours were too limited. the halo bar should be open until at least 11pm.

so many restaurants/ bar inside to choose from as well

positioning of the pool as it doesn t get sunlight for too long and the pool bar was closed in the summer time

pool not heated

friendly staff, easy check in and great room service.

location was perfect and close to convention center! bar and good was great!

the sink in our room was not working. there was no menu or 8nformation for room service.

nice lobby area with bar & restaurant

the bar tender poured me a small 14 dollar drink

the hotel have a small place in the lobby for kids to play and it was great!

this hotel had everything you could want. my son loved the kids area with the nintendo wii u

i wish they would have had room service. the valet service was understaffed.

according to staff, they were working on updating their wifi and needed to do something in our room

nice view super relaxing hot tub perfect temperature room service was very accommodating and friendly and creme brulee was yummy and champagne was great

clean modern bar and food onsite

plus, having gold s gym next door was a major win we walked straight from the hotel to our workout

pool was awesome too thank you

gym space was unfortunately limited in terms of size and available equipment

fact that the pool bar opens till noon

the gym and pool was amazing

did not like that the dance competition was there the weekend i was there and the little kids kept knocking on my door in the middle of the night and running away

the staff was friendly. nice size room, delicious and fast room service.

felt it was pricey considering the restaurant, bar, room service

we also went to the bar before retiring for the night

hoards of kids at the hot tub in the evening where they were throwing food and vaping into the hot tub and

no early check in

i needed early check in and they took great care of us.

everything , breakfast, near airport and shopping center.

she picked us up in the shuttle got out and checked us in all while answering the phones and holding down the whole hotel

the breakfast was also delicious and the kitchen staff were very friendly and hospitable

laundry machines can be checked for maintenance more

location was good. had a pool, gym.

bathroom across from the gym on the ground floor has been permanently locked for several months apparently due to vandalism

clean . the breakfast was amazing

they offer a complimentary shuttle service

i liked pretty much everything very nice accommodation....cleanliness, smoking areas, bar ....

location and bar in the lobby bartender was great

comfort and very clean. extremely courteous and wonderful bar and eating area.

the gal at the coffee bar on sun morning was also

i saw a sign saying it was a $16 charge for using wifi and the gym

excellent wifi

it was clean and room service was prompt

walking around the ship. restaurants are good. room service is awesome.

room service was awesome

the spa and pool were nice. location was good for our trip.

i really loved the outdoor patio, the pool area and our room layout

my only complaint was that the pool didnt have

it was spacious and included a kitchen with a fridge and microwave

full kitchen with a full size fridge

the pool restaurant and bar areas were very enjoyable with friendly

very conveniently located near the cruise port. nice amenities, shuttles, pool, hot tub.

pool towels at the time of our visit, informed front desk multiple times with no action, then came

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the food was good

went to the bar an hour before closing and they wouldn t allow us to open a tab because they said they were

breakfast and space

blocks from the beach, shopping, bars, restaurants, and laundry

was disappointed with the closet sized gym with an outdated multi station machine

clean, the staff were friendly, helpful and welcoming, plenty of free parking, a small pool and jacuzzi in an inner courtyard area, there was a wide range of options for the

need, from yummy coffee and flavored water station in the lobby to towels at the pool to the laundry line on the cute balcony

thought for the price the hotel was perfect it has a lot of amenities, pool, free parking, wifi,

came to visit our kids

they didn't disclose the pool was closed and no true hot breakfast .

could not access swimming pool from inside hotel

could not check in early. fitness center a little small and no stretch mat , no yoga ball

the king bed was large and comfy enough for wife and 2 kids

staff pool & breakfast

think they were missing grape juice a couple of my kids wanted that maybe white grape juice i didn't see any milk or cereal it was during covid-19

late check out was only extended by 30 minutes and had to wake up by 7 to request and breakfast

was clean, there was coffee when i awoke i had a very convient room for parking and my dog very

breakfast was varied so you could have something different every day (unless you decided to eat

fresh eggs and meat for breakfast

location, excellent rooms, good amenities, good complimentary continental breakfast with some hot items

we liked everything- the room, the pool area, fitness area, free parking and

pool premises are a bit small and there is no shade

property was very well maintained, carpets and floors were clean, rooms were so nice, pool was beautiful

pool water very cold and also not happy they charge for parking there.

pool is yet to be commissioned

geat staff. very friendly and kind. breakfast was really good. room was very nice.

everything is new and clean, breakfast was good. also close to some good little restaurants.

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in, and our request was granted

signage for the pool

breakfast, gym, pool, jacuzzi

breakfast, gym, pool, jacuzzi

$98 bar charged was incorrectly charged to my room

no pool or hot tub working :/

slamming doors, kids running up and down hallways at midnight

the property itself is small, no pool just a hot tub but it was fine because it was hot

no pool available, no breakfast

it's in a nice area it's by everything it's a lot of eating places around you can also get room service i'm at any time and it's very clean everything that we needed and and the food was

the laundry guy come to my room with 2 hand towels and 2

laundry room had only two machines that worked

location, spacious room, rate reasonable, laundry area

the pool

the pool needs to be cleaned!

the staff and facilities were both outstanding. the breakfast and breakfast staff were great.

breakfast was excellent. staff was excellent. we felt welcome.

breakfast had so many options!

that the pool was closed due to construction, but we understand that's sorrry term and necessary

the staff was very nice and the breakfast was fantastic

the bed is a little bit hard pool seems to be old gym room are short of amenties

pool area

the breakfast could use some help.

i also like how the casino was as well

view of the pool, no trouble parking, the staff and the morning breakfast was awesome

we appreciated the laundry machines and hot tub

the breakfast was lacking. there was not as many options as most best westerns.

the breakfast was awesome

nice room, comfy, fridge, microwave, breakfast.

good breakfast