no elevators, no complimentary breakfast, kitchen suite outdated, restaurant not open everyday

the fully stocked kitchenette was a nice surprise-though not mentioned on the website

sliding door not working. kitchen light switch not visible.8

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

the kitchen wasn’t open yet. the location was great close to the marina and all amenities.

garden & pool area was great for the kids

spa outside in the garden

the room impeccably clean and well thought out and the amenities of a gym, pool, sauna and free breakfast

pool, hot tub and gym were all excellent as well as the staff friendliness

v nice to have a pool and gym on-site

clean and spacious, also had breakfast coupon

kitchenette could have had better supplies

courteous staff, super clean, free tim horton breakfast coupons for each guest, great value for the

go out to eat breakfast

suggestion to provide dishclothes and towels in the kitchen. no complaints at all!

the full kitchen was a bonus

the management was super accommodating with an early check in and offered a late check out if needed

comfortable bed, nice towels and all that was needed in the kitchenette to make breakfast and snacks

clean room, kitchen area was good

dinner is only available at weekends and the bar too

breakfast but plenty of options close to property

some reason, our car wouldn t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local canadian tire to buy

no booklet in rooms for room service, amenities etc

very poorly appointed in the room. no room service on a sunday.

fabulous views of the lake, quiet with a kitchenette

the continental breakfast that featured freshly baked goods by an employee was excellent

on how you book you may get a $20 suprise pet fee as well as $9 parking fee

we didn’t have exact coins for laundry. hot tub didn’t work.

easy guest laundry $3 each washing machine & dryer

specially the ladies who were managing the breakfast room on sunday and monday did an amazing job

but excellent breakfast, good internet, nice room and good parking

size of room and waffle maker for breakfast

there wasn't pool and the eggs tasted like plastic

were awesome the patio is a major plus and laundry machines were great the staff was amazing and very social, the young maid was very fast and

close to ferry. also close to casino. very accommodating.

delicious breakfast included

very accommodating to early check in and late check out.

the complimentary breakfast was basic: store bought muffins, oatmeal, bananas, apples, yogurt, hard boiled eggs,

breakfast area was very small

thin walls for noise, room very small, connected to wifi, but did not work well.

comfortable room, and i really enjoyed the bar area after a long day

wanted them to have a gym,sauna room,hottub&pool

vending machine that sells laundry detergent is too far from the laundry

very helpful staff. great location. guest laundry machines.

the steak and honey mustard chicken were perfect and the nanaimo bar cheesecake was amazing

waiting in my room was a chocolate bar and a bottle water

spa tub in the room with a view of the harbor was spectacular

early check in

no pool or spa or steam room

the harbour front and the main town centre room was lovely and modern excellent swimming pool and gym on ground floor parking over the road for 9 can dollars, so very

nice gym

the hotel lobby bar has really good drinks and the food is great

loved the pool, hot tub, bistro

great pool and gym room

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility or something because our room shook constantly

had a kitchen so it made it easy to bring food and heat up

staff were friendly and accomodating. room was clean. provided laundry service

while the kitchenette in the room was nice to have they did not offer dish towels to wash the dishes and

the kitchen incl

loved the space in the unit, living room, kitchen and separate bedrooms.

great storage in my room and appreciated the shared kitchen, laundry, and common room

using laundry machines cost only 2$.

close to highway. friendly staff. laundry facilities.

common kitchen and

staff was super awesome, kids loved the pool!

i also loved the pool and hot tub

staff was super friendly my kids loved the pool

i mentioned to room service how we may need maintenance because everytime i pulled a grape out with tweezers,

pool. rooms where clean and comfortable beds. great hotel for kids.