location in downtown - easy walk to the harbourfront and various restaurants, free parking and wifi

no room service offered at all

parking it s not enough

a standout perk was the free 24/7 self-service laundry on the third floor, which was incredibly convenient

nice bed, really comfy, great gym, location; near of everything.

comfortable, central, view of harbour. decent gym.

the gym has plenty of equipment for a good workout too

great bright and sunny gym

gym and spa were closed due to ongoing renovations

gym and spa were closed due to ongoing renovations

the harbour front and the main town centre room was lovely and modern excellent swimming pool and gym on ground floor parking over the road for 9 can dollars, so very

the hotel lobby bar has really good drinks and the food is great

loved the pool, hot tub, bistro

room was perfect, bed was huge, swimming pool was a welcome addition

nice gym

staff were friendly and accomodating. room was clean. provided laundry service

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility or something because our room shook constantly

the kitchen incl

had a kitchen so it made it easy to bring food and heat up

while the kitchenette in the room was nice to have they did not offer dish towels to wash the dishes and

very accommodating to early check in and late check out.

nice friendly hotel, close to town town and casino

laundry timing should be open more hours

the complimentary breakfast was basic: store bought muffins, oatmeal, bananas, apples, yogurt, hard boiled eggs,

the laundry

there wasn't pool and the eggs tasted like plastic

no pool. breakfast staff were really rude to the guests.

as the items offered are simple to clean up possibly offer until 10:30am for late risers no pool or hot

they don’t have pool in the hotel.

no pool or hot tub.

went out for a few hours in the evening so no light, tv or wifi

we also enjoyed the gym, pool, hot tub and liked having laundry

wifi didn't work

my kids favorite was the indoor pool and hot tub, which was a very short walk from our room

wifi was great

using laundry machines cost only 2$.

clean kitchen even though it is shared.

i loved having the use of a nice big kitchen and having the laundry facility right there

good value for the dollar. great location for nanaimo area. useful tv ,kitchen lounge

there are 24hrs laundry facility

big rooms, breakfast was great for adults and kids

a beautiful view of the lake, balcony overlooked the lake. kids loved the location.

staff, barbecue area rooms over looking the lake flexibility- early check in was accepted

the only negative was that when i booked i thought there was a pool - and so that was a disappointment

to accommodate early check in request which meant waiting in parking lot for hours after travelling for 24 hours

great view from the hotel parking for capturing nature

would be nice if there was a breakfast

location , underground safe parking elevator access didn t have to walk by the lobby every single time i came and went

the he restaurant has an excellent breakfast st s reasonable price

some reason, our car wouldn t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local canadian tire to buy

excellent pool excellent fitness centre very comfortable beds and rooms excellent breakfasts would definitely

9am but when we arrived at 10 after 9, the staff member at the kitchen ensured we had access to everything that was put away and we ate at the tables

i like to use the hot tub and gym

rooms smaller no divid between bed and kitchen wall

comfortable room, nice gym and pool area.

location, nice rooms, golf course across the street and the staff.

enjoyed the comfortable, spacious rooms, the hot tub and pool and the (on site) breakfast

our room was clean and comfortable, breakfast was great and staff are great the hot tub and pool are clean and

told there was a kitchen in our suite

excellent breakfast great value. great spa and pool. very cmfortable quiet room