our room came with breakfast and the breakfast was really good

the place is pretty, breakfast delicious. the view to the volcano spectacular.

hotel s decor is amazing, and the breakfast was delicious

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

breakfast was fantastic and the chef amazing

easy parking

wifi worked in our room and was not an extra charge

great breakfast

location and view and restaurant staff and small pool. night lights. room service.

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

there is parking inside for guests and a beautiful

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

the staff was super friendly and breakfast was delicious

staff was lovely, breakfast was tasty

literally 2 blocks away from the arch and the main church/food market breakfast included was

very good location , very good breakfast , great service from the team .

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

paid for breakfast included but the breakfast included was not the buffet but a plate with a few typical

breakfast was awesome, and the staff was super nice and helpful and the bed and sheets were super

breakfast was entirely adequate. building was very attractive and there was ample free parking.

beautiful garden, roof terrace. good breakfast.

i arrived 30 mins before the 3pm check in and was told i would need to pay 15 for an early check in if i wanted to access my room - this would be understandable for hours earlier, but

no wifi between 12-7am

no wifi or phone reception in the room

wifi and cold water!

- service was very good, the girl at the front desk was super friendly and helpful - free parking on the premises - although it was not clear from the website where it was exactly

didn't use the pool but would loved to

the location was fine and the laundry service offered was good.

we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried black beans, bread, fried plantains, and coffee

kitchen equipment is mostly broken

great location. lovely staff. laundry was done very well.

there is a communal kitchen, living room and patio area along with a rooftop deck

staff friendly and helpfull kitchen free of use terrace with amazing view on volcano

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

horrible wifi

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

the bar is very noisy from 8 to 9pm

nice staff, great wifi signal great location

beautiful grounds, great pool and very helpful staff.

is a resort hotel featuring a large courtyard and pool area

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground, and more

some people brought in kids to play and that was annoying that the staff did not ask them to monitor and leave the gym for

the thai spa was very good.

also they charge 40q a lb for laundry which was literally outrageous

wifi in my room

poor wifi

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

all three rooms had weak or almost zero wifi coverage

wifi worked quite well :)

the beds, showers, ambiance, wifi and daily filtered water were great

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

n who did not care carefully about our needs and questions, women being far better) wifi difficult to catch sometimes and

centrally located had parking

because of the easter week processions, their off-street parking became a real plus

the hotel’s restaurant is fantastic, as is the spa that operates out of the same building

have stayed at many fine hotels, but this raises the bar far beyond any expectations

the staff was outstanding and the breakfast was delicious

the rooms are very basic and the spa was closed

defintely get a massage at the spa after you hike acatenango

wifi worked well in our room next the the kitchen

it had wonderful kitchen and laundry facilities

speedy laundry service

caused some issues with hot water, no wifi and most of the last day in the dark

the laundry service is high recommendable

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated for cooking

laundry service is fast and a great price

room given to us was next to the maids room and next to the laundry room so you could here the staff chatting all the time and the laundry machines working all

there is a shared kitchen you can make some oatmeal or instant coffee

laundry available per bag, small or big so not per piece

staff and rooms are great, but the jacuzzi should be hotter, gym very poor/old and sauna takes about 30 mins to start to heat

nice rooms, extremely comfortable beds, secure and spacious indoor parking at the property.

beautiful place, large and safe parking lot

wifi terrible

nice warm pool and well equipped gym which they are even going to upgrade

the tipico breakfast was 10/10

however, we had 2 kids, 1 fully grown and one teenager to be

laundry service just around the corner as well

cable tv and good wifi in the rooms

the breakfast is amazing and you are greeted every morning with a smile from the very friendly

very good breakfast

is served till 9am and there is no room service

fantastic breakfast and best fresh fruits i had on trip

so i found it hard to understand why they put people with a very young and loud (we understand kids don’t like their hair washed, we’ve been there) next to our room when there was so much

breakfast

options for breakfast - very good

the wifi, u have to fix it & to make it better, some time not work

the staff, the breakfast the great customer service

wifi didn t work in our room but we had mobile internet so for us it was not a problem

the breakfast included was more than ample and delicious

very good breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

good breakfast included with a great view of the volcano

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

clothes came back from laundry looking worse than before

bit noisy, thin walls to be expected, but kids screaming at the pool and bar noise

staff were helpful with all our questions, organising tours, laundry etc

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and have our

love the location, the pool and the pet friendliness...

large, clean room, good wifi. good breakfast.

no mini bar tacky soap/skin products

the restaurant and room service staff went out if their way to be helpful

get told much information by the staff on arrival, for example the wifi passcode or where the pool was

they also have a private parking lot

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

central location, kind staff, quick laundry service. had a great stay.

awesome customer service. requested early check in and within minutes received an answer.

friendly lady, peace and quiet. i also advice the maple bar on the corner.

i work on line and found the wifi and work space was top notch - even for bandwidth rich zoom calls - great views of the valley

nice location, cheap laundry service, balcony off lobby

cheap laundry prices

wifi was not working in the room, it worked fine in the lobby area but it wasnt connected well in

wifi was free of

the wifi worked really well

the place where we have breakfast

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

nice pool

the waiters and bar staff were efficient and the gardeners did a great job too

well rated for kids

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

breakfast was really good, fresh and very tasty

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

breakfast is dismal

the breakfast was a total lie: you actually need to get to the downtown antigua for it

for instance, the breakfast options were limited and not all what was listed on the menu, which was a bit