our only complaint this visit was the pool was very cold normally it is reasonably warm

they have parking

the parking is for free

location, lush garden, wonderful pool

the new pool was warmer then the original one

the place is clean and comfortable. the location and the parking space.

good location. great to have parking

the pool water wasn't climatized

loved the pool

loved the parking situation

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

great hotel building. nice local furnishing style and beautiful pool area. good breakfast.

pool and the view from the roof

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

from the bathrooms, to the pool area, to the tv

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

only ten rooms with peacocks in the garden a small but nice and clean pool

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

safe parking

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

the spa was warm and the shared grass/courtyard area was beautifully kept and even decorated for the

didn't have screen on the windows, the pool is small

the pool was rather cold to use

pool design, spa

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

we asked for pool towels

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

clean rooms, nice service, comfortable bed, good breakfast.

breakfast can imporove

i like the breakfast a-lot

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast

large spacious rooms, high ceilings, parking available

big room, easy fairly secure parking

having safe parking was a plus

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

swimming pool so cold. this will make no to go back

if you have kids, the pool is great and has warm water

the pool was not clean.

the balcony and the pool

relaxing pool area and friendly reception staff

the room was very clean, and pool area was nice. it could use a hot tub

breakfast was excellent, also the pool was very nice, and all the staff friendly and

i requested to change rooms and i got a nice view to the pool and partial golf court

there s no shadow in the pool

valet parking, my daughter left a necklace on the bathroom sink and went out

the breakfast could improve is a three stars breakfast not a four star

good location and breakfast included

room service and food was good

room service was excellent. the layout of the room was amazing.

they picked up our laundry at the laundry center down the street for us because they were going to close before we

swimming pool next to the room. too noisy

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

i like the pool

the pool is too small, probably just for decoration

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

breakfast was ok

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

we really enjoyed the simple, but delicious breakfast set for us each morning

very nice historic building, early check in possible, spacious room

breakfast ok. location was excellent

outside of breakfast, food at the restaurant is so

great location, great breakfast and friendly service.

the pool needs a lot of maintenance, specially after kids

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

the rooftop pool is not really for swimming.

rooftop pool nice as well

we didn t check out the pool, but the breakfast was delicious

the pool area has great views of the pyramid and you can see the volcano

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

very close to the center

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

calo). it has an own big parking.

the location is very convenient, including free parking for hotel guests

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

room service is nice and tasty

the food room service was delicious and prompt

room service was amazing and exceptional customer service from check in to check out.

clean room and very comfy bed. room service is quick and restruant was amazing

the front desk is quite helpful and so is the room service

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

free and secure parking available

there is ample parking onsite

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

the pool has a great view as the terrace bar

location, price, very warm pool with small pool for children

-accommodated me on my early check in

location, cleanliness, free private parking and room's size.

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

very nice indoor pool and jacuzzi

they have a small but very complete fitness room

breakfast was included and the buffet had a variety of items

breakfast room was freezing cold.

nice room. breakfast was fine. amazing view from the room!

pool, gym, parking lot

the location was convenient and the breakfast options were good too.

having a pool makes a big difference

room very comfortable, parking lot very accesible and secure, the views are awesome.

it was clean ,the pool was great ,nice and warm,

car parking is not available with lights.

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

rooftop bar with a nice

the breakfast was too expensive, so i opted out.

breakfast buffet is really good with a lots of choices

gym wasn t available during my stay. rooms on the top level are pretty noisy.

expensive

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

breakfast and cofee and parking

the breakfast is functional and a plus

breakfast could be better

breakfast buffet style was great. always warm

the breakfast food was not so good

breakfast

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

staff is amazing. rooms are well kept and clean. breakfast is good. good location

very good continental breakfast, within close walking distance of several restaurants and a grocery store

view of the volcanoes. great bed. interesting commercial area. good underground parking.

the food was not that great, just a regular breakfast

great hotel - nice room / good breakfast / secure underground parking.

dishes in the breakfast were lacking flavour, like just a liiiittle salt could have done wonders, but around 75%

the breakfast was good, hot and varied (not included)

the hotel's pool was unusable as the water was notieable green and dirty

the smell of the elevator. the room was very hot and the pool didn't look well.

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

location ans the pool

i called a few days before my arrival and i was told that the pool was open and when i got to the property, it was not true