construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

very complete breakfast, fruits, american or costarican breakfast.

the amazing view, good service, the room was good. the breakfast very good. i loved it

very few amenities pool not working hot tub. etc

the large grassy areas are nicely maintained, and the pool is refreshingly cool

the view and the pool.

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

amazing views, very safe & great to have a pool!

breakfast was nice

location just out of the city and with lovely views from the pool it was perfect for our last day and night before a flight

the breakfast was the same

the pool overlooking the san jose vally was spectacular

the pool had lots of seating

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

gorgeous pool which the kids loved

real cooked, costa

wifi can be better, i think because it's without use of a password, the entire neighbourhood is on

the pool overlooking the city, the cats, the beautiful common rooms, and the breaky

the breakfast was adequate

gym equipment was a bit dated

the location is central in escazu, breakfast is great (either gallo pinto or continental), internet works great, and the staff was

laundry onsite

laundry service is available

swimming pool

the pool area makes you feel like you re on a true vacation it s the perfect escape

style, comfort, views, staff, location, pool!

spacious modern rooms, very comfortable beds, nice swimming pool and a good restaurant

big, clean room with a balcony overlooking pool. great staff and beautiful property.

great breakfast, lovely shower with hot water, great lication

so many beautiful birds, and breakfast in the morning is great

it was nice to have breakfast on the property so that we ddin't have to travel for food

excellent staff, very friendly. deliciuos breakfast.

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

the gym. no so much of one.

the hotel seemed nice, we enjoyed all the wall decor although our kids found some nude portraits quite funny

the rooftop pool is a favorite, and though i rarely make it to the gym, it’s a great amenity

i didn't get a chance to use the restaurant, bar or pool, but i enjoyed walking the floors and spending countless minutes admiring the amazing

love the atmosphere of this hotel, the breakfast is very good

1 bar of soap to share between shower and sink

check out the pool

and gym were excellent

nice hotel, great breakfast, nice pool area

staff friendly. pool amazing.

free laundry

lack of parking, had to park car in another garage a few blocks from hotel

breakfast is homemade & wonderful

of parking and bell service was lacking as well

no hustle parking

there isn t anyone to help you with the luggage, unless you park the car at parking, take the elevator and ask for help

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

the property offered easy and free parking which was helpful and well located near the highway.

also terrace bar was full with people who weren't guests

the gym. could be better

my kids and i waited and returned at the suggested time, only to be told it was still being cleaned

wifi was not that great

24hr room service and very courteous staff.

parking is included as well

the available garage parking underground was another nice perk of the hotel

pool had no lights at night

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

fact that we were late for breakfast starts at 6:00 am and ends at 10:00 , we arrived 15 minutes late

the pool is very small

place was quiet, clean, modern but attractive and the gardens though tiny were lovely

clean & fresh towels daily, fantastic friendly staff, great outdoor jacuzzi/gym, small pool, sauna to use

nice pool.

a pool and gym was great

nice pool, suana and gym

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

nice location, excellent staff. alex at the bar is fantastic and very personable.

great wifi and liked the chromecast option with the tv

nice bar and the staff at the reception is very attentive and ready to

parking: something that i realized until check out is that you had to mention at reception that

new, modem, gym, staff, breakfast

breakfast

good breakfast and wifi

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

location, security, breakfast.

room was quite tidy and clean, the bed was very comfortable, there was always hot water, the free wifi was amazing

rooms are along a patio and there is a heated swimming pool next to the restaurant, which our kids loved :) good breakfast and attentive staff

cluded) was fantastic, shower was fabulous.

bottle of water in the room is not good - especially as you can get a great cappucino in the bar for less

comfortable bed cute swimming pool nice breakfast included friendly staff reasonable price we would definitely stay here

pool

staff extremely friendly. free breakfast was outstanding!

the pool area is beautiful, there is a gigantic, welcoming lobbying area where you can sit and relax

the back garden and pool view over the valley was stunning, very peaceful and private

i loved relaxing on the veranda and by the pool

a beautifully decorated, very well kept property, wonderful staff, wonderful breakfast prepared fresh with many choices

breakfast was not included

great breakfast , good location well appointed rooms

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

breakfast was good, but i must say, not according to europe standards

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

very poor breakfast. good service for only club members.

not a single bottle of water neither of courtesy or to buy, the mini bar was empty andthe telephone did not work , so i had to get dressed just to go downstairs to the

room service

guest was very rude at the pool and took my sun lounger

one with different temperature - the staff in the restaurants, pool service, cleaning staff and bar are just amazing - the food at restaurants was excellent

breakfast, fantastic pool & hot tub 24 hour

hotel and room, with friendly staff, a great restaurant, and a gym with a view

pretty safe walking to them ud83dudc4dud83cudffdud83dudc4dud83cudffd lastly, they have a small gym and the best part about it is the view from the gym's balcony

the room was very elegant and clean, the wifi signal was great, and the breakfast was delicious

a couple of times the wifi stopped working for a few minutes

were spacious and clean, nice to have access to a gym and breakfast was also great

rooms are modern and comfortable and the room service food was top notch

the staff. the club lounge. the pool.

on 4th floor wi fi was very bad.aircon in the gym was not working. swimming pool is not good

the power was out in the pool area so the kids couldn't swim.

the breakfast was delicious and the staff who work the excursions were by far very helpful with

gym and pool were also nice

overcharged me at the end and then ask if i wanted to take it from the mini bar which i did not and they refused to give me the cash

also, the gym was well appointed and the bar small but well stocked

super comfy beds, great pool, there is a gym, nice breakfast and friendly personnel

gym with steam sauna open 24/7

pool area is nice and also recommend to go and train in the gym

parking was convenient, and the location is excellent for our needs

clean, comfy, friendly, plenty parking bays

parking

i like the staff the facility the food the service especially the pool and exercise room

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

the views from bar were incredible!

the spa and pool area was freezing... we could not use it because it was too cold

nice room, comfortable beds, everything is new and clean. nice gym

no spa options and a variety of menu

the view from 12th floor room, amazing. very good breakfast, good location.

gym, restaurant, staff

nice gym and pool

the staff was pleasant and the breakfast was very good

clean, underground parking, excellent staff, good breakfast

good location, comfortable bed and big parking lot

room, friendly staff, quiet, the mountain view, the parking, the cow statue

spacious room well equipped with a mini kitchen, desk and sofa

breakfast was delicious and varied with something for everyone

away from the noise, great breakfast, beautiful clean rooms.

they had a small gym and terrace with jacuzzi and lounge chairs both included at no extra charge

gym could have been better equipped

limited facilities, only 2 ellipticals and a rower in the gym, no pool, but 2 jacuzzis

the bar and restaurant are gorgeous with a gatsby flair

mansion; excellent restaurant; rooftop gym and jacuzzi; decoration- garden, plants everywhere, paintings and colonial

we had some bruschettas for dinner at the hotel bar and they were delicious

included parking seems to be extremely limited

probably the location, but due to restrictions and it having a pool is a minor thing actually.

bar and restaurant are great

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

i did not use the pool

strange bar scene in the lobby with a lot of expats.

there are many lovely places to sit and relax and some areas had a complete kitchen if you wanted to do your own cooking

great staff and facilities. secure parking. best breakfast.

the breakfast was very good, kitchen peolple super nice. the coffe great

the breakfast tipico was excellent

good breakfast

the staff were very nice and the breakfast was fantastic!

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

breakfast is also a treat

breakfast was about the best we received during our stay in costa rica

gluten free breakfast options would have been nice..

the room was a bit dark however the wifi only worked closest to the door.

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is great - it was free too

great breakfast the casino nice staff gym welcome drink great wifi

great breakfast the casino nice staff gym welcome drink great wifi

like that the hotel had free parking and easy and clean check in

the gym was tiny

fitness center loved the location we needed the parking so this was the closest to the city good food nice

the wifi never worked

a big parking lost which was very usefull

wifi was very strong in my room so i was able to work

were very few chairs surrounding the pool

cute, clean rooms. nice pool. great value

from housekeeping to the front desk including most especially the restaurant / bar; servers and bar personnel both, were absolutely outstanding

gardens were very pretty and the swimming pool very nice

self service laundry is a bonus (you have to buy tokens)

pool area is quaint, comfortable and offers shaded seating

also there is no music playing when your outside by the pool

the staff are friendly and helpful, and the breakfast is excellent

the gym shared with the hotel next door was pretty basic

pool and hot tub were too cold, probably the season.

pool was closed 3/4 of my stay due to cleaning i politely asked for some money off for my

roof terrace, delicious breakfast, location, helpful staff.

fun but tricky pool and solar heated hot tub areas

was ok for whatsapp texting - if you needed phone or video, just had to go outside door or to the breakfast or lobby area

bar was closed around 9pm on a saturday, very strange

noise from the road can get annoying sometimes which is out the hotels control and music from a bar seems to start 7 pm to 8 pm that is annoying but it stops 11 pm to 12

retail store with loudspeakers playing music by day and bar night club by night

breakfast was fantastic

a bar across street was.very loud until midnight

made me feel welcome and the hot breakfast and fruit was delicious

gym poorly kept

i like everything about the property, great location, facilities, good staff, gym, breakfast…

nice pool

the pool area is nice and clean

was unable to reach room service or front desk

clean comfortable hotel. good wifi. nice swimming pool, and spa. great buffet breakfast.

gym was legit

the free shuttle service was great

great options for breakfast

beautiful space to read on the porch or swim in the beautiful pool

good breakfast each morning, always served with a smile

amazing breakfast and service.

the breakfast was excellent, local flavors prepared to perfection.

breakfast was always lovely

good breakfast but not much choice

almost everything, but the parking lot was full.

bonus points for the nice pool/hot tub and the bed was so comfortable

pool was not open until 8 a

free parking and breakfast was decent too

are big and comfortable, close to supermarket and local restaurants, pool its same of the holiday inn, and its close to the downtown, less than 10 minutes in car, good

the pool and the breakfast

the on-site breakfast was very good

and its close to the downtown, less than 10 minutes in car, good breakfast, and can use golds gym

came for oral surgery and was so grateful for early check in

breakfast s women are so amazing and have care of us and breakfast is very good

wifi didn't work properly in room

breakfast that was included was only toast and fruit

it has hot shower and good wifi

enjoy the breakfast and the coffee is strong and tasty

however lovely staff and a nice little bar and good cake and coffee was served

there is a good restaurant and a lovely courtyard with a small pool

i brought my tablet (rooms have wifi), so i was able to watch amazon and netflix (+)beds, friendly staff members, pool, nice restaurant with really good food, perfect working wifi, enough to see around, warm showers (-) wifi was excellent, staff, one of the better stays i have had and it is also a great value (+)good wifi, great beds. quiet but central location (-)wifi in the room was almost not working (-)wifi was only adequate and sometimes not working. (-)wifi didn't work in our room, but the staff set up a spot for me to do work in the lobby, so no big (+)great location close to everything. breakfast was delicious. staff were helpful. wifi was good. (+) wifi works fine in the room (-) the wifi was not the best, occasionally would lag but it was still working overall

of the courtyard and rooms restaurant and bar 24 hour reception breakfast provided for us at 4am good modern bathroom and

pool in the lobby was perfect

room service non one answered after 10 times it was a battle to order and then we it came, it was

which i understand there is no kitchen opened but a room service can be nice

however, the wifi at this hotel is abysmal

only but would be that the live music in the bar could be at times a bit high, and the open concept for the bathroom might lack some privacy

gym was rather hot.

in the center big rooms clean air conditioned you can ask for a late check out (7pm) for an additional charge of 30 usd per room

deluxe breakfast, nice rooms, friendly stuff, directly in the city center.

clean and spacious room, welcoming staff and good breakfast

breakfast was excellent

room (excellent to rest), incredible breakfast (worth the money), clean bed sheets, no noise from outside, ice machine and washer

large beds, and sofa bed, on a small apartment with 2 floors) - to allow 2 adults and 3 teen-age kids to be accommodated

great help with parking. thanks!

also, they have a room service on the phone, which became quite useful

foot , the suites was nice and bed was comfortable and i love they had a steam room and sauna and gym

there was a small casino attached to the hotel

i was grateful to have laundry service

good breakfast

restaurant or bar

the only missing thing was that they have only one breakfast

breakfast was good

breakfast was made fresh to order

breakfast was also good

the morning breakfast at the hotel was delightful

excellent choices for breakfast, and all were tasty and plentiful

included breakfast is very well prepared

i stayed on the family room, it was a great size for me and my kids

must send an email to families before the check in that their kids need to bring or carry their identification otherwise they don't accept you in their hotel

the kids loved the hotel, mainly the candy shop on sight

elevator access to restaurant, bar and garage

great breakfast and coffee bar

even though i specified his age during reservation, the clerk told me only kids 12 and under don't count

food around the location abit limited if you don t order room service .

laundry on second floor

not much. wifi can be faster.

staff speaks english, location, breakfast, restaurant, room service, all was good, 24 hours service desk

staff forgot to put tent for kids :(

bliss products in dispensers in the shower, along with a bliss body bar and lotion

nice clean and modern rooms, great wifi, decent gym, and their restaurant was great

like the location easy access get in and security parking also good customer care always restaurant staff very caring

parking has a 24 hour guard

the breakfast was good, the staff courteous and friendly

when i tried calling room service, there was no response at all

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

free private parking and the personal so nice

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for my work was very convenient

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

wifi signal strong throughout the property

room service took so long and wings are not so good....

very good room service, even late at night

the environment originated by the casino costumers in the evening.

gabriel from the bar team was really kind and professional! great guy!

many places to relax and read, an awesome bar and restaurant area and a very neat roof terrace

no free breakfast and no bar on site

not too much of a negative but the bar didn't sell alcohol.

and the staff is great they also have nice spa packages

breakfast in an open air patio surrounded by plants and birds was very pleasant

the breakfast time is from 7:00-8:00, which is a joke / scam

thought breakfast was included, and it was late starting

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

breakfast was great, location was convenient to walk to historical centre and train station

handy free parking, nice common areas and garden courtyard.

uncomfortable and not very secure parking

the private parking is very handy and the prices are fair

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very reasonably priced

parking, location, secure. good breakfast starting at 6:30.

kitchen closes too early. they should serve at least pizza until closing time.

excellent breakfast inc lauded in price of the room.

i now understand what 'adults only' means

room was nice and spacious, breakfast offered with a wide variety of food, staff were friendly and helpful

the kitchen staff prepared fish i caught at jaco