no free wifi. no airport shuttle

makes no sense not to have free wifi in all the bedrooms nowadays

the facilities are a little dated. wifi did not work very well.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

the half night listening of crying kids, could be better insulated

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

airport shuttle service

thought i had free wifi, but they said no and charged me 6 per day

ter registering the day before) to terminal 4

wifi charging easy to access

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

airport shuttle, pool, apartment with a lot of space.

shuttle was immediately available both ways

shuttle service is amazing

airport shuttle, pool, apartment with a lot of space.

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling from the beds, it was i thing like two single beds (90x130cm)

ambience, staffs, breakfast, rooms, wifi

room is good size for travelling with two kids

the room had a mini bar with choices you could purchase but also a few free items including water, which was

close to airport. great shuttle service. excellent breakfast in restaurant.

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time, good value parking price while we go away, rang taxi for the

is an excellent hotel and a perfect place to stay if traveling from madrid barajas airport

clean, staff good and a decent bar at good pricing.

affordable parking with an ev charger included, tasty breakfast, and a 24/7 available coffee corner — everything was

stacked mini bar and free pen or two would have been nice but could not fault the hotel

this hotel was very good: have restaurant, gym and nice service

express breakfast at 5am was not as the reception said

also, dinner was very good, but the poor staff was overwhelmed between the dinner orders and the bar orders the night we were there

near to the airport, nice bedroom and gym

clean hotel with great facilities (gym and swimming pool) the breakfast was simple but delicious, the pastries were amazing

it was reasonably cheap, clean, and big rooms.. wifi is good..

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

weak wifi

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

wifi is not bad

big rooms with good wifi

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

ttle pricey).

very nice and modern, comfortable beds, big room, super gym and heated pool

has a great pool which our daughter loved

we didn't have time for breakfast but the room service burger was delicious

breakfast was a-m-a-z-i-n-g

ich i needed for work purposes) and either reception or their it

free late check out

as a woman alone with 2 young kids, i felt nervous

is a gym but very small and some equipment is broken

great breakfast, great location

laundry price was too high :)

the location is in a logistics area and the gym class uld be better equiped

easy use of shuttle... and it was free! great staff and friendly rooms were modern

swimming pool a big plus to enjoy during summer days

shuttle was easy between the airport

hotel was a nice place to stay, with a beautiful room and good wifi

food was excellent and access to shuttle to and from the airport

coffee and tea provided but no milk and when asked staff for milk not available, no room service provided, asked for a cork screw

loved the hotel with the free airport shuttle

included 24 hrs shuttle and a great buffet

p) but speed is good

lots of space to relax in, lobby and on floors they have wifi zones.

food from room service was ok and a little bit expensive for the quality

location close to the airport was perfect and the shuttle operated just as expected

the option to accommodate my kids in the same room was fantastic

the breakfast is excellent, during weekdays until 10

it was the perfect place for my partner and i to rejuvenate between flights; order room service and enjoy the comfortable rooms and hotel

needs to be larger and more toppings if you pay 28 euros plus 6 euros tray fee for room service

i should have ordered coffee from room service the night before

the gym was awesome and breakfast very good

spacious bedroom, with comfortable bed and huge bathroom. wonderful rooftop pool.

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the pool

there was a lot of noise outside the room. kids running in the hall at late hours

i didn't get there early enough to use the pool. the outside of the hotel was plain.

and good breakfast buffet and shady place to on pool area to hang for a couple hours while flight was delayed

the hotel was very nice, including a great room, lobby and restaurant, and great pool and patio

restaurant was just ok. would have been nice if the pool was still open

shuttle bus to airport gym, pool, stores, salon, restaurants

have to overpay if traveling with three kids

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me) and none of the other two receptions had the

comfortable with its own restaurant and other options to eat inside, nice outdoor pool, and good size room

the building, location, balcony, pool, restaurant, the superior room is very beautiful

apart from having to pay for breakfast and fridge not working

would have been happy to have a cup of coffee without having to pay a full breakfast in the morning

tasty breakfast with a nice variety of options

i can also see why they only show one picture of the gym, it's very sad

is right next to the train station which makes traveling super easy this hotel has also a small gym that was perfect for my needs and ab excellent sauna

bathroom shower was too slippery and j was traveling with elders and kids

small gym and small pool with not enough sun beds

4 playgrounds for kids around the hotel

everything is very cramped with such a small room, loads of luggage and two kids

location close to airport. wifi. staff.

the location is close to the airport, and they offer a free shuttle

comfortable beds, overlooking the pool

(mini bar rates very steep for basic snacks - par for the course, at hotels?)

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

provided shuttle to airport which is an add value

my only comment was that i was charged room service for which i believe was when i called reception for 2 extra pillows

comfortable room and nice bathroom. good quality room service meal.

convenient to the airport, free shuttle, excellent breakfast

fitness room could be better equipped.

, and fitness room, open 24 hours, were much appreciated as we had to arrive late and leave early

location from airport after long flight to catch a good night rest, late check out was nice

mini bar and free airport shuttle

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

very clean and modern. great washroom. they allowed an early check in.

the laundry mat was near by

the poolside bar was great for drinks and food

they offer late check out till 20:00 for small extra price

a convenient 10 minute walk to barajas metro station

good wifi

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club, the greenery, the hotel layout that invites you for a walk after a meal or just to

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

rooms a bit tired. shame no bar / restaurant.

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

separate bedroom for kids was a plus

the meals served in the evening

accomodation was perfect, we had a room with 4 beds so perfect for the kids

it is really nice, comfortable, clean ,breakfast was very good.and the staff was very friendly.

there is no actual separation between parent bed and kids

no bar or restaurant but facilities nearby

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar or restaurant

no bar where you could relax with a drink, so had to go elsewhere

looks old fashioned - no bar - average breakfast and cleanness

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

also he helped make sure of the shuttle bus time

nice stuff nice garden good for kids nice pool

wifi was good, breakfast was good, airport shuttle was very good

big swimming pool. relaxing music. lifeguard. kids play area

adequate hotel with good wifi for airport overnight

good room service

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

the pet fee was reasonable

i would have like room service to be available at more extended hours

would have been nice if they kept their coffee bar fully staffed in the morning

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

free underground parking was a big plus, as well as the availability of a gym and a cinema room

communal area with laptops, gym and a rooftop terrace

and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

room,excellent location great, breakfast excellent. staff very helpfull

the reception staff bar staff and breakfast staff were all helpful cheerful and friendly

the bar was not very well stocked. there was only 1 glass of white wine available.

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending machine

change of dates, courtesy breakfast on my last day

excellent hotel for family, kids loved it, stayed for a long weekend from ireland

we were 2 adults and two kids and they treated us wonderfully

very convenient for a fitness competition nearby good breakfast and comfortable bed

i liked the renewed lobby it looks great and fresh. the gourmet bar was also great.

i was able to make late check out till 15.00.

great park behind the hotel if you would like to have a walk or have kids

having an airport shuttle was a big bonus

amount of money stolen from my backpack in the room when room service came in

we also got room service and were very pleased with our food

1am when the bar was closed we could not get ice or a soft drink

are spacious cooperative staffs they offered free breakfast on weekends

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

asked a member of staff if the bar was open at night and was told yes had to go and find a place for a drink as it is

breakfast on weekends is free

was basic, in the very noisy public bar next door

the beds kept separating from each other. towels are not provided at the gym.

about this hotel is top notch, great location by restaurants, bars, shops, metro station only 3 minutes walk away to take you to gran via etc

helped us out with an early check in & also with booking taxis etc

gym, internet, restaurant

the room was very clean and the bed very comfortable of the room and having the gym was excellent

the room had a bathtub and a shower also had a gym

nice breakfast!

lovely breakfast and friendly staff

room and beds were more than big enough to fit my 2 kids and 2 adults

variety of breakfast

wifi not easy to get onto !!!!

free wifi too

although we got the wifi code it didnt connect at all

clean, cheep, great food, free wifi & petrol station next door

wifi not working

the parking is free and the staff are very helpful and friendly

very weak wifi in the room. in common areas ok.

to find, good location, good secure gated parking, everything was as i hoped it would be great

restaurant, no bar open

ideal location just off m50 bar & restaurant staff really friendly.

food was great. close to airport. gym was 24/7

very clean hotel, with nice staff, they had free shuttle to the airport.

we also enjoyed the pool deck and had free coffee in the morning

the view from the terrace was of a large ditch & to order in room service one had to give credit card details on an insecure wifi network

great airport shuttle

i was also impressed by the laundry service via wewash app

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

the pool was also freezing cold, making it unbearable to swim

a shuttle n bus is also available between the airport and the hotel

airport shuttle bus seduces also provided making transport cheap and easier

the gym is small but the equipment is quite new

modern, clean, snacks, drinks, late check out and amazing staff.

free drink and snack at the bar was a lovely surprise

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

the gym is amazing with new equipment

i had a little accident at the bar and my mother tells me all the staff was super helpful

room service

very friendly staff, good breakfast :) room service works perfectly

qr code with room service menu does not work

that the bar was not open all the time

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

the only downside was the bar was being refurbished

no room service or breakfast service was available

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

clean and large room. small gym.

service at the bar was excellent and the bed was very comfortable.

gym appears to be closed all the time, so has jan ventilation

wifi in our room on the corner was not the best.

poor wifi

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection very close, only a few meters to the metro station

reason to choose that hotel

only negative aspect my son and i experienced is the wifi was in our room was poor

when you do the check out and still have to wait 2 hours in the lobby you don t have wifi

some more shade in the pool area would be good.

the pool wasn t in use and didn t have a sauna/spa!

family room on the 6th floor is uncomfortable for 4 (it is also a punishment for kids to sleep on the extra

small pool full of kids, bad communication/attention with room service

place to visit, good staff and plenty of options in buffet breakfast

the all day bar service and outdoor patio is

stay was perfect although paid breakfast was bit expensive considering the options

fruits are fresh and buffet is excellent and wifi connection is excellent

there is no room service

are closed, especially at breakfast),

most of all we liked anna from the bar that was so nice and took care about us until last detail

liked the swimming pool, the rooms, the team, all was clean, bads were very comfortable

the pool and bar area is really lush, and the breakfast service is amazing

comfortable room and fabulous breakfast

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

though room service available)

good to have a gym but it was very small and only fit 2 people in really

fortunately closed, when i was there, opened till mid of september)

ough they were still helpful via my dreadful spanish

the pool was closed

everything was perfect and the breakfast was amazing

the food was great and the bar staff generous

nice little gym on site

there is a decent size gym on the ground floor

lovely outside bar terrace

the breakfast was fantastic! overall great service! i will recommend it.

loved the breakfast

of the breakfast food items weren't good quality eg the sausages tasted like they came out from a tin, the

the bar service was

offered as to include breakfast at check in for €19 we declined but we ate dinner at night and it was wonderful