charges for the wifi in the room why mentioned on teh website that wifi is everywhere

easy of accessing shuttle bus, proximity to airport, cleanliness, price.

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

airport shuttle service

room service was quick, but the food

were a lot of kids staying there and it was very noisy

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

not to mention the dozens of school kids in there

the free shuttle service was also great as was the driver ( just lovely) and the reception staff were also

swimming pool is free you just need to buy swimming cap for 4 eur or take yours

had a delicious hamburger outside in the funny terrace bar right next to the motorway and under the flight path

to the airport with easy shuttle bus transfer, friendly staff, great room & delicious room service

ke away breakfast) as it had more than expected: orange juice, sweet snack, cookies, sandwich and fruit

were very pleasant but not everything went to plan

fi difficult to sign into and no wake up

clean, staff good and a decent bar at good pricing.

& coffee bar were nice with pastries

is an excellent hotel and a perfect place to stay if traveling from madrid barajas airport

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time, good value parking price while we go away, rang taxi for the

stacked mini bar and free pen or two would have been nice but could not fault the hotel

i wouldn't recommend this hotel to anyone especially anyone with kids/family

wifi is free only in common areas

noises; - very tidy and proper maintenance; - since i was on the first floor, i could use the wifi, which was great considering it is paid; - close to train station

family room was big , kids loved it.

no free wifi. no airport shuttle

this hotel was very good: have restaurant, gym and nice service

express breakfast at 5am was not as the reception said

also, dinner was very good, but the poor staff was overwhelmed between the dinner orders and the bar orders the night we were there

near to the airport, nice bedroom and gym

clean hotel with great facilities (gym and swimming pool) the breakfast was simple but delicious, the pastries were amazing

it was reasonably cheap, clean, and big rooms.. wifi is good..

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

weak wifi

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

wifi is not bad

big rooms with good wifi

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

ttle pricey).

very nice and modern, comfortable beds, big room, super gym and heated pool

has a great pool which our daughter loved

we didn't have time for breakfast but the room service burger was delicious

breakfast was a-m-a-z-i-n-g

ich i needed for work purposes) and either reception or their it

free late check out

the breakfast was great and the breakfast and bar staff were wonderful

unfortunately gym was closed due to the pandemic but that's not the hotels fault.

parking, wifi

gym too small

the gym was open

wifi did not work for us - i was informed that the wifi does not work well with iphones

was no room service available and you had to move to another hotel next to it for either breakfast or any

ol, gym, media, ict, bars)

pool was closed

tafit) right across the street from the hotel,

the gym and spa are available in the building

shuttle service. close to shopping mall

kids loved the pool

kids loved the pool

restaurant has fixed hours for the 3 meals, and the same a[applies for room service, which follows restaurant's opening hours

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

shuttle service from and to the airport, professional staff, modern room with all the comforts, bar and restaurant inside the hotel

late room service

the gym was awesome and breakfast very good

the saltwater pool and breakfast buffet were both absolutely amazing

needed laundry for my suit - got urgent help

the hotel provides you almost every facility from good rooms, gym, swimming pool, underground garage to excellent breakfast

laundry service seemed to be priced to discourage its use

great friendly staff and a good pool. the prosciutto pizza in the cafeteria was amazing

gym was small and cramped needs a total overhaul and some equipment needs replacing

there was a lot of noise outside the room. kids running in the hall at late hours

i didn't get there early enough to use the pool. the outside of the hotel was plain.

and good breakfast buffet and shady place to on pool area to hang for a couple hours while flight was delayed

the hotel was very nice, including a great room, lobby and restaurant, and great pool and patio

restaurant was just ok. would have been nice if the pool was still open

shuttle bus to airport gym, pool, stores, salon, restaurants

have to overpay if traveling with three kids

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me) and none of the other two receptions had the

comfortable with its own restaurant and other options to eat inside, nice outdoor pool, and good size room

the building, location, balcony, pool, restaurant, the superior room is very beautiful

bathroom shower was too slippery and j was traveling with elders and kids

the reception and restaurant bar staff were exceptional

4 playgrounds for kids around the hotel

the gym is very small.

wifi

the swimming pool maybe?

fine location, and shuttle service from airport, gym

swimming pool and gym good. good restaurant next door

free shuttle from and to the airport, located 200 meters the metro to the city center.

gym on site is a plus

bar and restaurant service for travellers awaiting flights

there is an in-house restaurant and room service, and it is quiet so you can get an early night

wasn't aware until i got there that there was a pool

very friendly staff, wifi was good, room was clean and nice.

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

laundry service provided and the breakfast options were not that great

very clean and modern. great washroom. they allowed an early check in.

no laundry facilities

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

location from airport after long flight to catch a good night rest, late check out was nice

all this and only short shuttle bus to airport

convenient shuttle bus times to and from madrid airport

we spent the afternoon in the pool

the room, the pool, breakfast, and restaurant!

was friendly and helpful; the food was fantastic and i loved the later room service options, as i had flown in and arrived at about 11:30

no restaurant or bar at the hotel but many bars, cafes etc

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

don’t get me wrong it’s very nice but it has the option to be better; for example the towel bar rack in the bathroom is cheap i took my towel off and it shook or how about how there are

gym very poor - most of the equipment defective

went to gym , the machines are not fuctioning well like the treadmill

receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn't

breakfast

separate bedroom for kids was a plus

the meals served in the evening

accomodation was perfect, we had a room with 4 beds so perfect for the kids

it is really nice, comfortable, clean ,breakfast was very good.and the staff was very friendly.

there is no actual separation between parent bed and kids

room service every day with

also he helped make sure of the shuttle bus time

air con room swimming pool

nice stuff nice garden good for kids nice pool

also the nice gardens areas and kids zone

the breakfast is good.the foods are good also!

no problem with wifi

wifi was poor

good room service

one at room service spoke english

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar or restaurant but facilities nearby

no bar where you could relax with a drink, so had to go elsewhere

no bar or restaurant

looks old fashioned - no bar - average breakfast and cleanness

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

close to airport excellent buffet breakfast

great place to stay if you need to be near the airport and if you're traveling with kids as well

comfortable room - sufficiently spacious for family of 4

the pool, bed, and bar.

i will definitely return in the future, maybe in the summer it's even better because the public pool looked so nice, but it was too cold during my stay

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

well located with airport

lobby bar staff is super friendly also jose juan helped me really good with my

complimentary storage for luggage ahead of my stay free airport shuttle friendly reception next to park and unique facility/restaurant for hospitality trainees

generally good facilities including spa available for hotel guests

manuel from the bar restaurant, thank you for your kindness and professionalism

best hotel where i have been in madrid. everything is nice, staff, bar and restaurant, room ecc

no shower gel or shampoo supplied, just one small bar of

old pool does not exist anymore, the gym was better before, and after covid they removed the shuttle

not a real downside but gym could use a bit more space

gym, location, room cleanliness, modern decor and tv and good tasty breakfast value for money.

nice location , clean and good cheap and breakfast,

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

it was a bonus to get free breakfast, we did not expect it, choice could have been better

are spacious cooperative staffs they offered free breakfast on weekends

free breakfast every morning helped us get off to a great start everyday

the hotel had a gym which was perfect :) and a lot of common areas to work at

communal area with laptops, gym and a rooftop terrace

free underground parking was a big plus, as well as the availability of a gym and a cinema room

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

hard pillows. . bar food menu. .

comfortable rooms, large comfortable beds, very helpful staff, great downstair bar

i loved the free shuttle service! i also liked that the bar services were available later!

breakfast

40m2) - yummy varieties breakfast - kindness of the employees - unfortunately i didn't take pictures but the photographer

shuttle bus worked very well too, it's only 10min drive and for free

great room and facilities. great gym set up and a pool.

we had no access to the pool.

food was great. close to airport. gym was 24/7

included a shuttle to the airport which is perfect for short stays

very clean property. breakfast was good too.

the breakfast, included in the price, was plentiful and varied

the reception staff bar staff and breakfast staff were all helpful cheerful and friendly

i had no mini bar with water and had to buy a bottle at reception.

breakfast was included and was a good choice of food

a shuttle n bus is also available between the airport and the hotel

i was also impressed by the laundry service via wewash app

most things were good. location. staff. airport shuttle service, room.

the pool was also freezing cold, making it unbearable to swim

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

staff so friendly and genuine, free 24 hour drinks station and snack bar, very clean and nice gym and places to work and drink and eat, rooms big and spacious

modern, clean, snacks, drinks, late check out and amazing staff.

clean, great breakfast, snacks and refreshment drinks available all day long, nice

we arrived at 10 am and they had no problem offering us an early check in (we did email them about arriving early though)

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

the bar area has ~4 areas off it for relaxing with friends or having a drink

that the bar was not open all the time

overpriced weirdly not good. small rooms. terrible location. tiny gym.

it doesn't really have anything close by so i ordered room service - which wasn't great either

i liked the coffee bar and restaurant

the bar being refurbished

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

no tea/coffee available in room, & a fridge

no room service or breakfast service was available

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

service at the bar was excellent and the bed was very comfortable.

room service or restaurant in the evening

only negative aspect my son and i experienced is the wifi was in our room was poor

facilities such as bar and restaurant, friendliness/helpfulness of staff, and a great range and quality of breakfasts

a weak wifi but that's it

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection very close, only a few meters to the metro station

tv won t connect with my ipad to watch netflix even after connecting to the wifi

room service was great, staff very friendly, design was ok. close to the airport.

nor quibble)

the swimming pool was a wonderful space for families very family friendly

we got a huge room which was great since we were there with the kids the girl at the pool was

excellent breakfast - great choice and variety

the kids will certainly thank you for the use of the fabulous pool and slushies that the hotel provides

breakfast was

very clean and comfortable , all the facilities included

lovely breakfast

the rooms were lovely, staff super helpful and breakfast very tasty. very well run hotel.

the breakfast is very good with a lot of variety

all was very clean and breakfast was superb, great selection

the beds are comfy and the breakfast was good

we didn't try the pool but it seemed very nice and the small gym is just perfect for a short training during your

clean, cheep, great food, free wifi & petrol station next door

wifi not working

although we got the wifi code it didnt connect at all

wifi not easy to get onto !!!!

free wifi too

easy free private parking

lots of free parking

parking is free and super easy

easy to find, plentiful free parking and ideal for a stopover to or from the airport, rivas being close to the m50

having additionally payed mini bar doesn't count

though room service available)

good to have a gym but it was very small and only fit 2 people in really

fortunately closed, when i was there, opened till mid of september)

ough they were still helpful via my dreadful spanish

the pool was closed

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

wifi not working 4 days ...

gym is more like a fitness room

the buffet breakfast is what you need

breakfast very good; excelent coffe; design of the room; entertainment on the last floor; personal

one gripe was that the gym was a little basic for such a great hotel- the fitness room was big enough to hold more strength and conditioning equipment - it would benefit

it was indicated that the frigo bar was for free until the check out

she was helpful and very good with kids

english barrier was really poor between phoning for room service to ording a drink at the bar

during the night that i heard kids upstream.

the location is good close to the metro station wifi is fast and stable