nice and quiet location. great facilities! i i loved the pool at night, recommended !!

the hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday

excellent view of the lagoon and in walking distance from the isla . safe parking

the view and the breakfast

veral options to choose from)

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

hotel with a very nice pool

hotel had the restaurant and bar right outside the rooms and could hear people talking a tv while trying to sleep

hotel and rooms were exceptionally clean and room service is very prompt

terrible wifi

the wifi was really bad and we could barely load anythihng

the pool was great. location was good. the room was pretty tight but comfortable beds

with view on the pool, very clean and good furniture, - including a fridge in the room

swimming pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

pool

there was an odour of sewer in the pool area.

breakfast is poor and no choice given, you have to order adicional breakfast to get satisfied

pool stagnant and the internet was slow.

did not stay for breakfast

pricey for guatemala and the breakfast was not very appetizing

location, clean, friendly staff, view from bar and lounge is awesome

breakfast - expensive shuttle service (the shuttle is needed but too expensive for the distance in question, especially

we had breakfast vouchers and could not use them as we were doing early morning tours so they packed us a

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn’t even be by the pool at one

the reception was amazing and super helpful, we could not be there for breakfast so they offered us packed lunch instead

it has a little swimming pool to refresh with a bar where they make great pina coladas, from where you can enjoy sunset; the personnel is nice and

breakfast was ok but not very big

allowed an early check in

cluded) with many options, friendly staff, nice pool, good cocktails, many options to

hotel with pool for family with small kids

the staff are friendly and helpful. the pool and garden area are well maintained.1

the swimming pool and surrounding area is immaculate

room was great, pool was great , staff very friendly and super helpful

we loved the pool, it was clean and a very comfortable temperature

rooftop pool with great views

clean and comfortable - pool was a plus

although the pool was small, our kids enjoyed it

last but not least we missed an internal laundry service

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

they do have a small gym which isn t by the restaurant but by the rooms

i like the facilities, they were awesome, the pool and the amenities are nice.

the pool is too small

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

lots of space to hang around with chairs, hammocks and a pool

poor wifi in bedroom

was amazing definitely coming back kids safe but you have to keep eye on the is the jungle

when i was there during the week a lot of sound from a bar and barking dogs in the night

wifi is pretty good, there's hot water and the ac and fans etc all seem new and well maintained

wifi a bit slow

no wifi.

unfortunately the staff lost a bag handed over with the laundry

wifi was not working a lot

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

ers

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores available via

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

late check out, clean rooms

quality room very clean accessories air conditionning garden and pool area restaurant nice team

with swimming pool and restaurant good location and also clean.

the staff was friendly and the pool area is quite spacious and family friendly

the water in the swimming pool was dirty, so we could not swim

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

pool was large and fun for the kids, especially with the overhead water feature

swimming pool room very clean great food

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and communicate with the hotel about your arrival

noise of kitchen fan heard at the pool. included breakfast should be richer

noise of kitchen fan heard at the pool. included breakfast should be richer

you can go see monkeys, swim on the pool, kayak, bike on the property

wide variety of delicious breakfast selections. coffee was exceptional!

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

breakfast not included and sadly, bad coffee

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

breakfast and dinner included in the room rate is such a good idea as even though they are some

small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

good food for breakfast

good food and breakfast

strong wifi

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

wifi didn t reach our room.

private parking was a bonus. staff were very helpful and efficient.

they also offer a laundry service