breakfast was lovely

easy to check in staff were fantastic friendly and welcoming loved the fact that they had a bar something i wasn’t expecting but a fantastic idea especially for those who are waiting to go

the bar , horrible warm drinks and very expensive

staff are great - very helpful and friendly. bar area and lounge comfortable and good meals

there is a bar there and they do serve food in the evening at very reasonable prices

location is beautiful and breakfast staff are very very good and breakfast delicious my kids enjoyed

the staff are amazing they went the extra mile for me and the kids

i believe there was room service but there was no information about in the room

all the way from essex and arrived earlier then expected, she went out of her way to arrange an early check in on both occasions

additional things ev charging stations available for slow charging

we ordered room service desserts as we were still hungry after our meals and hoped this would be better, but

of functions held there, peace and quiet can be disturbed by kids screaming and running around

maybe an additional hour for swimming for kids on week day mornings

stay with such great staff rooms are lovely everywhere was so clean pool and spa were pure

i love that there s onsite free parking and check in and out is simple

quiet area and good parking

very neat clean and tidy - good parking friendly staff. excellent breakfast.

there was also a wedding hosted on the site the previous day, and the guests' kids who were leaving early also made plenty of noise on their way past - although there's not much

excellent breakfast , quiet location and very scenic 10 mins from oldham all staff very friendly

kids are well catered for with games and the staff were great with ours

had a communication issue around swimtimes for the kids which meant they couldn't swim the first afternoon we were there

the club room that the reception staff upgraded us to was very spacious and immaculate with nice quirky furnishings

gym and pool fab, need to increase kids swimming sessions on weekdays

gym and spa great

price of the breakfast for kids

stronger wifi needed. bar was small and not particularly welcoming

the only thing for me was the gym, it was at a separate building from the

to find, plenty of parking

is no room service, which we would have definitely used

free car park, good wifi, friendly staff, great restaurant and quality breakfast

lovely comfortable bar and great food ,breakfast excellent very nice staff

regarding the largest collection of gins, wife was over the moon with the recommendations of the bar staff

very clean. friendly staff. great breakfast

a grand selection of drinks in the bar too

was very accommodating and facilitated an early check in so that we could change in time for a wedding, at a local venue

can t wait to visit when the spa opens next year

comfortable spacious room with tea/coffee and shortbread

pool

room service was expensive and not good

the meals

quality product and good staff, good bedroom and free on site parking and free use of stables leisure

great breakfast with plenty of choice

pretty well everything - facilities, breakfast, staff.

where friendly and food was great and i got to take my dog in to the bar area while i ate my dinner so i didn't have to worry

especially the night manager, who was understanding despite me being late and when in the bar later kindly donated towards my sponsored walk i was doing

beautiful location and gorgeous room which was very spacious. breakfast was lovely and fresh.

excellent location. helpful friendly staff. great pool. lovely breakfast.

the bed and spa area

pool and facilities

gym was so clean aswell

pool and spa were excellent

location, staff, free wifi the water feature is a nice touch

probably the largest holiday inn we've ever been too, and quite busy with parking nearly full

the breakfast lady was lovely and really made us feel welcome

clean hotel, breakfast was nice and good variety. beds comfortable and ac worked.

bed bugs in my kids room

en though this would be an illegal act) as the parking was for residents only

they were having wifi problems at the time of my stay

the residents have full use of the excellent restaurant and bar but only under the same rules

parking was right outside

accommodation threatening to clamp the vehicle

hotter breakfast.

convenient location and a great bar that we used in the afternoon and evening.

excellent bedroom and spa facility

location perfect, room and breakfast lovely

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

comfy cosy room good room service lovely friendly staff

there was no wifi connection.

pool was run by a private spa people had paid for a spa day and there was kids from the hotel

i went each day to the pool and the gym, which was a joy for me

pool and spa, excellent for a family break the kids loved it

friendly staff, great breakfast, well equipped gym and easy to use.

a busy little place, good atmos in the bar and plenty of people milling about for breakfast

when we arrived back after a gig, there was condiments, plates and cutlery in the lobby for a late night takeaway, which was a fab addition

late check out was a bliss

early check in

allowed me a very generous early check in and later check out which made every difference to me

the bar at reception was really good too

there’s also a bar for those who want to have it nice

it's was peaceful, we had early check in and the staff were helpful.

great service, the bar manager param was amazing

the gym was disappointing

and tidy had tea coffee and biscuits and crisps and welcome snacks added later and we got an early check in which was so helpful and the club lounge access was a great perk allowed us to chill

only downside is i asked for an early check in and had to wait 2

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

we were also able to get late check out which was great enabling us to relax and not be rushed

gin selection in the bar could have been more up market and a wider selection

breakfast, early check in, late checkout

really stupid, but the only thing which i found strange was the location of the butter at breakfast

they allowed us to do a early check in, and it was great.

bar open till 1am for a drink on return

the gym is very clean and 24hours

room service choices and time to pick up call to room service

superb facilities including a lounge zone, a cafe, a restaurant and a gym

gymn a bit disappointing. the shower gel was used before.

d hot)

spacious suite, good for a family with kids, friendly staff, best location

wifi is the most awful i've had to suffer through, it's definitely free in the sense that because kids pass through the doors a lot that us adults have to deal with enforced restrictions on what we

even accommodated us for an early check in

the property was wonderful, from the bar to the room’s, couldn’t find fault with any of it

stocked bar , good music and seemingly very popular with locals

gym isn’t very good

early check in. very helpful staff on reception and clean apartment.

breakfast was good too with a range of items hot, cold and healthy

the residence inn was a lovely place to stay, with good facilities like a gym, which we didn't get chance to use

kids were flying in and out getting more drinks or sweet goods and it was making it a stressful

very close to all the bars and restaurants, friendly welcoming for the bar team.

early check in approx 9am was very much appreciated

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

also my check out time was 11am and because my coach was later on & the room was not booked out

knew it was above a bar which actually suited us and was never an issue

wifi for rooms at the very top,its very weak

we had go all the way with kids and luggage on the 3rd floor no lift which was very inconvenient

wifi didn t work very well

getting a good deal on it then go for it because the location was an 11/10 but if you re with kids - then may be the room i stayed in was not the best one

didn't change all towels or the cups in the room during the daily room service

early and staff were great on reception, sorted an early check in with a walk in shower

staff were ok and parking was good and early check in.

sky sports tv in the bar area

bar snacks available, not a huge choice but adequate and again hot

there is a small bar in the breakfast room / restaurant with picnic tables out in the garden

in our room we were unable to connect to our phone internet neither the free open wifi

nothing i like all the things swimming pool gym all

booze and come back to if it was only £50 but if you are visiting for any other reason or have kids you ect stay

the spa and gym were in good order and provided much needed relaxation after walking round the city

the lower bar and restaurant not being open to guest or general public

great location staff are accommodating and lovely great breakfast

great hotel,friendly staff,great location and awesome breakfast.

receptionist and restaurant staff, room nice bathroom grout bit mouldy but clean enough breakfast lovely

had breakfast included in the price

should appreciate the unlimited breakfast buffet

decor is great, really nice hotel. gym is fantastic, rooms really spacious, lots of amenities.

loved the spaciousness of the rooms and the little added games for kids

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel was

filter water on tap on every floor was amazing, the gym was huge, all the staff were incredibly friendly and happy to help

hotel was great with kids, they were so happy there and the staff was amazing

was really cold as heating doesn t work and we also got woken up very early by room service

problem with door keys, weak wifi internet, no laundry service

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are dated but clean and location

location, room size, good bathroom, clean & comfortable beds. good wifi

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

great bar and lounge area

front seat available 24/7 and bar served delicious

smooth early check in - just wanted to drop off my bag but they offered me a room that was ready

had dinner with a friend and invited her back for a cocktail at the bar later that evening but there was no one serving - we gave up in the end and went around the

good location, sensible prices, early check in.

staff were very accomadating regarding my early check in

would have been nice to have room service as because it being christmas the brasserie was only us at breakfast

great staff and location early check in was available for free

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

common problem in even the best hotels) wifi is super

room service was fantastic

location tentative staff luxurious beds great wifi at no extra cost total blackout curtains for that extra

later availability for room service a midnight snack would have been wonderful !

location and early check in.

early check in 1:30pm room not ready that s ok

junior suite was spacious, clean and aesthetically pleasing

lovely , warm and the retreat spa massage was divine x

the cooked breakfast we had for room service was poor, which was disappointing given the cost

bar manager spoke to us each evening and enquired about our

room service options and the breakfast in the morning was delicious

i was disappointed with the wifi connection and struggled to work from my room.

staff were lovely and even honoured the late check out time which i requested which was brilliant

clean room lovely bar area to sit and chill out over looking

the bar area and view of the city a must see staff very friendly

received a nice welcome at reception on arrival. room comfortable, lovely breakfast.

both rooms we were in) none of

decor is funky and the view from the bar is fab

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every detail was handled with care, creativity, and genuine enthusiasm

great staff great cocktail bar and great service

in the original room - but staff dealt with it really quickly and moved our luggage for us - the wifi was slow and all the dimmer switches make a buzzing noise

the gym was very nice, i used it daily

rooms, staff, gym

the restaurant nice and even though i didn’t use it, the gym looked great

but it was about early check in and late check out, which they took care of in person, free of charge

nice gym

quick room service, lovely staff

uly and

it was tough to get a phone reception in the room - had to use wifi for calls

the cookies and lollies at check-in for the kids, the bed, and the breakfast.

nespresso coffee machine, complementary mini bar and cookie on check in

being such an old building and my bedroom being over the bar you could hear laughing and music

room was great, the bar, terrace & garden were lovely & there was lots of parking

lovely rural outlet, very well managed, made very welcome, easy parking, fantastic food and spotlessly clean

the bar was buzzing,the food fabulous and the staff so lovely

plenty of parking

no additionak charge for early check in

extra fees for early and late check out. £20 for car park is a little high.

tv in each bedroom as well as in the main living/kitchen area

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

we paid a third of an increase and i asked for an early check in and despite the inflated rate still paid £30 extra for the early check in

food to room service. smoking rooms. private ensuite.

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

wifi strength in certain rooms

room service needs attention

plus, there was no room service available at the hotel

the extras such as the infinity pool, and use of the gym were excellent

room service breakfast was really nice, looked great, tasted great

the rooftop pool was incredible!

room service was amazing and very quick

property is exceptional, the views were amazing and the infinity pool was so nice

fan was not working in bathroom, sink was completely blocked, called room service and a lady came to see the sink, she was like we will see it next

booked 2 nights as advised by the staff as i needed an early check in on the second day

had a few drinks in the bar again environment friendly clean

was nothing we didn t like about the hotel, only to remember for future reference the rooftop bar doesn t open on monday or tuesday evening

sky sports in room, room service used to bring beverages

the staff were so helpful with any problems, the room service was lovely the food was fabulous

one improvement i would make is to have more options on the late night room service

decor and room facilities staff we were with a welcomed with a glass of prosecco opportunity for room service central bed and linen were

wifi sucks

the food which i had via room service was the best i never had

hotel, immaculate rooms, fantastic bar and restaurant facilities, great atmosphere and vibe, very cosy and all staff absolutely

arrived at 9am in the morning, and was delighted with the early check in they provided

so many nice cafes / breakfast / dinner location with a 5/6 min walk in distance

early check in, late checkout

breakfast was great too

breakfast - good gym - ok location - good furnishing and general upkeep of hotel - very good

staff were very accommodating and allowed early check in to many on a very busy

fast wifi is available and the rooms are very clean especially the toilet

not as much on the room service menu as i would have liked but was still good.

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service which i never received