pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

breakfast was only ok

pool could of bin a bit cleaner , not bad though , has nice worm water.

no room service after 11

room service closes pretty early

good. breakfast was nice. room was big enough and the shower room was clean and nice.

no coffee maker in the room. off site parking is a little inconvenient.

very neat, nice breakfast, nice staff

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

free parking is available but in a separate location from the hotel

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

parking avaliable / eggs from the breakfast.

free parking

the parking seems very secure

good location and parking for motorcycle

parking it's next door

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

the hotel is downtown and it has parking structure.

the breakfast was meager, just toast and some fruit

location of the hotel was actually great, the continental breakfast was really good

staff, and continental breakfast was as expected

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

located in the city centre with free valet parking for guests

and, easy parking

location, parking in property

excellent wifi, plenty of hot water, a great stay

was amazong, super nice hotel with parking and wonderful staff

check in was easy and the hotel had parking space

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

clean and comfortable, a/c and wifi working great

the room had a big comfy bed and great wifi

the parking is on side street so it's hard to find, good parking area once found

the hotel, restaurant and bar looks verry luxurys

hotel was very clean, friendly staff and great breakfast that was included.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

breakfast is very good and good variety of foods. personnel is attentive.

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

nice people, nice wifi and the rooms are very clean.

wifi at all

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and dinner/snacks free beer and some cocktails defenetly worth it

no hot tub near the pool or anywhere

breakfast and pool

great pool area, nice cafe and restaurant inside the hotel, and it was close to the bus station and

they have a very nice bar with terrace and beautiful gardens

pool

construction on premises, smell bad and pool was dirty slow service at the restaurant.

dirty pool

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

room was very clean, spacious and the breakfast has not only local food but also international

the breakfast was really good and the rooms are quite big

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

great bar and restaurants

decent breakfast, comfortable rooms, clean.

the breakfast was amazing. one of the best i have ever had in a hotel.

loved the pool and gym facilities

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

the bar and the restaurant was pretty good too

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

location quietness 24-hr parking friendly staff very kind and efficient bell boy

breakfast buffet

breakfast is good

location, great food, great bar at the hotel

breakfast, room and location just wonderful

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

pool was great! bed and pillows were so comfortable.

that made it very convenient to have breakfasts

restaurant , room service and pool on the

location, breakfast and gym

the gym and the breakfast were good.

swimming pool small

good hampton inn buffet breakfast

nice convenient parking, stay was like expected and overall good, would stay again.

everything was clean and in place, the beds were so comfortable and the food during the breakfast was just tasty

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

it has a small kitchen, 2 sinks, little pool.

the food at room service is really good

water in the pool was not heated.

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

the pool water was really cold.

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

loved the breakfast we ordered room service every morning, the location was great in the center of all hot spots in leon

gym needs major updating. very disappointing to say the least

gentleman in the breakfast bar were very very nice and helpful

poliforum, zona piel) value for the money delicious coffee included in the breakfast

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast was limited

breakfast, time yo clean up your room, i used to arrived at 14

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

the pool was disgusting! super dirty.

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

to go to the front desk to report both issues and then had to go to the restaurant to place our room service order

the patio was amazing, we had dinner next to the pool.

the facilities !!! just the time using the pool was very short.

nice environment, swimming pool , free indoor parking, good breakfast all included in the rate.

decorated lobby and reception area in general, good location, valet parking included without extra cost

great location and good breakfast

breakfast was good but not great

i didn't eat breakfast

the room was small. breakfast was very limited.

breakfast options were great,. a few things changed daily.

food, location, staff, parking and size.

no elevator from parking lot to lobby

location, facilities, check in/out and free parking.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

when you go from parking to the lobby take care when you step at the staircase

parking was good too

parking was perfect and secure below the hotel

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

pool was beautiful outside in sun

the pool was open but not ready on time

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

pool, comfy beds, great water pressure

i don t think anyone has ever asked for room service there

the pool was amazing and clean

also pretty decent buffet for adults and kids eat for free

room service was good and well served

there was parking included in the accommodations we paid for along with breakfast

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

gym was closed and the rate i was charged was different from what it was shown on booking

the terrace with bar & swimming pool is a real highlight

the room was nice, in general the place was ok. we loved the pool

pool

pool

the swimming pool area is really nice and the gym is also a highlight of the hotel

clean, well-located, affordable. the gym is practical.

top location top pleasant patio with swimming pool and terrace good quiet rooms friendly

the crew from room service was great

the location and the swimming pool was dirty.

old and pool wasn t swimmable but you can t beat the price and the atmosphere

there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors

the signal on the t.v was poor quality. and the wifi was extremely weak.

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the clenest of the hotel-room- gym, the staff attention and amability

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

all employees are nice. room is clean. parking is free. breakfast is good.

location is very convenient, great breakfast and service from the staff, room size is comfortable

breakfast, location and room

was clean had plenty of seating for everyone at the breakfast

good location and good breakfast

central location, fair price, included continental breakfast.

breakfast. poor options y not very sustancial.

location, included breakfast

breakfast with plastic dishes

breakfast was good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

late entry to my room and no complimentary breakfast

hospitality, in a great location and secure parking

no elevators, breakfast limited

the buffet breakfast was good

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

good room overlooking the pool

breakfast was very good !!

i enjoyed the options of breakfast and it was in a quiet location.

breakfast so poor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

the person who helped me never offered me the wifi password, never explained to me about breakfast

fresh breakfast