no outdoor pool.

nice and new. good bar area.

this hotel was clean and had a very nice bar area with a delicious breakfast in the morning

breakfast was not replenished, before 7:30a

gorgeous lobby. ease of access to room. nice pool. cute bar area.

beds, good breakfast, pool was warm and great location

great room service

but super comfy room/bed, love the blackout shades and the breakfast was delish

wish the pool was bigger

was surprised about the size of the pool

my kids had a great time in the pool, the breakfast is always good

binder for the stay was destroyed by previous guests so i didn't have a menu for room service, it was all ripped out and drawn on

if i'm paying that much money i'd expect room service to come in and tidy up

room, desk clerks, breakfast, quiet, which was good for me, as i had surgery at the eye clinic we have stayed there

shuttle to the game. good breakfast.

right next to airport and if you like to gamble a casino right across the street

no bench outside to sit on waiting for the casino shuttle.

location, clean facility, friendly staff and breakfast started early as i’m an early

was located next to the airport, which could not be heard, but they did supply a shuttle

ample handicap parking, cleanliness, great soap and shampoo, decent breakfast.

wifi was strong

tight machines at the casino

like that the pool area isn't supervised, and kids don't obay the signs of no diving

proximity to oneida casino

room was not cleaned by room service the entire stay friday thru monday

but, my kids and i were getting to town later in the evening and getting up first thing for girls state

my kids even said it was the best breakfast they've had

had screaming kids running up & down the haul

spa needs repairs

breakfast offerings could be a little better but overall it was fine.

have all been comfortable and everything has always been great, the staff is nice, the pool and spa have been nice

and especially when you have kids around with you and you don't want to be top-naked and shave in public in the main room, felt

we had access to shuttle services and free valet parking because we stayed 3 nights, something we only found out

location and parking very good. nice warm pool. pretty hotel.

on site spa and restaurants are amazing!

the upstairs bar was closed.

delivering room service at night came into the room with the tray, without being invited in and was quite

pool area, although we didn't use it, it looked well maintained and in good condition

nice pool, sports bar on site, and perfect little complementary breakfast was included

the restaurant and bar attached to hotel. also, the room was big and nice and very nice staff

great breakfast staff so nice

clean room breakfast was excellent pool was refreshing

room was spacious, well stocked and comfortable

also the spa prices are over priced

bars, restaurants, and spa prices were way too expensive for what you get

the staff were nice, the rooms are exceptionally clean, and the room service from heritage restaurant was one of the best meals i've ever had

loved the fact that it was a late check out time at 12pm i was able to get much needed rest and not have to leave so

gym weight machine

just that we were unable to use our key card for the pool area

if the bar was open it's only open every other weekend

the pool is very small and was kinda crowded so we did not use it or the hot tub.

the pool was not huge but very nice

great staff, great breakfast, convenient to downtown

great breakfast

excellent customer service and breakfast

the staff was so friendly room was very nice and spacious pool was great breakfast was good

was able to get late check out which was a plus! will book again for next year's event.

kids loved the water park which had nice long hours

the on-site bar closed pretty early and the beverage prices were a bit high. wish it had a pool

little, just thought appetiser selection in bar area was poor and felt breakfast might have had more options

classic style lobby was gorgeous, the room was spacious and plush, and the onsite restaurant bar was excellent, probably among the best restaurants in its range in town

the bar closed too early. it wasn’t even 9:30 and they were closing both bars

if i had to pick on anything it would be that the bar and restaurant closed earlier than we had expected so we had to door dash food

we didn’t use it because it was very busy with families with kids

breakfast could be better

breakfast pool gameroom were all great to have for kids

quality inn has always been a good place to stay, from breakfast to the hot tub, swimming pool, even a fitness center

loved that it is kids friendly, always clean an accommodating.

very friendly staff and we really liked the bar height counter and chairs in the room.

here numerous times but would have liked it if they would somehow let us know the the whole pool

rooms are very spacious

king bed available gym not stocked with headphones or towels receptionist unable to find hyatt world membership number

come to the hyatt here alot through out the year, we mostly enjoy the pool, spa n steam room

wifi was pretty weak. urban 80 bar area was closed

the pool and hot tub need a good cleaning / not just more chlorine added

my kids liked the pools and the big slide

the hotel has a very nice swimming area for the kids and family.

food for the bar restaurant could have been a little better

times for the pool we're all different

the pool area was so wonderful and especially the whirlpool and pool kids area,,,we don't have kids

restaurant and bar staff worked their butts off

room was great but one of the reasons i picked this place was it had a bar and restaurant i was very disappointed to find out that neither was open so if i were to stay

finally the lady at the bar felt bad because we had 3 young kids who was in a car for the past 3

wonderful breakfast

we ended up going to oneida hotel and casino

friendly staff good breakfast.

slightly sketchy at night, didn't feel very safe having my kids there

thestaff very friendly and accomodating.the morning breakfastis plentiful.

great breakfast nice staff clean rooms

within close distances to all the activities we had planned, sadly we didn't have time for the pool or hot tub, maybe next year

breakfast area somewhat tight, but food and service was good.

room, comfortable bed, good breakfast, and we have a microwave in our room

yes, they need more people working on there breakfast.

surprised to have a continental breakfast and unending popcorn

room and bath, both bright and accessible, comfy firm bed, handy breakfast with coffee & oj in a welcoming space, helpful staff and all the amenities

breakfast were good, location was great bed slept like a dream

breakfast buffet serving hot food.

was great, they even had a pack-n-play ready for us on arrival; rooms clean and comfortable; breakfast very good: sausage, eggs, cereal, etc

love the 24/7 pool & hot tub hours!

we didn't have any issues but i wouldn't say it's a number one pick for a hotel if you have kids

pool area was jam packed with kids

great pool open 24/7 no kids after 11

no free continental breakfast would have been nice to have a microwave in our room given we had kids

we liked that the room was spacious with the kitchen

a nice indoor pool a good exercise room a large guest loundry the room was an appatament

breakfast could have been better

pool was to cold to enjoy

comfy beds, plush towels, nice breakfast, good coffee, pool, outdoor patio & fire pit, and very friendly staff made for an amazing

breakfast was good and fresh and always hot

liked the apartment style rooms, a whole kitchen area so you can cook

that it was not breakfast or the pool was not open and everywhere else’s the pool is open

i loved the swimming pool but not good outside furniture, no chaise loungers

also, the outdoor pool and hot tub were crystal clear

breakfast room was too small and crowded.

i like that they had a pool, fitness center, and restaurant on property if needed

have been nice to have ice water available at the coffee/tea bar or in the lobby and also at breakfast

the breakfast was the biggest surprise

was good, fresh fruits eggs could have been scrambled all eggs were in breakfast sandwiches?

incredibly clean, breakfast was wonderful, the front desk personnel was incredibly helpful.

breakfast option, cleanliness, location, staff, peaceful.

i asked about early check in as we were traveling from milwaukee for my aunts 100 birthday party that day

excellent breakfast. are than enough choices with quality food.

the across the street parking is a minor inconvenience.

breakfast was terrible, coffee poor

rooms were large. quiet. breakfast area nice. pool area very nice

the breakfast was a typical breakfast - nothing fancy or too exciting but it is included in the cost of

the staff was very friendly and it was great having breakfast!

we love the hot tub in the pool, breakfast was great, comfy clean rooms

pool was a bit small which is great for kids, but if you want to get a good swim in as an adult

junky breakfast food but that s what most people like.

not enough breakfast options

great hotel for families! awesome pool area for kids. very clean hotel and helpful staff.

pool was a bit small which is great for kids, but if you want to get a good swim in as an adult (or even an older kid) you're going to have

very nice pool, great staff, clean hotel

pool wasn't open, the gym wasn't open, the breakfast was poor and there was no discount offered

breakfast was nice. pool was clean and enjoyable

the facilities were great, pool, gym, etc.

there were amenities that we didn't use; such as: on-site laundry, gym and vending machines, but it was nice to know they were an option

complimentary breakfast is great

pool

very clean!! nice breakfast!!

pool/jacuzzi closed but i understand because of covid

the breakfast

clean comfortable and the best breakfast i've seen in a long time!

breakfast was excellent as well as the gym

all the people drinking in the hot tub also little kids playing in hot tub with floats an toys.

i also enjoyed the pool and hot tub at 7am before the kids woke up

stay here: the staff was welcoming and helpful, the room comfortable and clean, and the inside pool is open till midnight

rooms were very clean, pool was nice and clean.

great manager, clean, pool and hot tub were nice and clean

pool area was clean and room was very clean

the pool was closed for renovations i believe, in fairness i didn't look to see if they had a pool to

i wish the pool had been open, but it wasn't a deal-breaker.

early check in, easy check out

i like the whirlpool

no pool or kid play area

breakfast was very good

very friendly, very accommodating, clean room with very comfortable bed, and the breakfast was very good

breakfast was good

staff was great and very helpful. great location and breakfast.

super comfortable, friendly staff, very clean and wonderful deluxe breakfast every morning!

because of covid their was not any breakfast

staff was super nice breakfast was awesome and i slept very good .

pool smell

breakfast was the same as so many hotels.

the properties were good the pool was nice

pool area was very hot

the pool