pool was great

really enjoyed the spa tub in the deluxe suite

breakfast was good and convenient. hotel was quiet. coffee in breakfast room was excellent.

easy to find. close to restaurants. clean. breakfast was very good. staff friendly and helpful.

pool was not clean and breakfast was not great also laundry facilities not working

like that the pool area isn't supervised, and kids don't obay the signs of no diving

wifi was strong

pool was always filled with kids even after 10pm.

great location...friendly staff....comfortable room...good wifi

never heard another peep from the kids having a good time

location and quiet and gym and breakfast

excellent breakfast choices also

close to the casino and places to have a drink and bite to eat

waffles for breakfast

ample handicap parking, cleanliness, great soap and shampoo, decent breakfast.

remodel of this hotel is fantastic the pool / water slide need different lighting

kids only had an hour to use it during our stay

bar was quiet but nice

hotel was modern and the pool/slide area was fun

easy parking and friendly staff. breakfast was ok.

the drains in the floor of the pool room weren’t working, leaving standing water.

restaurant, bar and pool

was clean hot tub pool area had towels each time we were there as well as clean a good all around stay

front desk staff person told me - upon seeing my 4 kids - that he doesn't like kids coming into the hotel because he ends up babysitting the kids

would like extra bar soap for hand washing

yes, they need more people working on there breakfast.

masking and allowing only one room in pool/hot tub with one hour reserved time blocks

the pool, hot tub and workout room open 24 hours

the pool being open 24 hours was great

breakfast was amazing compared to other hotels i stayed at! the staff was super friendly too.

the breakfast selection is very well put together. although all options are very basic.

room and bath, both bright and accessible, comfy firm bed, handy breakfast with coffee & oj in a welcoming space, helpful staff and all the amenities

was great, they even had a pack-n-play ready for us on arrival; rooms clean and comfortable; breakfast very good: sausage, eggs, cereal, etc

came for breakfast at 7am and everything was empty

the breakfast is pretty decent too

a great breakfast, a feast to behold

gym equipment needs attention/upgrading

we ended up going to oneida hotel and casino

the gym was a little basic

i miss the hot breakfasts due to covid 19

didn t like that there wasn t a spa by the pool

rooms and in house amenities are great like the pool and leaps & bounds cafe on site for a morning or afternoon coffee

location and parking very good. nice warm pool. pretty hotel.

we had access to shuttle services and free valet parking because we stayed 3 nights, something we only found out when we checked in

excellent room. spa very nice but expensive,

but, my kids and i were getting to town later in the evening and getting up first thing for girls state

my kids even said it was the best breakfast they've had

great breakfast staff so nice

nice pool, sports bar on site, and perfect little complementary breakfast was included

on site bar served good food

the pool area and amazing breakfast

the pool/hot tub was great

the staff were nice, the rooms are exceptionally clean, and the room service from heritage restaurant was one of the best meals i've ever had

also the spa prices are over priced

loved the fact that it was a late check out time at 12pm i was able to get much needed rest and not have to leave so

rooftop bar open late (at least during our stay) and nice restaurant (+) the rooftop bar was the perfect way to send the day (+) roof-top bar was wonderful with an amazing menu of craft cocktails (+) the bed was comfortable to sleep on and the mini bar in the room was beyond impressive, since they had full/medium size bottles of liquor that (+) the roof top bar with very fair prices

room was spacious, well stocked and comfortable

hoping for a nice breakfast,i because of covid, only received yogurt, apple juice and a granola bar

due to covid the pool had limited capacity but thatâ ? ? s not on the hotel they were wonderful

yogurt and a tiny granola bar as breakfast

the pool is very small and was kinda crowded so we did not use it or the hot tub.

if the bar was open it's only open every other weekend

the wi-fi worked great and my kids enjoyed the board games and free pool table.

no free continental breakfast would have been nice to have a microwave in our room given we had kids

i was traveling with my dog and pleasantly surprised there was no pet fee

it also has a bar right in the hotel, although not open as long as other bars

great pool open 24/7 no kids after 11

pool was to cold to enjoy

it was very modern, clean and the breakfast presentation was awesome

there’s only one person managing the breakfast for pickup

the room was clean, quiet and spacious with almost full kitchen

we were with a dog and kids

kids loved the water park which had nice long hours

breakfast that was included with our stray was pretty impressive

the staff were great. helpful and worked together. breakfast was good.

the breakfast was good had a variety of options to choose from

very clean and new. modern style. great breakfast options.

the breakfast was only so-so.

was at the end of the hall and there was a lot of noise at night coming from the parking lot by young people coming out of a pub next door

we didn t eat breakfast there

the room was comfortable. the staff was very friendly. the breakfast was hot and taste good.

breakfast option, cleanliness, location, staff, peaceful.

parking was a little inconvenient, but the staff informed us that if it rained we could park the

room, desk clerks, breakfast, quiet, which was good for me, as i had surgery at the eye clinic we have stayed there

best place to stay with kids perfect water park pool area great breakfast choices

my kids had a great time in the pool, the breakfast is always good

the kids had a blast

the breakfast was excellent.

clean, comfortable, in a quiet area, large rooms with a fireplace (heater) and a full kitchen, free breakfast, and a fantastic price

breakfast was good and fresh and always hot

the rooms are large and well-appointed, the kitchen

i loved the swimming pool but not good outside furniture, no chaise loungers

great price, loved the full kitchen

lay out, the size of the room, the temperature, very clean, pool and hot tub, breakfast, perfect pillows and firmness of the mattress, all at the perfect price

rooms were large. quiet. breakfast area nice. pool area very nice

breakfast was so-so, but not expecting anything too great at a hotel

so nice and clean, breakfast was fresh and yummy..jacuzzi was amazing !

price, location &pool

the pool and hot tub. the game room was a ok. great for kids.

our room was near the pool! game room! we were celebrating my granddaughter's birthday!

great pool area for adults and kids.

a hot tub was kind of a bummer but the pool is really warm and it was a lot of fun with the kids

the breakfast was awesome, and the pool/hot tub area was great! nice big area...

bar was low on staff

the bar closed too early. it wasn’t even 9:30 and they were closing both bars

bar closed at 11 pm on a nfl game night

little, just thought appetiser selection in bar area was poor and felt breakfast might have had more options

classic style lobby was gorgeous, the room was spacious and plush, and the onsite restaurant bar was excellent, probably among the best restaurants in its range in town

beautiful, modern decor. very clean. quiet. excellenct breakfast. great location.

the breakfast area tended to be crowded and difficult to navigate.

very helpful staff, clean and nice breakfast

the staff was so friendly room was very nice and spacious pool was great breakfast was good

was able to get late check out which was a plus! will book again for next year's event.

the gym was much nicer and bigger than most places

stayed here at 5 different times, bed was comfortable, loved the steam room n spa, the kids enjoyed the

how all the rooms faced the middle of the courtyard to be able to keep an eye on the kids.

the pool wasn't open early but understood why. kids were disappointed with that

the pool wasn't open early but understood why. kids were disappointed with that

kiddy pool needs a mat at the bottom of the tongue so kids butts don't go raw

pool area.

pool towels were out, gym towels were out with the used bin over flowing, coffee station was always messy

good location, quiet and good breakfast.

wifi did not hook up easily,

you need is right there in the parking lot

the pool...hot tub...friendly staff...everything close by..breakfast...loved it all!

the breakfast was hot, but most importantly, it was clean

the other is that the view from my window was a parking lot area and grocery store

great room service

clean comfortable and the best breakfast i've seen in a long time!

i also enjoyed the pool and hot tub at 7am before the kids woke up

all the people drinking in the hot tub also little kids playing in hot tub with floats an toys.

we had until 11 am to check out so kids utilized pool before we had to check out

stay here: the staff was welcoming and helpful, the room comfortable and clean, and the inside pool is open till midnight

pool area for kids clean and fun for them

kids from the pool were running up and down the hallways yelling at 12:00am after the pool closed

great pool/spa area and workout room

there were amenities that we didn't use; such as: on-site laundry, gym and vending machines, but it was nice to know they were an option

in our bathroom didn’t work, pool area needs to be cleaned daily of bandaids and gum in and around pool

clean, breakfast, pool, staff was amazing

the pool is close, it should have been announced.

complimentary breakfast is great

beds are awesome and hot/cold breakfast was great. staff very friendly.

the breakfast

gorgeous lobby. ease of access to room. nice pool. cute bar area.

breakfast was not replenished, before 7:30a

nice and new. good bar area.

breakfast was great. everything was neat and tidy and new!

they kept the little onsite bar open late for us

breakfast was awesome and amazing

everything was perfect expect water in kids area of pool was freezing!

this is our second time staying kids love the swimming area

the water park. it was my grandsons bday and he loved the water park!

comfy and a relaxed pool area without long lines so kids can enjoy over and over again.

pool wasn't available, not a deal breaker, as we spend most of our time out and about away from the

good breakfast, liked the

in house bar with daily drink specials

breakfast was included and offered a very good experience

a whirlpool hot tub by the pool would be

also just loud noises of kids jumping above our room until very late but kids are kids

gym is next to the pool so the room was filled with a warm chlorine smell

pool and spa were great too

that fault of the hotel at all, but unruly kids running around made for early mornings when we were trying to relax

i liked the pools and gym, some of the staff was friendly.

there was no vending and laundry on the 2nd floor

nice indoor pool, good breakfast

close to bar and eating establishments

the breakfast was a bonus with waffles, eggs, sausage, juice, fruit, yogurt, & various cereals and

manager was kind & accommodating, allowing us an early check in which allowed us to change from our travel clothes into our semi-formal wedding

staff were extremely helpful

rooms by pool were loud but thats to be expected.

staff were extremely helpful (for the most part), and the pool/spa were spotless

pool heater was broken- wish we could have had the option to cancel the room and get a different

r the most part), and the pool/spa were spotless

looking neat location nice fitness room had a bar in lobby good made to order breakfast comfortable

no spa services

of the food was too salty

accommodation, perfect location and great to have a gym and pool

my room was ideal and the gym, whirlpool and spa areas were inviting

location great. room service meal good. would have loved breakfast included and parking comped.

the kids loved the elevator and the pool.

the location was great! the pool and lobby were awesome! great place for kids!

the location was great! the pool and lobby were awesome! great place for kids!

many other room service platters were sitting in hallway also

kids running up and down the hallways as well as adults talking very loudly up and down the

on sunday we had a family somewhere on our hall down from us and the kids were screaming before 8am and my dog barked the one and only time in my whole stay there then

we were here for a wedding with our kids and this made the stay extremely difficult

only complaint would be that the swimming pool didnt seem to be heated

ar rear parking lot) are broken, room doors didn't self close most of the time, requested late check out and had confirmation still had to be out by 10am, the ice machine did not work,

in the morning there was actually a breakfast so we were happy with that

really enjoyed the pool side room with all the amenities right there in the pool room!

the pool, beds and breakfast

a slide for kids in pool area to go down

they don't have security deposit required. they allow early check in and late check out.

the rooms are clean and spacious and the kids love the pool area

very clean! pool area is awesome and the game room and laundry facilities are a perfect touch.

the bar tender was even nice enough to get us a to go cup of milk for our daughter

mad apple was delicious! pool and hot tub were great super friendly staff!

good gym

good price that included a good breakfast

trying to go the first night we were there but unable to because the game was going late and the pool and hot tub or really occupied by kids that will not

no housekeeping on weekends, no one willing to get a bottle of wine from the bar for a room ( b4 bar opened at 6

there was a shuttle bus offered for the packer game.

the airport shuttle wasn’t running for 4:30 am so they organized a cab for me

pool was too cold.

breakfast.

to virus, could not use pool or enjoy a good breakfast

breakfast and pool

left for an early flight, so we didn't make it for breakfast...

the kids enjoyed the really large indoor pool with dressing rooms

very comfortable bed, breakfast had gluten free options for me, so that was great

breakfast was great, the dining and food area was clean and well stocked

breakfast wasn't a ton of choices, but the eggs and waffles were good

clean and breakfast was good

pool and whirlpool open until midnight

picked this hotel because it had a bar

though it was small, enjoyed having the pool for swimming with my 2 yr old son

breakfast bar was very lacking in fresh fruit

was super clean! the gm (a gentleman) reopened the bar for us and definitely was very polite!

hotel has a bar but only serves bottles of domestic beer (miller, bud, coors) and is essentially part of the

rooms are clean, fairly large, large tv. nice pool.

common and gym area was a mess due to renovation project

ted who drove the shuttle bus to the airport was so fabulous, again so courteous and helpful the bar man had so much charisma he was so chatty i do forget his name, as we kept on calling him steve

the pool space was fantastic and the kids had a blast

it had a bar and restaurant and had nice clean rooms.

laundry facilities were great

staff, fully stocked kitchen, listen to requests and treat you like the paying customer you

was very accommodating free laundry

the kitchen was so cute

the suite had a full size refrigerator, a kitchen sink, a dishwasher, and range top

were very clean and had all the feel of home, pool was clean, and laundry a bonus

the staff was pleasant and worked with our request for an early check in

breakfast was meh!

the breakfast was fabulous! front desk staff very friendly and helpful.

full kitchen, gym, pool…