we enjoyed the beautiful garden, swimming pool, and a sauna

for the rest of the days we used either the hotel shuttle , or the regular buses

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

view from the hotel, close to the airport, very good breakfast.

maybe a little more selection for breakfast, but what was there was great!!

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

was first class good selection and served in a lovely room, the pool was very good as was the spa we both had an excellent massage

the estate was generally delightful and the golf was amazing

the rooms have a kitchenette and there is a basket of supplies to get you started

modern, big sea view studio apartment with large bathroom and well equipped kitchen

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

the staff is very kind and the breakfast is delicious

no kettle or tea coffee making facilities in room. spa didn’t look enticing at all

sadly spa was closed for covid

breakfast was top notch

noisy bar at the bottom of the road, needed to use earplugs then not a problem

excellent place to stay for a lazy week relaxing by the pool then wandering into town

good breakfast

outdoor pool would look more inviting with blue walls.

hotel was beautiful and the pool and grounds too

amazing large indoor warm pool great food and bar area lovely

other guests gave recommendations & told us about spa & rooftop terrace

can recommend snack bar neptuno

hotel is fine, it will benefit from wifi in rooms.

no wifi in the room

did not spend any time in the outside pool - it was too cold but inside pool was ok

no wifi in the bedrooms, only in the main lobby and at the main pool.

breakfast has a great choice of cooked and continental

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious no complaints

spacious room,good location, pool and restaurant on the roof.

breakfast was below average,no fresh fruit and only rolls,ham and cheese

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

breakfast was not very pleasant

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

restaurant and bar good

the breakfast was exceptionally good, with local foods- homemade bread and local items plus a cooked

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

not real bacon at breakfast or at least it didn’t look like

pool and spa lacking in facilities

the rooftop bar is highly ranked across europe and they have fado every wednesday

breakfast is rich and changing daily some fruits or way of making the eggs

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed out on

beautiful bar terrace with evening live performances and nice little indoor swimming pool

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

wifi worked fine

and a laundry room 4 mins away

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful

breakfast was amazing loved the rooftop pool everything was amazing

the hotel restaurant, noz, was lovely too - breakfast was great every morning, with lovely bread

central but with a pool on the rooftop

% off at the moment

limited room service menu.

great location, all staff very helpful, superb breakfast and comfortable beds!!

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available nearby

lovely roof top swimming pool and bar

breakfast was very basic not like 5* hotel

the breakfast is so rich that i couldnt try everything in four days

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was perfectly sorted, we had a place we could use and there was always availability

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

staff was nice, breakfast is delicious

wifi a bit iffy in room, good strength but failed to connect most of the time

beautiful room and bathroom. lovely pool area. very helpful staff.

wifi worked fine

wifi was not working

friendly staff, great roof bar view, especially in the night

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go back there to change it

pool area with a really amazing view and exceptionally good cocktails

to be honest :) apart from the fact that it didn t have own gym and the sister one was very

spa was really nice everything clean

staff were lovely, breakfast was amazing and the location was perfect

the pool is a

spa needs upgrading but still a very good massage

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

breakfast is good

was amazing, breakfast was very varied and our room had a decking terrace which we used all the

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

delicious breakfasts with plenty of choice. shuttle bus to town and back very handy.

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

the gym should of had a rowing machine

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

were traveling with a toddler)

too few reception staff and too few bar staff at times.

no room service menu in room, among many other minor annoyances

first day breakfast was served on the veranda overlooking the ocean

finally this was adults only hence no child noice

value for money, beautyful view from the room and from the pool area, very nice staff, perfect

perhaps something more for the younger adults to do and more guidance on this

breakfast was a very good selection

parking was also easy and lots of spaces

and the cherry in the pie - breakfast in the room and pillow option

older kids should be allowed to enter the pool on the 16th floor

so 1 coffee/tea each before calling room service for more

the kids was amazing

perfect for a family with small kids

the gym was nice

y couple) superb facilities including rooftop swimming pool room was spacious and well decorated and clean breakfast was varied and

the location of the 2 room right next to each other was perfect for us, having the 2 older kids on the other room

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

bit larger garden area around the outdoor pool, and the jacuzzi could have been a bit larger/ hotter

variety of breakfast, nice location, free parking, scenic view from the balconies

we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there,

room service while we were isolating

garden and two nice swimming pools, good breakfast and restaurant quality, the retro look, the parking

had a car and there wasn t a lot of parking, but we did always manage to find a spot in the lot

walk to the centre of funchal was 95% on the flat along the promenade or one could walk past the casino via a very pretty municipal park

sides with tall glass frames to prevent the wind from blowing the pool lounge chairs across the bar and customers

if travelling with family it would suit older teenage kids

selection was limited with stale pastries, very greasy bacon and one or two sugary cereals for kids - not what you would expect from the “savoy” and nothing like the lunch at the hotel which

didn't love that in order to get room service you get charged a 15 fee

also the hotel gym and spa area were super nice as well

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and the restaurant buffet was limited so we ended up getting a food delivery to the

quality and cleanliness very high. lovely pool, gym and leisure area.

jacuzzi and pool in the wellness

wifi was a bit unstable but okay

breakfast was very good with attentive staff, there is something for everyone

food on beach bar is good and not pricy for this category of hotel

wifi connectivity very poor

piano bar nice for a drink

the wifi in the room was nearly non-existent

the room was a haven of comfort, featuring a private swimming pool with ocean views

nor disappointment) and the wifi wasn t that good in our room

the pool, health club and gym are perfect for those who want to be active, while the sun terrace overlooking the lovely

the pool, health club and gym are perfect for those who want to be active, while the sun terrace

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

pool rules should be reversed

the room is spacious, light and reflects the blue hues of the sea view

very helpful staff in room service

coffee in the morning at breakfast could be better

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

quality gym

they call the spa, should just be called an indoor pool filled with noisy children and uncomfy chairs

bad wifi connaction

much to swim in the atlantic ocean, but also the jacuzzi and the indoor and outdoor swimming pool

would have been great if the menu is changed for breakfast and also salad selection is always same

-- the location is beautiful, the pool and ocean are in competition for your attention

breakfast was ok, lunch was not great, dinner just alright

the gym is small, and not much equipped. other than that nothing.

variation would be nice for breakfast

lovely hotel and amazing staff, especially the bar staff

staff - particularly in bar - everything was good value - food and drink

the gym needs a small upgrade on weight dumbbells

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

furthermore, they have full english breakfast and they are really good

i thought the spa was expensive and the list of treatments should have the prices displayed.

closing of pools and gym way too early.

our breakfasts by the pool were a highlight as were the late night drinks on the balcony

enjoyed high tea, breakfast every morning, the sea pool, the gardens

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on the

didn't try the buffet dinner but had room service, and that was fine

shuttle bus to funchal

the facilities are great, our favorite one was outdoor pool with heated sea water

only thing i did not like was the wifi

quiet location with a free shuttle bus to funchal

breakfast had huge variety

good pools, but a very dated gym

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

doesn't feel crowded, plenty of space round the pool with shade

good indoor & outdoor pools, well equipped gym and restaurant facilities.

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

breakfast was excellent

superb breakfast. fabulous suite and the view was heavenly

infinity pool with loungers and bar never busy

the infinity pool has always lots of free sunbeds & is so beautiful

delicious breakfast and dinners in the various restaurants

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

restaurants and bar within easy walking distance

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other without

our son (18mo) enjoyed the kids playrooms

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is very basic and not up to 5 star level

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

facilities, stunning location, pools superb, excellent range of exercise classes, and gym (les mills classes

the gym was also great and liked the sea diving experience

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out for 15 euros available

the indoor swimming pool was small, smelly, filthy and crowded (full of entire families with kids)

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted (things which were specifically written not to do)

spa area had good showers as well

parking, but it was worth the money, as the area was always crowded and there were no parking

happy hour at the bar from 8 until 9pm

wifi in the evening and evening hours was slow

working hours for gym and pool could be extended

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

lovely pool & garden area and outside bar

swiming pool was nice and the bar

is actually outside (you need to get out from 1 of the hotels outside to go to the indoor pool), gym - which is located in another hotel (there are 3 dorisol hotels semi-connected)

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

gym and indoor pool perfect

the hotel although old have everything you can ask to have a nice staying in madeira: gymnasium, indoor swimming pool, outdoor swimming pool, sauna etc

i had to ask them most days to open the gym even though it should ve been open anyway

it s perfect everything about it, staff, location, pool, room is perfect!

bar by the pool

hotel was pleasant surprise- have all amenities plus indoor and outdoor pool, sport facilities

crowded breakfast around 7:30-8:30. parking is good but steep uphill drive

small gym and great buffets made it excellent for my healthy lifestyle

the hot and cold food option for breakfast

you can find free car parking near hotel

plus the bar and all the sun loungers are great for the sunny days

the staff makes you feel welcome, and the breakfast is absolutely magic

i made use of the pool and spa facilities which was an added bonus

when my partner asked for information on laundry service he was directed to the “info card” in our hotel room, which we never found and

the swimming-pool is also a must of this hotel

spa shuts too early at 7pm

the pool and the pool bar are also great

was very poor, sheets too small to tuck in and pillows barely gave any support gym was a laugh, size of a domestic garage with no mat for floor

we made use of the pool multiple times, including drinks and tasty lunches

great location, friendly staff, hygienic and also nice breakfast buffet

- i don’t know - similar to penthouse seaview, featuring huge window and terrace with ocean and pool view

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection and kind staff - cleaning staff and breakfast/restaurant staff are

the entire staff, from office to pool bar and dining room was very kind and helpful

small things but we prefer a bar connected to the main hotel

very good buffet breakfast

bar and restaurant provided great breakfast and happy hour

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

room service clean every day

great bar by the pool

the breakfast employees are great

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

pool area is really bad, they need a new pool, gym and sauna at least

not a playground, jungle gym or water slide in sight

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner on site was

kids being loud

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

the children loved the pools and the kids club

it is a ashamed the spa was so booked

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

sliding doors to terraces = dangerous for the kids)

the location, the room, the pool, the breakfast, the staff. loved it !!!

would have been nice to have a bar area and lounge

we didn't have any problems with parking during our stay for 4 days

bar was not open at night

bar at the reception and spa downstairs

the location and view are great. room service is surprisingly affordable.

location is great, the hotel is very nice, the breakfast was excellent and the staff very kind

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

you have different restaurants to choose, bars, indoor pool, and entertainment for kids

spa jacuzzi also could have been warmer

swimming pool could be bigger, but enough

the spa is great

gym equipment whist functional needs updating

hotel is super. breakfast was opulent. service was excellent.

comfortable rooms. good heating indoor and an outdoor pool and gymn. excellent breakfast.

were open and we were melting inside the room until early hours of the morning when we called room service

the breakfast, the pool area

washing dishes apparently is not part of room service

spa treatments were very expensive and that’s why we didn’t use those services.

didn’t like the gym

the staff was very friendly and service-oriented, especially in the pool bar and the reception

lunch at the snackbar near the pool was good

pool bar served good reasonably priced food

the breakfast is fresh and has a wide variety of options

loved the large pool and sea views, helpful staff and great breakfast

breakfast was more than sufficient and enough staff to serve all the guests at the buffet

restaurants where not as cosy as the nice bar and teras

i appreciated the late check out and early check in to coincide with our flights

the facilities were very impressive - including an excellent indoor pool

excellent wifi a must with kids

breakfast for adults, although my little son missed more variety for kids

pool and room

laundry service

the spa was a lovely place to relax after a day walking in the mountains

excellent restaurants marvellous pool and spa and very comfortable rooms

it was an absolutely lovely breakfast served by commited personel.

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were left freezing and must left

the pool is way too cold. i’ve never been able to get in it!

lack of available facilities e.g. bar open

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel

not that it was required, but the pool's appearance is a bit

drinks in the bar were exceptionally cheap

friendly helpful staff, great breakfast.

though

everything is very clean, the pool is great and it's located in madeira's prime location, easy access to funchal centre

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground area (outside and inside)

the gym was also pretty sufficient and had an adequate amount of equipment

all pool n bar staff friendly, helpful n professional especially juan and stefano

all pool n bar staff friendly, helpful n professional especially juan and stefano

the spa can be improved

the spa area is serene

staff variety of food available snackbar spa and indoor pool

the breakfast the dinner the room was amazing

nice swimming pool right next to the beach

we enjoyed the breakfast as well, very nice selection of available food

daily room service

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

nice pool

the gym only opened at 9am. corridors hot snd stuffy.

room was spacious and clean, the hotel exceeded my expectations

also a gym, spa and free wi-fi

indoor and outdoor swimming pool

rooftop pool and breakfast

the location was perfect and roof top swimming pool was just perfect thankyou so much to the staff at pestana fisherman

we were pre-summer season so no kids around, pretty much couples or duos, very calm

the staff are very nice the breakfast is lovely the rooftop is

pool table is a great touch

very good location, comfortable and great breakfast with super bay views.

already mentioned, the breakfast was amazing and we thoroughly enjoyed the tasty food and drinks on offer

the breakfast offered was first class, a fantastic choice and quality of food, and served on the

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

breakfast is fantastic

always enough parking spots, close to funchal but also all other ways to the other parts of the island

breakfast

parking is very convenient, there are parking spaces directly outside and also in the underground

top that off with a very friendly staff, clean pool and that made that we had a very pleasant stay at this hotel

swimming pool, sauna available for guests