very accommodating for families with kids

very accommodating for families with kids

the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads, sandwiches, tapas

restaurant is closed one night in the week, but they served bar food instead which was

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese, salad

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the dinner and wine was

bar food was poor

convenient off the motorway. easy parking . great rooms and restaurant. dig loved it too

reception and bar staff very jolly, polite and helpful

room friendly staff dog friendly and also permitted in the bar and track and waste land adjacent to hotel also safe parking in front of hotel

easily located & good parking, bright and clean.

easy free parking and good sporting facilities on site

bar and restaurant staff were not very helpful and not very welcoming

the gym was too hot with small selection

spa chargeable

spa opens only for weekends

pool seems a bit over crowded at one point, so the reservation system is on the right path but

eating in bar not restaurant

spacious room, we made use of the gym and indoor swimming pool

pool a little small

easy and free parking, impressive lobby, grand building with history

good to have the pool open and a good size.

city centre great location good bar and restaurant secure parking

extremely comfortable and separate suite for the kids

beds were great. we had an adjoining room with our kids which was really practical.

nice bar and restaurant close to all the amenities

room with kids was great, breakfast was fantastic and nice terrace front and back

wifi is super bad. i could not work as i expected. in the location i did not feel safe.

near centre and main station big modern hotel spacious everything works bar restaurant and a great weekend rate what's not to

wifi really only worked in the common areas.

working wifi and air conditioning

helpful staff, fantastic hot showers, huge comfortable beds, spacious room, bar and restaurant onsite and secure reasonably priced parking

no gym in the hotel

got great pinxto bar recommendations from hotel reception staff and they were spot

nice breakfast - quantity and variety - and kids no charge policy

great location and access to the nearby gym was a bonus

it was all good except for the fact the we saw a live cockroach when leaving the bar area

near the motorway. good bar food

we had an enjoyable meal in the restaurant, and the bar had a lovely christmassy feel about it

the bar and dining room were well managed for covid social

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before moving on to the next

our 2 bedroom room was huge and kids loved the spa bath

room service was also quick and offered just what i needed

the wifi was unstable at times.

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly recommended great value for money service from the staff was amazing

no room service menu floor in bedroom not very clean always forgot to replenish toilet

e women manning the coffee bar also sometimes slipped me a mini baked sweet on the side, a kind gesture

we were not encouraged to explore food and bar options.

bar at the hotel opened at 11

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

also the restaurant, bar out outside cafe was closed

nicely decorated reception and bar area, good sized rooms

we ate in the bar area and the food was delicious and well priced

good wifi

cosy intimate decor in reception, bar and restaurant

room service would not always clean and turn over glasses and cups in room

i also like the bar in the basement

staff in the bar area despite the language barrier did their very best to understand us & were helpful &

the bar had a great menu with good breakfast

friendly and efficient bar staff

breakfast was not a traditional bar, you ordered at a small bar and paid independently, which was fine, if rather confusing

laundry service was awesome

excellent location for visiting the city, shops restaurants and bars, comfortable room, good breakfast and brilliant on-site parking facility

location

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute cleanliness of rooms

the breakfast is also really good, great selection, all very tasty, and the chef/ waiter is very kind

breakfast

there is a first rate tapas bar within sight

the concierge gave my kids chocolates when we checked out

friendly and helpful staff, nice bay window view. wifi did not work though.

wifi

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje gutierrez

an extremely well stocked bar and a mini bar in the room that, for a surprising change, wasn t a rip off

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are very

i couldn't connect to the wifi.

good wifi as well

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

was large, new, nicely furnished and with comfortable beds, and equipped with a full operative kitchen; even though there were no

great location, very spacious, mini-kitchen, friendly helpful staff

everything (except the wifi). (-)erraticy wifi. (-)wifi unsuitable for working purposes and very intermittent service (+) good wifi-connection (-)wifi was useless. (-)wifi was erratic. (-)wifi was spotty (-)wifi weak. staff enters the room to replace the water but not to clean the room

we traveled with a child with severe food allergies, and this kitchen offered an excellent freezer and an oven

having kitchen in the rooms is excellent

the staff were very friendly. the breakfast was great and the coffee in the bar also.

bar staff also very friendly

bullish welcome but maybe a language barrier

there was a varied and tasty breakfast and the bar was useful for use during the day

location, cleanliness, good-sized bedrooms, nice gym

no bar open when we arrived

very kind - somehow i felt that i was disturbing them - especially that at 10:40 i went to the bar and asked for a cup of tee

onsite ev charger was great and the hotel was clean and well

in expecting to get a drink and arrange an evening meal only to be told we couldn’t use the bar as there was a private party there and the restaurant was closed even though the hotel

it didn’t have a lounge bar to relax in

no room service over the weekend and has not restaurant.

-pity that the room service is not availlable already from friday on, especially because almost nothing

no room service at weekends, however the staff helped with helping us to order uber eats

especialy for the gym we booked this hotel

room service food was average quality and was not covered when it arrived although it was cooked

room was nice and comfortable the staff were lovely and the tapas and food in the bar was good

the facilities were excellent, we had our dinner in the evening at the bar area whilst having a drink

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

in the evening you can have a three course meal or bar food until late

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to also