the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

very accommodating for families with kids

very accommodating for families with kids

), any reference to 24-hour room service should imply that a basic choice of hot food is available at all times, not only

the welcome drink and snack at the bar is also very positive

there is free wifi throughout

acceptable for the 21st century) very hot room at nigh

en if they claim they foxed

the hotel is perfectly adequate for a short business visit to valladolid, with strong wifi, pleasant staff and an acceptable breakfast

wifi really only worked in the common areas.

lovely bar area with friendly staff and served the best sangria

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

helpful staff, fantastic hot showers, huge comfortable beds, spacious room, bar and restaurant onsite and secure reasonably priced parking

was not self-service, but bar staff so helpful that if you asked, they'd help and get anything you wanted

i also like the bar in the basement

the evening bar and kitchen team deserve an extra mention - thank you

personnel , location and bar area available hours for breakfast as well as lunch and dinner.

hotel uses the bar to provide a wide range of bar snacks in the evening and breakfast

also the restaurant, bar out outside cafe was closed

no bar or evening food but plenty of places outside

nicely decorated reception and bar area, good sized rooms

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had known about the bar we may of not

comfortable room and bed,pool was a bonus and also situated across from a mall

excellent facilities. we had the spa just for ourselves extremely polite and helpful staff

spa chargeable

the bar and restaurant staff were very helpful and happy doing their job

pool open would be great

extremely comfortable and separate suite for the kids

the bar had a lively atmosphere and served some fine food

room with kids was great, breakfast was fantastic and nice terrace front and back

surely they should have got intouch with the kids teachers who were looking after the kids

the bar is lovely for a drink or good light meals too

the bar and lounge area had a good vibe and was frequented by really nice local residents

we were also unaware that the hotel bar would

breakfast was not a traditional bar, you ordered at a small bar and paid independently, which was fine, if rather confusing

laundry service, however, my white pullover came back (washed) slightly blue

friendly and efficient bar staff

breakfast was expensive so we went to a local bar for tea/coffee and toast

breakfast is indeed on the pricier side, but well worth it, with lots of pastries, excellent

location

24/7 front desk. excellent breakfast. very friendly staff close to all major sites.

the breakfast was phenomenal and all the staff were truly helpful and pleasant

it has helpful staff, good rooms and restaurant and on site parking

easily located & good parking, bright and clean.

the room service and the food

big family bedroom,nice space for the kids to play and great swimming pool.

easy free parking and good sporting facilities on site

the concierge gave my kids chocolates when we checked out

wifi a bit spasmodic. hotel not on driveble road.

the location! the balcony, and the wifi was good.

the bar wasn t open but they very kindly us ice.

friendly and helpful staff, nice bay window view. wifi did not work though.

i couldn't connect to the wifi.

since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was empty but had a little bit of food

huge room, huge bathroom, excellent breakfast, friendly staff and lovely bar terrace at the

an extremely well stocked bar and a mini bar in the room that, for a surprising change, wasn t a rip off

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are very

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

we traveled with a child with severe food allergies, and this kitchen offered an excellent freezer and an oven

well equipped kitchen

good kitchen facilities in the suite

great location, very spacious, mini-kitchen, friendly helpful staff

only thing that was missing would be a welcome pack for the kitchen

keep your kids next to yourself

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

very slow check in, near to a big toad, some troubles with wifi, dog fee expensive 15 eur

the gym

good location, nice bar inside and out. staff friendly.

the bar was tremendous lounge area clean and attractive check in smooth and quick

location, cleanliness, good-sized bedrooms, nice gym

there was a varied and tasty breakfast and the bar was useful for use during the day

bullish welcome but maybe a language barrier

the staff were very friendly. the breakfast was great and the coffee in the bar also.

when using the advertised 'room service' of 24/7, we were told that we needed to wait until 20

food and drinks in bar and restaurant of very good quality with a nicely judged selection available

place , good big room and inside pool was awesome to relax bed was good the local restaurant was ok they where nice but it was

pool, restaurant evening meal and breakfast excellent. room very good. great view over the river

found the pool , gym, steam room a bit of a let down

very kind - somehow i felt that i was disturbing them - especially that at 10:40 i went to the bar and asked for a cup of tee

given to us were poor and we had difficulty finding the hotel which is way out of the centre the bar did not open until 6

a private party and there are no others in the vicinity of the hotel so it was tapas in a little bar for dinner

in expecting to get a drink and arrange an evening meal only to be told we couldn’t use the bar as there was a private party there and the restaurant was closed even though the hotel

onsite ev charger was great and the hotel was clean and well

i went to use the gymnasium and found a very small room with 3 pieces of equipment

no room service over the weekend and has not restaurant.

how should we deal with that they explained that we should take rounds in the restaurant or call room service

room service is very limited and starts like the restaurant at 8pm

perfect if you’re coming from a long trip and just need a good bed to rest perfect for pets & kids

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to also

room was nice and comfortable the staff were lovely and the tapas and food in the bar was good

in the evening you can have a three course meal or bar food until late

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

is lovely, we arrived late and was disappointed no water in mini bar but apart from that all good its are 4thtime staying with

our 2 bedroom room was huge and kids loved the spa bath

building was fabulous, bar excellent, restaurant superb. staff could not have been more helpful.

our 2 bedroom room was huge and kids loved the spa bath

large room, helpful staff, bar on site, charming hotel.

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before moving on to the next

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads, sandwiches, tapas

bar food was poor

restaurant is closed one night in the week, but they served bar food instead which was

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the dinner and wine was

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese, salad