since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was empty but had a little bit of food

was lovely for a pre evening drink and the prices were very keen and in keeping with the local bar levels

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are very

huge room, huge bathroom, excellent breakfast, friendly staff and lovely bar terrace at the

breakfast is indeed on the pricier side, but well worth it, with lots of pastries, excellent

excellent location for visiting the city, shops restaurants and bars, comfortable room, good breakfast and brilliant on-site parking facility

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service super delicious and good value for money

location

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute cleanliness of rooms

the concierge gave my kids chocolates when we checked out

the location! the balcony, and the wifi was good.

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje gutierrez

there is a first rate tapas bar within sight

wifi a bit spasmodic. hotel not on driveble road.

good kitchen facilities in the suite

comfy bed, great shower and the kitchen was well equipped

having kitchen in the rooms is excellent

found it difficult to operate the kitchen facilities some staff weren t very helpful

only thing that was missing would be a welcome pack for the kitchen

tea or coffee in room and room service does not start until 8:30 pm

friendly staff, good location, best free wifi 14mbps simetrical. automated parking.

cosy intimate decor in reception, bar and restaurant

we ate in the bar area and the food was delicious and well priced

the evening bar and kitchen team deserve an extra mention - thank you

good wifi

the welcome drink and snack at the bar is also very positive

en if they claim they foxed

), any reference to 24-hour room service should imply that a basic choice of hot food is available at all times, not only

30pm and the expensive but excellent el bar restaurant across the street

the bar and lounge area had a good vibe and was frequented by really nice local residents

we were also unaware that the hotel bar would

friendly and efficient bar staff

laundry service was awesome

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much

we were not encouraged to explore food and bar options.

also the restaurant, bar out outside cafe was closed

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had known about the bar we may of not

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

the bar was tremendous lounge area clean and attractive check in smooth and quick

location, cleanliness, good-sized bedrooms, nice gym

the staff were very friendly. the breakfast was great and the coffee in the bar also.

bullish welcome but maybe a language barrier

there was a varied and tasty breakfast and the bar was useful for use during the day

working wifi and air conditioning

wifi poor. room very dark. elevator very slow.

lovely bar area with friendly staff and served the best sangria

wifi kept cutting out

couldn t get the wifi to work

onsite ev charger was great and the hotel was clean and well

in trowels and curtains cracked sink tired decor tiles on arrival ( not when booked) that the bar and restuarant where closed because of festival

in expecting to get a drink and arrange an evening meal only to be told we couldn’t use the bar as there was a private party there and the restaurant was closed even though the hotel

very kind - somehow i felt that i was disturbing them - especially that at 10:40 i went to the bar and asked for a cup of tee

you receive a free bar drink if you had choose to receive no house keeping the next day

surely they should have got intouch with the kids teachers who were looking after the kids

nice bar and restaurant close to all the amenities

room with kids was great, breakfast was fantastic and nice terrace front and back

the bar is lovely for a drink or good light meals too

extremely comfortable and separate suite for the kids

room service is very limited and starts like the restaurant at 8pm

no room service over the weekend and has not restaurant.

perfect if you re coming from a long trip and just need a good bed to rest perfect for pets & kids

how should we deal with that they explained that we should take rounds in the restaurant or call room service

-pity that the room service is not availlable already from friday on, especially because almost nothing

staff and pets/kids friendly approach!

check-in was good for kids as they received a small cuddly toy, which made them feel welcome after

room service was very good nice food

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

so when it s too cold or raining and you can t eat outside with your dog you have to use room service

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

the have a good place for the kids (2-10 years old)

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

great location just off the highway. bar and snacks great quality and well priced.

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to also

in the evening you can have a three course meal or bar food until late

bar prices good and reception staff on arrival very pleasant and

amazing swimming pool, good staff, good spa and lovely restaurant

kindness and late check out...

the spa is ok, but small, and nothing special, thus can hardly be recommended

location, clean room with mini bar and good shower, enjoyed the breakfast, easy to park and good value

spa opens only for weekends

safe easy parking in front of the hotel

spacious room, we made use of the gym and indoor swimming pool

easy and free parking, impressive lobby, grand building with history

good location. comfortable room. lots of choice at breakfast pool as we had it to ourselves.

free secure underground parking a real bonus

convenient off the motorway. easy parking . great rooms and restaurant. dig loved it too

it has helpful staff, good rooms and restaurant and on site parking

on site free parking

easily located & good parking, bright and clean.

comfortable room, friendly staff, nice bar, easy parking outside, handy gym, nice quiet location just outside town

very accommodating for families with kids

very accommodating for families with kids

our 2 bedroom room was huge and kids loved the spa bath

building was fabulous, bar excellent, restaurant superb. staff could not have been more helpful.

our 2 bedroom room was huge and kids loved the spa bath

large room, helpful staff, bar on site, charming hotel.

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before moving on to the next

by the side of the motorway excellent value for money choice of a l carte restaurant or coffee bar facilities food excellent in both

had food served as room service was excellent .

nice bar and outside area, tapas with drinks very nice

in winter we could not take advantage of the magnificent swiming pool , but we shall be back

glass of prosecco on arrival, excellent dinner, excellent staff, good parking

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the dinner and wine was

restaurant is closed one night in the week, but they served bar food instead which was

only one person at the reception and serving at the bar and in the restaurant

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese, salad

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads, sandwiches, tapas

this hotel several times because of its distance from santander north or southbound and ease of parking

superstar young lady receptionist, bar person and waitress all rolled into one

pleasant check-in and bar person

clean and spacious room. good wifi

great bar - didn't use the restaurant as it was closed but did eat tapas in the bar which was lovely

and bar facilities were excellent

great place for a stopover in a beautiful little town. lovely bar downstairs.

excellent hotel with cosy gastro bar with drinks and snacks , used a

warm and comfortable room, cosy gastro bar in front, excellent restaurant at back

the bar man gave me a nice breakfast the next morning and provided me with a

nice bar attached to hotel with decent prices

the two sisters who served in the bar and restaurant where lovely

bar prices very good as were quality and price of tapas

location hotel and room spotless nice little bar and several bars within 300 metres

the breakfast was exceptional

the hotel provided secure parking for our 5 motorcycles

parking out front

free parking

good location. excellent breakfast

breakfast was good

believe the photos of the gym

it was quiet. the parking was great. the ladies at the desk could actually speak english!

the location of the hotel had a beautiful outlook over the pine forest and the parking was easy to access

small indoor pool