clean, comfortable, staff was professional and kind, many ski resorts around, pool and gym very good

location is perfect and beautiful, the option for a gym even though small is great

pool; balconies; privacy; laundry facility; lovely property

bbq sites and the rooms were comfy. laundry facilities decks

gym could have more equipment

just to stay only because there are no hotel class facilities such as breakfast, swimming pool, gym, etc

the laundry cards are keyed to a specific property and you have to add

laundry in building

laundry was a minimum $10 and we only did 1 small load

the rooms weren't anything fancy, as expected from dorms but it had a kitchen and the laundry in the building was very helpful

it would have been nice to have some sort of notice that the pool isn't open..

bed was very comfortable and the breakfast was great

very clean good breakfast and very friendly staff

breakfast included

location and breakfast was good

the kids enjoyed the breakfast spread

beautiful breakfast,the fridge and the phone wasn’t working so i immediately was upgraded to a different

brand new facility, great breakfast options, nice gym just overall really nice hotel

pool that was full of disrespectful kids, reason we booked at this hotel was so we could swim and sadly did not have a good experience

great free breakfast - a far cry from other places we've stayed at in orillia

quality and value for money, they accommodated or early check in, staff was excellent.

swimming pool and well maintained, perfect my little boy who’s 6 year old

the pool is very small and the chemicals were strong. there is a sign for the spa and a

value and very clean breakfast kitchen.

awesome, would be even better if the ev charger was fixed

the pool was a big hit with my friends too

we all really enjoyed the pool and hot tub they were nice and

price was great, pool was open nice and early

unfortunately the pool was not open when we checked in but that’s understandable as pool hours are from 10am-10pm

hot breakfast was great, and the indoor pool and hot tub were perfect for families

a great spot to stay overall good parking road access

price, cleanliness, free continental breakfast and free parking, pool

breakfast served, hosts were rude, bath tub had dust, room service was poor

didn't appreciate all the kids running thru the halls and the adults drinking in the halls

upgraded to jacuzzi room so my little kids could

the breakfast bag, would love some fruits.

us personally, this facility had the best gym, pool and dry sauna in all our stays at different best western hotels and other competitors in

breakfast

seems that every place we go lately, there needs to be one more staff member helping with breakfast

have breakfast included

were great, pool and spa as well as included breakfast buffet all definitely worth

i like that breakfast was included

pool

large pool

spa closed

booked for a night at a big concert at the local casino

lame continental breakfast. no pool. no variety in vending machine. furniture was dirty.

a little far from casino but great location for visiting down town orillia and mariposa

close to casino rama. it was comfortable.

lady at the front desk was extremely friendly and even offered me a late check out, without me asking, because i checked in very late

bed was very comfortable. breakfast was terrific. room was good.

no elevator, no pool, very old small fridge and a very old microwave

and everything was organized well and staff was extremely kind and respectful of the exhausted kids we had tagging along us

options for breakfast

a pool would be nice. but realize cost would go up.

everyrhing. hot tub and pool were broken. gym was trash.. rooms smelled like smoke.

we didn't try the facilities but there's a swimming pool and gym

gym rooms

most of the gym equipment was out of order

hot tub and pool are great , bed sheets and pillows were extra good

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7 minute drive) free coffee

the tv was large and the pool was alright

pool was clean, gym was good. staff were nice and room was well equipped.

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

pool needs to be updated

up to a dent in my door from another vehicle, when we in folded the pull out there was kids candy wrappers, old water bottles

breakfast always was replenished and the food was hot

a family with kids, i found that my kids enjoyed the idea of the smart tv where we could easily log in to their

great location excellent breakfast television channels were great pool was small but

appriciated for 1 hour early and late check out. nice and clean room.

everything and staff....breakfast was awesome

great gym facility

parking. there is not enough parking if you return late at night.

always lots of parking

pool was awesome size, tired them right out

the rooms were comfortable and the staff was nice. the kids really liked the breakfast options!

place had lousy wifi

the phone was out of order and could not call the room service

expected a stove/cook top in the kitchenette

the breakfast needs work

breakfast arrangements were excellent

pool and gym closed.

the gym was not operative and was being used as a storage

the room was just amazing. loved the fireplace and the spa tub.

clean and quiet room, nice breakfast

everything was good... i wish they had a pool for my nephews to swim in though!!

restaurant was closed, no room service, no pool, no bar, no stocked vending machines

unfortunately there wasn t a pool or jacuzzi.

no pool nothing for the kids

downfall was not having a pool but it did have a hot tub room, but defeats the purpose if you have a room with a hot

nice pool, great breakfast !

the price (booking.com) location to the casino the pool and gym, though i didn't use them

pool was closed

early check in by a friendly staff clean room with lots of hot water

breakfast was good

friendly staff, pool

just a suggestion to maybe fix the ladder at the pool

restaurant had fantastic breakfast, staff were very kind and helpful

very good breakfast large rooms comfortable beds

swimming pool