cob webs in my room than a haunted house,had an musty, moldy smell, ad said it had a pool but didnt

lady at the front desk was extremely friendly and even offered me a late check out, without me asking, because i checked in very late

excellent continental breakfast

what breakfast pretty sure all they give you is yogurt

it is in a convenient location for eating out and for the casino

they pool and hot tub is awesome and the arcade is perfect for kids it’s one of the only affordable family getaway’s and it’s close to everything

quality inn was in a great location, we stayed a night to watch a show and play some slots at casino rama

too far from casino

food on premise. mattresses good. free breakfast

the pool and hot tub were clean and extra towels available

the kids enjoyed the swimming pool both evening and morning

also, i liked that there is laundry in the basement, while its coin operated its very cheap

the wifi was spotty. the breakfast area was too small for the number of people using it.

the staff was really kind, the place was perfect and the breakfast was fresh and the pool was

room was nice but the pull out that our kids slept on was small and narrow

however staff would grab me water from the kitchen every day which is nice

restaurant closed at 10. did not make it to buy breakfast

i particularly liked the free ev charging for my all electric car.

have breakfast included

us personally, this facility had the best gym, pool and dry sauna in all our stays at different best western hotels and other competitors in

great free breakfast - a far cry from other places we've stayed at in orillia

brand new facility, great breakfast options, nice gym just overall really nice hotel

very cleaning, the breakfast was great. great location everything was really close.

also they have laundry facilities on site for $3

the pool was beautiful but cool. even the kids said so.

paul is a star. restaurant room service only due to covid excellent service. please go there!!

no pool nothing for the kids

the staff were incredibly helpful --- especially ben who helped us find laundry services and donna who went out of her way to help me with a special request late in the

room service was closed

the kitchen is stocked with these things

sad the pool was closed

breakfast is excellent

pool and area was clean and well maintained

my kids and i had to get out of the pool to turn them back

and comfortable and nice continental breakfast the kids had fun in the pool

the indoor pool is lovely and warm in the low 80s, and the hot tub is almost too hot

we like the full kitchen, access to gym and pool

every kitchen utensil, etc that you would need during your stay right down to dishwasher and laundry

we enjoyed using the bbq and pool

location is perfect and beautiful, the option for a gym even though small is great

laundry on sight, outdoor picnic area and grill free parking. very accommodating.

the laundry cards are keyed to a specific property and you have to add

just to stay only because there are no hotel class facilities such as breakfast, swimming pool, gym, etc

laundry in building

laundry was a minimum $10 and we only did 1 small load

breakfast was included, with scrambled eggs and sausages and waffles

the hot breakfast was perfectly adequate, considering the price point

easy access directory off the 400 with very decent breakfast and a pool!

very clean good breakfast and very friendly staff

easy access directory off the 400 with very decent breakfast and a pool!

because our mother who was living at the alexander had just passed away, we were looking for a pool, a good bed and a quiet evening, we got all of that

had a continental breakfast

breakfast waffle didn’t cook long enough, was a little doughy and the english muffin was very dry

it's a nice modern hotel, close to different stores, very good breakfast and gym

had a pool, clean and had breakfast

i've seen other units in that region who let their breakfast room open and place a coffee machine accessible to guest, but that's them

was no breakfast offered, location was totally easy, my room was impeccably decorated

fact that there was a breakfast room which we did not expect

bath and toilet being in a separate room than the sink and mirror and the breakfast should run later than

nice light breakfast in the morning

the pool and spa were still closed due to covid, but fortunately we booked a room with a spa bath- this was

swimming pool and well maintained, perfect my little boy who’s 6 year old

really enjoyed the room we got, it had 3 beds and a little kitchen so i was able to cook the girls' breakfast in the morning

the swimming pool quite small.

room was great had refrigerator and microwave and the pool and hot tub were awesome

hotel accommodated early check in and late check out which was very appreciated

good hot breakfast and an excellent location right off hwy 400

they gave us a late check out at no additional cost

hot breakfast was great, and the indoor pool and hot tub were perfect for families

price was great, pool was open nice and early

of covid-19 the pool and the fitness centre were not available

the lack in accessibility parking.

parking. not enough and toght spots for big trucks

lots of parking, several entrances, bathrooms near entrances. comfortable beds, clean.

the pool and the nice staff were wonderful.

no issues with anything. breakfast was good, room was clean, nice pool and hot tub.

pool / jacuzzi had no privacy

the kitchenette in the room allowed for economical home cooking when we wanted

well equipped kitchen

staffs were so friendly and so nice. the hotel and pool were amazing.

kids running up and down halls ... but that stopped before bed time

breakfast was excellent, hot and tasty

breakfast every morning. i'm ok with the environmental savings in terms of laundry service.

woke up to alot of loud talking and kids running around

), very good breakfast (hot and cold), 24/7 coffee and tea in the lobby, very helpful staff

liked parking at the door, and the pool, close to the mandarin breakfast buffet too expensive.

we had adjoining rooms, with a good in house restaurant/bar, with a decent pool

the pool, hot tub and sauna were great

we were looking forward to swimming in the pool but the water was too cold so we didn’t use it

the shower reminded me of gym shower and there were no body shower soap available

pool needs to be updated

they have amazing gym downstairs

gym was small

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7 minute drive) free coffee

the bed extra comfy very clean jaccuzi and pool were excellent staff very organised and kind

staff were friendly, good little store of snacks/essentials, room service each day

wifi was poor and i had an essential document to submit

the hotel at all because of the current circumstances, but we were not able to use the pool or gym or anything like that, which, like i said, is understandable because not everything is open yet

i couldnt eat - no accommodation for special diet - no gluten free or even non meat/eggs - no room service - nothing , cant even get a salad - must leave to

option to have dinner or room service at hotel

this wasn't the hotel's fault, except it had happened before we arrived, and they saw we had kids (kids always love pools), and they didn't inform us before checking in

great layout and decent size pool.

i didn’t like how the pool and hot tub closed at 9:00

it was entirely too small, and had too many raucous kids, some without adult supervision

great location excellent breakfast television channels were great pool was small but

packaged breakfast should be better

breakfast choices could have been better.

loved the jetted spa tub and our room.

large room, clean, with all amenities (small pool & gym), tv, wifi, air conditioning, fridge

the laundry room is not operational.

very good facilities, nice swimming pool

kids and i enjoyed the beautiful view from our balcony, and the lovely breakfast we had at the

friendly staff. we'll maintained property. lovely lake. activities for kids. etc.

we played tennis, went trail biking, paddleboarding, kayaking, swimming in the lake and the pool

didn’t have lobby and proper bar area it used to have