the heated pool was really heated and was at a good temperature

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

the breakfast could certainly use a makeover!

benefits of being there, late check out, no problem extending stay for another night

the breakfast bar was amazing with so many options both hot and cold

especially convenient to local gyms as well

no indoor pool

the dozens of kids running in the halls & slamming doors

it says restaurant and bar in hotel according to pictures but not quite accurate.

was nice the breakfast was good the pool my kids loved

wish you had a hot tub in the pool area. the pool area temperature could be alittle warmer.

room clean, friendly staff, good breakfast.

breakfast was great

the pool didn't look very clean

the workers were all friendly and respectful helping my kids ud83dude01 overall 10

everything! especially the lounge downstairs with the open bar !

free water, laundry on site, bar

the children enjoyed the pool we enjoyed playing pool at the pool table and the wxyz bar drinks

we can hear the people outside of the pool/gym talking

everything the desk clerk, the hotel location, breakfast room bed price

amazing real breakfast foods, amazing staff, pool table was fun

so the kids were dicouraged

breakfast was excellent, i never been to a place where you had eggs, sausage and grits

the breakfast wasn’t as good and the kitchen staff was rude to my children

the room smell wasn't that bad, but the hallways smell like dirty laundry

there was not enough seating in the breakfast area.

wi-fi worked great for kids' xbox

the gym was open, which is weird when it is an enclosed space and the pool is in an open area

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

a kitchen and extra space with kids was wonderful

the kitchen was nice to have

the breakfast was great. leave off the seasoning in the potatoes, just use salt and pepper.

room king size bed w eat in kitchen n enough space for my granddaughter to practice her gymnastics

clean fresh and had a kitchenette

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

there are no cameras or parking lot security

the location it was in. free parking, and easy access to the building

the knowledgeable front desk staff. they also allowed a early check in.

since covid-19 the pool and fitness room remain closed.

had a 6 year

the rooms were big and clean. nice bathroom and kitchen. breakfast was very good

having access to free laundry was very helpful

i thoroughly enjoyed the amenities of the workout room, hot tub and the kitchen suite

cleanliness/breakfast/kitchen

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

trash everywhere , trash cans over flowing trash in parking lot

very good parking area

i enjoyed the fitness room and equipment

prices were comparable to a regular restaurant and they even offer room service

free and bountiful parking

needed early check in and it was provided with a smile. thank you!

very clean ...good gym.....nice breakfast

i didn't like that the pool and gym was not open . that there was no breakfast.

pool breakfast approachable staff cleanliness

time they want a deposit next time they don't we had got a late check out till 1:00pm housekeeper knocked on the door and yelling at 11:30 the showers still

a better breakfast selection. bathroom a little more cleaner

hot showers and laundry facilities

comfy beds, full kitchen

the breakfast.

the breakfast could be better. having to get cookware and appliances from the front desk.

a room upgrade - nice suite with spa tub, staff was freindly and attentive

late to use the pool and wish we could have utilized it prior to morning checkout to help winde kids down after being on a long trip

the gym/pool was good too

plenty of things to do close to the hotel, and they have good amenities, gym , pool and a great breakfast ud83dude00

open the pool

the indoor pool was closedud83dude14 but no complaints ud83eudd17

was not satisfied with the breakfast.

we did not eat breakfast

breakfast was a bit old!!

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

loved everything about that place except the outdoor pool sitting/resting area

our kids loved both the indoor and outdoor pool with the slide

clean room. very helpful staff. close to highway/beaches. great gym.

wish the beach wasnt so busy, i couldn't find any available parking because of the events going on, so we has to turn around and go back to the inn

good spa vacation

it made this space useless for our kids as i wouldn't want my children around it

it made this space useless for our kids as i wouldn't want my children around it

live entertainment at the bar was amazing

early check in was not a problem

everything was sticky in bar area

the breakfast was disappointing but there are many restaurants close

very friendly people from the front desk to the hostess at breakfast

excellent breakfast

everything was great except the sofa and kitchen chairs should be replaced.

location near the old town. comfort. clean. staff, especially the lady at the breakfast.

bad view, hidden fees, uncomfortable cover, poor wifi

room service was very bad

the bar and restaurant

breakfast bar was a bit expensive but i guess everything is now.

had to call the room service staff to do it

the in door pool and hot but was not accessible

room service and breakfast was delicious

the pool and gym hallway was leaking with rain water not good

the restaurant and gym were terrific

good location in downtown norfolk. decent sized gym with good stations & free weights.

angle of the curtain bar may help with that

there is a bar offering some easy meals

though extremely busy and understaffed the bar had amazing customer service along with drinks

need larger tv and a window that open to let the chlorine smell out in pool room

and kind staff, clean rooms with a comfortable bed, beautiful lobby and great amenities (gym, rooftop lounge, bar), and a free valet service included for parking

room service can be a bit

i would maybe add a jucuzzi and make the pool a little deeper if thats possible

poor interior for fitness center and no shower in swimming pool side

pool was awesome

beautiful hotel. very clean. pool was awesome.

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

elevator, delivering room service), were incredibly friendly and helpful

the bar has an amazing menu

convenient location, lovely bar and restaurant

the gym was great, and open!!

we were here 3 nights 4 days and the pool was closed the whole time!

not even a free breakfast

time to update the room interiors, the restaurant could stay open longer, from breakfast through late night

no breakfast, bed on rollers.

love how it looked but the breakfast should have been included with the prices and also think about adding a

convenient to va beach. property had gym, indoor pool

was great this my third time will return in july good communication good service gym and pool

breakfast options should have been little better.

the room was awesome the bed was very comfortable. and the breakfast buffet was delicious.

know because of covid there was no hot breakfast but the selection that had could've been better

breakfast selection wasn't all that great. there was expired milk.

also a lot of kids in pool without supervision

breakfast was amazing

the hotel was in a great location. the staff were friendly. great pool and hot tub!

breakfast was exceptional

very cheerful breakfast staff.

clean room, excellent breakfast, good gym and nice pool

great breakfast, staff work hard to keep everything stocked - a quality

able to control thermostat. great breakfast. comfortable bed.

breakfast could be better

ttress and pillow) the pillows had lots of lumps in them, breakfast items limited room service, service charge and 20% gratuity were a bit

room service was not included do to covid but their buffet was open don't understand why

the pool was great! the beds were so comfortable.

did not like the parking situation

the breakfast was great as always and the waitress was very nice

clean room , clean linens and pillows evan the pool was really clean

i wished the pool was open

pool had just opened and was a little dirty.

the pool wasn't open.

the bathroom and the pool outside looked newly renovated

right near mall and restaurants. also liked the free laundry they offer

nothing in the gym worked

all rooms had a kitchen

when ask for 2nd was given a gym towel

the rooms are nice and clean, there's free laundry machines and a gym

honestly, nothing. perhaps the pool was a bit small, but no problems at all.

nice room clean comfortable bed swimming pool and gym very nice bathroom

very hot in the pool area and very loud. not very many pool towels. had to share with the kids.

it was clean, they offered breakfast and the check in was flawless.

unfortunately, we did not wake-up in time to eat breakfast

they charged me twice for a pet fee when i stayed only one night and one pet

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

they have pool, and small gym

room was spacious nice and clean, love the gym area and pool

heather was helpful because she called the shuttle for me

the pool was small, but my kids enjoyed...and it was hot in the pool area

excellent staff, amazing hot breakfast and comfort great gym laundry services

gym was not a gym

--- dollars , indoor pool and hot breakfast and sliced fruit it was a great bargain

but otherwise the restaurant and bar staff were very thoughtful

trouble getting my room serviced everyday

i can t think of anything but the parking seems to be limited

very nice bar and restaurant with great food

the shuttle service was terrific

somewhere that the pool was closed

wish there were room service or a microwave in the room

shuttle service was great as well

after calling to hotel, the team immediately sent the free airport shuttle to pick me up and was waiting with a smile when i arrived early in the morning after quite

didn't like the congregating of guest in the lobby, adjacent to the bar area

the breakfast

miguel and the other kitchen staff were excellent

front desk very friendly and amenities like gym and pool were impeccable

the price was really not worth it cause the kitchen , pool, fitness center not open

warm up that pool

the pool and bar was nice

great indoor pool as well

the steak from the in hotel restaurant was cooked to perfection, and it was delivered through room service

i like there was a bar/ restaurant on the premises and the facility also offers shuttle & room service

*room service did not bring fresh towels at all *pool has algae around the rim *hotel room had old

great location, huge gym and indoor pool, nice on site restaurant.

the restaurant/ bar inside the hotel is closed due to covid restrictions.

that we were so far from the beach the parking. the pool was too cold.

the staff was excellent and the pool room & gym were awesome

great facilities onsite including a restaurant, gym and pool

kitchen needed cleaned better and floors around kitchen

the room's necessities were well thought out;; the kitchen had everything we needed, the pots and accessories were great, the fridge was a great size

although i didn't utilize these amenities, hotel has a pool and a gym for guest use

the pool was clean, the courtyard was clean

was six kids and myself so i requested wash cloths and towels to accommodate the number of guest

they also have a free shuttle which is very convenient

the airport is very close to the airport and provides a free shuttle service

the amenities need renovation, especially the gym which had broken cardio equipment

loud, too many large groups being loud, gym was a joke, this hotel should be a 1*

shuttle service not available when we arrived at 11pm

location. adjacent chic-fil-a. ample parking for uhaul moving truck.

clean, comfortable and great breakfast.

the timeliness of the shuttle to the airport. and the driver was very nice.

smell in room when i entered and breakfast. but is still a great stay

breakfast was really good

i didn't assume breakfast and the bar would be included but absolutely thought breakfast

rooms were clean, staff at bar was great, even though kitchen was closed they were willing to make something for us to snack on

nice lobby with computer kitchen bar nice and patio outside very nice to hang out specially outside in the summer time

was no kitchen in the room, should have gotten a suite, room was a little crowded for the amount of people

but, a maid pushing a cart full of dirty laundry, knocked on the door and told me that i need to get out

everything was good, checkin time and check out. pool was great! very clean room

had great staff and their breakfast options was amazing

good location, nice clean hotel, great pool and fitness center

really good place clean and comfy good location and staff is great 24 bar and pool so cool

breakfast options

parking was across the street in a parking garage, which was kind of a hassle especially on the one

wish they would have notified customers befor ethey come that the hotel was closed along with the gym , pool, and other s i was looking forward to

pool hours

parking was provided in the parking garage across the street, and was easily accessible

facilities, pool , gym

no white milk for cereal for kids

entire staff greeting you at the desk, the gentleman who provided breakfast, room service - all of it was simply wonderful

only minor thing i would suggest is if you have a kitchen sink it would be nice to have to have mini dish soap bottles and those cheap dish clothes

was for 4 guest and they only had 1 soap bar

the light over the kitchenette area was burnt out

pool heater wasn't working so very cold but pool was nice didn't have a chair for the shower/tub

convenient and clean! late check out was great!

a lot of money no breakfast

location. breakfast and ease of parking.

laundry facility has some issues with dryer

no hot breakfast :

faulty door lock; dirty curtains; out-dated windows that don't open; no ice bucket; filthy laundry for guests

when i arrived, i asked for the password for wifi, it didn't work

almost 200 for a room that's crazy there's no pool here nothing that makes no sense and it's a drug infested hotel that

served muffins ,yogurt, cereal ,coffee, apple juice for comp breakfast

it was very comfortable and clean with a great breakfast.

at the front desk was so kind and so was the young lady that was over the breakfast area

loved it!! breakfast was on point, the room was on point, and customer service was excellent.

one issue myself as well as a another guest noticed the pool room was warm but pool was very cold

the woman working in the breakfast area was very rude.

laundry facilities were awesome

the single elevator and the quality of the laundry facilities were the problems at this hotel!

was happy about the size of the room and the kitchenette

i absolutely loved the little kitchen area

t work, one of the laundry dryers doesnâ

exactly what' was expected, my kids had a blast walked straight to my car from the room.

the pool because the kids had a great time

the best place to stay with kids

it was hot that night with my kids

see my kids from the room in the pool

the kitchen or breakfast crew was also very helpful and kind

fitness room could use updating. at least make sure equipment is operable.

no meat of any kind for breakfast. bacon ect

the fitness center was small

the young lady that prepares the continental breakfast took pride in her work

staff was personable and especially the ladies in charge of serving breakfast

spacious rooms, super-friendly staff, bagged breakfasts

fitness room was small as well and only 2 of the 3 machines were working

the fitness room smelled of mildew and something like urine, i ended up not using the fitness room for

the breakfast was great along with all the staff

breakfast was a fee but not very elaborate.

under construction no pool available

pool closed

have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing issues

other than the breakfast, great place!!!

the spa tub and comfy bed

indoor pool

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

easy location, pool, parking & a great buffet breakfast.

the sheets should be white and like they came from the laundry

breakfast was continental but has enough to choose from for breakfast

the breakfast was awesome

even though breakfast was small, there was still plenty enough options to please my four picky eaters

breakfast bar

it was very clean and very comfortable! the staff were nice and the breakfast was good too