heated indoor swimming pool and steam room helped us relax in the evening

under rated resort and spa hotel

pool and gym were fantastic

all the facilities were also excellent, huge well equipped gym, beautiful pool and hot tub, and amazing coffee and pastries in the cafe

room temp was too hot, the bar would not serve us at 12

loved the rooms,food.veiws, pool and location was perfect for us

lovely hotel lovely swimming pool lovely views

no indoor swimming pool

location, welcoming friendly staff, excellent breakfast and i felt that nothing was too much trouble

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base yourself to visit

very relaxed with outside communal space for table tennis or just chilling

the spa facilities were amazing and nothing was too much trouble for the staff

plenty of parking views

wifi signal was poor

resident bar was very relaxing with good quality drinks

i was with my kids and partner ( who isn't polish) so we spoke english and i didn't want to make thing out of it (-)only niggle was kids running and jumping in the pool although not hotels fault as there was a sign by pool with (+)clean, pet friendly, indoor pool was open till 9pm which was perfect for an even swim for the kids (+) i stayed when it was quiet in april although it was the kids holidays so would have expected it to be busier (-)the pool could have been a little warmer especially when you have small kids. (-) full english breakfast small portion(more like for kids), asking for coffe or tea to be serve (+)staff were welcoming and very accommodating pool was great fun and clean great to have with the kids (+)fantastic food. kids loved the pool. staff efficient and polite. (+)good sized room, really nice receptionists, great breakfast, kids loved the pool! (+)property has massive family rooms complete with what you ll need for families with kids of any age

the pool could have been a little warmer especially when you have small kids.

we were lucky enough to have a parking spot which we paid for and the early check in charge was very reasonable

only niggle was kids running and jumping in the pool although not hotels fault as there was a sign by pool with

were absolutely beautiful and had just been done the atmosphere is so beautiful the pool and the gym area are beautiful i just love the whole place and the

& spa,lovely warm spa bath although you need a pound to start the spa

swimming pool /gym open

no spa out of order

the spa wasn't open due to covid

with a sliding door which doesn’t shut and the bed was small not for 6ft people said there is a spa but the pool was just a bit bigger than a no jacuzzi and if it was working you had to pay £2

was modern, clean and the bar area looked fab with all the fairy lights and the views were

we had pizza room service which was awesome

bar staff, the best, informative

the rooms are spacious, modern and always spotless and the sea views from certain rooms/the bar are beautiful

girls at reception seemed uninterested at arrival. 1 day no room service.

the bar was a lovely place to sit & have drinks and the food was just delicious

evening meal great location very central nice clean room bar prices were reasonable great breakfast easy access to beaches and

nice room really clean good facilities, lovely lunch in the bar when we arrived

they even made a separate table for breakfast in the bar area so the dogs could join us

it has its own bar with great prices and great food

so our night away from the kids and first lie in for years, never materialised

spa and tranquility area to top it all

is not a kids friendly hotel, restricted to use some spa facilities with the kids

breakfast was excellent the best choice i have ever seen

breakfast amazing really clean staff wonderful spa exceptional really really great for kids, especially the on site crèche

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

we ordered food at the bar too and it was delicious and again great service

great bar and restaurant facilities

nice breakfast. hotel located well

it, didn't like the little green light outside toilet was so bright, as a disabled room needed bar handle on bathroom door as hard to shut in

breakfast was nice

late check out so helpful

hadn’t realised you had to pay an extra to use the pool (£30 for 2 adults and 2 kids)

single room was very spacious

staff were great, free parking outside and free access to the spa included

answered the phone when i rang for room service

comfort of hotel, staff very helpful, breakfast very good

delicious dinner and breakfast , fabulous pool and spa and amazing location! we loved our stay !

breakfast was very pleasant with great views

the pizzas in the pool complex are excellent

breakfast, spa facilities, friendly staff, stunning room

adults only a big advantage

fistral beach close enough to walk along the beach to rick steins fish restaurant swimming pool and spa are

view from the room, bar and restaurant is fantastic

adults only

guests can enjoy indoor swimming pool and sauna, which is included in the price

slow dining room service --lack of staff?

the family room was nice and spacious with an extra bedroom for the kids

the bar is a pleasure to sit in very comfortable for the size very cosy

there were some connection issues with the wifi across the hotel but staff were aware and working to sort this out

room service during our 3 day stay

the parking is very handy with the location

sat in the lounge area of the bar with other guests having a friendly chat

were very nice,breakfast was very nice and we had 2 evening meals during our stay which were also very nice

location was great, free parking, staff are friendly and helpful

good location, breakfast was fresh and filling,had a good nights sleep, bar selection was modern and clean and

the staff are always friendly and helpful..even when the wifi was cut by work outside!

tel reception, room service, brasserie and spa)

coffee was bitter. but my biggest issue was the poor wifi. the bar was very expensive.

also having kids in there ruined the ambience a little bit

and hotel management response luxury room is excellent swimming pool and gym above my expectations staff very kind and

the pub however was very comfortable and had a good bar etc

breakfast very good, beds good slept like a log, bar staff and the breakfast girls were great.

quaint charm in the bar area, enjoyed an evening with local customers

landlady and staff were very friendly and the hotel had 2 beautiful cats the bar was well stocked and the food was great my daughter and i enjoyed our

and customers at pub were soooo friendly and i was made to feel very welcome if visiting the bar at the end of a day

breakfast was really good and the bar was open in the evening which was good after dining in town

wifi didn't work, decor very dated in many parts of the hotel.

the hotel manager allowed us to park in the front and invited us to their bar area with a gorgeous view over padstow

some kind of late-night menu or room service would be great.

excellent breakfast, with friendly and attentive staff, on-site parking and good wifi

the spa was superb and a nice indoor swimming pool

we liked that the hotel was adults only as it was quiet lovely breakfast included handy location for eden, fowey, charleston,

we liked the muffins at breakfast delivered to the door. adults only. pool.

looks, feel, staff, spa and food.

firstly, i loved the fact that it is not kids friendly, it is very dog friendly though and the hosts made every effort to accomodate me and

the wife and kids loved it

the road was very quiet and led to a golf course, nearby harbour town and to the outskirts of st austell

it's a long walk to the beach and charlestown with small kids

staff were lovely. early check in. food was very tasty

the view is splendid from both the bar and the dining room. evening meal beautifully cooked.

staff were really friendly and managed to sort us out with some room service

the hotel is an easy walk from the town centre, the rooms are clean, super comfortable and wifi coverage throughout the hotel is perfect

the alverton was faultless, ample parking, amazing building & very attentive staff

) and bar facilities; our room was perfect with a really comfortable bed and a great bathroom

breakfast

and corwall, beautiful hotel , there is a big garden in front of the view sea, spa and swimming pool is fantastic, there are a loro of beach is near, fantastic, fantastic, very excelent breakfast

room service menu very limited

they offered a lot for extras for kids like the fun zone and free lunch etc

gym fairly basic, but adequate

the wifi was really fast and reliable

the initial drive into the parking area of the hotel was awfully depressing

location, facilities including free ev charging were great

free ev charging in car park for upto 4 ev's at the same time

housekeepers needs to pay more attention to detail around replenishing the fridge and general room service

cental location and plenty secure free parking

everything was great breakfast and dinner were lovely room had everything we needed

the bar was well stocked and good value for money

wifi would not work in the room, fine in the bar area.

ideal for couple and family with kids

cracking room and views! great bar and food

long length breakfast serving time which was plentiful and hot

the property was being upgraded and all very clean and well run. i liked the laundry facility.

breakfast was great

we were surprised how expensive it was to do a load of laundry.

rooms lovely, beds comfortable & breakfast excellent

the rooms are spacious and the breakfast is good for the value

accommodated early check in request, staff were amazing and very

the attitude of the one of the bar staff

the restaurant and bar next door had a good ambiance and again the staff made every effort to accommodate us

all i would have liked was to be able to sit at the bar rather than a table.

in annex musty and bathroom grotty restaurant/ bar not open on sunday night - that’s ok but should be on booking

great choice for breakfast and lovely orange juice, great staff and very welcoming

bar didnt really open to the times set out in the hotel info but i do realise the guests when we

breakfast wes fine i had poached eggs one day they were runny which is what i like another hard

the breakfast was freshly cooked and tea and coffee plentiful

we had a studio apartment and particularly liked having the kitchen facilities

didn't make breakfast as the bed was so comfy i didn't want to get out of it

a washing up bowl in the kitchen sink might be a good idea and save water when washing up a few things

little personal kitchen with all you can need

children’s playroom & pool were excellent

the wifi was able to be connected to

on this occassion the wifi was not working, so had to drive to the closest mcdonalds to do

ordered room service and the food was very tasty

very poor wifi connection

lots of parking and an excellent carvery in the bar next door

comfy bed, good coffey & fridge content, new bathroom , good breakfast included

the bar service was also excellent; we never knew there were 3 different types of manhattan cocktail,

position perfect, staff perfect, breakfast perfect

the breakfast was too class but the dinners were outstanding

used the hotels ev chargers, and i have never paid so much as i did here - £1

secret cinema and kids play room

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of a private home, mini movie theatre for 25

breakfast on the full cornish or cereal and continental croissants

could be a little slow at times, particularly breakfast, but this wasn't a problem as we weren't in a rush

secret cinema and kids play room

spa facilities were great

the swimming pool/jacuzzi were lovely

the kids couldn't sleep the first night, we raised this next day and they brought another mattress

excellent service. clean restaurant, room, and gym.

the night bar and late night room service was fab

the bar could be in a better place

bar area no atmosphere, and you had to use the same steps

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

disappointed with no safe for valuables and no mini bar in room

and there were 1 kingsized bed and 2 single beds, which were enough for 4 of us(2 adults and 2 kids)

it has its own bar on the site serving local and continental beers, with excellent food

beds staff helpfulness of bar staff in giving us an amazing takeaway roast dinner to eat in room

also the staff working kitchen and in the hotel were lovely honestly one lady was joking with the kids she made them so happy every morning for the day ahead, after a crazy year and the kids

bar and live music on site was very good staff were friendly happy very helpful location was

we had room service for dinner, and the crab sandwich was lovely

the staff are very friendly and helpful and the hotel has an ev charging point which was great for us after a long journey

views everywhere, very attractive bar, lovely restaurant, choice of places to eat with different menus and fab bar downstairs

ich was excellent)

breakfast / ev charging

visited the pool/jacuzzi facilities, changing rooms a little tired could do with a refurb, steam room waiting

- hot tub - under 16 s not allowed, appreciate safety hazard and that some people have paid for spa experience but with no-one in the pool area why it mattered i do not know

towels were provided as were some toiletries per bathroom and a little welcome box in the kitchen containing a dish towel, an eco soap, a dishwasher tablet and some tea and coffee to help

spa staff very friendly

free solar powered ev charging throughout our stay was fantastic and much appreciated

one and only fault i could find with the hotel was that in the spa there is a snooker table outside of the treatment room

beautiful views, staff that went above and beyond! spa was beautiful and clean.

staff, amazing location, spa and gym was decent

views nice clean rooms really comfortable bed nice hot shower/bath lovely polite staff and breakfast was really nice buffet with fresh cook breakfast of your choice from

very attentive staff , clean and fantastic spa facilities

wifi did not work, service poor, not as advertised quiet and so on, tough steaks and when asked for

lounge bar & entrance hall very lovely

our room was near the gym/pool, which was noisy.

comfortable bed and gorgeous bathroom on the same corridor as gym and pool which were perfect after a long day of travelling

easily accessible with parking. self check in service was straight forward.

lovely spa and sauna too and great value for a sea front

breakfast excellent staff very pleasant and helpful

very good breakfast the spa facilities were a great bonus

breakfast was exceptional for quality and quantity

the price this was the best hotel i’ve had for £60 the breaky was the best free breakfast included i’ve ever had

afternoon some kids have swimming lesson in the half part of the pool

excess to pool and gym

location swimming pool, jacuzzi etc... views comfortable bed clean friendly staff

my breakfast was great

spa facilities were well set up and the massage was really good

clean hotel , lovely breakfast , superb staff , good gym and relaxing warm pool and spa

although i didn t use the spa i did use the pool

want to be in the hotel , town is about 15 minute walk away , as it was half term pool full of kids so could not use, they take people in from outside

the only issue we've had was not having our room serviced two days in a row despite leaving the door notice

my husband used the rowing machines in the gym: they need some attention/maintenance!

first class, the receptionist 's were so very polite and helpful, nothing too much trouble, the pool was really lovely and the spa was to die for, but not that busy,,

good kids menu

the swimming pool

the pool and jacuzzi were amazing

the bar and restaurant staff were also very friendly and made our stay very enjoyable

the staff were lovely, the room was beautiful and very warm, and the breakfast was stunning as always

the breakfast we had enjoyed as well especially the extra coffee

breakfast was

and bar staff appeared to be overworked and stressed

great location - great room - big room with a wonderful outlook - good breakfast - good restaurant - very good dinner

the spa facilities sounded wonderful, unfortunately i ran out of time to take advantage of the treats

the spa treatment was very good and the special beef joint for 2 was incredible

good choice for breakfast

breakfast was absolutely superb, great choice of buffet and cooked to order dishes

products in the bathroom from the spa smelled nice and were a nice touch

wonderful hotel set in stunning grounds & golf course.

room service food is not

free ev charging is a massive benefit

young children allowed in the area as well, so kids bombing in the pool made it more of a municipal pool rather than a spa bath filled up when

beautiful estate, kids loved the large pool and jacuzzi.

great location. views from bar area are amazing

plenty of car parking spaces and the choice of outdoor pool or indoor were great

have really thought about what kids - big and small - need and

the views over the cove are fantastic, also enjoyed from the dining room and bar areas.

the views and gardens around the hotel also outdoor pool and indoor everything was nice

as we drove up to the hotel to the friendly, chatty and helpful staff to the vegan options in the bar

as there are no shops in the vicinity and room service was a little patchy, not having a fridge in the room to keep things chilled was quite

outside seating and bar area were lovely

hard to fault it but if pushed a lack of parking.

without having to be in your room) the spa is fantastic with lots of room, outside hot tub and pool are a bonus to sit and watch the stars come out

local golf club has benefited by departure of chef after twenty years

from the room was just the back of the hotel ac units and even though this was very off-peak parking was a bit sparse

very clean, amazing breakfast

fast wifi, water was hot

we ate in the coachman s bar and the food was excellent