the views and gardens around the hotel also outdoor pool and indoor everything was nice

the heavy reliance of paper for ordering food which had to go a long way to the kitchen each time

wifi is not good

spa and indoor pool and wonderful sea view

lovely gardens and plenty of parking

outside seating and bar area were lovely

also not the best parking

wonderful amenities, spa, pool and steam rooms

views are amazing and the staff at the hotel and spa are so friendly and couldn t help enough

after days of exploring for instance st michaels mount, you can hop in the spa and jump in the pool

room service

used the sauna and pool before working

wonderful hotel set in stunning grounds & golf course.

parking easy and plentiful

e best facial i ve ever had) and golf but you could also try lots of other activities such

breakfast amazing

notice that the women worked very hard behind the bar in the late afternoon/evening, however, there were two men that seemed busy at doing nothing

good to have a bar for a quiet drink before dinner

evening meal was excellent and so was the breakfast,staff could not do enough for you,and the manager neil also makes everything run so

we came back to the hotel mid afternoon the staff lit the log fire for us in the bar area

breakfast was lovely and the way it was done to avoid contact worked very well with the separate

00pm, we tried to book for dinner

the bar area and bridge lounge are amazing, obviously very quiet when we were there as people are

parking on site

the spa facilities sounded wonderful, unfortunately i ran out of time to take advantage of the treats

comfortable bed. excellent room service without supplements.

location, wonderful staff, fantastic bar and food

fabulous breakfast: the best sausage and bacon sandwich ever

great breakfast, free parking

wifi was a bit iffy but otherwise ok.

lovely location, kids liked the pool.

good location good facilities car parking and a very good breakfast and an excellent price

the choice of food for breakfast and dinner was superb and very well cooked and presented

the swimming pool

the pool and the gym were good

just a really lovely place to stay. nice to have a gym, pool and spa onsite. food was divine.

i also loved the pool and hot

the kids couldn't sleep the first night, we raised this next day and they brought another mattress

room, friendly staff, good parking , enjoyed the bar and restaurant too

exceptional room. very pleasant team and breakfast quality was also exceptional

hotel with wonderful indoor pool and gym facilities

no welcome pack or information such as wifi code or clear details about hotel and amenities

relaxing bar area and lounge with awesome breakfast

there was no card in the room with wifi or breakfast timings and no one to ask

had been thought through carefully to minimise disruption to visitors, only the spa and gym were closed- understandably

the use of the gym, sauna, pool and steam room is great

we took our clothes back to the toilet in the main hotel were it was cooler with less kids running around

helpful staff, excellent breakfast selection, very clean and comfortable room, with tea and coffee, tv, toiletries, etc

ud83dude0a the spa is a must try

were very welcoming and also very helpful, a lot of facilities to use like the spa and swimming pool

great to have use of the pool and gym, location great

if it's a spa hotel then it should be solely that and not have kids jumping around in the pool and taking my spa chair and robe and towels

everything,great location within falmouth and excellent service and breakfast too

the breakfast food was a let down , croissant were not fresh no hot chocolate available for my kids and poached eggs came out like boiled eggs

the staff were great. the large front garden is great for kids.

the bar and restaurant was very good too, food fabulous and drinks reasonably priced

beds staff helpfulness of bar staff in giving us an amazing takeaway roast dinner to eat in room

were at opposite ends of the property when i booked as a family - o had to leave the kids in a room across other side

also the staff working kitchen and in the hotel were lovely honestly one lady was joking with the kids she made them so happy every morning for the day ahead, after a crazy year and the kids

comfortable beds with nice linen, breakfast tasty and served in very nice restaurant, close by bar with restaurant serves variety of foods and drinks in nice atmosphere with music, i will be

the staff are very friendly and helpful and the hotel has an ev charging point which was great for us after a long journey

everything was lovely; staff, room, breakfast, location, parking, would definitely stay again.

wifi signal was not existent in room

some of the food options were not as good as they could be in pub and room service

wever understand this is out of the hotel s control) - perhaps more food choices on the room service menu

spa pool, when infact it just had a hot tub that was cold and broken, and no pool

right next to the beach clean rooms bar and garden terrace staff helpful and friendly parking great

lovely spa and sauna too and great value for a sea front

staff was amazing very friendly and helpfull from waiters to bar staff and cleaners

not linger longer chatting in bar / lounge area after last drink order at 10:30pm ,on the saturday evening due to need to be

there is a nice little pool and sauna

the spa treatments were wonderful and relaxing

staff very professional lovely welcome at reception beautiful surroundings fabulous breakfast very comfortable nice spa and

excellent with pool

our room was perfect and the view from the gardens was stunning, the pool and spa area were the perfect place to relax

location, lots of parking available in their huge carpark

found nothing wrong with the quality or quantity of food. room service was excellent.

parking was great as plenty, and easy access to the a30 as well

lots of parking and an excellent carvery in the bar next door

the wifi was able to be connected to

items in the kitchen were greasy from previous use

the staff were so attentive with room service and cleaning the hot tub etc

we used the indoor pool, sauna, gym and had a couple of drinks at the bar

massive shame the golf course has been totally left following adminstration

had booked a villa with kitchen

make sure to use the spa facilities at carbis bay, this was lovely

would have liked cereal at breakfast

breakfast, great bar staff

the shower was nice , and breakfast was lovely and tasty really quick service .

able to use the spa at carbis bay hotel as part of the package

no face cloths, no body lotion, no laundry bag

we ended up ordering room service after all restaurants were booked for one dinner and the in-room menu is really

of the catering staff in one of the restaurants and at breakfast were not quite up to the levels of service we would expect from a hotel of this stature

we were lucky but i can imagine on a really busy day parking could be an issue.

room service was terrible. 68 for cold burger, chips and pizza. don't bother.

indoor pool closed at 6 most hostel and spas stay open till 9 so u can relax in the evening when kids have

the bar is great and the staff friendly and efficient

the indoor swimming pool just seemed a bit dirty in the water and outside the pool

showers/changing rooms by the pool are dated and old , but that’s just being picky as overall it’s a really fab place to stay

kids enjoy so much unlimited pool

gardens and pool need looking after better

breakfast choices very good well cooked and presented

heated outside smoking area and an honesty bar for night owls - perfect

the heated pool was properly heated, had long opening hours, and just about big enough to swim

the breakfast was fantastic

the bar could be in a better place

bar area no atmosphere, and you had to use the same steps

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

disappointed with no safe for valuables and no mini bar in room

spa and gym were well equipped

thing we did notice was that the breakfast buffet did get emptied pretty quickly and it wasn't replenished

room service.

gym was very old and some off the equipment was rusty my only quarrel.

friendly staff, breakfast to die for. lovely sea view room. easy access to beach and town.

lovely bar area and restaurant

all the details are choosen at most excelency; from dyson air cleaner / cooler to mini bar contents and complimentary amenities in room

bar and restaurant downstairs if needed

detail - could have done with a menu for mini bar (no prices) or maybe a little summary of what is available in the room more generally

coffee machine in the room was a tassimo.....perfect. the bar was cosy and very comfortable

everything about this hotel was excellent, beds, food, bar, bar food and location.

the breakfast, along with the service was exceptional

breakfast was great and the staff were friendly and helpful.

the rest of the team were fab (mike - bar manager, keith - chef, liam - breakfast chef and tina - waitress/breakfast/bar assistant)

atmosphere of the hotel great and very friendly staff music night at the bar location in the

great breakfast great location

secret cinema and kids play room were a great bonus for our 2 year old

secret cinema and kids play room

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

breakfast on the full cornish or cereal and continental croissants

used the hotels ev chargers, and i have never paid so much as i did here - £1

in either the main council parking (5 min walk), or the limited space car park 1 min away (with ev charger)

ev charger is on site but it was £1

the breakfast was too class but the dinners were outstanding

good bar and restaurant - very good food if a little expensive

very friendly staff. cosy bar and really good pub food. room was compact but very comfortable.

staff were friendly and helpful, even when they were extremely busy serving at the bar

plenty of parking and well located to enjoy our weekend in penzance

really excellent breakfast. dinner for my wife and i (lamb chops) excellent (+) ate a delicious meal there as well and very tasty breakfast too (+)2 separate rooms, each with a tv, so easy to rest; staff were friendly, chatty & eager to help; breakfast was incredible - range of fresh fruit included berries & grapes while the hot meal was (+)really good location. nice spacious room. good breakfast and very dog friendly. (+) comfortable bed, lovely breakfast in the morning (+)cooked breakfast was lovely, and there was plenty of it, i asked for scrambled egg instead of fried & they (-)were a bit vague on time of breakfast we were told from 8am to 9am, when it was actually 8 (+) the breakfast was excellent (+) great staff and evening meal, they did put me up a continental type breakfast as i was away (+)had breakfast and dinner, and they were both wonderful the bacon at breakfast was fantastic (+) thank you to the lady that served us breakfast she couldn't have been more friendlier

superb food dinner, breakfast very tasty and good quality, ideal location for getting around, parking on premises, very comfy bed indeed, excellent stay

breakfast was great with a lovely view

bar and restaurant were excellent (good variety and excellent food)

to find lots of parking friendly happy staff large bedroom good location restaurant and bar on site good food close to town and beaches would defiantly stay

food was excellent both in the evening and breakfast

all i would have liked was to be able to sit at the bar rather than a table.

upon arrival we checked in and was advised before 6pm there were free tea/coffee and cakes in the bar area which was a lovely touch, the lounge area was very homely and the rooms were very clean

lovely bar area

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

the reception, lounge and bar areas were welcoming

stayed for two nights so on one night i had one of the fantastic pizzas available in the hotel's bar and on the other night i walked 5 minutes to the thomas daniell for a meal which was also fab -

children’s playroom & pool were excellent

little personal kitchen with all you can need

the breakfast was delicious with plenty of choice

swimming pool lovely - great to he able to book a private

breakfast was great but not fantastic, would have loved to have seen more vegetarian options on the

the wi fi in the bar enabled me to eat while i worked

breakfast was excellent, freshly cooked and hot

would have been very useful to use if a room service option had been available after 8

lovely location, very helpful staff. excellent breakfast.

6)was far from perfect as i think the signal has to penetrate

great staff and good cooked breakfast

breakfast was good

bar snacks like a cheeseboard for two would

friendly staff. fabulous breakfast! great local knowledge for sights to see.

you for your warm welcome, great room, very good breakfast and the overall cornish experience

excellent breakfast

good mattress, great breakfast. it's a lovely village with friendly locals

the breakfast was very good, a wide choice and a very helpful chef who tailored the breakfast to our

was allowed to check in early, breakfast was amazing

breakfast was brilliant, really great selection

were very helpful and accommodating, including taking special orders for food, and delivering room service when it hadn't been booked in advance

perhaps you could have a separate section for quieter adults who are travelling without their kids

the kids cool activities

they were very spacious with good ambient lighting and heating/ the wifi signal strength was strong

great activities for kids

the bed was so comfortable and the wifi was fast

been to pentire a few times now and it's been excellent, lovely swimming pool,great staff,great breakfast,well worth the money

i come last weekend with my 3 kids i’m single mum and i have to say all staff was amazing thank you so much for lovely

wifi was decent, location is amazing and the shower had amazing

i am not a light sleeper and noise does not bother me, but could really hear kids running up and down the stairs late at night

we ordered room service which arrived quickly and was great quality

the views! breakfast was amazing, spa & gym were lovely.

the breakfast was delicious

adults only a big advantage

and balcony - staff were very helpful and friendly as well as the quality of the breakfast and room service

it has its own bar with great prices and great food

they even made a separate table for breakfast in the bar area so the dogs could join us

has a bar and restaurant as well so all you need onsite

location close to shops, bars and restaurants

location, free parking and allowed us an early check in which really helped

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

breakfast was great and the staff were friendly and very efficient

room service we used a lot as we were moving house so using the hotel for luxury and rest

comfort of hotel, staff very helpful, breakfast very good

breakfast superb

kippers were just the best, the staff were very efficient and friendly, the parking was spot on, the location is great

uld indeed have been a double), the sea view was spectacular

played a happy

wouldn t say didn t like but the parking was a bit difficult, that said we always got a

no spa treatments available

staff were great, free parking outside and free access to the spa included

room service and cleanliness

old tired no room service. road noice. view was of the street

the rooms are spacious, modern and always spotless and the sea views from certain rooms/the bar are beautiful

girls at reception seemed uninterested at arrival. 1 day no room service.

was modern, clean and the bar area looked fab with all the fairy lights and the views were

swimming pool /gym open

the spa wasn't open due to covid

hotel was tidy and clean but in need of some attention in a few areas such as the gym and outside sitting area

gym was pretty poor

the gym needs updating

i was with my kids and partner ( who isn't polish) so we spoke english and i didn't want to make thing out of it

great fast check in, upgrade not a problem,late check out no problem at all,everything was just amazing

arrived early and as room was ready allowed for an early check in

bar area clean and comfortable with good choice of drinks

and such a nice health and spa centre

breakfast was excellent

breakfast was lovely, cooked to order with a nice buffet to help yourself to first

excellent location,heated outdoor swimming pool

the pool was lovely and warm

lovely breakfast. great family room with fab view.

wifi signal was poor

the spa facilities were amazing and nothing was too much trouble for the staff

everything was very clean, spacious bathroom and shower, great mini bar products, large flat screen tv with numerous channels

location with on-site parking

easy parking on site

this standard continued with the restaurant and bar staff also

a nice place for a couple but also lots of family and kids

an amazing stay at sands resort hotel very friendly and helpful staff and the indoor pool was like getting in to a bath with a steam room and sea views

there were lots of activities for kids. very child friendly.

heated indoor swimming pool and steam room helped us relax in the evening

couldn't send emails on your wifi

lots of activities for adults/kids staffs where brilliant in providing information at the hotel

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

there were plenty for kids to do, and the view was amazing

so our night away from the kids and first lie in for years, never materialised