heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

whene we ask from room service by telephone we didnt get response

hotel bar said online that it was open until midnight along with the hotel employee at checkin

went to the bar and the young lady who served was awesome

ordered room service and my pizza was gross

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

we even had the fire alarm go off which was later discovered to be from pot smoking kids

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

the gym has great exercise equipment for a hotel along with free weights. bring your music

it was great for my kids

appreciated the early check in and friendly professional staff

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave in there when trying to sleep

breakfast was great

breakfast buffet is a bonus with great options available

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

love the pool and gym

good location staff very great the pool absolutely perfect

morning staff at coffee bar was lovely and welcoming

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

breakfast could have been a bit better esp re fresh food.

breakfast was mediocre

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

breakfast and pool

pool was not clean 3

didn’t like the fact that we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the

kids were transported by decor and comfy beds

the hotel easily accommodated our two labs, without a pet fee and on the first floor

the front desk staff were helpful and accommodating to our requests for early check in and late check out

not like that our room had a connecting wall with the gym and we could hear the banging of the weights being dropped on the floor

location, the hotel was clean. the team was friendly. the breakfast was good.

pool was awesome kids loved it was shallow enough at one end for my young ones

breakfast and the pool . and the employees are so friendly.

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

nice to have gym to use as not that suitable to run outside

pecially the omelets) snacks at daily reception well above average great gym and pool all front desk staff extremely friendly, helpful great 2 room suites very comfortable

kid friendly! cleanliness. free drinks at the bar and great breakfast

clean, great breakfast, love the bar and the fountain in the lobby. staff is very friendly

room service was awesome, my kids loved it

was hoping for a hot tub in pull area while the kids swim

indoor pool and hot breakfast

the pool, the location

one of the few hotels in the area with an indoor pool

it was very clean, staff was super friendly, and breakfast was nice !

awesome breakfast and perfect location for what we came to town for

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

great amenities and a perfect restaurant and bar next door

the breakfast provided in the morning was better than expected

are under renovation putting a new bar and food venue, which is great

breakfast was great. location is near everywheres i wanted to go.

kids and i did not sleep at all the night we stayed

big beds, best breakfast

longer breakfast hours please

my kids and i were bitten by bed bugs.

very clean and pleasant staff. excellent breakfast

the attendant at the breakfast bar was not kind.

everyone there were very helpful in everything you asked them. the breakfast was great also.

i loved the room, the decor, liked the pool and hot tub. restaurant food was very good.

don’t offer free breakfast

everything was just great. the breakfast was really good.

only problem was with the shuttle service, when you go on line you get reservations not the hotel lobby

clean, location and easy airport shuttle

very clean, good breakfast

cleanliness and great breakfast

late check out

the staff were friendly and the hotel was clean and quiet with plenty of free parking.

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

really close to the syracuse airport with a free shuttle

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

also with other kids playing knock and run all night

allowed an early check in which was really appreciated

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to

i was a little bummed after my kids got all dressed for the pool at 6 to realize they actually open at 8

and the shuttle

went to breakfast with friends in the area. it looked great though.

great location and good breakfast

my kids enjoyed the pool and the staff were very friendly. i also love the location

the pool and fitness room were shut down

breakfast would be better if they offered bacon with eggs.

having resturant bar in building and swimming if kids wanted to go

the continental breakfast exceeded my expectations

machine was broken for breakfast

the breakfast was very good and the bed was very comfortable.

oh and the breakfast was awesome, loved the chef

it was very clean room were nice and a awesome breakfast for a hotel

the kitchen was updated and fully equipped to make meals

i also enjoyed use of the fitness center

pool not open that’s why i booked

outdoor pool was not open during our stay

we chose a residence inn because it was a bigger space and had a kitchen

my kids used the pool (no diving as its shallow and small, but clean

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

the morning rush at breakfast - so we went elsewhere.

i had a few un happy kids

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

clean, nice room. pool and fitness room were appreciated.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

the color of the pool water, it looked dirty

my kids loved the indoor pool

pool and spa were very clean

gym & pool

pool was nice but somewhat small.

gym was great(a little small) but it got the job done

comfortable beds, gym was good, nice breakfast :)

friendly, professional staff. good breakfast.

breakfast was amazing

very safe at this location, good options for breakfast, room was very clean, front desk staff very kind and friendly

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the guests,swimming pool,

has all the amenities you need; comfortable beds; reasonably priced; 24-hr coffee/tea station; gym; outdoor sitting

now the breakfast the next morning supplied by the hotel isn't anything to write home about.

in the bag was one 8oz bottle of water, an apple, one crunch bar

it was spotless. the room was clean the lobby was clean. breakfast was very good.

had a nice breakfast bar and a cute xmas tree! room was comfortable.

plus good bar and danial stack house are best

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

great breakfast, excellent staff, very clean rooms

the lady working the breakfast was very friendly and kept everything clean and stocked

looks new,great breakfast in the morning,excellent staff,excellent facilities of pool and gym

the pool had lots of kids that weren’t supervised

the bed was awesome and the breakfast was good

the bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

free breakfast was excellent

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

staff and room and breakfast are great!!!

the pool was clean and towels always stocked

breakfast was very good pool table was good. breakfast area with the tv setup was nice.

also has a gym, laundry room, and convenience store for snacks

hotel lobby and breakfast area is nice

spa had massive amounts of chemicals on the bottom, causing rashes on feet

cleanliness, location bar on site and restaurant

the hot tub and pool and gym

coffee and cookies and the gym because you need a gym when you eat cookies :)

easy access from freeway, convenient location and easy parking.

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

friendly staff. clean comfortable room. fully equipped kitchen.

the rooms were clean, breakfast was good and the front desk people were great

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

the breakfast was nice a hot breakfast is what we enjoy for mornings so it was very enjoyable

gym was out of service pool doesn’t work

pool was closed, gym had one machine, bar was closed

hotels provide free breakfast now, this hotel did not

right off the highway, good hot breakfast, plenty of parking

included a hot breakfast, which is rare these days

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

the staff is very helpful. the place is clean with good breakfast.

parking lot was little small but was able to get a spot

breakfast was good. great location.

second, the music from the bar next store is way too loud especially if you have kids

kitchen was fully stocked

however, they do have a hot breakfast every day and 4 nights they have do have food at 5:30 pm

beautiful suite with a spacious and really beautiful full-size kitchen

free laundry!

room very clean, breakfast great, staff very helpful

breakfast, coffee, staff, towels, pillows, bed, tv, gym, all good.

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

very clean . great breakfast, super staff

location to airport and their 24/7 shuttle service

the breakfast was delicious

complete kitchen facilities

airport shuttle service starting at 4am was great

the laundry facilities and paper were free

hotel had a great location near the airport and offered a shuttle service within a three mile radius

liked the convience of the airport shuttle and leaving car there and it was close to getting something to eat and everyone was very

coffee and tea was available 24/7, breakfast has many items to choose from and dining area is very sufficient and has vending machines

few breakfast choices no business center

clean room friendly staff let me do late check out

no bag breakfast we had it at our last visit

breakfast was a very limited continental,and the coffee was poor

the complimentary breakfast was very good and always filling

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

room 426 also, the fitness area needs more weights

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

bar was out of milk

bar, restaurant and breakfast bar

breakfast was terrible. coffee and juice were watered down. not many food selections.

nice breakfast

great staff, comfortable beds, good breakfast. right off the thruway exit 39

this place also includes a gym, laundry facilities and free breakfast

staff, lots of place to park our truck and trailer, quiet surroundings

the continental breakfast was excellent and very tasty

beds were comfortable. staff was really nice. checking in was quick. breakfast was good.

clean staff very friendly . liked pool and utilized fitness center

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

the pool was perfect and we had a nice stay

the kids loved the pool and i enjoyed the exercise

the continental breakfast was complete.

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

very comfy beds and the kids loved the pool bkft was awsome

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

breakfast was great with easy access

the hostess for breakfast was very very pleasant and gave good advice for places to visit while we were there

really isn't a bed and breakfast as breakfast was not served

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

this was one of the beautiful bed and breakfasts we have stayed in

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

we took advantage of a king suite that came equipped with a full kitchen and pull out sofa

a fridge/freezer, toaster, microwave, sink with garbage disposal, stove top, dishwasher and some kitchen utensils which was amazing

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking foward to swimming ,up and running sat at 3

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

the ev charging stations were available and an excellent complimentary bonus

we loved the location, the pool and staff!

this particular time i was in no hurry and was able to enjoy the breakfast and pool

clean, indoor pool, breakfast.

very clean, friendly staff, wonderful breakfast variety, good amount of outlets in room

pool and hot tub were quite dirty & in need of cleaning

preordered room service for a specific time and it arrived 30 minutes late

there information about pool rules, but we were surprised there was no pool at this location.

the outdoor hot pool was incredible

fitness room, spa area, and hot tub were terrific

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.

breakfast was great- excellent choices, well maintained

workout room was clean and breakfast bar was great

children running up and down the halls all night and would try to push you to get food in the breakfast room

breakfast had many more chooses than normal, hot breakfast, cold breakfast, cereal, breads, fruit,

there is an indoor pool, my kids had a ball