the pool room was a little noisy with other people on it but that is my only complaint.

the continental breakfast was complete.

breakfast great

clean, bed very comfortable, staff very friendly. excellent breakfast!

the staff, breakfast and pool

pool water was cold for a indoor pool

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

breakfast was great with easy access

check in and check out fast and we had the pool to ourselves

nothing for kids, although my stay was very short so it did not matter much to us

desk lady was amazing when we got there, there was no available parking so she offered hers

second, the music from the bar next store is way too loud especially if you have kids

plenty of good parking with close and secure entrance

breakfast was good. clean

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

breakfast was great, we had 2 adults and four children with us

the complimentary breakfast was great with lots of options & there's plenty of seating

the breakfast and kitchen staff was excellent service

we were supposed to stay at the casino but due to covid and my husband misplacing his id we were not welcomed there

easy access from freeway, convenient location and easy parking.

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no hot

dinner was room service and breakfast was in the restaurant

spa and the clean rooms

love the amenities - food great, bar convenient

the bed was awesome and the breakfast was good

the free breakfast, happy hour, comfortable beds, spacious room with suite.

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

breakfast was excellent, the room was large, comfortable and very clean

stay, pool and fitness center very nice and super clean

they had a pay laundry

was very pleasantly surprised by the breakfast options

the pool had lots of kids that weren’t supervised

the lady working the breakfast was very friendly and kept everything clean and stocked

has all the amenities you need; comfortable beds; reasonably priced; 24-hr coffee/tea station; gym; outdoor sitting

room was large and able to fit myself and my kids comfortably enough while still being affordable

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

pool was closed and gym room is cold so we didn’t use. the location is further out of town.

comfy bed, extra conveniences like full breakfast, allowing pets

pool was tiny and there was no hot tub

they accommodated our request for a suite by the pool and the room was quiet

friendly, professional staff. good breakfast.

hot breakfast

pool , gym or regular breakfast

breakfast was better than most hotels of this class

continental breakfast and swimming pool

breakfast was basic food you would get from a school cafeteria

my kids used the pool (no diving as its shallow and small, but clean

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

pool and sauna not available due to covid guidelines

the pool wasn't open ud83dude2dud83dude2dud83dude2d

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

pool and spa were very clean

the pool and hot tub were nice for our kids.

pool not open that’s why i booked

we chose a residence inn because it was a bigger space and had a kitchen

comfy bed. having the kitchenette. 1st floor room available. location.

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms were separated in different buildings i loved that

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

the breakfast was very good and the bed was very comfortable.

it was very clean room were nice and a awesome breakfast for a hotel

breakfast was great

i wish they offered a milk alternative for breakfast.

oh and the breakfast was awesome, loved the chef

was good until we wanted to give our kids a bath

the complimentary breakfast was way better than what i thought it was going to be

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

complimentary breakfast was better than most of the

breakfast was outstanding as was the girl who set it all up she was a great asset!

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

good and delicious breakfast. good location and clean.

shuttle driver was excellent

staff very nice, the pool was amazing warm we had a blast

close to airport with a shuttle!

hotel had a great location near the airport and offered a shuttle service within a three mile radius

i liked that the hotel has a laundry room!!

didn’t let my kids sit on it

i was able to cook dinner in the kitchenette

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

location, free parking, free internet, comfortable bed, clean room, nice warm pool and hot tub

pool, ease of access to car and close by parking.

gym and pool

renovations were very nice. gym facility is a plus.

the bar closed early

big beds, best breakfast

at the front desk was very polite, helpful, and i appreciated the early check in as i traveled for a surprise birthday party

my kids and i were bitten by bed bugs.

cleanliness, service, friendliness, convenience, breakfast, you name it

so we can watch something different than the kids

pool was very small

guest laundry facility was good and appreciated

staff were all very accommodating. had gluten free options. allowed for early check in.

pool, the breakfast , cleanliness, comfort, location, staff

functioned great - pool, room, breakfast, gym

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

indoor pool and hot breakfast

the pool, the location

cleanliness, free breakfast, amenities

the room was clean and comfortable. the breakfast was excellent with many options!

the breakfast was outstanding

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

the parking is free and the beds are comfy

pool floor gets way to wet when lots of kids are in there

only recommendation would be to improve the jacuzzi in the pool room a bit

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make a part for littles

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

no inside pool, and no clear connection to the main lobby and other buildings.

also has a gym, laundry room, and convenience store for snacks

breakfast was delicious

no complimentary breakfast, had to pay for it.

the pool was clean and my kids loved it

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

the pool was open and my kids loved swimming

the pool and cleanliness of everything was great

very clean, good breakfast

if you have kids with you, dont stay there

great location close to the airport. the breakfast and the gym were great

room, or having to arrange my own transportation to the bus station aftee being told i would have shuttle service both times that i called before my stay

no, we were very happy with our room, the breakfast, the staff was so friendly and welcoming.

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

bar and restaurant on site was helpful

kids loved the breakfast in the morning too

staff was friendly and cook to order breakfast was reasonable and good.

a breakfast would have been nice.

i have also enjoyed the food from the kitchen which is included in my room fee

really liked the full kitchen, the breakfast bar, and the living area

free laundry!

laundry facilities weren’t working well.

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it (ages 1,5, and

breakfast was a little sparse. could have been better.

few breakfast choices no business center

clean room friendly staff let me do late check out

no bacon for breakfast

breakfast was a very limited continental,and the coffee was poor

this particular time i was in no hurry and was able to enjoy the breakfast and pool

we loved the location, the pool and staff!

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

this particular time i was in no hurry and was able to enjoy the breakfast and pool

love the pool and how clean the hallways was..

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

breakfast was well stocked

everything else. breakfast was good.

breakfast and lack of carts

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

there was a cleaning rag just laying on floor in doorway as we walked in and room with 2 loud kids was right next

man behind the breakfast counter making eggs was the highlight of the trip

breakfast was amazing!

loved the open bar in the atrium in the evening

friendly staff. beautiful lobby with bar and fireplace. the breakfast was great.

pet-friendly hotel with great staff

bed, clean and modern room, small fitness center, and decent breakfast

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

great amenities and a perfect restaurant and bar next door

rooms are well decorated, the bed was comfortable, fitness center was nice

great views of the harbor. early check in was much appreciated.

like the breakfast mto. clean pool open to 11pm

hotels bar menu is very limited with options

there's a gym, pool, bar, light

nice for kids to be able to go walk down by the water

free shuttle to airport, train station

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

the hotel does not have a laundry service

i got in pretty late friday night, restaurant was open until 10, bar until 11

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers came back up

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

pool area a bit small

the location was near alot of places,free breakfast was nice and offered alot of choices

good value, spacious rooms, good enough breakfast, excellent central location.

breakfast could have been a bit better esp re fresh food.

love the pool and gym

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

good location staff very great the pool absolutely perfect

onsite pool is a bonus

the view of the room was very bad and the pool needed to be cleaned.

complimentary breakfast, spacious king suite, locked outside doors

and breakfast

it was great for my kids

appreciated the early check in and friendly professional staff

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

the noise and no free wifi.

never heard of a hotel where wifi is not free

my family really likes the gym which is very well equipped

hotel bar said online that it was open until midnight along with the hotel employee at checkin

was disappointed that all room service food

didn’t mention the fitness room or the wifi

it was spotless. the room was clean the lobby was clean. breakfast was very good.

did not like that the front desk worker told me the fitness room lock was malfunctioning and i could not use it, when the night before i was directed

fitness center was not well equipped and machinesee were not maintained.

the breakfast was good

the lobby, bar & restaurant areas were nice.

but there is a restaurant and bar on site

gym had no lights and every machine requiring power was unplugged

it was an apple, small pre-packaged danish and a granola bar in a bag, the other option was a jimmy dean breakfast sandwich in a paper bag that you had to

horrific near the laundry room and gym

wonderful breakfasts

great breakfast selection, comfortable room

clean comfortable beds room service every day with new towels

we liked the pool, hot tub, fitness center and breakfast

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

it is very near the highway and has gym, laundry, ice machines

the breakfast in a bag was very well done

even without a breakfast buffet due to the covid situation, it was the only hotel that provided an option for the

this place also includes a gym, laundry facilities and free breakfast

this place also includes a gym, laundry facilities and free breakfast

breakfast was minimal

thought the continental breakfast could have been better when compared to best western

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged pastries

there is a laundry room , very helpful if you are in a roadtrip like us

outdated facility ex. laundry machines

workout room was clean and breakfast bar was great

pool was clean and had plenty of

we used the pool for the kids and loved the little bar downstairs

was great to have access to small bites through the bar for dinner

location was good . good selection of breakfast.