pool, the breakfast , cleanliness, comfort, location, staff

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

we loved the size of our room. the staff is always friendly and the breakfast is delicious!!

from the front desk, the housekeeping staff and the staff in charge of the breakfast was a truly pleasurable experience

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves in being completely cashless but require

indoor pool and hot breakfast

the pool, the location

and bedding *beds were comfortable *employees are extremely helpful and kind *good location *nice breakfast with many choices i can’t say enough positive things about this hotel

clean, big room, free full breakfast

the pool was great

bed and pillows were comfortable. breakfast was good.

staff was very accommodating to our early check in request.

we were there, which wouldn’t have been great for the next guest as i was unable to keep my kids off the sheets and so it wasn’t clean by the time we left (and i doubt it got changed again

cleanliness, service, friendliness, convenience, breakfast, you name it

there could have been more staff handling the front desk and the breakfast area.

the gym has great exercise equipment for a hotel along with free weights. bring your music

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

free shuttle to airport, train station

gym was nice

free shuttle to downtown area.

free parking is a plus

i would have ordered room service if i knew

the bar closed early

pool n spa are

free cookies, pool&hot tub, ultra comfy beds

great location and good breakfast

our room was right next to pool and 8am kids were in it screaming.

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

my kids enjoyed the pool and the staff were very friendly. i also love the location

the email they sent they informed me that the pool and fitness center was unavailable due to construction so that was a little disappointing

especially when we walked in to find 11 big kids swimming too and could barely get in

clean, quiet, great breakfast

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

breakfast included, 24hr fitness center and plenty of parking

overall accommodations were excellent and pleanty to eat for breakfast.

me and my family went to the swimming pool and the fitness room and had a lot of fun

friendly, professional staff. good breakfast.

pool was tiny and there was no hot tub

comfortable beds, gym was good, nice breakfast :)

breakfast

machine was broken for breakfast

breakfast was much better than expected too

i wish they offered a milk alternative for breakfast.

the breakfast was excellent. we enjoyed it.

the breakfast was very good and the bed was very comfortable.

pool not open that’s why i booked

for the breakfast add more choices. add a blender to the kitchen.

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

staff was very nice, bed comfortable, pool and hot tub was fantastic

i also enjoyed use of the fitness center

it was a complete kitchen.

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

nice bfast & pool

the room was a suite, great value. nice pool, friendly staff

breakfast was amazing

pool and sauna not available due to covid guidelines

my kids loved the indoor pool

pool and spa were very clean

liked the pool for the kids, room was clean and comfortable

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going around knocking on peoples door and running and no supervision at all

pool. breakfast

the location is great. the breakfast was really good.

was very pleasantly surprised by the breakfast options

so close to highway, quiet, comfortable, good breakfast

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at the front desk

none of the amenities were available, ie restaurant, bar etc

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

the breakfast area was so full we couldn't find a table.

drinks at bar was pricey.

room, breakfast, gym

restaurant and bar were closed

the spa could have been warmer too

unfortunately due to covid 19, the restaurant is now closed and i couldn't order room service.

notified there was major construction going on prior, we found out when we drove up and it made parking a nightmare because it was limited due to all the dumpsters and roped off areas

coffee and cookies and the gym because you need a gym when you eat cookies :)

indoor pool, gym, bbq station outside the building

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

was friendly, everything was very clean and breakfast was wonderful

the complimentary breakfast was great with lots of options & there's plenty of seating

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

whene we ask from room service by telephone we didnt get response

my family really likes the gym which is very well equipped

the room service food was good, and overall everything was very clean

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people

the staff was outstanding, the bar food was generous and tasty at shaughnessy s, and the hotel rooms were luxurious, peaceful

the breakfast was nice, it was quiet for a downtown hotel. very close to what we wanted to see.

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

breakfast buffet is a bonus with great options available

smell of marijuana all night, staff has been informed could not find source. loud kids.

and breakfast

the pool and proximity to places.

the pool was also disappointing, but glad you had one for a quick exercise dip

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

pool was not clean 3

good value, spacious rooms, good enough breakfast, excellent central location.

the pool was great for the kids, location to our event was great

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

the kids really enjoyed the science museum

went to irish bar across the street

breakfast was good. great location.

the staff is very helpful. the place is clean with good breakfast.

gular, unsweetened) oatmeal packets at breakfast.

it has an attached liquor store and shares a parking lot with a gas station

the second morning there was a group of about 25 kids eating

we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the weight machines so loud it sounded like something was coming through the way and

granddaughter loved the pool

has a small pool, which was perfect for my young kids

pool table. place looked great. room beds and pillows very comfortable.

the pool, with the floor to ceiling windows gives

bed, clean and modern room, small fitness center, and decent breakfast

breakfast was great. location is near everywheres i wanted to go.

i was able to eat breakfast in the room which made things easier for me

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

the gym was packed with little kids

the pool was small but, not a problem.

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

while in the gym, were told they needed to be 18yrs old if in gym

breakfast and location !!! food and beer great !!

the shuttle is also pretty useful

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

very clean, good breakfast

for a taxi to pick us up at the airport since our flight arrived at midnight (which was after the shuttle they operate ended)

clean, friendly staff, nice rooms, breakfast

had the gym closed

clean, location and easy airport shuttle

the parking is free and the beds are comfy

eg

we chose the property because of its location close to airport and shuttle service.

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the one was crying

breakfast, coffee, staff, towels, pillows, bed, tv, gym, all good.

employee was very friendly and professional extremely quick check in and check out good breakfast comfortable

customer service was great. breakfast was satisfactory and convenient to my places i was going.

very clean . great breakfast, super staff

good and delicious breakfast. good location and clean.

the room was spotless and while i didn't use it, the kitchen was very well equipped compared with some other suites hotels

the laundry facilities and paper were free

the only thing was the tv in the living room didn’t work so the kids didn’t have a tv to watch but it was ok because they could lates most of the time

not fit for this area …meaning it could be cleaner …in the gym only two machines work …the rooms are old looking …they have all types of drug users stying

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

breakfast was very good and had a great variety of options

the pool was clean and towels always stocked

beds were very comfy, the breakfast selection was excellent

also has a gym, laundry room, and convenience store for snacks

not enclose the pool, like at the other homewood we stayed at in saratoga springs

kids loved the breakfast in the morning too

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

was clean and definitely met my expectations; however, could offer more options for breakfast

bar and restaurant on site was helpful

pool was closed, gym had one machine, bar was closed

boasts of swimming pool and kids play area

i have also enjoyed the food from the kitchen which is included in my room fee

free laundry, breakfast and dinner

however, they do have a hot breakfast every day and 4 nights they have do have food at 5:30 pm

cleanliness of room, location to highway, pool for the kids

plus good bar and danial stack house are best

i did not eat breakfast. the fornt desk staff was excellent

fitness center was not well equipped and machinesee were not maintained.

now the breakfast the next morning supplied by the hotel isn't anything to write home about.

did not like that the front desk worker told me the fitness room lock was malfunctioning and i could not use it, when the night before i was directed

coffee and tea was available 24/7, breakfast has many items to choose from and dining area is very sufficient and has vending machines

few breakfast choices no business center

clean room friendly staff let me do late check out

no bag breakfast we had it at our last visit

breakfast was a very limited continental,and the coffee was poor

very friendly and helpful staff. a nice variety of choices for breakfast.

clean, bed very comfortable, staff very friendly. excellent breakfast!

i loved the exercise & laundry room availability

the kids loved the pool and i enjoyed the exercise

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

pool water was cold for a indoor pool

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

breakfast was great with easy access

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

the pool water looked dirty

great hotel. very nice people, breakfast was awesome. location strange but hotel great

great breakfast and server colleen

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

clean comfortable beds room service every day with new towels

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

gym had no lights and every machine requiring power was unplugged

horrific near the laundry room and gym

didn't have breakfast, but it smelled awesome!!

no hot breakfast

breakfast was terrible. coffee and juice were watered down. not many food selections.

great staff, comfortable beds, good breakfast. right off the thruway exit 39

this place also includes a gym, laundry facilities and free breakfast

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

it is very near the highway and has gym, laundry, ice machines

the breakfast in a bag was very well done

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

they close the pool first thing in the morning so the kids can’t swim before they leave

breakfast and lack of carts

lots of kids from a baseball tournament but still was fine. just very crowded.

conveniently located. ev charging stations.

indoor pool--water was warm; great breakfast

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

super hot on first floor and in pool room. you can hardly breathe it’s so hot

clean, indoor pool, breakfast.

pool and hot tub were quite dirty & in need of cleaning

the hot breakfast was a nice treat -- different offerings each morning. the bed was super comfy.

pool was clean and had plenty of

location was good . good selection of breakfast.

the staff is very friendly and helpful. the breakfast is very good.

the small yet tasty bar food was very a nice surprise

no breakfast

breakfast options

breakfast was minimal

i dont go there for the breakfast but hands down its the worst i have ever seen

the breakfast was good enough to hold both of us over

really isn't a bed and breakfast as breakfast was not served

breakfast

this was one of the beautiful bed and breakfasts we have stayed in

like to have had some more breakfast options

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

was fabulous and the spa an added treat

the service...the website said you had a pool...when it was just a hot tub!

there information about pool rules, but we were surprised there was no pool at this location.

a pool

spa was exceptional.