very hard-working staff, and kind. pretty hotel, super nice breakfast, very comfy bedsheets!

kristina was amazing and my kids absolutely adored her

2 bedroom suites are great size with a full kitchen front desk is very professional and makes you feel welcome on arrival location to destiny

beautiful suite with a spacious and really beautiful full-size kitchen

employee arranged a late check out for me which was extremely helpful and much appreciated

the breakfast was really good.

bar and restaurant on site was helpful

was clean and definitely met my expectations; however, could offer more options for breakfast

hotels provide free breakfast now, this hotel did not

right off the highway, good hot breakfast, plenty of parking

gym was roomy, and had free weights in 5 pound increments from 10 to 50 pounds (other than no 40

everything was lovely and breakfast was the best we have had in a chain hotel.

breakfast was excellent

the person driving the shuttle the morning we left was rude and careless with our items

everyone was super friendly and the breakfast was a perfect start to our day.

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

pool floor gets way to wet when lots of kids are in there

shuttle

parking was ample

if you have kids with you, dont stay there

very clean and staff was excellent ..definitely will stay again. breakfast was good

breakfast just doesn’t substitute for your usual fare, but it’s understandable

great location close to the airport. the breakfast and the gym were great

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved the lobby with the fuse ball

to airport and all employees were great and polite and helpful bar was great and so was the band that played that

breakfast bar was not very well stocked when we went down for breakfast

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

no complimentary breakfast, had to pay for it.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

no bag breakfast we had it at our last visit

beds were super comfortable the breakfast was wonderful

no bacon for breakfast

no continental breakfast as offered

breakfast was a little sparse. could have been better.

the room was spotless and while i didn't use it, the kitchen was very well equipped compared with some other suites hotels

the laundry facilities and paper were free

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the heat from the dryer units made the fitness area very hot

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

excellent location close to everything, thru way, casinos, destiny usa

the 24 hour airport shuttle was excellent

the 3rd floor elevator door was dirty and no pool

the room was great. the pool was fantastic!

pool was closed.

location to airport and their 24/7 shuttle service

bar at the onsite restaurant daniella's is always fantastic

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

the breakfast was best i've ever had at a hotel

it was spotless. the room was clean the lobby was clean. breakfast was very good.

very small but function fitness room

the gym was packed with little kids

very clean, nice rooms, enjoyed the complimentary drinks at the bar for customers.

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because another guest was trying to put their baby to sleep on a saturday not even 9pm

great location, the breakfast was fresh and hotel was super clean.

very clean. nice pool for kids. staff very friendly. good breakfast options.

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

has a small pool, which was perfect for my young kids

location was great. clean. friendly staff. having laundry was nice.

there's a gym, pool, bar, light

slow, only 1 staff member and lots of college kids checking in together

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

courteous staff; clean rooms, hot breakfast, easy wifi

the complimentary breakfast was very good and always filling

wonderful breakfasts

bar was out of milk

gym had no lights and every machine requiring power was unplugged

breakfast bar was just ok.

breakfast was terrible. coffee and juice were watered down. not many food selections.

horrific near the laundry room and gym

very very small pool

no wifi provided paid was extremely slow and very annoying.

good value, spacious rooms, good enough breakfast, excellent central location.

breakfast and pool

additionally, our room happened to be facing the irish bar across the street so you could hear belligerently drunk people being super loud between the

pool was closed ud83dude25

the reason i took my kids there was for the heated pool and that was a bust

good location staff very great the pool absolutely perfect

love the pool and gym

the kids really enjoyed the science museum

it was great for my kids

complimentary breakfast, spacious king suite, locked outside doors

location - close to suny esf & syracuse univ, the dome, armory square, destiny usa mall wonderful breakfast with omlette station staff was welcoming, friendly and helpful private parking lot on

appreciated the early check in and friendly professional staff

breakfast was great

room service

room was lovely, staff were fantastic and the bar downstairs also fantastic

went to the bar and the young lady who served was awesome

wifi was not very good. actually very slow

gym says 24/hours, it s not no room service bar closes extremely early

great bar and restaurant

free shuttle to downtown area.

no microwave or fridge, with kids it’s hard

we even had the fire alarm go off which was later discovered to be from pot smoking kids

location is about a 20 minute walk from the dome but they also provide a shuttle.

the continental breakfast was excellent and very tasty

the breakfast in a bag was very well done

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

breakfast room was lovely and the food was good

even without a breakfast buffet due to the covid situation, it was the only hotel that provided an option for the

very clean and pleasant staff. excellent breakfast

was friendly and accommodating and we received extra towels when requested and were granted a late check out

so we can watch something different than the kids

big beds, best breakfast

this as a quick stop for the kids to sleep the night

kitchen facilities were good, although we didn't use them

pool not open that’s why i booked

staff was very nice, bed comfortable, pool and hot tub was fantastic

wonderful outdoor courtyard, full kitchen was a huge plus

needed a few days away from the kids and this was just great

the pool and hot tub were nice for our kids.

nothing was open...pool, fitness room, bistro.

pool and spa were very clean

clean, nice room. pool and fitness room were appreciated.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

breakfast was great

breakfast was much better than expected too

i wish they offered a milk alternative for breakfast.

it was very clean room were nice and a awesome breakfast for a hotel

the continental breakfast exceeded my expectations

our room was right next to pool and 8am kids were in it screaming.

comfortable bed, fitness center.

staff was very accommodating with helping us with early check in

my kids enjoyed the pool and the staff were very friendly. i also love the location

the email they sent they informed me that the pool and fitness center was unavailable due to construction so that was a little disappointing

breakfast, fitness room

the bed was awesome and the breakfast was good

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

it included drinks for certain times and had breakfast and a

breakfast was excellent, the room was large, comfortable and very clean

good location, clean facilities and week long parking when we left from the airport

nothing for kids, although my stay was very short so it did not matter much to us

the second morning there was a group of about 25 kids eating

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

pool, ease of access to car and close by parking.

pool was very nice and surprisingly open and quiet

the outdoor pool area was amazing! loved lounging on the couches while the kids swam.

also with other kids playing knock and run all night

bar has a new rule in place where the bartender must measure out the drinks

pool was nice but somewhat small.

hot breakfast

very disappointed with size of pool. it was so small that we didn't use it.

comfortable, quiet, and a great complimentary breakfast.

breakfast was good and we were able to do laundry which was a plus

the pool had lots of kids that weren’t supervised

pool. breakfast

pool not heated

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

great breakfast, excellent staff, very clean rooms

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

my kids used the pool (no diving as its shallow and small, but clean

overall accommodations were excellent and pleanty to eat for breakfast.

clean, quiet, great breakfast

clean. good breakfast served early at 6:30am

it was a complete kitchen.

kitchenette. breakfast. friendly staff.

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

large suite, great location, clean, friendly, laundry facilities, breakfast included.

i liked the pool and how the facility provided pool toys for the kids.

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking foward to swimming ,up and running sat at 3

very close to our kids home.

staff breakfast was great

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

size of the room was great, loved the kitchen and loved that it had a kitchen table.

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i was told it was fine, then i get to the hotel swipe my card even after

spa was unavailable, no coffee or tea after 5 pm and elevator broken

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i was told it was fine, then i get to the hotel swipe my card even after

notified there was major construction going on prior, we found out when we drove up and it made parking a nightmare because it was limited due to all the dumpsters and roped off areas

clean and it s a beautiful place and i loved the bath spa and room it s like a lil

this particular time i was in no hurry and was able to enjoy the breakfast and pool

indoor pool--water was warm; great breakfast

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

super hot on first floor and in pool room. you can hardly breathe it’s so hot

pool and hot tub were quite dirty & in need of cleaning

the breakfast and kitchen staff was excellent service

friendly staff. clean comfortable room. fully equipped kitchen.

the pool was a great perk and having a small kitchen

the breakfast and kitchen staff was excellent service

breakfast was great, we had 2 adults and four children with us

staff were all very accommodating. had gluten free options. allowed for early check in.

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

breakfast and the pool . and the employees are so friendly.

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

staff, nature of the facility and the breakfast.

the pool room was a little noisy with other people on it but that is my only complaint.

pool was out of towels :(

room was clean, bed comfy and breakfast was great

very friendly and helpful staff. a nice variety of choices for breakfast.

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags and waste basket bags when requested the manager could be seen doing checks around the

the pool was wonderful

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

lady in the lobby for breakfast was absolutely fabulous

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the pool water looked dirty

clean, big room, free full breakfast

one of the few hotels in the area with an indoor pool

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

pool was chilly

it was very clean, staff was super friendly, and breakfast was nice !

great restaurant and bar attached to the inn.

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

bed, clean and modern room, small fitness center, and decent breakfast

pet-friendly hotel with great staff

breakfast was great. location is near everywheres i wanted to go.

really isn't a bed and breakfast as breakfast was not served

the snacks and breakfast was great

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

breakfast

this was one of the beautiful bed and breakfasts we have stayed in

preordered room service for a specific time and it arrived 30 minutes late

there information about pool rules, but we were surprised there was no pool at this location.

the outdoor hot pool was incredible

fitness room, spa area, and hot tub were terrific

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.