we didn t realize when we booked that the pool was closed, wish we could have used it.

the kitchen staff made fun of her for it and the only option she could have was toast, which was

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

breakfast and room size

was dishes available to use with a full size fridge and a kitchen

gym could use more up to date equipment

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor living areas

the convenience of the location it was close to alot of amenities. spacious rooms,pool and gym.

heated indoor pool, i will definitely be staying here again

one of the waiter was not friendly for kids

no kitchen utilities and there's no place to hinder clothes

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

kids loved the pool, and the breakfast was great.

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like my clean and spacious

thing i did not like was some of the other guests not watching their kids in the pool, but that is no reflection of the hotel its people lack of common

pool

golf staff

my granddaughters were very happy, especially with the pool.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

pool very small

gym had four m/c's two were broken

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

the breakfast was wonderful and the pool was great!

loved the pool , it was clean & close to everything you need.

the breakfast was very good.lots of variety.good and friendly staff.rooms were clean.

kids running loudly in the halls at 10pm

stayed while our kids were playing sports. great value for the money.

was a bit noisy in the morning with dogs barking and kids running in the hall

could hear kids above us dragging a chair but overall a nice place to stay

staff was a bit rude. didn't like that restaurant and bar closed early

breakfast was great, and the outdoor pool was clean with lots of chairs around it

the pool

the place had everything including breakfast and a pool

the pool is closed down which was a bit sad but overall not a huge deal

the outdoor pool is wonderful.

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

parking lot is in need of line painting and a clean up.

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

the take away breakfast was basic ( apple, juice box, granola bar , yogurt)

very comfortable large room the best continental breakfast i have ever enjoyed in a hotel

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

bar mason food was great

food at bar mason was quite good

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

bar mason restaurant offers a small selection of food and they are expensive

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

clean room, good amenities, helpful staff, free parking

the entrance and extra parking for visitors was a bit confusing

free parking available on site

the laundry room was clean and functioned very well

gym pool internet location bed

the swimming pool was closed due to covid

my son enjoyed the pool, it was clean and fresh towels were provided

no pool open

pool water was very cold this time the room keys did not work at all was very inconvenient

not enough handicap parking

convenient location. ample parking. very clean. comfortable beds.

breakfast was wonderful

the breakfast sausage patty and

the breakfast buffet that was included in the stay was amazing

breakfast was good but very basic.

owner was really nice room was clean parking was good

good breakfast. smoke number of towels.

the breakfast was also excellent and the location was convenient

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

hot tub was nice & warm. pool was warm

the fact that you had some gluten-free items on your breakfast buffet

could have been better if breakfast menu add more variety

hot tub and pool were very nice

if my children had been with me they would of loved the pool

started staying here when i drive to kitchener for business (as opposed to train or bus)

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

breakfast was great

kitchener inn & suites was such a pleasant surprise

guest laundry was used by us as we were here longer

wifi in the old section doesn't work at all for the 4 days that i spent there

loved the pool

room service

room service

no free wifi

friendly staff fast check in and the pool

pool seemed a little green and smelly.

the room service

travel quite often for our 3 kids in sports and stay at radisson a lot of the time

there was several sport teams there and the idiot kids were running up and down the halls

we had 1 breakfast and it was excellent.

breakfast should include a cup of tea or coffee with it

place was clean and quiet. good value for your money. breakfast included was a nice bonus

fitness room could have been larger with a bit more equipment

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

room service breakfast was not great for the price, had buffet last time and it was excellent

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

the room service is excellent and the staff is fast and respects our privacy

arcades and golf and table tennis and bowling should be free and should be scheduled for each room that booked

the wifi wasn t as good as expected

confusing hvac system, need a grab bar or no-slip mat in shower

cudos to the bar staff who entertained past closing

they have a complete gym, with a peloton

room clean amazing wifi

the social bar was,great!

tub, dry sauna, and swimming pool was amazing

location, hard to reach reception, no room service

my three kids were disappointed not to have a morning swim

liked how quiet and spacious the rooms were; we had great room service and staff were all friendly and helpful

pool was perfect for kids

breakfast was good variety. the hot eggs, ect. weren't very hot. overall very good.

are a family of six and the staff made sure the kids always had what they needed and even made sure they got time in the pool when we didn’t have

breakfast had a lot of variety

kids from(baseball tournament) actually running the hallways

pool was nice to have for the kids to enjoy after a long day too

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

she apologized & gave us an extra late check out

told the front and got free breakfast

i will always remember her kindness and willingness the staff excellent no free breakfast

welcoming staff, wonderful breakfast and clean modern room.

we used the gym facilities too, good choice of equipment and free weights

the gym was well equipped, modern and clean and the pool was fun too

layout of the room with kitchenette was lovely

the portion covering the pull bar screws was dangling and thus the bar is loose from wall rot

free laundry

there was a young hockey team that was very loud and hogging the pool

pool and gym a bonus

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer facilities for guest available for free

can just unpack when i get home without having to do laundry

pool not open - covid related

the fitness center is under renovation, but they provided a pass to a local gym that was a very short distance away

location, breakfast was good and the kids loved the pool

breakfast was typical continental breakfast

the guest laundry (coin laundromat) is particularly helpful

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

the gym and pool may have been good but i did not have the opportunity to use them

rooms were ok size, pool and gym were great, check in was easy.

hotel bar was understaffed

it as a ev charging station for free

breakfast could have started earlier.

stayed one night on our way through the area but room was comfortable and clean and breakfast was great (pancake machine

construction in the lobby and pool/spa

positive and polite staff good options for breakfast pool place is looking good and comfortable, but unfortunately i did not try it gym has everything

pool out of order; construction.

kids running up and down the hallways

swimming pool and gym are excellent

big spacious room with kitchen cabinet.

the pool could have been warmer. it was a too cold for our liking.

coin laundry was broken

the facilities worked well and wifi was strong

parking - a row of parking spots is being used as a patio

parking was tight

com) then billed 250 dollars for pet and deposit

parking- too tight and not enough

rooms were beautiful, very comfortable bed, kitchen was well equipped, hot tub and pool were nice, breakfast was good and reasonably

water in the pool/spa had a slightly odd smell

hottub and pool was wonderful

were very nice and big enough for us all pool and hot tub were a great time as well kids had a

restaurant and bar right off of lobby

unhealthy environment for kids

kids screaming around the reception downstairs while checking in

i enjoyed the bar and the service, but i didn't eat in the hotel so cannot comment on that.

wifi signal could be stronger!

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with only one washer and one dryer you had to pay to use $3 but they worked well

excellent location, beautiful and functional rooms with a full kitchen

there is a pool and gym on site, despite the size it can accommodate a quick workout

staff was excellent, very nice room and great breakfast. dog friendly was a bonus!

breakfast was full of choices and delicious

stayed with our 3 kids and they enjoyed so much

loved the many options at breakfast. loved that the room had plates, cups, etc.. for us to use.

room key is needed to go to the floors, fitness center, laundry and pool

wifi fee for everyday

the page for wifi connection does not automatically come up.

which there was room service

this one: very good one (after a day at niagara falls), pool, fitness,

the kids enjoyed using the safe

parents simply were outside and their kids were left unsupervised in the pool area

there is a very nice lounge and restaurant, a very modern gym and everything functions well

kind staff - we arrived really late at night with kids

good wifi

breakfast was great

complimentary breakfast was adequate. kitchen area was clean.

plus: bacon, sausage included with breakfast

the hot food at the free breakfast could have been a bit tastier.

was very noisy that night slaming doors lots of slaming doors and kids running down the halls

my daughter went to gym and passcard did not work upon her return

no frills, but 24-hr gym is a definite plus

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

didn’t like the bar price way over priced actually unreal

staff are friendly and helpful. nice gym and pool.

room was very roomy and bathroom the bed excellent and loves the complete kitchenette very

value, kitchen is a plus

clean and modern rooms and bathrooms, good breakfast area

noodle style soup but you get free breakfast with all you can eat or drink, so it all works out

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

my son and i had a redeye and we showed up at 9am and they gave us an early check in on the spot, without any hassle

are two restaurants on-site - a very good steakhouse and an equally good denny's and both offered room service

lots of parking and food places around towels were stocked no waiting to check

having the studio with living room and kitchen which made it more comfortable for relaxing, watching tv and enjoying some food

facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool were top notch as a marriott usually is location was in a business park and ok not far from

free breakfast & free parking very clean great kitchen

breakfast was good, oat milk available

and ok not far from from lakeshore that offers tourism facilities such as restos etc included breakfast fit the bill for a good start to the day overall it was a

swimming pool with outside patio, very nice

loved the bar downstairs very open, great way to chat and meet people.

no room service

free parking. comfortable clean room. great price.

front office staff were great. also bar tender was friendly and very courteous.

the hotel was brightly lit with ample parking, truck or rv

friday night the gym and main floor was overrun with unattended, louand rambunctious kids.

last few times we have ran across kids' hockey teams that take over a large part of the hotel

it’s has a kitchen in it the breakfast down stair was very good

breakfast many choices good and the pool clean and very very warm

everything was clean and being able to do laundry downstairs was an added bonus.

the breakfast products was expired pls try to make them better specially the apple .

to airport for early morning flight, cleanliness, courteous staff, early opening for continental breakfast

i liked there organized breakfast to stay safe to covis 19

close to the airport..breakfast

the breakfast was ok and the rooms and breakfast room was clean and well stocked

parking was across the street, a bit far

hotel and the room were amazing and really enjoyed the 24hr coffee bar as well as dinner at the in hotel restaurant

parking crowded when a venue was on

restaurant was great, room service was quick

only issue was finding parking one night due to two events going on at the same time

good facilities on site, pool, gym & laundry room

helpful staff,laundry room clean,pool open,good location for me.

the pool and gym were nice as well

like everything to the easy check in and check out, to the heated pool, how everything was so close, short distant drives to the things we needed

gym, pool, near places to eat, 20 min drive from the city or 40 minutes by bus, friendly staff,

we enjoyed our stay. liked the breakfast. beautiful building

was convenient, comfortable, courteous, and the breakfast buffet was great

pool was open. close parking for us as my husband has a disability.

breakfast and location was fantastic

paving the parking lot when we arrived and limited parking

coffe and tea bar downstairs was a nice

i was pleased that they offered room service

we didn t use the kitchen

the kitchen

early check in .

excellent room and overall service with available parking. good breakfast that meets your needs.

appreciated the convenience of all day dining , parking, and especially the hotel staff

location wasnt the best and no room service

breakfast, clean room and comfortable bed

close to the highway. free and fast wifi.

location. amazing staff. bar and amenities

free parking

nice hotel and good spacious property and lovely and liked the gym, very easy going and the manager was very helpful, he takes care of his customers

the hotel is very well maintained and clean. dining room service available.

parking is free as well

nice breakfast. clean rooms and pool was good.

breakfast was excellent

great pool and fitness centre

was a great hotel, breakfast and dinner mon- thursday is a nice touch

pool maintenance created a ton of dust, and triggered allergies for us

convenient laundry room for the guests

le gymnase n'était pas accessible en raison des rénovations

gym was adequate

very clean!!! breakfast was tasty. staff was friendly.

comfortable room. good breakfast and nice well maintained gym

everything is so nice. i recommend everyone since breakfast,location and room was super good

pool was empty for refurbishing

indoor swimming pool

friendly staff and location is perfect i love that the pool is open until 11 as well

better breakfast, maybe