had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

the fast wifi

breakfast could have more fresh vegetables.

room service was expensive.

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

the wifi was excellant , the best we experienced in any hotel , and we were able to speedily download

poor wifi, fridge didn't work in room 109, swimming pool opens at 12 noon

location is excellent. facilities are good. wifi is excellent. breakfast is excellent.

the breakfast was fantastic and set you up for the day all you need and want

can't think of anything. plenty of families with kids but for us it was not an issue.

spacious room quiet environment nice breakfast nice wifi

nice bar around the corner with outdoor seating in sunshine

spa 29 euros for an hours access, too expensive

t included in room price) with whirlpools and saunas very relaxing after long day

pool beautifully clean

wifi: free and worked well from our room

the aircon wasn't too affective apart from that great value hotel would 100%

the wifi was not great

the wifi was week in the room

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

there is a coffee bar open all day at the hotel

restaurant and bar menu rather average, but service good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

the room service menu needs to be updated with more vegetarian choices.

great on time laundry service which was crucial for our stay

strong wifi

rooms are spotlessly, clean and great room service

no indoor swimming pool. no kids corner.

great breakfast buffet, nice intimate gym.

the spa was open and i was invited to use this

the spa facilities were great as was the massage i had from mireya

the bar and pool area were a nice place to chill out

the bar & meals avails there were very good

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

the first night, we ordered food from room service

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

location. staff assistance. early check in

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in arranging tours answering questions etc they went out of

wifi signal in room not stable.

od) was excellent

gorgeous hotel, professional staff, excellent breakfast. city view from the room.

there was no food menu to suggest if there was room service available

wifi is just bad and annoying

reception staff, comfortable bed breakfast was fine for us, bar staff very friendly and helpful, good location for driving and getting back on to the

room service was excellent

pool was great

door pool, gym, sauna were closed)

great breakfast

breakfast was delicious

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even bicycle rentals are 10 minutes walking

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people could

we enjoyed the breakfast, good variety of quality food available.

i liked its good location, very helpful staff and availability of restaurants and room service.

location, tasty breakfast and tapas with wine in restaurant, very comfortable room and perfect wifi connection

wifi also ok

the pool was very cold, and the pool bar was closed.

gym was adequate, and i was allowed to use it on my own, just needed to book in at reception

a gym in the hotel would be a nice addition

would have been nice to have a hotel bar where you could retire for the evening

2) due to severe stomach illness i asked for extra laundry soap to wash

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

our kids enjoyed a lot for staying in an old style palace and having a doublex room

there is even a gym if you want to work out during your holiday

wifi was weak and the cable channels were not

we loved the terrace bar overlooking the alhambra

cheap efficient laundry service

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

wifi was very patchy on the third floor

the wifi basically didn t work in the room

bar in the hotel was not really open and it didn't have a full selection of drinks available

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

bar should stay open later than 10 pm, i was shocked to find closed at 10

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

plenty of bars and restaurants in the vicinity

biggest problem - wifi was very spotty throughout the hotel

4) the wifi is free with great speed and connectivity

the room was spacious and clean with good wifi

wifi was a bit spotty.

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

wifi was basically nonexistent in the room

i wanted 24 hour reception

internet wifi was not great

the wifi was weak

wifi was not working

the hot water, water pressure and wifi are more than adequate

was really bad - kids complaintes a lot

wifi signal wasn't great in my room, the signal would drop

great breakfast. hotel arranged a private tour at the alhambra

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

the wifi !

a booklet in the room indicated laundry service was available, but it wasn't.

location and facilities superb nice rooftop terrace with plunge pool a nice touch

the kids loved it

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the pool as much as kids were jumping

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

rooftop bar with the pool

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

everything but especially the terrace bar and the breakfast

gym had no light weights nor cleaning materials

we booked and early check in and our room was ready upon arrival

super friendly staff, jose in the roof terrace bar was a superb host

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

good breakfast

very good breakfast double bed good

the room is abit small. the breakfast is standard

access to rooftop bar for premium customers only

there were also a group of college kids at breakfast on the first day

the hotel will even have a bag of laundry serviced for you for a slight fee

great location , the duplex room is enjoyable, kids love it , the room is clean too

breakfast was very nice but the best part of the hotel was kathy who checked us in, she was so nice

appreciated the mini-fridge, elevator and able to have prompt laundry service

breakfast was fine. readable good selection more hot food

great rooftop pool area

the amenities are great (pool, terrace, gym) however i had no chance to use them

the only negative was that the bar closed quite early.

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

gymnasium was a bit of a let down, some equipment broken.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

hidden expense of pool

30 called for room service for drinks

the gym that was actually important to me was very small and super hot, so don t expect much from

it is really misleading to announce the hotel as one having gym. disappointing

gym doesn’t open until 10

the spa was a little bit outdated.

the lounge and bar is fabulous

and a well-equipped gym

bar prices very reasonable

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

super clean and beautiful rooms, lobby, and bar area

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the place was great, the spa awesome and the staff was super friendly

shame that the spa costs extra...

staff, location and the spa was incredible

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

spa and massage was excellent

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

the wifi seemed slow but only a minor issue.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wonderful staff, great bar downstairs and excellent location

location, wifi, cleanliness, leaniancy with checkout, communication.

the hotel was clean and we had free wifi

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

clean, comfy room with great wifi and a fridge

good wifi reception

our main reason for choosing this location was because they are one of the few hotels with a pool that is open in october (most hotels close their pools for a few months) with the heat it was

lots of bars and restaurants within a 5 minute walk

great but small gym to keep you fit

varied and delicious breakfast

we didn’t use the restaurant or bar as the location has a vast array to choose from outside the door

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi was working well

it had a tv and wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

excellent in room wifi

friendly service & early check in

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

in the evening hung up on me while trying to call to ask for menu for room service

wifi was great

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

good restaurant, very nice bar and excellent breakfast

breakfast was reasonable and worth the value

very friendly staff and excellent breakfast as well

a fair few sun lounges and the little bar / snack area near the pool was also great

room perfect,very clean and tidy breakfast good ,

breakfast was good but could have had a few more fresh items

had wifi only 1 night of the 4 i stayed in the hotel

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

the breakfast was wonderful and the staff very attentive

room service food was average

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

wifi was a bit hit and miss. rooms a bit dark.

the apartment was spacious, quiet, clean and the kitchen was well equipped

loved it! kitchen and 2 balconies in our premier suite.

wifi is

v quiet and huge rooms with lounge kitchen bathroom and bedroom

room, great breakfast (cold and warm) and car parking nearby city center for very good price

small, clean pool, although some of the beds need changing

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

very pleasant stay. great breakfast.

nice to have pool area as

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

to order room service two nights in row and no answer

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

rooms, roof swimming pool, location

the bed was very comfortable the bar staff were excellent the cossiants were good

and i don t think i ve had such an amazing breakfast

the pastries at breakfast were also so delicious - light and oh so flaky

the luxury of the kids having their own bedroom and bathroom was perfection

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

everything, from the hidden bar to the rooftop

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

are completely no wifi signals in my room at all which is very disappointed

slow wifi

wifi worked well, there is a mini fridge which was very useful

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

they give us early check in