the breakfast is always great!! pool area was clean and stocked with pool towels.

breakfast was wonderful and the beds extra comfy!!!!

breakfast was great staff friendly would stay again

the location and how it's convenient to everything the staff and most definitely the continental breakfast was good

perfect for kids

said breakfast was served until 10:30

i didn't eat breakfast so i don't know how it is

found out after several questions that there is a water filter in gym

i love the full kitchen

swimming pool is small

second time staying there. love the staff and rooms. lobby swimming pool and hall way clean

breakfast was good, but pool was closed

everything was great pool was cold but that was expected overall was a great experience.

the breakfast was excellent. wonderful choices especially for the kids.

fitness center

breakfast was great

beds were comfy. free hot breakfast. coffee machine at the front desk available at all times.

breakfast was only waffles, cereal and yogurt

pool closing hours

during the day and you don't need one at night either, so why not be open 24 hrs a day as the gym

they had a pool and were updating or upgrading the properties

the elevator was scare. the pool was't open

pool

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean and their curb appeal around the pool was beautiful

pool looked blue but had a cloudiness to it

staff was courteous and friendly. the breakfast was amazing and the beds were comfortable

late check out isn't an option however it's location was great

hotel was a little damp because of the pool

pool was indoor but cold, the gym felt like you were stepping into a cooler

the pool and spa tub was ice cold! my 2 yr old couldn't swim with how cold it was.

i would suggest re-thinking the metal pool furniture for dallas in the summer.

that there was no breakfast and the pool not being open.

the location here in balch springs, the pool and the personnel.

pool area is run down and pool was not filtering, was very disappointing.

swimming pool was closed. ice machine was only on bottom floor. we stayed on the top floor!

complaints— complimentary breakfast was light

the breakfast

breakfast did not serve and meat

breakfast was good

the breakfast .

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did not

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

everyone was so nice and its kids and dog friendly we loved it definitely recommend this hotel

was not maintained so as the pool and fitness center breakfast was looking bad and many items were

breakfast was great. staff were nice.

we were with our 3 kids

the staff was real nice and my kids really enjoyed the nice indoor pool

also the pool has a strange smell and salt water taste

wouldn't bring extra towels to room we had 4 kids and needed extra then housekeeping took our clean towels we had asked for and left the dirty

lot of road construction when trying to turn into the hotel parking lot

breakfast could be better

the breakfast was sufficient

i enjoyed the different gym equipment that was available

it was clean and the gym actually had some heavy (55lb) dumbbells

indoor pool area and gym was very clean just overall great

great breakfast and a good variety of options.

clean comfortable rooms good breakfast good location for visiting seagoville federal prison across the

delicious breakfast

the pool area was not open

yard and gardens very clean and the pool had disability access

good location, quite, nice clean room, friendly staff ,excellent breakfast

no free breakfast right now because of covid-19, or pool

the breakfast was ok, need different cereal options and different breakfast meat options also.

breakfast wasn

the complimentary breakfast was very nice

inside pool

could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

breakfast!!!!!!!!!!

nice room, nice people, good breakfast.

the staff was pleasant and helpful, but i really enjoyed the breakfast every morning.

breakfast was meh and simple

kitchenette in room

indoor pool was a plus in our stay

staff were friendly, pool was small but decent for swimming

the breakfast was very good. room was clean and bathroom was very spacious.

pool was green and the room smelled like mold it was very distasteful the towels were dirty then

need longer pool hours

french vanilla coffee creamer this time and kids trashed the pool and it wasn’t cleaned until i was

pool looked clean but i didn't have a chance to go

pool was open but had trash in it

there was no music, not someone readily available to make drinks at the bar hatch (went up 3 separate times and no one was there) and sometimes it was a bit messy with

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

the pool area, the room, the location-all was great

location, parking available nearby, good size rooms. good gym.

breakfast at the restaurant in the hotel

open pool

gym was inoperable.

the indoor pool was dirty

no internet, hallways reek of marijuana, the vending machines didnt work, pool was closed, gym too

the gym was rundown and treadmill was broken

the rooftop bar is the perfect endcap on the experience

location is a perfect location to walkable restaurant and bars and top of that has a restaurant and rooftop bar inside the hotel

rooftop bar and pool was amazing

appreciated the free shuttle to deep ellum

unfinished , it could have used a table with possibly 2 chairs to eat at if we choose to have room service

highly priced, but kids enjoyed the atmosphere and worth the ease of travel.

the atmosphere definitely a party place not for kids. so book with caution

bar is great for happy hour

didn t get room service

staff were wonderful, pool was excellent, rooms were clean and comfortable and a little funky

breakfast options and gym

the hotel was clean, as was the pool

the price was reasonable for the location. included breakfast.

30$ per parking per night is high gym is not very well equipped

nice pool area with grills to for a family cookoout

i enjoyed the breakfast!

gym was nice and the pool looks good

nice decor, clean rooms, and great breakfast.

convenient location, friendly staff, breakfast buffet, clean rooms.

breakfast opens too late needs to be 6 am

location to convention center. breakfast was great too.

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

was happy the room had a full kitchen! very accommodating & loved the extra space!

i liked the location to the convention center and the kitchen full fridge options

the kitchen is awesome

good gym, small but had free weights which was great

the beds were super comfortable and the gym was much nicer than i expected which was a plus

we ordered room service and everything was made in good time -- and delicious

ordered room service and it took forever

the fitness gym is superb

bourbon bar was exceptional

clubs & rooftop pool/bar get a bit overcrowded at night

location, great overall staff, and great venues inside of the hotel from roof top bar/pool, breakfast at overeasy, sports bar and front desk help

room service wasn’t the best and the food i didn’t like. the wet bar fridge didn’t work.

the rooftop bar was fun and convenient since it was located at the hotel

here, love the way the hotel had pretty much everything we needed from the view to having a bar downstairs

screaming kids at pool & parents didn’t care, even after being told it was disruptive.

room service fee expensive

screaming kids at pool & parents didn t care, even after being told it was disruptive.

to leave a hotel we had originally booked for that night due to lack of safety for myself and my kids

our family really enjoyed the location of the hotel, the pool and the customer service.

the water in the swimming pool is very turbid

swimming pool

bathrooms , pool

breakfast did not come with the cost of the room and the pool was ice cold so it was very

did not have breakfast. location was good as most places were within 4 miles

breakfast was served daily

their breakfast was delicious, and the rooms were spacious and beautifully kept

nice/large rooms - large bed, large couch, large kitchen, large bathroom, large everything.

more time for breakfast

the bar stays open late. and 24hr snack bar

friendly staff, nice restaurant and bar as well as close to several other restaurants

property has big rooms. on site restaurant was good for room service. bedding was decent.

the room size, and the bar staff was friendly

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

the bar and the location

no mini bar no complimentary water expensive and poor breakfast

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

service was slow in the bar but not bad.

the spa was amazing

slow service

from valet, to room service, to in-room dining, to housekeeping you will be hard pressed to find anything negative

down market in the room service menu

the bar staff by the pool was friendly and provided lovely poolside cocktails

we had a great stay kids always point it out when we visit dallas at&t center it was right there

outdated, no real food options in hotel, power surges randomly, keys randomly stopped working, wifi wasn't working at the time

ich is a reason we booked for our kids) we re listed on the website but not available at the hotel

no room service

valet wouldn t let me i had 3 grand kids and we had to walk 2 blocks away, had baseball tournament,had to leave at 6 o clock in the

arrival, we were on our honeymoon and requested adjoining rooms 9 months in advance as we had our kids with us to be told too bad

position in the center of french square comfortable beds beautiful backyard with clean swimming pool and cute

enjoyed being able to see the giant eye, and down to the pool from our room.

go down to 5th floor, walk all the way to the gym and refill your water bottle if you have fun

adrian in the bar was great! all employees were friendly too.

loved the bar area

thought the pool was pretty small for the size of the hotel and not really swimmable

gym was wonderful

timely & delicious room service

breakfast was amazing

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave me a

room service was out of apple juice

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

the gym facilities were excellent, a large variety of cardio equipment, there were some machines and

had a 50 min massage by monica at the spa and it was wonderful

pool was small.

i love the laidback atmosphere of the lobby bar area

great customer service by the front desk associate and the bar tender

the 1st level bar/ loung and pool table are great

wish the pool was a little bigger and had more of a sunny area to lay out and tan, but it wasn’t bad

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

the rooms were up to date. bright colors. beds comfy. good breakfast.

my kids and i loved it. felt safe and they loved the breakfast

the breakfast is awesome and the rooms are clean

friendly staff. good breakfast. hotel looked very clean and new.

there were about a dozen kids on our floor and they were up at 6am slamming doors

breakfast was amazing and employees were wonderful.

breakfast was very underwhelming

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

due to covd 19 there was no breakfast

hot breakfast did not include meat nor eggs

bartender kept saying last call even though it was only midnight

room service: not only did it take forever to get, but we called 3 different times before we made a

buffet was a bit expensive for what eas offered especially for younger kids

we couldn't get no one to answer the phone for room service

i have kids and i wished the pool was warmer during cold season.

the room was very pleasant. love the city view and the restaurants/ room service was great.

the spa was fantastic

settled for my kids

free kids pack

there were no cups at the gym for people to be able drink water.

also the guest laundry was very nice and not over priced

gym was good, needs more mattes, less humidity, and remove rust from equipment it’s getting bad

breakfast was exceptional, spacious rooms, kind staff

gym was clean and had lots of equipment

the room.have kitchen,sof',king bed,bathroom,closet,air condition,fan,tv.

great location, big rooms with amazing views, comfortable bed, great gym and great bar/restaurant

the entrance and staff were fantastic and was in the heart of dallas. the gym was as expected

d it was only dessert).

kids toy left under bed

the ac and the pool

charged for parking and breakfast

the location and rooftop pool.

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

garbage juice and the pool was closed which was the whole point of going to this hotel for my kids 16th birthday

mask worn partying all night 24 hours drunk kids in the hallway passed out

the wifi signal was strong

didn t really have a breakfast

was no breakfast served

breakfast

there was no breakfast and front was locked and unavailable.

very attentive to every need - from valet to concierge, restaurant to spa to room service

pool is very small!

beautiful rooms and great bar and resteraunt

jessica in the bar and scott at concierge were awesome!!

room service very late sometimes in the early evening

love decor, amenities,, friendly staff, flavored water and coffee and breakfast buffet!

about this hotel was perfect: the location, the breakfast, the employees, the bedding

great breakfast and rooftop bar

great rooftop bar for an end of the evening cocktail

new hotel with spacious and nice rooms. quite a lot of options for breakfast. functional gym.

good hotel with nice gym

rooftop bar and party for nye

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

my girlfriend and i sat at the bar in the late evening, the bartender (male hispanic) saw us but did not acknowledged us

the gym is excellent