pool looked blue but had a cloudiness to it

pool

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

the elevator was scare. the pool was't open

they had a pool and were updating or upgrading the properties

awesome breakfast bar

the beds was comfy, i had a pretty good view and breakfast was good

great swimming pool with lots of equipments

i also enjoyed the breakfast

i and my kids loved our stay there

walk out back doors and boom pool view

breakfast was good quick and easy. awesome location. too cold to swim but had a great pool view.

hotel room smell stale and stuffy like old gym socks

the free breakfast, pool, and staff

breakfast was cool for the kids

room had a refrigerator, including icebox, small stove, small dishwasher, and a small amount of kitchen items, such as cups, plates, and silverware

additionally, the continental breakfast was typical quality for these types of free breakfasts, but definitely not great

tv and kitchenette was clean and well stocked

had a kitchen and the staff was friendly.

beautiful lady tending breakfast was great

breakfast was great

indoor swimming pool

just due to covid-19 there was no pool, breakfast, nor exercise room.

pool water was cold

just due to covid-19 there was no pool, breakfast, nor exercise room.

breakfast was good

i just wish they had breakfast but for the price it was ok.

there was no cooked breakfast cold eggs and watered down milk

the breakfast .

breakfast was superb with plenty of fruit, yogurt and

the breakfast was limited, the pool was closed, not great when it's really hot outside.

cozy room, great breakfast!

no refrigerator pool was too hot spa was too cold my girls didn't like that

the staff was great and the kids enjoyed the pool

so i was put in a rm wit a one bed rm suite which left my kids sleeping on the floor, and i still had to pay the same amount for the room

the gym appeared to be neglected

staff was courteous and friendly. the breakfast was amazing and the beds were comfortable

the staff were very warm and accommodating when we asked for early check in.

love everything, looking forward to the breakfast coming back.

it didn’t have laundry because the washer wasn’t working but the dryer was working and the gym was not working due to reconstruction of the hotel but overall it was still a pretty good

also the pool has a strange smell and salt water taste

the pool was ok wish it was heated and had hot tub for adults. place was clean and nice tho.

the pool is out of service every single time we have come to this hotel

lot of road construction when trying to turn into the hotel parking lot

love the fact that the bed was extremely comfy and the indoor pool was a plus, my wife and i enjoyed it

the location here in balch springs, the pool and the personnel.

pool was very awesome, clean, warm

i liked the free juice and pool

i would suggest re-thinking the metal pool furniture for dallas in the summer.

swimming pool was closed. ice machine was only on bottom floor. we stayed on the top floor!

breakfast could be better

the breakfast was sufficient

i enjoyed the different gym equipment that was available

it was clean and the gym actually had some heavy (55lb) dumbbells

indoor pool area and gym was very clean just overall great

super gym! excellent

the coffee containers were empty, we had to walk back into the kitchen area and ask for coffee there were 5 staff members sitting and talking while people were

kitchenette in room

the gym was ok

the pool is nice. the rooms are quite.

no pet fee, no fleas

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt gross

breakfast wasn

oh by the way the inside pool , it was very clean and so was the hot tub

the gym has the basic equipment and they had a good breakfast buffet

pool was green and the room smelled like mold it was very distasteful the towels were dirty then

saying anything at the website, the hotel was renovating the breakfast area and the pool was closed

it had a pool

pool looked clean but i didn't have a chance to go

need longer pool hours

the pool. exercise room

the laundry area was not available either that was very inconviont

it's clean, laundry room on site, inside pool and offer free breakfast

elevator didn’t work, the gym was scary , with the roof almost collapsing

no internet, hallways reek of marijuana, the vending machines didnt work, pool was closed, gym too

the pool area, the room, the location-all was great

wonderful hotel, delicious breakfast, friendly service, free wine happy hour

the gym is very basic for a kimpton property.

bought some drinks at the pool and unfortunately the drinks we got were not good

the price. thought there might be a spa tub in the room or even refreshments for the price.

good location, good breakfast, very clean, good staff

nice decor, clean rooms, and great breakfast.

breakfast was excellent

i enjoyed the breakfast!

if they had 2 days breakfast varieties put together, would have been nice.

hotel was very unclean

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

we given a complimentary drink in the bar while waiting on the shuttle and enjoyed a tasty breakfast

drinks at the bar were over priced.

understaffed- check in took about 45 minutes and front desk guy said he was short staffed, no room service because everyone called in sick but 1 lady

nice pool area with grills to for a family cookoout

(keep it) washer/ dryer, gym,

although we didn't use the gym, it was well-stocked and one of the largest for their hotel category

gym was clean and nice

our rooms did not have good views. the pool was outdated and there was no hot tube,

wifi was good - we had a 2-hour facetime call with very little

great location n pool great staff. made us feel very welcomed. would def stay again

didn t get room service

and bar was a nice place to relax with friends

breakfast was wonderful and the location was ideal

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

the rooftop bar was fun and convenient since it was located at the hotel

bourbon bar was exceptional

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

location slightly out, but free shuttle was a good service.

loved the design work, the shuttle service, the rooftop pool.

roof top bar could be heard late at night in the room

love the shuttle service

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

the gym was close

was happy the room had a full kitchen! very accommodating & loved the extra space!

for bmw dallas marathon breakfasts/options were great appreciated coffee available after breakfast appreciated

how clean the room was, great view, nice staff, loved the gym space

pool was clean

we loved the staff, room and the gym was amazing!

staff was great getting us checked in early and when we need a late check out last minute they were very accommodating and gave us all our options

breakfast selection at the open palette restaurant & sports bar as there are no local restaurants

valet is good, bar is great

one king bed and a sofa bed when i asked for sheets blankets and pillows the property had none my kids had to sleep with one sheet no pillows it was a horrible

room was emaculate, the bar was excellent, and it was close to the places we wanted to visit downtown

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

clean, food was great, bar selections great, room was spacious and elegant.

room service, restaurant kitchen in lobby was slow

when the bar was busy, there was not near as much staff to handle

bathrooms , pool

the water in the swimming pool is very turbid

the fact the pool wasn’t open.

location was great many things to do and all in walking distance brandon was a great joy at the bar and the young women who checked us in was also

nice stay, helpful guest services, clean room and pool.

is very expensive, the bar closed almost an hour earlier than advertised (on a friday

the breakfast area was large and had alot of food opitions

rooms are very large great kitchen fully equipped

this would be great place for extended stay or with kids

the room had a small kitchen plus there was a very nice free breakfast available

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

and confort of room and great location staff is always ready to help food is very good bar is

accommodation was good bar & food good location good

no mini bar no complimentary water expensive and poor breakfast

the rooms were nice and clean but no room service due to covid

location, bar and pool

pool, gym

the food room service breakfast was terrible and cost 104 dollars

they need more shade or awnings or umbrellas on roof top pool area

room service was rubbish, did not bring items agreed and food was mediocre

shout out to leo in the midnight rambler bar - ace cocktails and very friendly bar tender who went out of his way to make our visit extra

cellent food) and had room service

we also ate at the hotel restaurants

we had room service for breakfast and it was fabulous.

housekeeping was not attentive - had to call 2 days on get room serviced

wifi was not working.

wifi access

no amenities except gym

ich is a reason we booked for our kids) we re listed on the website but not available at the hotel

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

great location, good bar/restaurant & spacious room. rooftop bar & gym were also nice additions.

college kids were there for the long weekend

mojitos at bar were delicious

the place was clean. the pool was relaxing. it is located near a lot of cool things.

later room service would be

no access to bar, room service or restaurants

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave me a

pool was wonderful

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

great customer service by the front desk associate and the bar tender

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so uncomfortable

great bar and gathering area downstairs

and this is the last thing you want after 6 hours drive with two kids

great location bar and easy check in

we were told no room service from the grill & vine restaurant

slow room service. took three calls to get towels which took five hours

the indoor pool

room service: not only did it take forever to get, but we called 3 different times before we made a

great hotel in a very convenient location. pool was excellent.

small sample toiletries, a lobby bar, pool table, fair priced coffee shop, free literature to read up on city and very friendly staff

good room service/food

tried to order late night room service at 1 am b/c they had advertised it so we didnt grab food on the way back & they told

we got a spa tub room and the jets were dirty, my wife had no desire to take a bath

great bar and restaurant

the staff was pleasant and helpful, but i really enjoyed the breakfast every morning.

breakfast was the same eash day.

rooms easy to get to and the breakfast

pool doesn't open until may and all of the ice machines aren't working

not have ice the pool spot a bit inconvenient 2 guy walked out of there went across the street i don't think they

excellent room service and other dining options and a great coffee shop

the room service charges were reasonable.

it would be cooler if it had an amenity like an arcade or something for adults and kids to go to and enjoy

settled for my kids

plenty of restaurants /bars and the pool was so much fun

breakfast was

also the guest laundry was very nice and not over priced

everything spacious rooms... smart tv..... kitchenette in room

gym room extremely out dated, weights looked rusted

the complimentary breakfast was without a doubt the best i have had because of the variety of choices and the quality

kids toy left under bed

room service was available all night, and they called to make sure we got our coffee supplies we

not much for kids either

such an enormous hotel, the gym was incredibly small and there weren't many pieces of equipment

options are not clear during reservation coffee machine was not working gym is quite small check out time as written is the room isn t as communicated by the reception

room service, price

limited tv options. lobby bar closes too early on the weekend.

room service would have been nice...i expected it at this price

would have loved room service

great breakfast. great staff. all good and comfortable.

the over all stay was amazing. loved the pool and patio set up.

i was disappointed to receive my room service food in a styrofoam box with plastic cutlery

the stand outs were the common area which included live music in the bar, extremely well equipped gym and swimming pool and outdoor

wifi efficient

nice lobby and dining with aweome games for the kids to play

gym open 24 hrs, good room size ,best value for money

but it's a good thing for it to be shaded if you have kids

swimming gym

mask worn partying all night 24 hours drunk kids in the hallway passed out

the pool. very nice yo be out at the pool to relax.

the spa was amazing and so was the staff

room service available late which was my favorite thing

the pool was very nice and everyone was helpful and friendly

pool is very small!

everything was clean and it was great to have access to a gym and work/office space

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well

wish the rooftop bar stayed open till 2am

the gym is excellent

tv channels, nice gym

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

loved the bar on the 12th floor

pool was never available

they have a remarkable pool complex, but we did not use

allowed to use the gym on site

the pools, the places to eat, the rooms are great

two pools a soa, rooms are exceptional. don’t question it. it’s perfect.

wifi, gym and all basic services available and working well

full kitchen

didn't work the phone wasn't working, the pool was closed the gym was filthy and none of the machines worked and it smelled like sewer, also the tub was

breakfast was really good

comfortable,roomy cozy and good breakfast.

housekeeping very friendly, bar staff didn’t really know what they were doing though

hotel, clean, good room, fast elevator, nice gym, parking and location incredible the

the bar is under renovations and that wasn't mentioned

there's a gym & a washer/dryer room (take your own detergent)

the accommodations were perfect. the staff was very friendly. the breakfast was delicious.