very clean; nice pool; courteous staff

the customer service and breakfast in the morning and how soft sheets are

coffee was tasty and the breakfast spread was fair

very clean and great breakfast

nice, clean room. good breakfast.

not get a chance to have breakfast

the location, pool and breakfast were excellent!

nice selection of breakfast

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

breakfast was good.

they did not inform us pool wasn't open any where. also the water pressure was not good!

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

5

fees at check in, room smelled smokey, and room service never showed up on our second day

many kids running around

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

free wifi speed was 1

the breakfast was excellent as well.

breakfast the next morning was really yummy

friendly staff, delicious breakfast and comfortable bed

the porch in the front was fabulous for relaxing, having some wine, even breakfast

rooms were clean and breakfast was lovely.

the breakfast was absolutely yummy, with great variety and quality

pool could be a little warmer

glass enclosed pool, exercise room, meeting rooms

we enjoyed the rooms, pool, welcome reception with cheese and wine, and the terrace that overlooked the city

the gym location of the gym

very clean, good breakfast, good location.

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

fitness room was well equipped

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

very clean, spacious, good breakfast and good parking.

breakfast was excellent. a little pricy. very friendly staff.

wifi was slow the bathroom door was a barn door on sliders so it doesn t shut

parking and wifi

pool, gym, pillows, mattress

the next night i ordered room service and opted for the fruit again

breakfast was good and utensils were all individually wrapped with gloves provided

and the the breakfast was great

room service and fulfilling special request

they have a pool and gym

please keep this in mind if your kids are really wanting to play

the location, it had free parking and a pool.

no service even with wifi

we ended our night at the bar and loved the atmosphere as well as the bartender

friendly staff. on the edge of downtown. easy self-parking. microwave & fridge in room.

only option was to sit in a small area next to parking lot

friendly staff and great location plus the free shuttle

recommended shuttle to our restaurant which was so convenient

the shuttle driver, was very sweet & very informative on the surrounding area

i couldn't get the wifi to work in my room.

lauren, the shuttle driver, was great

room had a full kitchen, which i didn't expect, with pots, pans and a dishwasher

the kitchen in the room was amazing!!! also, the laundry facilities!

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

we love our suite with the kitchen facilities which is a must when you have a baby.

reclining chair, laundry basket, purse hooks…etc

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

breakfast & social hour

the breakfast was cold when we came down at 9am.

each morning the breakfast was great

the kitchen, bathroom , desks and other furniture were conveniently placed

the breakfast had a lot of variety and new options every day

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the upstairs bar is fun and plentiful

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful gym

it is convenient and we appreciated the laundry facility

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

great breakfast, many choices, great service

gym was awesome

on site restaurant, lounge, and coffee bar were all good

great location, clean and great breakfast.

gym could be better with more space, more and heavier dumbells, a chin up bar and a weight tower

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

+ comfortable and clean + close to downtown + stable wifi + spacious room

great breakfast. large rooms. nice pool

internet did not work most of the stay but was given password for the meeting wifi, so all good.

no sink at coffee bar or microwave.

we found a cute bar nearby, had a drink and watched football

complimentary morning coffee bar in the hotel lobby

service in the bar was sketchy. understaffed.

the spa was also a great experience

i like it nice and hot, so room service is never an option

room service was pricy. otherwise a good value.

i'm glad the gym was not busy otherwise the massage might have been interrupted

the bar is wonderful

room service was very quick, easy and friendly

the staff is very friendly and the gym is nice

also loved that there was ev charging on site

gym, free champagne, view, surrounding areas

great value for the money, gym clean and well equipped

amenities nice appreciated the laundry so we could pack less for the trip

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

from location to design choices and the roof top bar to incredible restaurant

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

rooftop bar sunset was the icing on the cake

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

kids loved it

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

loved the divided two rooms to have kids separate on sleeper sofa

breakfast was off the charts wonderful. location was great!

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with made-to-order eggs available

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

roof top bar has great views

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

bed was extremely comfortable view was nice bar was pretty

there is no room service offerings but great access to amazing restaurants.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

lobby bar is perfect place to relax and listen to great music

the property is dog friendly with no pet fee which was awesome

the bar and patio area were also great

bar and all were so friendly and helpful

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the pool wasn’t open being july we thought it would be open.

i loved how clean every single area was. i loved the jacuzzi/pool area. not large but very clean

for as close to downtown as we were, there was plenty of free parking, everything we needed in our room

we enjoyed the swimming pool and spa

rooms, delicious breakfast, plenty of parking

parking seemed a little tight/not enough spaces

beautiful facilities with a sports complex with a huge gym and indoor pool

all that they offer; pool, walking area, and the restaurant.

the bar & fireplace sitting room

the staff was great. i arrived early and early check in was no problem.

price and the amount of activities available at the location was nice especially traveling with kids

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

the breakfast was okay, it's great for a free breakfast though

stay was amazing the breakfast was hot n delicious ud83dude1c front desk clerk best customer service friendly very

breakfast and that has gym and restaurants near the hotel

room was great for my family of 4 (2 kids, 2 adults)

a bit more vegan friendly breakfast options would be nice.

the breakfast was not a big selection to pick from

very clean. guest laundry on site. and the subtle hidden jokes all over.

great breakfast, comfortable beds, nice shower., kitchenette with sink was cery useful

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

gym was not open yet after the hurricane

clean big comfy rooms rooftop bar and great location

the gym and coffee shop are not operational

nice rooftop bar with fire pits which is nice on cool evenings

lovely but pet fee is exorbitant

the pool is small but nice especially for kids

no hotel or room service information in the room

staff was wonderful and friendly and went above and beyond helping us with early check in

parking

however, the pet fee is pretty steep

fireplace , full kitchen and jacuzzi

nice gym, pool, hot tub

we used the very small gym 3 days in a row and it had not been replenished of towels or cleaned the entire time

it was a long climb to the pool but the pool was very nice.

food selection at restaurant, my kids are so picky

not expecting to have the nice bar and dinner choices when we came in a little late

our kids enjoyed the indoor pool

pool was chilly. no hot tub/spa

i like the modern style of the room and the hotel bar tender was very nice !!

solid hotel if visiting biltmore with kids.

the room was large with a small kitchen and sofa/sitting area and the bed was super comfortable

loved having a small kitchen in our room

really enjoy the home2suite style with nice, fully accommodating kitchen area and a seating area

clean comfortable quiet great breakfast excellent location

toilet was way too low and no bar to get down to it. other than that was perfect stay.

hotel as a whole was well maintained and designed. restaurant and spa on site.

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

massage at posiedon spa was amazing

parking area, decent breakfast, fluffy pillows

the location and the covered parking. breakfast was great!

lots of parking

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

fitness center closed

i wished the bar had been more extensive.

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

was not aware of the pool and spa until getting there, so we did not pack any swimwear

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

the pool

24-hour coffee bar was extra nice too

safe, well lite parking lot

breakfast was plentiful and good

cleanness, in-door pool, large comfortable lobby.

enough parking and the toilet paper was very thin

was a huge bummer because we couldn’t enjoy the bar area until after 8

the property has a bar and many different areas to congregate

loved the location and bar space

the only thing that would have been nice was a larger breakfast selection and if the coffee bar opened before 8am

the bar was really cool with indoor and outdoor seating

no variety for breakfast

the staff was nice and they only charged 5 dollars for the pet fee.

a granola bar added to the continental breakfast would have been helpful.

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

did find a roach in my room and the free breakfast was lacking.

wifi is very slow and sometimes disappeared.

breakfast was very

wifi was not good. only half tv channels would tune e.

no laundry. very noisy. not as clean as i d like.

have to go off-site to do laundry

the breakfast was delicious and full of options

loved the front desk staff and the breakfast staff. they were awesome! the pool was wonderful.

breakfast

indoor pool , small gym and a garden

a great breakfast with many options

the pool

was disappointed that we couldn’t get an appointment for spa treatment, nor could we do a wine tasting

the prices at the bar and restaurant were a bit high.

bar staff were so nice and helpful

need a men's locker room with whirlpool, showers-- more spa like

no indoor pool or hot tub

pool was spartan.

the heated pool was beautiful for an early morning swim

it had a pool

the estate, the decor, the reception staff. outdoor pool.

the pool could have been a bit warmer but the people were so friendly the breakfast so good

otherwise property is clean with heated pool and gym

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

at breakfast

the little kitchen was awesome

to room across from laundry and someone decided to do laundry after 11 p

the pool needs to be bigger breakfast was a little under cooked .

i liked the breakfast bar

5hrs for a small load of laundry to dry

pool still wasn't open no hot breakfast

clean facilities, great staff and gym...comfortable stay at least possible cost.

plus the breakfast is good, had a lot of options and the staff were friendly

extremely clean / nice free breakfast

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

breakfast was great

good breakfast and great location

the breakfast was great

employees were nice. laundry facilities

naldo had to evacuate 11pm with kids and then the next day no hot breakfast even thought already

had an excellent dinner at the hotel restaurant. lots of handicapped parking available.

wish i knew in the pool and the ball was open we did not eat breakfast there cuz i had to have surgery and plus it was too expensive to eat breakfast

was excellent

she helped with an early check in as well lots of local places to eat

easy parking, common areas are nice and bedrooms are very comfortable

gym equipment was nice

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

clean comfy good breakfast.

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

jacuzzi and indoor pool

breakfast was great, the staff in there were wonderful.

always like this hotel because of the breakfast, pool and spa

laundry facilities

the staff fas good and helpful during breakfast

nice and clean. friendly staff and the pool area was nice.

everybody was friendly and it had a good size pool and jacuzzi

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

the gym was cooled well and not humid

they have a wine and appetizer bar around the 5 o’clock hour however we were not there during that time

breakfast was great and coffee was available 24/7

there is a little gym and an indoor pool

our kids loved the pool, and the room size was great

the heated pool and free breakfast

the fitness center is poor, not possible for jogging training

the hotels fault, but the pool was closed and fitness center due to covid

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

staff and great daily, hot breakfast

hich in most of the hotels, it's not hot enough or

i loved having the ability to get room service via my cell phone, while utilizing the chow app

the parking garage abutted hotel, was convenient and free of charge

loose grab bar in bath - desk clerk sent someone immediately upon notification.

- they have a pool, spa

very clean and had a good breakfast.

everything.left my car there while hiking.awesome breakfast,friendly staff,gladly stay again.

the pool could have been available, especially after a long day of hot weather driving.

the staff, close to the at and had laundry services.

there’s a pool and has a good breakfast