there is also a nice rooftop pool area

room was above a noisy bar with very loud music, especially the bass

the bar and restaurant were open to non-hotel residents so lost a bit of exclusivity

did not like that my spa tub broke after i turned it on and was also making a loud sound from the jet's

loved the spa tub that was in the room and the lighting

is amazing, great breakfast, comfortable bed, everything clean …

room was super clean and looked recently remodeled, and came with a full kitchen

a lot of supplies in the kitchen which proved difficult in preparing meals

i thought that there was some wasted room with the kitchen

the atrium in the middle. the workout room. the very good breakfast.

wifi very hit and miss.

breakfast was great, staff was nice and pool was clean. rooms are also clean and spacious.

breakfast was amazing

kitchen facilities more than adequate. bed very comfortable

they have a good breakfast. there is always a desk in the room and good wifi.

was lovely ~ the rooms were great, & the staff were mostly excellent, especially the room service personnel

gym available

the pool area was quiet and peaceful

had to ask for coffee maker, no maid service during covid 19, nor the restaurant/ bar, gym...,

room service very helpful and great food

pet friendly, clean, super convenient great pool and golf course!

was easy, rooms smelled fresh, the pool is a saltwater pool, super nice and clean

the hours for the bar and room service are ridiculous

the pool area is very inviting. gym is nice and big.

gym was great. pool was heated. location was perfect. friendly staff.

very limited menu and not inexpensive no coffee in the room street noise no exercise gym holiday inn express is way better

pool/spa convenient space to meet up with friends

very limited menu and not inexpensive no coffee in the room street noise no exercise gym holiday inn express is way better

we had a spa room and then a

breakfast not included and laundry room not in hotel, it’s in the parking garage.

stayed in a hyatt trio suite in phoenix too, this is a great suite for bigger families with older kids

the breakfast was delicious my grandchildren didn’t wanna leave

heated pool was perfect for the kids

really glad i brought the the blocks so the kids could charge their ipads

laundry room, people leaving clothes for long periods only 3 washers maybe 4 but they stay occupied

breakfast (kids were missing chocolate milk and fresh bread/croissant)

location. very clean and new. modern, high quality room. decent gym. good overall value.

all but no real breakfast, you should work with goodstuff

we loved everything about it location, breakfast, the staff, the rooms (beds wore super comfy) , everything was so cleaned and the parking

in the middle meant that any guests coming late/lingering would be noisy in the room (same for gym that's in the middle, thankfully nobody was using the gym while we were

in the kitchen though, no towels, no dish soap

earlier checkin and offered late check out

could use wine glasses in the kitchen

kitchen without forks, knifes …

hotel was in a perfect location and the staff was good and they let us stay till late check

only thing missing was a pool.

the breakfast was nice and filling. everything was great can't wait to return.

no swimming pool

comfortable beds, good breakfast and great location

would have liked a pool but the ocean was wonderful

the breakfast wasn’t the best. it was average.

ease for everything, spacious, and kitchen spotless!

i'm so glad they had everything already in the kitchen,, it made everything so much easy

there is a nice gym, pool area and breakfast was quite nice and had everything from heathy options, fresh fruit etc

pool hours limited…

offered free breakfast the orange juice was not fresh could taste it had been in the container along time the

so the room had a nice size fridge so i purchased items i could warm up in the microwave and the pool and jacuzzi came in handy

wish there was an inside pool. it was raining when we was there so didn’t get to enjoy it.

the pool was closed

breakfast only had waffles on the weekend, my kids were very disappointed

the breakfast is good and the hotel is great!

quietness, breakfast was awesome

nice free breakfast

have earlier breakfast for folk who catches early flight

the breakfast. and the bed

pool_was_closed-kids_were_disappointed.

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room service was not done daily unless we explicitly told the maid or front desk

pool_was_closed-kids_were_disappointed.

looked cheap; mattress was ok; no warm cookies; breakfast did not start in time & pool& gym facilities were not available

an all over nice experience also with the kids

staff was awesome, there's a bar in the lobby loved it

had to walk thru the bar to get to the elevator. but only because i don't drink.

pool wasn t the cleanest looking during the day, but the pool area, and surroundings were well

lobby place as well as place for kids to play close to the swimming pool

very nice rooms, great outdoor pool area and a gym

the pool looked so inviting but unfortunately not enough time for us to make use of it

location, big room, comfortable bed and pillows, complimentary good breakfast with many options

dates, handy hotel which do free airport pickups

was able to park in handicap parking, breakfast great

we ened up going to another hotel where my sister was near by so our kids can get in pool

she checked us in and also scheduled us a shuttle for pick up at the civic center for our event

we did not get a chance to try the pool or fitness centre

sticky old carpet and really cold floor in bathroom not really recommend to stay with little kids because of carpet

only gave this 4 starts as all was closed within (restaurant, pool, gym)

we also had an airport shuttle ride for free

to airport very efficient airport shuttle service good breakfast options nice swimming pool and gym room spacious rooms very friendly

it has no microwave. and no breakfast.

the only potential downside is the airport shuttle

no breakfast included

everything! the quality of the room, the kitchen and stuff.

laundry and room. bed was great.

kitchen was a really

room was clean, breakfast was great, it was comfortable and spacious.

toast muffins fruit juice coffee milk and dairy free milk options, nice pool area, self serve laundry options- 1 load is $4 to wash and $4 to dry the staff were kind enough to break change

i wish the bar was open earlier but it was ok, we bought a half bottle of wine and enjoyed that.

the gym needs ventilation

the location and the pool was actually open for the kids via reservation only.

i was traveling alone with my 2 young kids and had to find another place to stay for the night…it was already 10pm…on a holiday

to pay $25 a day for parking , breakfast wasn t included in our package, & didn t get any room service at

gym was functional, pool was consistently clean and practical

we also really enjoyed the indoor pool

rooms were clean and comfortable. my kids loved the waffles and hot chocolate

coin laundromat on first floor, ample parking, bar with happy hour specials

the bar being open was the best part to relax the night before my early morning flight

the pool

only 1 person can enter the gym

enjoyed a well-prepared meal at the bar with bartender cassie ensuring i remain hydrated

6am kids running in the hall way and the bathroom door keep slamming

pool close, bar close

the kids loved the pool

ey were busy- we ll be with you

yummy breakfast

breakfast & 'happy hour' at the bar were absolutely superb and a great incentive to stay at this fine hotel, staff were most

no laundry

here for the week with 3 kids everyone was more than pleased with everything especially the staff they were all wonderful

we didn't use the kitchen but it seemed well equipped

the hotel has a pool and jacuzzi outside too along with a gym and an outside sports court

for family with small kids amazing. great pool and breakfast and value for money.

a suggestion, rather than a dislike, but more gluten free options at breakfast would be great for those of us with food allergies

hotel is modern, clean with a great pool and hot tub

the gym and pool

the pool was freezing cold

pool with heated spa

we weren't allowed an early check in but we were offered a complimentary breakfast

little gym, pool and jacuzzi

to covid 19 the pool and gym were closed which i expected

breakfast was good

pool and gym don’t open until 8:00 which i think is too late

swimming pool had one wall open to outside air. it was cold. hot tub was great!

the ambiance of the bar area was perfect and it's located in a safe, walkable community that suited my pet well

the property has self laundry option

the rooftop and bar closed pretty early.

only gripe was that there was no laundry room

they do not have a pool

on the staff was wonderful the bed was so comfortable and big i cooled off in the pool in the sun and had a really delicious

the gym was available, but was not functional

the laundry being accessible in hotel and free wifi

in there wasn t any big towels i had to call the front desk because no one was answering for room service and the next morning when we where getting ready to leave we noticed the sheets had a

door i had three workers come and help me and when they actually open the door i went in with my kids and got stuck in the room until a worker came an open the door from outside bcuz i was nocking

ry expensive) and as

the location, the views, the food, room service, free breakfast and the bed

kids enjoyed the patio soaking tub and bath salts

the restaurant and bar are also excellent as is most of their outdoor space

our kids liked the multicolor lights that lit up the room

like coming home, great spot, nice and friendly staff and finally they got rid off wifi extras - just

wifi insufficient to order in

food was delicious and service was superb from pool boy to valet

room small, to many fees, food poor, small pool , dirty, no a/c in the hotel

the pool was small and not very exciting for older kids and the lighting in the bathroom was poor

pool is lovely and the location is great

nice clean comfortable rooms. we appreciate the heated pool.

not being told about room cleaning. bar closing at 9.00pm.

hot tub wasn't hot when we were there. umbrellas on on the pool deck needed some repairs.

rooms, good pool and hot tub and kind staff

water was $9 on the room service menu and not even a single bottle in the room

sol restaurant has not reopened after covid, only room service available for breakfast which results in a huge amount of unnecessary waste

amenities were closed due to the corona virus so we were not able to use the pool or other facilities however the hotel was very nice

oceanside location, restaurants nearby, pool

gym was poor

pool was so much fun , clean , and nice the employees at this property where very nice and helpful

breakfast was great, good location.

great breakfast, clean rooms a hot tub and gym

the gym was not available as advertised.

relaxing pool, and very close to everything we needed

not that i didn't like it but the phone to order room service didn't work i'm sure it can be replaced

room. view. gym. pool. deli cafe. friendly reception.

excellent service from all the staff from front desk to bar to the restaurant

no complementary breakfast

close to airport. very clean. food at the bar was excellent and reasonably priced.

wish there would have been a pool.

because of that they gave us a nice room and late check out

no pool

staff were great, facilities awesome and nice pillows. thank you for adding a late check out

laundry machines didn't work but that isn't the fault of the staff.

lovely pool, fire pit, basketball and bistro area downstairs and even gym/laundry facilities

lobby was very nice with a bar and plenty of seating

nice gym & pool area, plenty of parking spaces outside

broken washing machines in the laundry room and that were not signed as not working

checkin was probably thee fastest check inn the staff was super friendly the bar was lovely and the bartender very accommodating

amenities and the kitchenette is nice.

staff was very helpful and accommodating, the room was large, clean and had a kitchen

that the pool isn’t 24hrs!!

nice clean rooms with a fully stocked kitchen.

the rooms were spacious and the full refrigerator and small kitchen was great

the gym was excellent.

not a huge deal, but annoying if you have a bunch of luggage and 2 small kids

3 mins to airport, two queen sized beds are good for a family with 1 or 2 kids

the pool is situated right next to the road so there s a lot of exhaust fumes

the pool area was also peaceful & relaxing

to many kids running around. parents fault.

self-service laundry room and fitness center is the cleanest i have ever seen and used among all the properties

kitchen facilities

i called the room service for a toothbrush, and it is very much amazing - a very cute robot sent me the

the breakfast was a little disappointing. items not replaced when they ran out.

good base, easy travels to tourist attractions in la, nice pool, good food, friendly staff

just arrived from japan, and it was very early so we had to do early check in

had a long layover and while the 12:00 check-out was ok i could have used the gym and/or the pool if there had been a shower for after

the bar/pool area was a great bonus to relax and you wouldn't know it was next to the main airport

extremely comfy bed and a late check out

efficient staff ,in this busy hotel fridge in room great little gym & pool area free shuttle bus to airport free

very pleasant and professional. the room service meal was outstanding.

vending machine accepts cc/contactless payment, but the laundry room

no bar in the room

i really loved the gym and swimming pool and although the breakfast buffet doesn t have many veggie options it still was very very

free shuttles to and from the airport and best of all, an amazing breakfast buffet

there is a pool and a nice restaurant with a beautiful view at the rooftop

very beautiful hotel, my room was clean and beautiful and big, i had a kitchen in my room

24 hour shuttle was very convenient to go to the hotel and back to the airport

we used the kitchenette

this hotel does have free airport shuttle and restaurants onsite makes it easy and convenient for us

in being 4pm and the huge early check in fee

didn't get to try the pool

it’s clean, convenient, great gym, great rooms

it was nice breakfast was excellent

room service was fast

they don't provide room service

there s jersey subs and a starbucks inside the hotel and you can order room service from a variety of different style restaurants

was friendly, excellent accommodations, beautiful facility, many options on breakfast buffet

didn t have an on site restaurant or room service which was hard when travelling with jet lagged

convenient for the airport - great room and comfortable bed , good restaurant and lovely pool.

room was very quiet and pool facilities were excellent

great pool and awesome gym, plus having so many different options to eat and drink was very helpful

but this time there was a group that was smoking and vaping in the pool area

pool and comfort

laundry machines not functioning

great bar area with friendly staff

laundry dryer didn't work the one on the washer side, wasted 1

nice swimming pool

breakfast is always a plus,especially when traveling with kids

adults with 2 kids (5 and 3 years old) this hotel is very good for families

airport shuttle, elevator system, pool area

gym

free airport shuttle was a great addition

what i liked best was the decor in the cleanliness and how the pool and jacuzzi are both heated

i booked my room months in advance and requested an early check in time with no responses via messages or phone, the days before i would be getting

cozy rooms, free and frequent shuttle, kind staff, great gym!

frequent shuttle service

was a little bit loud from the neighbors with kids, although not really a hotel’s fault

also i tried to get an early check in and was told it would also cost extra for 2 hours early

the late check out on sunday was welcomed

the gym is so up to date

shuttle bus frequency.

pool was under construction so kids were disappointed

quite ok, simple, clean; - entertainment options include golf zone, game room for families with kids; - nice steak and pasta at daily grill, but their chicken wings were so-so; - hertz office

the shuttle transport personnel was rude and did not stop in hotel

convenient to airport & free shuttle 24hrs

breakfast was nice and the gym was clean

no shuttle to lax.

amazing staff was nice but only negative was i called from the airport and was told o can have early check in was given a price and when i got there the person i reference wasn't there i waited

the pool and jacuzzi and other areas were closed due to covid-19

nice pool ,jacuzzi and great breakfast

quality service excellent breakfast.

the gym is small but clean and has all the

the pool was a bit small and hidden in the back.

amazing breakfast! nice staff and clean property. spacious room. laundry room available.

clean, upgraded facilities with good swimming pool and gym

diferent choices for kids and adults

amenities were everything that we could have asked for and we made full use of them including the laundry room and the swimming pool etc

very clean, friendly staff good breakfast

the late check out i was accepted to...

i left before breakfast was served.

staff and facility no jacuzzi or warm pool

i loved the bar and the food was amazing

the laundry machines did not work as expected, expended 3 hrs to dry clothes.

loved the pool, the restaurant, the cafe, the gym, the room

i didn't get a chance to check out the cafe and also the pool but everything about my experience there was great

road noisy had one room on 3rd floor lincoln road side was disturbed by road noise and noise from gym

they also have a coffee bar where you can order specialty coffee

the beds are crazy comfortable, we shared a suite with our kids and everyone had their own bathroom

we were by the pool but nobody was really in it and it was like we had our own private pool

clean and a great breakfast, thanks!

good rooms and wifi. free shuttle pickup/drop off

comfortable beds. excellent wifi. good tv. good breakfast. very friendly and helpful staff.

not lot of choices to pick especially for little kids