the pool was fabulous

food on room service and pool bar were very basic and flavourless

room was on the 10th floor and the wifi was dodgy

what i hated the most is that there's no wifi in the rooms (just in

one of the elevators wasn't working and that was a bit annoying. parking spaces and limited.

room was spacious and clean, the hotel exceeded my expectations

indoor and outdoor swimming pool

i liked the location the swimming pool in snd out

spa direct to beach big rooms gym

spa and breakfast

offers a lot of services, including different kinds of restaurants, oceanic pool, regular pool, gym, a church, and many other interesting activities

the coffee machine at the breakfast venue.

the restaurants we're good, breakfast had a huge variety, and there was a small grocery store as well

the spa massage i had was excellent

the excellent service and staff and the great spa and the spa treatments this resort is absolute heaven

self catering and did not have breakfast

beautiful garden, great view, excellent breakfast

too expensive to use the spa and indoor pool.

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

breakfast was amazing

breakfast is excellent with a big variety of freshly cooked meals, warm and cold food

only thing i did not like was the wifi

room service was poor, paid water in a room

breakfast was also great with plenty of different food options

breakfast - superb rooms excellent & spacious sea view amazing

shows each night, and during the day they have activities with aldo and olga at the swimming pool

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays so

a word two for gina in the spa who gave us wonderful hot stones massages

pool and facilities, we have no complaints

pool hours (at least the indoor one) should be change to later hours. sauna hours too.

quality gym

bad wifi connaction

ests are supposed to buy it themselves) - 'free'

breakfast: few fruits not fresh, out of can no washing up liquid and no dishcloth in kitchen

30 - studio with a kitchen is not equiped with a dish soap/sponges

ke sure to book early), gym, pool

the hotel offers nice and clean rooms and the facilities include an excellent gym

indoor pool and gym included, several restaurants and bars, great environment, amazing value for money

wifi connection was always

also the hotel gym and spa area were super nice as well

food excellent both dinner and breakfast

nice surroundings, wonderful breakfast and food, great service

the breakfast and dinner were very delicious, i believe that everyone will find that will suit their

we stayed in a ground floor room in the golf wing, which was spacious and comfortable

fruit, croissants & good selection of madeiran food for breakfast

was really clean, the staff was nice, the room had a really nice view to the ocean and the breakfast was delicious

dining was a highlight, especially the extensive and fresh breakfast options

there is no wi fe in a room only at reception and bar area

wifi only works at reception, it's a bit uncomfortable

hotel is fine, it will benefit from wifi in rooms.

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

hotel garden is beautiful and has good amount of parking spaces

special praise goes to norberto, who is responsible for the bar and restaurant

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was perfectly sorted, we had a place we could use and there was always availability

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the pool area was very nicely furnished with amazing views also

food in the restaurant was expensive, spa treatments were expensive

faultless holiday, fantastic hotel, beautiful gardens. would recommend. great shuttle service

great view, good restaurant, good breakfast, good and kind representatives, nearby golf course

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

no proper bar either

well stocked honesty bar on the veranda - so guests treated like adults

little bar just down the hill was handy

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

we had a sea view room with a gorgeous view over the pretty garden and the swimming pool area as well as the terrace

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

swimming pool was on the cold side!

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious no complaints

didn’t get to use the pool because the weather was not so good but the roof top bar was lovely

hotel in the center with lovely roof top bar and pool, the staff was excellent

good breakfast variety ( everyday is the same, but pretty good choice even for vegan)

great ambiance, excellent service and breakfast, lovely pool area

everything about this hotel, from the breakfast/dining room to the sun lounger and outdoor pool area, to the heated indoor pool

was a great variety of food for breakfast, but the warm dishes weren't the best

extremely rich and tasty breakfast, natural juices and traditional local ingredients

staff very efficient. cleanliness exceptional. location excellent. breakfast spread generous.

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

not real bacon at breakfast or at least it didn’t look like

the swimming pool is tiny but probably ok for kids

clean room and a large breakfast selection

was good , bed was comforttable and very nice place for pool

reception friendliness, and help. good breakfast choice.

beds a little too firm, limited breakfast buffet

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

breakfast was not very pleasant

nice room, great location og good breakfast. nice staff, good wifi - all you need

wifi very quick, good speed

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

wifi worked fine

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

the spa area, only has a small pool, nothing else

beautiful bar terrace with evening live performances and nice little indoor swimming pool

extremely helpful staff. great location. interesting decor . delicious breakfast lovely terrace.

great buffet breakfast with hot and cold food available and healthy options

indoor pool was not heated, that would have been nice but a great spot for photos

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

room service was

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

spa is great

helpful and friendly staff, nice rooftop bar and pool

great location, super comfortable bed, breakfast selection extensive and helpful staff

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

excellent staff, very accommodating. breakfast was terrific and the room was clean.

breakfast was amazing loved the rooftop pool everything was amazing

fabulous rooftop pool and bar area

5 acres of gorgeous gardens, pool and resident giant tortoise

the hotel has an extraordinary beautiful garden, and a big nice pool

they also have a parking spot if you have a car

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

e walked down but a bit too far

was amazing, breakfast really good and bar snacks excellent

nice breakfast and comfortable bed

also very clean and the wifi was very good

pool and bar area very open

breakfast was top rate. better than expected

spa and gym facilities weren't particularly nice or in keeping with style or equal standing with the hotel

staff were lovely, breakfast was amazing and the location was perfect

staff helpful, free parking and access to great gym

loved the rooftop infinity pool and its view of funchal and the ocean

the breakfast is 5star good

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

finally this was adults only hence no child noice

were in a superior room) -room service: very easy over the hotel qr code, good food

i had a hire car and there was parking facilities

the breakfast buffet was delicious and plentiful and they served it early too which was great for when

the wifi didn't work in our room.

spa facilities as in the process of being renovated

reception staff was not very welcoming, no wifi in the room

the wifi does not extend into the bedrooms and is patchy throughout the hotel.

would not recommend room service in the late evening

only thing we can complain on is the indoor and outdoor pool

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

parking was easy, secure and free of charge

staff very welcoming

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

great breakfast

no car park for guests. we had to pay extra money for parking car by the casino.

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

pools, spa facilities, and a casino/club attached to the hotel if you want night entertainment

excellent hotel, great service, fabulous breakfast.

from the concierge team, to room service and house keeping, to the staff at the restaurants and pool area, they are all very

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

the kids was amazing

variety of breakfast, nice location, free parking, scenic view from the balconies

two pools, one adjacent to the sea, lovely choice of restaurants, lovely family feel, very easy parking

staff is excellent, very polite and helpful, atmosphere is just lovely, clean rooms, very good breakfast, excellent location, adorable garden

it s a very small issue but the wifi could be better.

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully

we even got a real baby crib

sea views, kitchen in the room, great variety at breakfast, access to pool and rooftop bar

not enough umbrellas round pool, very cramped at breakfast

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

plates, pots and cutlery include good quality cable flat tv, sofa, chairs, comfortable beds and room service, hairdryer, bath, powerful shower and plenty of piping hot water

the room was a haven of comfort, featuring a private swimming pool with ocean views

piano bar nice for a drink

natural pool

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

breakfast was very good with attentive staff, there is something for everyone

fabulous breakfast and location

breakfasts excellent, pub bar prices a bit over the top

their actual gym not being open but this is a very minor point.

there will be so many activities: pool party was so much fun

the room is spacious, light and reflects the blue hues of the sea view

strict about not allowing kids in the hot tub even when it was empty (no adults) and not actually very hot

free parking breakfast was very good, staff was super friendly

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later that evening which was really kind of them

at the gym, the treadmill wasn't working properly..

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

the pool was excellent

breakfast,service,room and location were exceptional

room service menu could be better paralleled with food throughout the rest of the property

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on the

delicious breakfast with very good selection

gym facilities were restricted

think that the free wifi in the room have to be improved

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

the small kitchen would have been more utilized during cooler weather

the breakfast buffet had a wide range of offerings, meats, cheeses, eggs, fresh fruits, many rolls,

the grounds apwere beautiful, the pool and facilities clean and staff super friendly

the pool ( indoor ) has huge windows panels with a again a viewto die for

restaurant is just ok and the bar closes at 7pm.

cocktails in the little bar in the shop looking at the view

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

breakfast was delicious and all staff members were friendly and helpful

infinity pool with loungers and bar never busy

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

superb breakfast. fabulous suite and the view was heavenly

room had two huge beds, bath, shower, mini bar and safe

beautiful view room, stuff so friendly and nice, amazing pool and views all around the hotel… we celebrated our honeymoon and they upgraded us for an

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely, hopefully

direct access to the sea was fantastic and the spa area was lovely

our personal highlight was the ‘unwind together’ session we booked at the spa - just fantastic and amazing value for money

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

gym equipment was very old and the multi gym somewhat dangerous

courtesy shuttle service to funchal city center

gym needs modernised, equipment needs

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take you into funchal

i had to ask them most days to open the gym even though it should ve been open anyway

en out), squas, tennis, sauna, gym etc

breakfast buffet with amazing views, nice facilities and available services, the staff was very

this is an excellent base to explore madeira and we appreciated the ease of car parking and the fact that it was convenient to access the main highways from the hotel

starting with the most helpful staff, cleanliness, amazing views, shuttle to the city and back, wonderful food and so much more

with excellent facilities: room, restaurants, spa and gym

ocean view, contemporary style, breakfast and dinner buffet

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and dryer

a very good breakfast buffet is offered in a restaurant that faces the ocean

staff and care for guests - birthday surprise from the management, access to fully equipped gym

wifi wasn t great

it wouldn't be a hotel for kids as it was mostly older people and couples, kids could get bored

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

ended up staying at the florasol hotel: swimming pool, the apartment was spacious, the localisation was also great, with loads of restaurants and a

hotel with great sea view, cleaning every day, friendly stuff, good breakfasts and pool/spa/gym facilities

indoor pool could have a refurbishment

the smell at the indoor swimming pool

swiming pool was nice and the bar

good location bar with entertaiment at evening good breakfast

place to stay - a lot if activities in the evening inside the hotel, swimming pool with bar

the spa was closed and food was nothing

property was reasonable spacious

: the main reason i chose this hotel was the advertised spa area with a sauna and indoor pool

just loved ot ,staff lovely, food lovely, swimming pool lovely, all good.

they charged us 3 for room service without even notifying us

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

spa, room, balcony, view, public areas, pool

the gym lacked essential things like mats, and the treadmill was not functioning, leaving only weights

very bad wifi connection in the room. smell in the room.

pool was fantastic, and kids really loved it

we had access to the gym and pool and the room was welll-equipped with a tv, hair dryer, mini-fridge and a boiling

the gym area

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

the breakfast is really good

can be a little noisy outside also the gymnasium needs some air freshener!

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

(it's an adults only hotel

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

super buffet breakfast, perfect

robes, complimentary water… and then there is the incredible rooftop terrace, well equipp gym we especially appreciated the breakfast options and would gladly return any day

small things but we prefer a bar connected to the main hotel

choices for breakfast and we particularly liked that there was a chef on site to cook omelettes, scrambled eggs

eakfast was particularly delicious), with a wide variety of fresh, high-quality options

t over priced) plenty of scattered sun beds

breakfast was superb, huge choice and beautiful views over the ocean

pool and the pool bar are nice

located, great sea views, wonderful breakfast, helpful staff

was good , the breakfast, the stuff, the facilities was nice, they have a free parking which is not so big, but

) for breakfeast include only cheap juice and crossans, if you want to eat what is

pool was big and the bar makes most delicious cocktails

nice and big room with kitchen and very very very very good breakfast!!!!

we didn t really use the kitchen area as we only stayed for three nights and ate out a lot

as a family with 2 kids ,we really liked everything

loved the pool and very friendly staff

liked the size of the room and the kitchen facilities

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained when we had downtime at the hotel

beautiful pools

spa treatments- a bit expensive compared to the level of expertise

stayed late in the season and the outdoor pool wasn't heated

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

perfect it was really good the breakfast and the pools and all the services

the beautiful breakfast, the v helpful staff, the facilities were fabulous

room service - amazing food

the breakfast was nice and the spa treatment was amazing

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

we had a room (117) with direct pool access and almost next door to the gym and spa

ooper quality alcohol cocktails and drinks) with 5* entertaiment team (live music, disco, kids club)

hotel , lovely staff,great food, great kids clubs

well-equipped gym

night swimming is not allowed, pool, spa and gym opens late and closes early.

the breakfast was sensational with loads of offer

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

we had a massage at the spa which was definitely the best we've ever had

we enjoyed the breakfast and the pool deck end the live music at nights

the spa, gym and pool areas are top class

spa could be a little bit cleaner (especially floors).

facilities great and the pool area amazing like paradise and the view breathtaking

the pool was awesome. location waa great

breakfast was great

the breakfast was amazing

gym didn t have any weights and only a single resistance machine

was comfy, free wifi was fast and reliable

reasonable sized gym

the facilities were amazing and the gym was very well-equipped

the breakfast buffet was exceptional

excellent wifi a must with kids

kids would have loved pancakes in 4 stay hotel

everything was clean - good wi-fi signal - breakfast was very good and varied, we had a lot of choises, a lot of local fruits - the location

breakfast was standard fare, streaky bacon, eggs three ways, beans, porridge and continental

the breakfast was really nice and the area was a nice area too

friendly helpful staff, great breakfast.

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views are

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel personnel - everyday

lack of available facilities e.g. bar open

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel

the pool bar was above my expectations though

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

by the pool they had nice snacks and drinks

the most wonderful was the staff, especially rafa, sam, bruna, kazim and restaurant guys and pool guys

the pools were a always clean and there was a good availability of sun beds