from desk to bar to pool staff

on my second night, i was returning from the gym on the first floor and while walking past the housekeeping space, a lady stormed out while

breakfast was ok, not a huge choice and was only like warm but was enough to start your day.

the rooms, the lobby and the breakfast area

stress relief… i got to take a break and used the gym before check out the next day

nice clean room and a good breakfast.

the pool and gym were very clean

the gym on site was well equipped but i will never use booking

breakfast, gym, pool.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

decent tv and internet, early check in allowed.

great breakfast. nice room. wonderful pool

ease of parking.

breakfast was exceptional

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

the convenience of a restaurant and bar was great after driving eighth hours to get there

had a restaurant, bar and pool.

very clean big rooms. bed comfortable. has a bar and small restaurant

the pool was clean and pretty, and lynae at reception was super friendly and helpful

the staff was very nice and the pool was perfect

best part was the breakfast

not everyone likes light yogurt and the cereals seemed to be geared more towards kids

the pools better the pool looked dirty and had spider webs on the gates

great place to stay with two little kids . enjoyed the free breakfast in the am

loved the fitness room with the pool view

the staff was awesome! very clean rooms and comfortable beds. enjoyed the pool!]

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a pandemic we still had to go breakfast

staff let me go into the kitchen and get everyone food

tucked away from main road traffic, and parking was free

good parking.

they even had a guest laundry

and how they had a pool and a gym was great

i like how they had free parking

wear size 10 and a half life 2 shoes but i posted them on you guys email men wearing in the gym and me having them next to my bed i had two bags with me of luggage so i forgot my shoes

would like longer breakfast hours.

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

breakfast was very good with a good variety of choices.

beautiful; clean; comfy beds; safe area. loved the rooftop bar and all the residence inn staff.

only request is if the rooftop bar was open on sunday

breakfast was great! location of hotel confusing to find-lack of signs on approaching streets.

breakfast could have ran better if they had more than one waffle maker and toaster.

would like to see some breakfast sandwiches at breakfast, quick and easy to go

the bed was super comfortable, the hotel was extremely clean and the full complimentary breakfast was excellent

everything . everyone was friendly. rooms were clean. breakfast was great!

breakfast

parking for plenty

pool being opened. hot breakfast.

daily cleaning and room service, and housekeeping staff always concerned about your well-being

my only complaint is parking was very tight

the breakfast was great and the guy who was watching over things was very cordial!

room size was awesome! friendly staff, free breakfast and the pool was nice!

the staff was so nice, especially the breakfast was super.

my only complaint was not being able to check in because the staff was elsewhere doing laundry

breakfast, beautiful shower, spacious room,comfy king sized bed, microwave and fridge in my room,

laundry access & nice pool

gym was nice, had a laundry area did not see but handy

didn't at the facility but found the snack bar very convenient

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

they have a bar in the lobby, which is a plus

gym was nice, had a laundry area did not see but handy

having a full kitchen and the room setup.

breakfast was hot and delicious with many choices

full kitchen and room size

kitchen was nicely appointed

pool was supposed to be heated but it was freezing to get in

breakfast not good and things ran out frequently

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i’ve been in

we asked for an early check in time to get ready and they accommodated us

pleased with the variety quality and taste of the breakfast

location, new, very clean, nice size room, comfortable bed, complimentary breakfast, and other amenities

i paid i should not have had any encounter with any bugs and i had ants all over the sink in the kitchen

the pool was nice but you can see where all the cracked tile is

the entire pool area was very inviting

staff, the aesthetics and ambiance, pools/ hot tub, full kitchen that included pot, cups, plates, utensils

on phone had to walk a good distance from car to hotel room closed down pool activities and bar early like 5 or 6 crickets in room gentleman at check in had to wait about 5-10 minutes to

the closed gym.

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

a wide variety of breakfast items were available

the hot breakfast was also good

couldn’t get into gym - but not a priority.

the bed extra comfy and the breakfast was good.

breakfast was very good

the free breakfast and dinner

included full kitchen and seperate bedrooms for great price

very clean overall, updated interior, extremely friendly staff, spacious rooms with kitchen

the room was fabulous, it was a studio lots of room with kitchen.

the breakfast had a good selection

the full sized kitchen...

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

i liked having a kitchen

it wasn't not easy to get to. only pool was available... no other amenities.

was not included, the pool need more maintenance and we have to pay for the parking

the pool was small and dirty

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

small pool

liked having two rooms, with the kitchen area

300-400 and it was closer to 800 for that price there should have been more to the room (full kitchen) not to mention you have to pay for parking per day

the food was grate an the kids liked the diffrent options

breakfast was good, and the people that work in the kitchen area were very nice and helpful

i would have liked a bigger pool but it was still very nice and worth the money

nice pool. small but we’ll-stocked indoor bar.

called ahead of making the booking to ensure the jacuzzi and pool were open

no free breakfast

breakfast was tasteful, but you have to wait for the one person working to make your meal

breakfast was not included.

wind there was crazy and all leaves were in the pool constantly which by the way was very cold

room was next door to the gym

kids like the breakfast

complimentary breakfast was substantial and good variety, staff was friendly, not far from busch gardens

rooms were all on angles, free excellent breakfast, easy free parking, lowest price and close to busch gardens

if you don?t get to breakfast early you miss out on better choices.run out early..

the pool and deck definitely need to be upgraded but that happens.

the pool sign says it closes at 11 but the manager came out to close it at 9pm.

was great our room was clean the ac worked well we were on the ground floor the breakfast was great and plentiful and 24 hr coffee and juice was

more choices and maybe a hot breakfast

super clean room.full hot breakfast

to busch gardens, breakfast was great, room was clean and modern, staff was friendly, we will plan to stay here again

we plan on staying every time we bring our pup to tampa to visit our kids

the breakfast was good but the second day there was no meat the breakfast

would definitely use them again also, a free shuttle to the park and avoided parking charges

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

laundry facilities

pool

front desk told us that they didn’t have extra towels or blankets because the laundry wasn’t done

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out room to fix the very noisy air conditioner as promised

i was surprised to see that they had a bar and a grill inside the hotel, and i have found a place that i will always book at when i come

the property was fine. plenty of parking. clean and clear.

the breakfast and the bar were good

offered shuttle service and the bus never picked us up!!!

nice having a small bar available in evening. food was good at restaurant.

amazing bathrooms and kitchen

the location, the kitchen, the rate, what the resort afford.

spa area and gym were both great

great to have a kitchen and two bedrooms with the kids

saw bugs on the kitchen counter and the

gym was very nice looking although i didn't get to use it because i have an injury

close to bush gardens and the shuttle was awesome !

continental breakfast was great - good variety, very yummy

there is only 3 equipments in the gym.

00 dollar charge fee for early check in

unit, some of the outdated furniture had pre-existing damage and random people and their kids who weren't staying at the hotel were using the pool

we had excellent room service

very clean and good breakfast

most definitely will stay again with the kids next time around

very good stuff, good breakfast, comfortable bed

no breakfast

location. no pet fee!!

the breakfast was great

breakfast was not very good. all cold items. would've liked scrambled eggs and bacon

we were rained out to go to busch garden but they enjoyed the pool to the max

friendly staff, clean spacious suite and clean pool.

that it didn’t have a bar area, small gym facilities

the pool and gym were also nice

the breakfast was good and gym well equipped

we got the room we requested (facing the park) and they accommodated an early check in for us

pool is a little on the small size,parents need a bigger pool size,i think you would get more

charge, the suite was super clean and had a jacuzzi, the beds were comfortable a they had good breakfast included, if i come back to tampa i will definitely stay here again, the staff was super

the staff was wonderful the beds were so perfect room was clean and the breakfast had so many choices

sheets were dirty and wifi did not work

the free shuttle to busch gardens and the free breakfast. the beds were comfortable.

if check out was one hour later and breakfast was one hour longer.

great breakfast at no charge. friendly staff.

i appreciated that kim accommodated my early check in, so we could go to the park stress free

no breakfast even though covid restrictions were lifted

fantastic staff fantastic location walk to busch gardens excellent breakfast

the gym needs to be updated

super clean, great breakfast and amazing staff.

outlet covers over holes, and no pictures on the walls we stayed in the king suite with the spa in room, only 3 of the jets worked out of 6, we we re disappointed as that was the whole

hot tube and gym

the spa in the room needs some work on it

nice gym. nice bed. nice shower and shower head

pool was awesome as well as laundry

late check out was not a problem, and (although the guest printer was not working) the front desk

everything- gym specially

good heated pool

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted—even during peak hours

breakfast was ok

breakfast buffet, gym, pool

same breakfast every morning

beds and pillows were fantastic, the pool was located very conveniently, very friendly and helpful staff

enjoyed the pool and hot tub

outside pool and jacuzzi were great

if we were staying for longer than a night i probably would have been looking for a pool.

hotel staff was awesome, even allowed us early check in

they helped me with an early check in!

breakfast was exceptional! better than country inn and suites, holiday inn and comfort inn.

cleanliness and staff were top notch. good breakfast.

more vegan or plant based options for breakfast

cleanliness , a variety of breakfast items

breakfast was good and plenty

breakfast choices were very good, including freshly made omeletts and there was an attendant

clean comfortable and a good breakfast ud83dude0a

pool looked unattended, bad chairs and towels thrown in there

was very clean great breakfast and although i don’t remember the guys name from check in he was extremely nice and

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it was ok

the breakfast people were super

pool area and outside amenities were relaxing and yet function-able

pool terrific

also, i paid for a suite but it was facing the roof near the parking lot instead of the beautiful meadow on the other side

i enjoyed having the guest laundry available since we were staying for a week

tub had alot of chlorine my kids skin was burned and still is from it i have had to take them to the dr twice since we have

fitness room so small, dirty, machines are broken

how close to the airport and hotel shuttle

really enjoyed the breakfast buffet

offer free breakfast and shuttles to their airport.

the swimming pool was a big plus for us

the pool atmosphere was stellar & the bistro & bar grill by the pool was very nice

pool closed too early

now there is construction going around all sides of the casino and you can hear it on all the floors we stayed on the 12th floor

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect

i didn't like the breakfast the food was cold and the pancake machine was broken..

very clean! friendly service. accommodated early check in.

hotel was clean and the breakfast was really good

the breakfast was great with a good variety and no powdered eggs

breakfast was hot and yummy

i went to the hard rock casino

shuttle to/from casino was great

everything was amazing, pool, room, breakfast! everything was very clean and quiet

clean, spacious, quiet & hot breakfast options

breakfast was ok

nothing really in walking distance. but it was a cheap uber or lyft ride to the casino.

proximity to casino

kitchenette, a clean bath and a new mattress made our stay very comfortable

the best was comfy, full kitchen with supplies, staff was so nice

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

dog was either kept in the pool area or in someone’s car outside my window that i heard barking all night and could not

having kids the pool was very nice to have

they need to have better chairs at the pool but overall it was ok

pool seems old and water should be more blue.

quick checkin and checkout, good people, good bed and room,good breakfast

the pool was awesome

breakfast was great

if staff be more kindly and there was guest hoarding the laundry room starting a fight

security, random ppl walking in to lobby during breakfast time

i got there early and they told me they don’t do early check in, they literally told me i could even wait in

i’m not sure why the website says casino with it’s listing

location near fairground and casino

misleading advertising has nothing to do with the casino and leaves the choise chain very bad

my room had a nice view near the pool

the pool so great also they room are a good size

there was space to park my trailer.

proximity to room, laundry facilities could be improved

the staff was exceptional and i enjoyed the pool and breakfast

rooms were very clean and the breakfast was excellent

can't use the pool because of highway noise.

the pool was so clean, and pretty

just not enough sun over pool…ud83dude03

staff very friendly and attentive. pool was wonderful - clean and perfect temperature.

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

i booked it on booking and said it was 2 kids and one adult but i guess the free breakfast is only for two adults so they only gave me pass

the kitchen

family friendly with excellent breakfast and clean pool

the room is fully equipped with the kitchen and all the things you need so it was good for me to cook every morning and evening

really enjoyed the pool

great location, very roomy, free breakfast was great and the staff was amazing!

enjoyed the pool and workout room also

no hot tub, or heated pool in the winter months

very clean hotel, staff very helpful & friendly, breakfast very nice & a lot of choice.

the gym was nice

new hotel. nice pool.

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

the breakfast bar was more than expected

nice room with full kitchen. the breakfast was very good with lots of fresh fruit.

out door pool was so bad

breakfast was good. first time the laundry machines was free to use.

i loved the fitness center and the fact that it offered free earphones which allowed me to watch tv

pool was not available and my key card never worked to access the fitness center even afte it was

the shuttle to the casino

hotel is tired, needs an upgrade, a/c in the lobby was not working, location was great to casino and concert at the fairgrounds

loved the island spice chicken and margaritas at the bar as well as the baby grand piano

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking distance

perfect location and super friendly staff. the bar was a plus too!

staff was friendly, room was clean, nice pool/hottub area

wasn’t anything i didn’t like but every time i wanted something from the bar there was never anyone there

pool was nice, great location

restaurant & bar where very upscale! overall beautiful hotel!!

room service didn t have anything veg

loved everything but wish it had a gym

amazing staff, beautiful room, awesome pool, fantastic onsite restaurant

only thing i'd like to mention is no room service, and the bar closes early.

the hotel itself is nice, has a gym, pool, breakfast area, several nooks and crannies to sit and talk, it also has meeting rooms

so not told to us prior to booking), room service barging into the room even with the do not disturb sign posted on the

gym, location, friendly and helpful staff, interesting mix of guests

gym facilities were basic, but acceptable

complicated wifi connectability

would have been nice if the gym had more machines, so i could get a better workout

we were hoping to use the outdoor pool but it was unseasonably cool and too cold to swim

some noisy kids. charge for parking

room service food was really good and came in super cute packaging

room service needs better hours and food choices

the gym was nice

i also made it to the pool and gym and both were extra clean and inviting

i loved that they had floaties in the pool and did grilling & live music

from the shuttle driver until i waved goodbye, everyone i spoke to was a delight

shuttle service, safety, exercise room

nice self-serve mini-mart, bar and breakfast buffet in the lobby

breakfast offered a good variety, including vegan-friendly options such as oat milk

good breakfast, friendly staff, clean room. i would surely return.

the rooftop bar was great

nice self-serve mini-mart, bar and breakfast buffet in the lobby

but they cleaned up the guest laundry space so that was an improvement

the shuttle bus was perfect

location, central to several tampa attractions, clerk allowed us early check in at no extra

pool was nice

gym could be a bit more inviting…

we loved everything ! the pool area was great!

the rooms were very clean , the pool area was nice . the breakfast was awesome

very clean. pool was very nice. staff was very nice.

great air conditioning great pool very clean

the breakfast wasn't half bad

offered a convenient shuttle to the port.

which is where the kane brown concert was the weekend i was there - plus the hotel has a free shuttle that runs 7a-11p and goes anywhere w/in a 3 mile radius of the hotel

they offered a free shuttle to the concert which was awesome

we had breakfast there and it was a wonderful experience

the old days charm of the property can't be denied; the bar was lovely.

room service food isn't worth it

everything! staff, pool, room, gym

heated pool with pool-side room service was nice

corean at the bar was awesome

the gym was large and the rooms were nice

the outside pool area where you could relax and have your tea read book

however there were pests in the kitchen area

the room and the pool area

eggs tasted fake. breakfast otherwise very good

big room with well equipped kitchen. everything you need.

very good breakfast.

great value for tampa. i liked the pool, the gym . supermarket is very close.

friendly staff, clean, complimentary breakfast, spacious room with full kitchen

we got to check in early and enjoy the pool. the staff was awesome too we will be back

good location, great confort in the room. very well assorted kitchen as well.

gym, breakfast, view from the pool

pool on the roof was a beautiful view and nice tempature pool towels available before going out

in the morning the breakfast was 10 out of 10 i would most definitely come back to this

front desk staff and housekeeping amazing and thank you. ladies at breakfast worked very hard

stayed here before and enjoyed the pool and it is very clean and comfortable

liked the cleanness of the place and the fact that there were gluten free options for breakfast

my husband liked his breakfast. the hotel was not far from international mall or restaurants.

everything, it was clean, well equipped, pool was clean. all was good

place was the perfect place to stay the night before our cruise, they have a shuttle that will get you from the airport for free and they will call that same shuttle the day of

nothing. shuttle driver not friendly.

room was by the pool where they blasted loud music all night long

pool was small with no direct sun

they have a pool.

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with local

small pool and outside area

kitchen but needs different lighting

kids slept on the pull-out couch, but both stays…the hotel attendant said they were out of

breakfast was great and the overall hotel was quiet, peaceful, and comfortable

the old rooms style rooms, the sad breakfast and the small pool

we was in a room with a kitchen and it was not really that clean

the staff and room service for the restaurant were very friendly

and airport service and 24 hour room service staff was helpful friendly and clean and

were kids screaming in the pool for hours, and no-one said anything, we couldn't relax and had to go

room service served in plastic containers with plastic silverware

microwave in the room, phone did not work for in room service after the first day even after front desk was informed, not being told that room