soft beds, location, friendly service, and pool

laundry room washer was broken. the treadmill in the gym was also broken.

free car parking

kids running around and very noisy

breakfast was outstanding - so many options including oatmeal, cereal, waffle s, fresh fruit,

non smoking casino and pool area were awesome

place is not for kids

od was

time, no need to leave this location, you have, food, drinks, live music, casino

non smoking casino and pool area were awesome

gym was well equipped

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

the food at the breakfast was fantastic. the staff were wonderful. the hotel was very clean.

free breakfast exceeded expectations

breakfast was hot and yummy

stale granola bars on breakfast bar.

outside pool

everithing was clean, breakfast excellent, pool clean

good buffet breakfast, nice big rooms, close to casino.

basis the staff is always been friendly the rooms are clean and bigger nicer than the hard rock casino and they are at 25% the price less then 1 mile

i appreciated that kim accommodated my early check in, so we could go to the park stress free

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

fantastic staff fantastic location walk to busch gardens excellent breakfast

no breakfast even though covid restrictions were lifted

beds were comfy and breakfast was good also good location to busch gardens

offered shuttle service and the bus never picked us up!!!

the food is exceptional ,along with the pool and jacuzzi

shuttle wait was too long.

pool

the pool was clean at all times

breakfast could use some improvement

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

i liked having a kitchen

the full sized kitchen...

the hot breakfast was also good

a wide variety of breakfast items were available

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room there

couldn’t get into gym - but not a priority.

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on the website of a breakfast bar and omelet bar

breakfast was good and had a great variety

nice pool and jacuzzi, very clean. good size room. nice breakfast.

more choices and maybe a hot breakfast

l and the breakfast was

saturday night kids running up&down the hall

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

clean, comfortable bed, large shower, kitchenette, location, room set up and more!

great location to casino

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

breakfast was amazing

i called numerous hotels in the tampa bay area for an early check in

the pool area and outside are very neglected.

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

was not included, the pool need more maintenance and we have to pay for the parking

the pool got constant beautiful sunshine.

breakfast is excellent very complete, it has a lot of variety

the bed extra comfy and the breakfast was good.

included full kitchen and seperate bedrooms for great price

but i guess they didn't have a full kitchen to work with

we loved our master suite with kitchen and pulled out sofa

small breakfast area

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

the pool was not in operation

guest laundry appreciated

the pool was nice

size of two bedroom plus the kitchen facilities

the pool and fire pit also the room

no breakfast was included during my stay. perfect location for my stay.

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make sure all stays clean and sanitary

i wish the kitchen would have had an oven

the landscaping was appropriate for resort style acommodations. the pool was very nice.

use some updates to the pool area for the type of money y’all are making the pool area should be up to date

in hotel bar and meal service was a plus (didn't use, but great to have)

i booked it on booking and said it was 2 kids and one adult but i guess the free breakfast is only for two adults so they only gave me pass

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

staff, clean rooms, nice pool area, and what a great breakfast in the morning

fitness room nice

kitchenette

the pool and the suite and the staff we alll amazing!!

hot breakfast, pool and fitness room were closed due to covid

we loved the pool

breakfast was good, got to have fresh made waffles that u make yourself :)

the pool was awesome for a night time swim

beautiful hotel, rooms, and pool staying for 5 days was worth it

our fridge wasn't properly working in our room , and breakfast could have better/more options

clean and comfortable and bar open late.

location good for us. nice pool, and comfortable bed. ,

dottie in the morning was very kind and made us very comfortable at breakfast

very polite staff and pool and bar area was right there.9

no free breakfast

loved the island spice chicken and margaritas at the bar as well as the baby grand piano

the shuttle to the casino

had drinks and food at the bar and the bartender was just fantastic

we thought it came from the hotel bar or restaurant

location close to casino

love the friendly staff and beautiful courtyard/pool area.

the breakfast was fine but i would have like an offering of eggs, bacon or sausage as well.

kids like the breakfast

to busch gardens, nice pool, friendly staff, beautifully landscaped, and convenient to restaurants

rooms were all on angles, free excellent breakfast, easy free parking, lowest price and close to busch gardens

heated pool was great.

lunch option and shuttles should go farther than they do and especially an airport shuttle would be great and it was

the breakfast staff amazing

300-400 and it was closer to 800 for that price there should have been more to the room (full kitchen) not to mention you have to pay for parking per day

location with a free shuttle to busch gardens

staff are all super friendly and extremely helpful there s a shuttle to bg which is perfect the parking is included in the hotel and the breakfast is

the staff was wonderful the beds were so perfect room was clean and the breakfast had so many choices

sheets were dirty and wifi did not work

elevator in the front of the property, far from parking in the back especially if you have a room towards the back on the fourth floor , just

right across the street and even has a shuttle

kids and i had a great stay

the bathrooms by the pool were dark and missing sections of the ceiling, which was creepy

shuttle service

there is a pool with a lift for disabled

we walked to busch gardens,but they did have a shuttle service

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

pool

comfortable bed.lovely pool area. great location. friendly staff.

when we arrived, the room was very dirty and the laundry didn’t work

heated pool was a plus

oh, the outside pool was crystal clear

everything was great!!! pool was warm, free breakfast wasn't bad, and we always had towels.

my kids were able to charge things without adult consent

shuttle to and from busch gardens was exceptional

pool seems old and water should be more blue.

breakfast was very good

they need to have better chairs at the pool but overall it was ok

dog was either kept in the pool area or in someone’s car outside my window that i heard barking all night and could not

pool closed

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

they waived my pet fee because they know i work hard everyday and i also keep clean

location was pretty central to ybor city, the casino, and other major roadways

yes, there are a few roaches in the rooms and no laundry facilities… however, the have a swimming pool that is kind of acceptable, vending

location near fairground and casino

the gym didn’t work, and the parking was always full

the breakfast was great.

no breakfast available due to covid

room, nice staff, delicios breakfast

room was clean. was quite the night i stayed. breakfast was a little underwhelming though.

the hotel was clean, the gym is clean

new hotel. nice pool.

small pool and gym

super clean, amazing breakfast, and had a free shuttle to the cruise port. beds were comfy.

super new hotel. clean room. nice pool. friendly staff. great breakfast.

the area was great and having the breakfast in the morning helped. loved having the gym.

breakfast was a little sparse.

the breakfast was good, hot & fresh

i only use the gym, there are no dumbbells.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used also

breakfast was good and the front desk cllerk, debbie, was very nice

breakfast and rooms

like the room size, the cleanliness, the location, the friendly staff, the breakfast was awesome a great variety(alma - the tan older lady was so personable and courteous)

breakfast and other amenities (pool & exercise room) were all above what i expected

very convenient having complimentary breakfast. pool was perfect and staff was very kind!

pool is open

we had no issues and the pool was excellent

nice pool, room was very nice and a good location.

the location was good to the casino and restaurants

pool was clean although we did not use

clean and comfortable with a great breakfast

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids scratching and took a

a heated pool or hot tub

easy parking . beautiful lake view by pool

i did not use the pool or fitness room or eat breakfast so am unable to comment on those amenities

nice little kitchen but had no plates, cups or silverware

plenty of parking

gym breakfast and very clean staff is very helpful

the kitchen personnel were great and the cleaning people

gs, meats, etc...) options but the waffle maker made up for it.

it was very clean there was breakfast and coffee not a bag breakfast like some hotels

pool area was not clean, the gym room didn’t work and when i informed the front desk they didn’t budge

pool needed vacuuming

kids running up and down the halls screaming

of elevator was wet from kids/people not wearing flip-flops or shoes returning from the pool

staff, the room space, the free wifi, free breakfast

we had thr pool to ourselves alot they were very quick about bringinging towels trash bags helpful with the

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

put a jamdicap ramp at the back of the property by the pool

the pool was cold

like the gym and a pelaton bike

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

the location was convenient. it had ev chargers. beds were comfortable.

very clean love the inside pool even though i didn't use it wonderful stay.

like the restaurant, gym

love everything that s offered free drinks free breakfast. excellent. friendly staff.

we came so the kids could use the pool and it was very cold

the breakfast was awesome, the omelette bar was far above what we expected

even the gm came over to greet us and chat with us during breakfast

from reception to housekeeping to restaurant and bar staff to management, everyone was lovely to not only the guests but to each other

it would have been nice if the bar had a few more choices.

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

staff was friendly, room was clean, nice pool/hottub area

there is nothing i don't like. i wished the bar was open but i understand these times we are in

drinks at the bar was nice and relaxing

it has a mini kitchen, they have full size fridge, walk in shower, and comfortable bed

my children and i enjoyed the swimming pool outside of the hotel

breakfast was good

bed very uncomfortable, pool wasn t great and price changed to being more as told tax had gone up

the beds need to be update and also the couch. the pool only gets sun in the morning.

oh yeah delish breakfast options too

was super nice, breakfast delicious, loved that there was always coffee

the waffle breakfast. the full kitchen.

quiet.plenty of breakfast food

dog area was nice, kids loved the pool

the pool and fitness center were also lovely

i do wish there was decent room service via the fino restaurant

i loved the pool and the pool bar with a dj - very fun for a young couple

didn t like that they have a mini bar and a snack bar in the room

gym was also spacious and well outfitted

i did not use the wifi or eat breakfast.

location and we didn t have to drive anywhere while there, either cause of the trolley or hotel shuttle

gym, location, friendly and helpful staff, interesting mix of guests

we used the free shuttle to the cruise port and that was also awesome

the room was clean, the ac worked great, and i could control it, great wifi and gym

the pool wax out of service & the water wasn t clear either

pool was out of service which was extremely disappointing to my three boys

gym.

the hotel pool was great, there were so many newer features that were awesome

loved the cleanliness of the resort and the area to sit down by the pool

parking sometimes not good at times.

room was clean, breakfast was good

wifi is a little slow at times ..other than that i was overall happy

room service 6

clean and tidy property, great breakfast too.

amazing staff and great options for breakfast

the breakfast was delicious and there was plenty of food choices

good breakfast too

breakfast is very good and there's a large selection

the gym was super clean and very user friendly loved that

breakfast was excellent

in the morning the breakfast was 10 out of 10 i would most definitely come back to this

stayed here before and enjoyed the pool and it is very clean and comfortable

our boarding time was delayed and we were able to do a late check out, so we had a comfortable place to wait

the staff were kind, accommodating and knowledgeable about the area and the kids loved the pool

was here for a week with very limited free time so the full-size fridge and “kitchen” set up was great

the last night of our stay, so we slept with the blinds up all night and red ants were in the kitchen area

the total environment from the staff to the laundry to the pool was excellent

price and pool on the 6 floor i think it should be more safe around the side anyone can fall

size of room, kitchenette in room, pet friendly, amazing breakfast

the please was extremely clean including the gym and the swimming pool area

pool and workout room was great also, stylish carpet and color scheme was good

two bus load,s of kids checked in at 2am

breakfast was presented nicely every day

the service was great!!! free complimentary breakfast,a gym and pool are available to the guest.

the front desk staff was wonderful as well as the breakfast staff & bar attendants

we had breakfast there and it was a wonderful experience

breakfast could have been better with a live counter and more variety .

loved the fact they had a bar for those who doesn't want to leave the hotel to grab a drink

donna at the bar was so sweet and friendly location great and decor so cool

the kitchen person was on it all the time making sure trays were full at all times

night time ice cream made my kids so happy

instead of like other suits that we have stayed at which had a separate tv viewing area with the kitchenette and the beds where in a separate space with another tv

no full kitchen in suite

night time ice cream made my kids so happy

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the rooftop bar was great

good breakfast, friendly staff, clean room. i would surely return.

breakfast was so not worth it

nice self-serve mini-mart, bar and breakfast buffet in the lobby

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

also there was no room service menu in the room

loved the pool

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

to the point where all me and my wife did was stay in our room and order room service

the food was delicious at the bar and at breakfast

nice bar and restaurant inside the hotel

the gym facilities

room service delivery was disorganized

room service breakfast was not at all well prepared, nor was the menu accurately descriptive

complimentary breakfast

heated pool and hot tub very comfortable

however there were pests in the kitchen area

liked the side area with the pool and basketball court

how clean breakfast was great pool was so nice with shade rooms are large walking distance to ut fast

the free breakfast was delicious

they had everything in the room when it came down to using the kitchen

breakfast was amazing and the gym had new equipment

everything breakfast, the pool, the fitness center, the downtown area and the valet parking

we didn't get to try the breakfast because we woke up late close to check out time

location, room size, gym

breakfast was great, especially the french toast sticks

breakfast, gym and location were great

breakfast was delicious, though i would like there to be more allergy-friendly options as my kids

loved the terrace on the 4th floor and the gym was impressive

they have a pool.

small pool and outside area

$700+ for 3 days and the breakfast wasn’t even free like most motels that are cheaper and the pool didnt even stay open and so much

not enough chairs in -near pool area

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, amalie center, downtown skyline, and tampa bay

the pool and cleanliness

location was perfect for this trip. pool was lovely. drinks were great.

great gym and other amenities

breakfast buffet was very good. room service was great for something late. pool was lovely.

pool was overrun by college kids

it was great that had washers and dryers, but the hotel didn’t supply laundry detergent

the gym was also very well equipped

they also had a very nice pool, not a big gym but they had treadmills and couple other pieces of equipment

happy hour at the bar was a joy

location pool bar and the bar food was phenomenal the burrataud83cudf45 and wedge salad!

room service was inconsistent great my first night, subpar the second

the pool above the surrounding area

eakfast-room service 60$)

facilities were nice-gym, pool and jacuzzi

with restaurant, pool, gym, great location, shuttle services

carpeted rooms

street noise, gym facility

the view at night was very nice and the pool area with drink and food specials was good too.

riverside pool was a hit with the kids, but pool needs cleaning

only plastic cups in the room), tiny ill equipped gym, rise staff

from the valet, front desk, bar and pool

spacious functional gym with water bottles

bar is lovely staff were very friendly and helpful

the rooms are loft style and the lobby is full of very awesome art work and fun activities like a pool table

to covid, we could not have room service each day

he did not give me the wifi password/instructions and when we tried to call downstairs the phones in the room were full

it was just faster for me to turn my wifi off and use my data

he said well i will wave your urban fee that the hotel charges for free wifi

breakfast was awesome!! rooms were super spacious, clean, and cozy!

the pool area is wonderful, nice poolside bar, great views

the bar in the lobby closed a bit early--we came back from a concert and they were closing

disappointed had to pay for wifi so didn't use it

wifi service did not work

bar was very full after the game and they allowed 5 or 6 small children to sit at the bar

room service

all the extra fees when ordering room service. a $40 meal turned into a $65 meal

prices at the bar are high. food and drink prices.

the pool was difficult to get to but the upside was the privacy so not a complaint!

the pool needed more umbrellas out and the pool bar opens late

beautiful pool and facilities

not enough outdoor lighting in parking lots

no towels at the pool.

small outdoor pool

the waiter and bar tender reuben was awesome

eggs were a little dry at breakfast. and butter or cream cheese for bagels

good breakfast, decent sized rooms , nice bathrooms . they also have a gym on sight

the gym needs to be updated

great room location was central to everything basic breakfast included has a nice pool

friendly staff, clean rooms and good breakfast. every single person was extremely nice.

were arriving on friday for a friday evening wedding and requested early check in, our room was ready at noon so my husband has time to rest and we were not rushed to

out of towels very quickly, so maybe they should either order more or desk staff should help with laundry to help keep up with them

some gym machines weren’t working . there was no butter at breakfast.

and the breakfast wasn’t that great but the waffles were bangin

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay