from desk to bar to pool staff

on my second night, i was returning from the gym on the first floor and while walking past the housekeeping space, a lady stormed out while

breakfast was ok, not a huge choice and was only like warm but was enough to start your day.

the rooms, the lobby and the breakfast area

stress relief… i got to take a break and used the gym before check out the next day

nice clean room and a good breakfast.

the pool and gym were very clean

the gym on site was well equipped but i will never use booking

breakfast, gym, pool.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

decent tv and internet, early check in allowed.

great breakfast. nice room. wonderful pool

ease of parking.

breakfast was exceptional

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

pleased with the variety quality and taste of the breakfast

great facility, nice surroundings and the breakfast was nice!

we asked for an early check in time to get ready and they accommodated us

shortage on morning breakfast

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i’ve been in

appearance of the lobby, friendliness of the front desk , the bar and the server

hotel employee in the bar was excellent and friendly as well

the bar and kindness people

gym was nice, had a laundry area did not see but handy

the hotel is lovely and has a complete gym as well as a zen room

staff great. room clean and spacious. they offer full breakfast

nice hot showers, spacious rooms, large kitchen area

kitchen was nicely appointed

the kitchen was nice and clean appreciated the full size refrigerator

breakfast downstairs

' i also enjoy the bar and restaurant area

the pool could be bigger

i liked the cleanliness, friendly staff, and the location. my kiddos enjoyed the pool too!

had a restaurant, bar and pool.

sarah was extremely helpful as i requested an early check in on the 20th as my husband had to drop me off at 6:30 am

great breakfast

no restaurant for lunch and dinner, also no room service

the gym looked so nice but i managed to find an

breakfast was extensive for a small room, wifi worked and beds were comfy

staff was very nice and helpful with many things, directions, laundry questions etc.

breakfast in the morning

with breakfast, all people are very kind to us

laundry access & nice pool

clean, had a fridge and microwave. bed was comfy. breakfast was adequate.

my only complaint was not being able to check in because the staff was elsewhere doing laundry

great breakfast. spotless room. friendly people.

the rooftop bar was closed so didn’t get to enjoy but the rest of the property and facilities were

breakfast was great! location of hotel confusing to find-lack of signs on approaching streets.

brand new hotel with spacious rooms. great rooftop bar with local beer selection.

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

breakfast could have ran better if they had more than one waffle maker and toaster.

would like to see some breakfast sandwiches at breakfast, quick and easy to go

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because i'm not much of a breakfast person so i can't speak on that but everything was

breakfast

was disgusting, smelled something dead at the end near my kids bed

the amenities at this hotel were great. they have a gym and pickle ball courts.

on phone had to walk a good distance from car to hotel room closed down pool activities and bar early like 5 or 6 crickets in room gentleman at check in had to wait about 5-10 minutes to

beautiful grounds, pool with an excellent golf course '' & the staff

and need more entertainment for kids and

not everyone likes light yogurt and the cereals seemed to be geared more towards kids

great room - lots of space good breakfast

service has always been great, the complimentary breakfast is convenient and a good variety of items to chose from

nice staff, clean facility, breakfast offered.

also, my short stay did not allow time to enjoy the pool or gym area; however my surveillance of the facilities concludes they were pretty clean and well kept

we did not get room service the intire time.

instead of like other suits that we have stayed at which had a separate tv viewing area with the kitchenette and the beds where in a separate space with another tv

staff was amazing and generous , i traveled with small kids they were so accommodating, especially since i came here for a funeral and didna

kids loved the complimentary ice cream between 8-10 pm

spent a relaxing afternoon around the well maintained pool

early check in

and how they had a pool and a gym was great

gym was super hot and the water fountain didn t work.

parking sometimes not good at times.

1.not enough parking.

cleanliness and staff were top notch. good breakfast.

cleanliness , a variety of breakfast items

cleanliness, the nice staff they go above and beyond what is expected breakfast choices are

the breakfast crew was very nice

beautiful property, good breakfast, friendly staff. highly recommend!

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

amazing bathrooms and kitchen

spa area and gym were both great

saw bugs on the kitchen counter and the

the location, the kitchen, the rate, what the resort afford.

chairs by the pool area are worn and tearing

breakfast service and the woman running it are truly superb

pool terrific

we didn't have breakfast. wouldn't be able to answer this question.

bed slightly uncomfortable. pool very small

the room was great and the breakfast was amazing!

liked having two rooms, with the kitchen area

breakfast was good, and the people that work in the kitchen area were very nice and helpful

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall it was a good experience

only 1 pool for such a humongous size of a hotel. pool was very busy. too many people to swim.

the closed gym.

to be in the middle of a remodel, there were mattresses in the meeting rooms, rug peices in the gym

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on the website of a breakfast bar and omelet bar

the pool and spa was a big plus

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety of

love the friendly staff and beautiful courtyard/pool area.

good reception service. rooms very clean. nice pool.

i enjoyed the facilities such as the pool and spa center

warm pool and spa, gym, nice staff and very confortable beds.

would like a bit more of a selection of breakfast but what was there (continental) was tasty

the pool was clean and had great hours for swimming

sports bar within walking distance

would definitely use them again also, a free shuttle to the park and avoided parking charges

the breakfast was great and a little different each day with actual food not just cereal bagel and

even being so close to the ice machine and many kids getting ice over and over again i was surprised how quiet the room was still

the pool is small but perfect for a quick dip after busch gardens

candy bar 3

clean and comfortable and bar open late.

nice pool. small but we’ll-stocked indoor bar.

no free breakfast

i loved the heated pool

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

the room was clean and comfortable. the pool was clean. the location was great!

location of the pool and our room

we loved our master suite with kitchen and pulled out sofa

the free breakfast was much appreciated

the bed extra comfy and the breakfast was good.

the free breakfast and dinner

included full kitchen and seperate bedrooms for great price

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

kitchen stocked with everything you need

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

we had the king suite with a kitchen with a full coffee pot

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

i called numerous hotels in the tampa bay area for an early check in

small pool

it wasn't not easy to get to. only pool was available... no other amenities.

the pool got constant beautiful sunshine.

the hot tub and pool, cleanliness and the room were amazing

jacuzzi & pool area

breakfast

saturday night kids running up&down the hall

pool wasn t working

offered shuttle service and the bus never picked us up!!!

rooms) and no the pool is not heated and the hot tub was closed off with caution tape then

kids running up and down the hallway 2

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on our

the room service, the staff overall, the pool was nice and warm and i slept like a baby

the pool was clean, they offered towels for those who didn't bring one, and it had plenty of seating

the bathrooms by the pool were dark and missing sections of the ceiling, which was creepy

the breakfast wasn’t anything special but would be good for small kids

we very happy about the shuttle available to busch

the bar was closed but it was a minor inconvenience

the 2 gentlemen that was there and the gym and breakfast.

kids running around and very noisy

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

most definitely will stay again with the kids next time around

the front desk and the breakfast helper were very very nice with all the services.

the pool was amazing

the hotel didnt have a pool or game room and it was hidden away but it was really nice and quite

it also would be nice to have a hot tub and indoor pool for the cooler

had a pool and and an outside lounge area

good heated pool

pool was clean and great to swim in

location. no pet fee!!

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the dryer did not work after running it twice through

our fridge wasn't properly working in our room , and breakfast could have better/more options

the breakfast was great

staff are all super friendly and extremely helpful there s a shuttle to bg which is perfect the parking is included in the hotel and the breakfast is

hard rocks casino 15 minutes away

parking/shuttle to bush gardens

maybe better and more pool furniture

but were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and allowing guests the freedom to choose for themselves if and/or how to

great place to stay, friendly staff, clean room, and yummy breakfast.

the pool and gym were also nice

children loved pool and gym

the breakfast was good and gym well equipped

friendly staff, clean spacious suite and clean pool.

due to covid-19 no breakfast was served, location great

great breakfast at no charge. friendly staff.

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

the breakfast came in handy for sure

beds were comfy and breakfast was good also good location to busch gardens

the breakfast was great and the rooms were clean and comfortable.

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted—even during

breakfast buffet, gym, pool

beds and pillows were fantastic, the pool was located very conveniently, very friendly and helpful staff

rooms very clean, pool clean and breakfast had some good

the room exceeded our expectations and the breakfast was great

pool and spa were clean and cool

it was under construction so it was messy with very little parking.

disability parking too fare from the entrance specially during the rain!

not a lot of parking

enjoyed the pool and hot tub

if we were staying for longer than a night i probably would have been looking for a pool.

they enjoy having a great time in the pool

the rooms where clean and the beds were comfy and the hot tube and pool where relaxing

a/c unit had a broken grill so i had to stuff something to make it quieter and i kinda wish the pool was a little heated

location to big cat rescue. breakfast was great.

breakfast was great. service was great. representatives were great.

breakfast was good - bagels were stale. would like to see breakfast sandwich choice.

breakfast area not big enough for everyone to sit and eat, i had to take my food to my room to eat

pool looked unattended, bad chairs and towels thrown in there

tub had alot of chlorine my kids skin was burned and still is from it i have had to take them to the dr twice since we have

fitness room so small, dirty, machines are broken

how close to the airport and hotel shuttle

really enjoyed the breakfast buffet

offer free breakfast and shuttles to their airport.

great pool and hot tub

pool very clean and clear

pool not heated

tv ,refrigerator for the drinks to stay cold cold ac pool super clean hot tub too

comfortable beds, great breakfast and pool, easy parking, convenient location.

was good view was good , parking was easy and accessible, it was close to alot of things for the kids to do and eat

a very nice hotel ; great staff ; well kept property and awesome breakfast

breakfast was good for what choses there were

that it rained and the kids couldn’t use the pool

reasons i hope the pool area gets some work done on the bricks so many are lifted kids can get hurt and the hot tube was dirty and it did not have hot water

excellent breakfasts.

we decided not to use the pool or gym due to the virus

breakfast staff and the pool was great

breakfast was good! staff helpful.

lots of room for parking

the kids loved the pools and spent hours in them every day

loved the rain curtain into the pool.

breakfast was great

individual kitchen staff older women was very rude i did talk to manager and it seemed it helped things but

housekeeping was present everyday unlike the reviews mentioned and pool area was lit

the front desk was helpful. although they had no laundry detergent for sale to wash our clothes

early check in. hot water. pool. breakfast included.

its quiet. no air traffic noise. breakfast pretty good. nice personel..

to stay rather quickly due to my flights being canceled and when i called to see if i could get a early check in, they said no problem

to ask for hand towels and wash cloths but they were in the laundry

undergoing major rennovations which we new about and the pool not available but did not know the gym was unavailable too

it s something from another world, the machines, the people, the pool, amazing room and food

rise cafe was great. early check in was available

staff was great room service was great ordering food was very prompt i love it

everything from the room to the room service!!!

pool , laundry, environment and the staff along with the room

i just didnt like the kids yelling at night at the pool. everything else was just fine.

great place. clean and newish. loved the bar & pool.

was good, but the parking lot, though well lit, was not in the best shape

there was only one room service for 4 days, trash was taken only once

no guest laundry room

breakfast was

had to go and get your own laundry and take the dirty ones

there is also a beautiful pool to relax in after the beach

wonderful hotel, people were great and the food for breakfast excellent

the rooms were very clean , the pool area was nice . the breakfast was awesome

children love the pool, location and the restaurants in the area

loved the king deluxe room. nice pool, decent breakfast and nice staff.

breakfast was good

very clean. pool was very nice. staff was very nice.

nice and clean. friendly staff. clean pool. would definitely come back

nice pool

the pool was a comfortable temperature. the place was very quiet and comfortable.

the location, layout of the room,the pool and the price could not have been better.

swimming pool

the pool was dirty the whole time

didn’t like the fact that it wasn’t a complete breakfast the food was horrible stale and

staff was very nice and facilities like the pool were open

bed was very hard and the pool needed cleaned.

except for additional pet fee a very nice place with mostly friendly staff.

very clean! friendly service. accommodated early check in.

hotel was clean and the breakfast was really good

breakfast was included with eggs, sausage, pastries, coffee, juices etc

the food at the breakfast was fantastic. the staff were wonderful. the hotel was very clean.

breakfast was hot and yummy

clean, comfy bed, well equipped kitchen, good breakfast and very nice staff

kitchenette, a clean bath and a new mattress made our stay very comfortable

had a little kitchen it was great

the color palette kitchen very nice with all utensils very comfortable bed friendly staff good breakfast

the layout with the kitchenette is my favorite.

with my children, while quickly explaining the amenities that they offer and the location of the pool for an am swim

room service been available. i understand the issue was the covid pandemic.

the gym and the swimming pool are very good

it is in the airport building, do not need to get a shuttle to it.

in next room was loud and mother could easily be heard yelling at kids

they have service to the casino but not an event that is across the street

pretty much everything. good rooms, good pool, and a good breakfast.

everithing was clean, breakfast excellent, pool clean

we had to wait quite awhile for one of our pickups at the casino, almost 30 min.

have never visited the pool, but it doesn't seem to be an olympic size

having kids the pool was very nice to have

the kids didn’t really care for the breakfast that they had.

not a great location. couldn’t get ev charger to work, it was broken. room was okay.

pool closed

pool seems old and water should be more blue.

very nice room. excellent breakfast. very nice staff. will stay again.

nice staff, comfy room and a pretty pool, what more could i want!

i also seen there is a gym available on premises

enjoyed the pool and jacuzzi

they had laundry room as well

i like backyard and pool.

were working on outdoor waterfall by pool

swimming pool was heated to a warm temperature

i wanted a balcony to sit enjoy the night outside not at pool

they remodeled all the rooms, the pool is excellent, food is good and warm, employees are great

loved the staff, rooms, location, the pool, and even the guests

pool not heated

really liked the fact that the pool and hot tub were open until 9:00pm

too many kids at the pool

nice outdoor garden sitting area separate from pool & kids

hotel was dirty, our room was unfinished, there was no casino, and we did not feel safe

location was great.next to casino.

people all around the property, people “gathered” in the parking lot like they were doing laundry or something but drinking in the daylight

i’m not sure why the website says casino with it’s listing

booked this hotel for 2 reasons, close to casino , there is no casino

front desk accommodation for early check in and late check out when available, shuttle service, fresh baked cookies

picked this hotel based on the availability of a free shuttle to the immediate 5 mile area

breakfast had many options pool was clean rooms clean staff very friendly and

also, when i did my laundry, but i understand the reason for this

i even had to use the washing machine there, the laundry room was very well maintained and clean

breakfast was friendly and i loved the fresh waffles during the week

and great breakfast

didn't expect a suite with two televisions and a kitchen

i asked for late check out because we did not arrive until very late at night

good location for me for getting to family in florida. clean, good breakfast.

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with my hands full of laundry

the staff was exceptional and i enjoyed the pool and breakfast

the breakfast was great.

woken up by laundry machines

no breakfast available due to covid

there is nothing i don't like. i wished the bar was open but i understand these times we are in

no free breakfast cold pool no courtesy van

pool was nice, great location

the pool was freezing. too cold to swim in.

pool was cold but bearable especially when you rounded it off with a really warm hot tub just ask

very friendly staff, gym facilities ok, comfortable bed, clean

elevators and guest laundry were not so tidy as l expected

the pool is also a plus

breakfast was very good, lots of variety and clean

very clean hotel, staff very helpful & friendly, breakfast very nice & a lot of choice.

the weather wasn't warm enough to use the pool

i loved that they had floaties in the pool and did grilling & live music

pool was heated

location outside of airport near everything all the highways and easy drive with a rental car the pool is nice the gym is awesome and everything was so clean and friendly staff members the best

we had to get a shuttle bus to the hotel

quality of the bar food was poor. no room service facilities or coffee machine in the room

the pool area is absolutely gorgeous, as is the lobby and restaurant area.

the gym has absolutely top of the line equipment and was a pleasure to use

the room is well designed with comfy bed and view of the pool. wifi works fine!

the pool and fitness center were also lovely