from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

isn't nothing to dislike about this place very nice when they get spa and gym and swimming pool sorted will be

550),so was abit taken aback

the hotel is beautiful and very clean, our room was overlooking the golf course with very large comfy bed

of character and parking good size rooms, nice clean comfy beds, friendly helpful staff, very quiet location,

both evening meal and breakfast were outstanding in the beautiful restaurant

very comfortable room with large well appointed bathroom. very good bar and kitchen facilities

remarkable portions of delicious food (both evening meal and breakfast)

the bar has a great selection of drinks and the food was delicious

bedrooms, great dining room and bar areas

free reliable wifi included

lovely and quiet swimming pool,jacuzzi

atmosphere over using the gym and pool evening meal and breakfast was absolutely

was excellent from the greeting on arrival, the facilities, the cleanliness, the bedroom and the breakfast

rooms were beautifully furnished and had really nice touches like biscuits and a chocolate bar in the room

the food was excellent easy parking lots of space lovely old building lots of character

plenty of parking too

it has very good parking facilities with a lovely outlook to the side of the property

location is in a pleasant village of ferensby and there is plenty of car parking the service at the hotel is friendly and helpful

there are plenty of parking spaces at the front of the property

we ate in the bar every night

travelled there for an endurance race and the spa bath in my room was amazing

was like having a spa in the bathroom

informal atmosphere, lively bar area, softly lit with candles

the spa bath was fantastic and the bathroom and bedroom were both very tastefully decorated and clean

i found there to be plenty of on-site parking

in the evening

we opted for room service

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

wifi needs

the spa was excellent

spa was excellent; bar staff were reasonable nice and interested in customers

no aircon or window in the gym and no hand sanitizer so unable to clean down the equipment

the staff were so helpful and friendly and the breakfast was delicious

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

excellent staff rooms and breakfast

was exceptional staff were charming and extremely helpful, even with our early check in

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

it was a beautiful day and the pub was extremely busy with one staff member on at the bar who was very proactive and worked tirelessly to get the customers served promptly, she was

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check in desk would be

good atmosphere in the bar ad excellent food room v clean and

arrival, i waited at the bar and although a member of staff was pulling a pint i was not acknowledged and had to ask if i

based directly across from the train station and has its own bar an restaurant, good choice of beers

the bar was lively and friendly and we ate in the quarry tiled end of the dining room, also ideal for

the breakfast was also tip top

welcome from the manager chris early check in very friendly staff throughout fabulous traditional bar area spacious room very comfortable bed everything we needed lovely dining room and fabulous

we had a lovely meal and breakfast both of which were amazing

staff were so helpful and friendly - my phone charging plug decided it wouldn't work but a young bar man found the right charging lead so i could charge it near the bar

plenty of ev chargers all around

good location with ev charging close by .

room was really comfy. the bar area was nice and staff were so friendly and helpful.

ev chargers nearby

very clean, friendly staff, bar if needed and breakfast but we ate at services

warm, friendly atmosphere in the restaurant and bar and a relaxed welcoming breakfast room in the morning

good parking , great bar , friendly staff

place staff really friendly room was a good size and clean the bar and restaurant had a really nice atmosphere would definitely stay

food was lovely all the hotel and bar staff was great id definitely stay again

food was delicious and there was a nice atmosphere in the bar - highly recommended

good food, good breakfast and nice staff

friendly staff amazing breakfast

breakfast included was very good

did not do room service.

great room and the best breakfast i've had at any hotel

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

the bar is shut when not serving food

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

dave on the bar was extremely helpful and

both the bar and restaurant areas are lovely to relax in

the bar was well stocked with a varity of beers

beautiful restaurant and bar and a lovely comfortable bedroom.

dogs are allowed in the bar and bedrooms

spacious comfortable room. good staff. nice bar and restaurant.

everyone here is warm and friendly from the manager the bar staff the waitress and even the gardener this really was a fabulous place to stay , sadly we

spa facilities amazing

steam room and showers are fantastic and cannot wait for the swimming pool to be up and running

first class hotel with excellent facilities including spa and golf course.

staff are amazing, food is amazing, rooms are amazing and the spa is absolutely amazing!

with having kids going away for a night means a lie in

believe the excellent breakfast was included in the price

the bar area and restaurant has character in abundance

there was a fully stocked bar and hot tub too

breakfast was excellent - plenty of choice and really tasty.

stayed in the pool villa which was fantastic, the space was very private and the hot tub is great

hotel was first class, lovely clean room, white crisp bedding, great breakfast cooked to perfection will definitely come

on a number of occasions now and this place never disappoints - lovely rooms, friendly bar, ample parking, beautiful gardens with a heated smoking area and cracking food in the restaurant - had

great the staff are friendly and welcoming the hotel is clean well furnished and presented the bar is warm and welcoming and the grounds are

to find, plenty of parking, very clean, quiet, and comfortable

lovely cosy bar with a tv room just round the corner

menu for room service but one room had a broken telephone and the other none at

livery) so i said i d go to the

big comfy beds and late check out

om service).

room service options very poor

the location was good, easy walking into the town centre and free wifi.

the hospitality bar and restaurant and lounge areas were relaxing

room with a view across the stray, good breakfast, great bar, excellent wifi all at a very good price

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

have breakfast we liked the room the bar area

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

small gym modest breakfast

liked the gym, breakfast and the location

location at the bottom of town, easy walking to bars, shops, restaurants etc

elegant and cosy bar area

fridge in the room after i was told i had an upgrade to a king room & charged me 50 deposit for room service which wasn t mentioned on top of the charge for the

had a great meal and relaxed in the bar afterwards and enjoyed a walk around the grounds

great stay celebrating my birthday with my family. enjoyed pool and spa facilities.

convenient for families you have the option of 7am till 9am or 5pm till 7pm so my feeling with kids is breakfast or dinner time and bed time so no good time to use the facilities

breakfast was great with lots of choices.

room service app didn't seem to be working for the pickled sprout which was disappointing

r us very little) bug bear as we

we loved the restaurant

the sky bar breakfast room was an amazing area on floor five with windows all round the room providing

bar prices expensive though but olenty places nearby

top bath / shower , comfortable bed , breakfast and bar all excellent

no very child friendly as in bar menu not really anything for a toddler to eat

that the spa was closed wednesday

choice dining room very spacious contemporary decor lots of comfortable seating areas around the bar and pleasant lounge

phone didnt work so couldnt order room service which is what we wanted and needed, so had to go down to reception and given our room

never got the wifi code

it would have been nice to have a bath. would have liked the swimming pool to be re-opened.

r work calls that has been slightly concerning), but the speed

room was cold and poor reception on the wifi for the tv.

wifi in the bar perfect

also bar was under staffed and the staff were rather

lovely looking hotel, polite and helpful staff. free plentiful parking.

we didn t see the bar either though i saw the sign for a small gym

early check in and location

my wife and i stay there because she loves the fish and chips room service

wifi logon too complex

fantastic rooms with a lovely bar and restaurant

breakfast was very nice and room service was good

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we like

did nit have breakfast but room service for supper was excellent

decided to have a drink at the bar before we went out for the night

room - didnt have any place to hang or put clothes - there was a wardrobe in the kids room

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

very clean & had all the little extras such as free wifi, plenty of tea & coffee, iron, digital tv, etc

great sized room, comfy bed and good breakfast. fab location!

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

the reception room, bar and dining rooms were all beautiful.

room noisy ,next to laundry room & outside kitchen fan..

room this time was unfortunately near the kitchen extractor, noisy although it was the cheapest on the site, i paid less for a bigger room on

fabulous hotel very clean but wifi wasn t amazing

window of the cosy double has the kitchen extractor fan right outside

we also had room service

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though i was

, we booked the parking with ev charging

we had room service at 11

wifi was very patchy but i was able to complete email messages.

om service)

there were proper menus and the kids thoroughly enjoyed the experience

accommodation, dinner and breakfast was exceptional. staff were really helpful and efficient.

friendly staff and tasty breakfast

we had both evening meal and breakfast at the hotel which were very tasty

lovely staff, excellent food and drink. great breakfast. beautiful room.

the room was a little dusty, and the spa/gym are very basic, small and dated

the spa was lovely, with an beautiful swimming pool and a range of excellent treatments

we ate in the bar and the range of food was excellent and the quality out of this world

a huge choice for breakfast

there is lots of parking, which is good, as by car is definitely the best way to reach the place

did not reach our room)

couldn't connect to the internet via the wifi

close to town , nice pub , own parking. indian restaurant in pub was nice.

parking right outside

was being able to use the back entrance when coming or going and not having to pass through the bar area all the time

excellent breakfast . and had plenty of choice

of the food was excellent - including the evening meal in the bar and breakfast

beds, excellent breakfast and staff were all lovely

the breakfast was beautiful

great food at a good price and fabulous breakfast

room above us were very noisy (i think kids were using the beds as trampolines) which is just annoying

, 11)), the breakfast the next morning was quite good, and it was easy to walk

so it was almost impossible to sleep in, which we really needed in a rare break away from the kids

staff good wifi diverse and very good breakfast awesome location, peaceful street about 15 minutes walk from

parking, rooms are modern fresh and very comfortable

we ordered room service for 7

we loved the pantry, the vinyl music selection, the cocktails, the spa area, the decor

asking about laundry turnaround time, i was told to just check the form in my room

also the wifi was very poor and were unable to stream anything to the tv as the speeds were too slow

room service was excellent

despite, the bar being quiet, and we were the only diners, we were not rushed at all

our 3 kids 18, 21 and 27 loved them

did not get a great sleep and neither did the kids

good location , very good wifi

the app they have is great and makes it easy to order room service or anything you need to your room

decor was modern, wifi worked well despite being on top floor

prosecco ud83eudd42 in the spa for partners birthday was a fantastic bonus to

nice breakfast and good to have parking on

it looked like someone's lounge and the only customers were the owners kids so it looked like this was a bit

room was lovely and spacious, tv worked perfectly too plus plenty of space to hang our clothes for a few nights

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

room was a good size with separate room for kids

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

late check out times

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

to store cases whilst the hotel makes it clear it doesn t offer a full breakfast service, the room service menu for breakfast seemed quite

have been nice to have a bar in the hotel, but there was a fantastic little pub a few doors away so no

no restaurant or room service

was free wifi but we couldn't find the code so didn't use it

ordered breakfast, which was excellent, which comes as room service

not a great deal of food choice foe kids

complaint is the room wifi connection which happens to be on and off most of the time

we used the pool, jacuzzi etc facilities, which were clean and pleasant to use the staff were efficient and

we decided to have room services in the evening which was lovely but would have liked a couple more choices

cost of breakfast

free parking a real bonus

at night in the bar ,stayed in the junior suite

wifi was very poor and the shower was either freezing cold or boiling hot.

wifi connectivity,

a massive bonus was having a parking space and, after we had checked out, the offer of leaving the car there if we wanted to go

gorgeous hotel with perfect location and amazing sky lounge , the gym is so damn perfect

there was no welcome pack stating times of breakfasts, wifi codes etc

room, the upgrade, the staff, the facilities, the rooftop restaurant, the gym, the breakfast

we couldn t connect to the wifi

all in all a fabulous hotel, i was disappointed the spa was closed as we had allowed time for a treatment

bar lady was

com confirmed that food and drink was available through the kitchen albeit as room service from a limited menu

arrived early and our room was ready for us, they allowed us early check in

lovely welcome from the reception and fab to be allowed early check in.

the room service was excellent and delicious, shoutout to the scotsman who served us

unfortunately as soon as we got to spa area, they told us that kids time is over after 11 am

we enjoyed an excellent breakfast each morning with so much choice, and our pre-booked afternoon tea was such a special

breakfast was lovely and bar in evening is comfortable

comfy rooms friendly helpful staff laptop size safe free wifi throughout good location

appreciated an equipped fitness center

room clean and comfortable, quiet and breakfast box was good value

delicious food - we had breakfast and meal from the bar menu

staff were helpful and friendly, breakfast was nice, plenty of choice

breakfast could have been better

the breakfast was ordinary.. wifi was not always good.. there is no fridge in the room..

the facilities were great, including reliable wifi and ample parking

room service food

we enjoyed the offer of a free drink rather than room service

free wifi was good was able to use multiple devices,loved the coffee machine and pods in the room great

love the bar and the resto

pound for parking requested but not advertised when booking free drinks in lieu of room service turns out to be only choice of

friendly staff, lovely decor bar open till late, comfortable bed, wifi was working

we had a street facing clean room with clean laundry

the sumptuous breakfast further accentuated the overall experience, ensuring a truly memorable stay

beautiful rooms and a great breakfast. staff were so polite and courteous.

good car park if a bit tight and a good ev charger

super friendly owner, great bar at the ground floor of the hotel with excellent selction of drinks

was really comfortable and welcoming, really lovely friendly staff, great bar and music and a really good breakfast

wifi/vpn: work size: appropriate, not huge, not small

wifi didn't reach to our room

the bar area was nice and the room was lovely

there is the option of breakfast in your room & room service is available with a great menu choice

lovely spacious room and excellent breakfast.?

the wifi wasn t great in the room.

there is a great selection of choices for your breakfast and the food taste fresh and you can tell they are good quality products

super bar and excellent, high-quality breakfast.

no room service was also an issue

good wifi connection

breakfast cooked to order, very personalised

i had room service for dinner which was superb and breakfast was lovely

card in room had incorrect wifi code, had to ask at reception to get correct one.

there was a party of 30 kids staying (from barcelona

leaflet

the hotel is very clean and comfortable and the table serviced breakfast is excellent

wifi not the best

breakfast was awesome too and the staff were all very very friendly and nice